2187 comments found.
Is it possible to verify a mobile number (stored as user_meta) later after registration. If the mobile number is not verified the value of another user meta mobile_verification will be stored as unverified. If the existing mobile number changes is requited then again verification will be requiired and then the user_meta will be again changed back to unverified if it is already veriified until the new mobile number is verified. A shorcode is preferred.
we can do this with a meta key. Please create a support ticket at https://help.unitedover.com and our team will assist you as soon as possible.
We are using OTP via sms.
I’m New to WhatsApp.
i see “Free WhatsApp” on the wizard setup.
is WhatsApp free for OTP service? or its chargeable by Meta now?
It’s by Meta, they provide 1k messages per month for free. We are launching a new WhatsApp method completely free, most probably this month.
My support is expired, that’s why I commented here. Please add a feature to redirect after google login to the referrer page (not by default always home page).
Thank you for your suggestion. We have added it in our roadmap, we will be adding it in future versions of the plugign.
Thank you for this reply.
I’ve integrated the Digits plugin on my WordPress website to allow users to sign up and log in via mobile. However, when a user tries to register, they receive the following error message:
> Oh Snap! {error”...
Could you please help me understand why this error is occurring and how I can resolve it? I’d appreciate any guidance on what settings or configurations need to be adjusted.
It seems a issue related to your site. Please create a support ticket at https://help.unitedover.com, and our team will assist you as soon as possible.
The plug-in “Telegram login and notification” allow to login and register with telegram and more important receive all notifications even the emails notifications directly to telegram. Can you support it please ?
Thank you for your suggestion, your suggestions helps us improve and makes us better than ever. I had forwarded it to our development team, they will be adding it to our future roadmap.
Is there any way to automatically format the phone number input so that if a customer enters the country code (e.g., +880), it gets removed automatically, allowing only 11-digit Bangladeshi phone numbers (starting with 01) to be submitted? Ideally, we want to ensure that the customer can either type +8801XXXXXXXXX or 01XXXXXXXXX, but in both cases, it gets saved/stored/validated as a standard 11-digit number.
We follow E.164 International standard (ITU-T Recommendation E.164) that defines a format for telephone numbers. I had forwarded your suggestion to our team, we will be adding it in future versions of Digits.
Any update?
We are still working on it. It will be available very soon.
lot of rows _digits_user_session keeps on incrasing in database
i dont have support pls give a soluton ..we have many sites under us using multiple digits license all same issue _digits_user_session keeps on inceasin g
It gets automatically removed once user session is expired or destroyed. Make sure your WP cron is working and executing properly. Hope so this helps, if you still face any issue please create a support ticket at https://help.unitedover.com and our team will assist you as soon as possible.
After the update, the Korean (+82) flag is displayed incorrectly. Please check it.
It’s cache issue. Please clear your CDN and browser cache to fix it. Hope so this helps, if you still face any issue feel free to contact us by mailing us at support@unitedover.com
The latest release brought about a bug related to country flag, version # 8.6 https://prnt.sc/uk6Tp7x-D1pT, most of country flags are wrong orders. Please check out the screenshot and fix it up. Thanks
It’s cache issue. Please clear your CDN and browser cache to fix it. Hope so this helps, if you still face any issue feel free to contact us by mailing us at support@unitedover.com
Your website is down. Is there any way to access the documentation? Is the site gonna be back up soon?
Website is back online now. It was down due to scheduled maintenance work.
Can I still use Firebase without any charges or limits?
You need to contact firebase to know more about it
Author your plugin is nice but increasing of versions plugin size is also increasing zip size is 20mb and extraction size is approx double after adding this plugin site loading speed dips their are lots of lots of unnecessary gateways are their I use only one how can I remove that gateways not in use to remove unnecessary code and and make the plugin lite . Keep the most used gateway to orginal plugin and keep all other gateway in extra gateway plugin. It’s lot a lot better if the plugin size goes below 5mb zip. And optimized for speed. I believe that majority people who bought this plugin use shared hosting optimize this plugin to take less resources and do not effect loading speed only load on where it’s useful if you optimize for shared hosting then it will become more and more better for vps
We only load files when they are required. Gateway files are only loaded when they will be used. We are heavily optimised for it, rest be assured reducing plugin size will not have any impact on the performance of the site.
Hi, I didn’t understand how can I download the latest version of Additional SMS Gateways or other free add-ons, would you please clarify this? :/
You can download it from digits settings. If are you unable to figure it out, please create a support ticket at https://help.unitedover.com and our team will assist you as soon as possible.
I tested it, and every time it’s just redirected to the unitedover website and isn’t downloadable at all! The license is active also
Please create a support ticket at https://help.unitedover.com, and our team will assist you as soon as possible.
Hey there, it’s really great to see the latest updates, but can you tell us what’s in them? The changelog ends with 8.4.7; we’re now on 8.6.
Btw, really good to finally see support for this plugin. Please keep it up. Awesome work!
Thank you for your kind words. It means a lot to us, and keeps us pushing for more 
. We will be updating changelog very soon.
Hope so this helps, if you still face any issue feel free to contact us by mailing us at support@unitedover.com
I was trying to integrate social login by adding the addon but I can’t get the download button to appear after I purchased the addon using my purchase code. For reference this is my purchase order number 2159897.
It seems to be a cache issue, try clearing server cache. If the issue still persist, Please create a support ticket at https://help.unitedover.com and our team will assist you as soon as possible.
Thanks its working now
Hello,
I bought a license a long time but didn’t have a project to use but now I have a project and I purchase a new license to have support.
I have some issues/notes I hope you can help with if I purchased a new license.
Notes
1. The website is in WooCommerce, Will Digits completely work with no issues and fully integrated with phone number by default or do I will need to have addons?
2. I’m using CloudFlare (security and CDN) and LiteSpeed Cache plugin. Will Digits work with no issues?
3. Can we have Cloudflare Turnstile as CAPTCHA as it’s much better and the standard now than any other?
4. Can WooCommerce customers auto-login at checkout when they enter their phone number and verify via OTP?
5. For the Email Gateway I can see only Three options what if I need to use my SMTP for this or WP SMTP plugin?
Issues I’m facing now
The website is using FunnelKit and they have really amazing enhanced phone validation (https://funnelkit.com/docs/checkout-pages/optimizations/enhanced-phone-field/) and seamless login but only through email that’s is why I need to use Digits to support OTP, social login/registration and biometric functionality but the issues it’s conflicting with FunnelKit, can you help me with this if I bought a new licence for Digits?
Thanks
Yes, we are fully compatible with the WooCommerce out of the box. Yes, we works with every cache plugins, there can be some nonce which needs to be added to the exception to avoid caching them. Cloudflare turnstile support is in our roadmap, it will be added in future updates. No, we do not have auto login right now in checkout, but it is in our roadmap as well. It will be added in future updates. Yes, digits uses wp_mail as well. If you configure WP SMTP plugin in wp_mail, all the mails of digits will be send via it.
What issue are you facing with FunnelKit?
Hope so this helps, if you still face any issue feel free to contact us by mailing us at support@unitedover.com
Many thanks for your responded. I sent the issue regarding Digits with FunnelKit with a complete explanation for your mail.
In that case lets continue the conversation there
I want to know if there’s a feature where, during checkout, if an existing customer enters their phone number (linked to an existing account), they are automatically logged in after OTP verification — without having to manually log in.
In short: Can Digits auto-login an existing user at checkout when they enter their phone number and verify via OTP?
If yes, could you please confirm the required settings or integration steps needed to enable this?
We have this feature in our roadmap, will be adding it in future updates soon.
Any update?
We are still working on it. It will be available very soon.
Hello. I currently use the ARMember plugin on my WordPress site to manage subscriptions on my site. If I use Digits for the login part of my site, will I have any incompatibility issues with ArMember?
No
It will work flawlessly with ARMember plugin
a pre-purchase question, just tested the demo, needed to know, the native form appears in fullscreen mode, is there a way to popup the native form as a modal popup? don’t want to create custom popup as I liked the implementation of your native form
Yes, we have pop up, page form, wp blocks and shortcodes as well
Hey your license management system is dead. today I changed my production domain and when I try to register the license it says license is already in use. the domain was changed around 10+ hours ago.
Please create a support ticket at https://help.unitedover.com and our team will assist you as soon as possible.
Your email ticket is already replied, but your mail couldn’t be delivered due to issue in your mail server.
How do I know what was response on ticket? however, I tried to change my email too but it requires otp that I never received. (however, current email is also working)
It’s a error message from your email provider. Try using some other email service.
How do I do that? to change email I need to add my phone number and after that I am supposd to enter otp which I never receives
Should I send you my email address through direct message on codecanyon and you can update it?
Can I expect a solution? However, if you have sent an email to me saying something like issue is resolved then I am still not able to register the plugin with license key.
Yes, you can send it through codecanyon as well. You can also email us at support@unitedover.com via any email with purchase code in it, it will reach our support executive.
In review comment you said you are unable to find ticket so replying here so you can track it.
To be honest I never saw a worst company like your company. You know my issue, you were able to track my account, product since I had opened a email ticket and instead of fixing a simple issue you kept pushing me here and there.
for this I had received an update from you that your support emails are bouncing back and I had already informed that I tried to change my email but it ask my phone number to which I provided but it requires OTP and that otp never received. I did that even now but no OTP received and I am unable to change email.
I am sending my current domain on your email: support@unitedover.com
would that be fine?
This is the second ticket that was created using envato message option, where we replied and took a follow up, but they were unanswered. In the first ticket, we informed you since we knew about this comment, so we replied here about it. Yes, please send us your purchase code with the domain via the mail to support@unitedover.com that you would like to link it to.
sent the email
We have replied to your mail. Domain was already changed on 27th May 2025. Due to mail bouncing issue, we were not able to communicate to your. After first ticket, we even tried contacting you regarding mail bouncing issue. If you are satisfied with our resolution, It will be really helpful if you can update your review as well .
The domain was changed by myself but when I was trying to activate plugin it was showing something like it is already registered for the different domain and that made me contacting you because If domain is showing updated on manage license page then same should work at the time of domain activation too.
After updating the domain on manage license page I tried to keep activating it for next 4 to 5 days and due to non activation and circling support I ignored it until it made me feel I need to buy the plugin new license.
I am updating my review.
And again I still can not change my details on your portal since it requires phone number and phone number requires otp and that otp is not getting delivered to me.
Thank you for updating your review. We have replied to your email back for the changes that need to be made. We will do it on urgent basis. We are really sorry for the inconvenience.
