312 comments found.
Error SQLSTATE42000: Syntax error or access violation: 1091 Can’t DROP FOREIGN KEY `orders_user_id_foreign`; check that it exists (SQL: alter table `orders` drop foreign key `orders_user_id_foreign`)
Hi,
Can you elaborate on that issue you’re facing?
hello, this error is on install page.
Hi,
Are you installing on an existing database? or a fresh database?
on fresh database
?? please
Hi,
Please send us your control panel or FTP login via contact form here – https://codecanyon.net/user/thehp
We will check the backend to understand the root cause.
Once you send the message, do let us know by responding here.
Hello, i have send to you! Thanks.
??? please
? please
Hi,
We tried logging in – https://prnt.sc/ceywp6NE2r6p
It looks like the access shared are incorrect. Please recheck.
i have send you new username and you can use same password
Hi,
It is still not working – https://prnt.sc/69JX_oVF6KT3
Can you recheck and probably try to login before sharing to ensure the credentials are correct?
It seems somewhat acceptable, but it needs much better development. In my experience, it’s not the best; it lacks essential features.
Hi,
What are the essential features you’re looking for?
Do you have a work order system? Please leave a message.
Hi,
Can you please elaborate your question?
Do you have whatsapp?
Hi,
No, we don’t. You can continue to chat here though.
No admin / User Demo login to checkout the script?
Hi,
There are no admin demo as yet, however, you are free to register an account to get a sense of a user flow.
Pre-purchase question is :- Do you can implement “sms gateway of pvadeals.com” and can implement Bangladeshi payment gateway Bkash and Binance payment gate way. I pay you extra charge. Thank you
Hi,
Base tech behind tSMS and pvadeals.com looks very different. It doesn’t look like they can be integrated together.
Pvadeals look like sms gateway plivo, twilio, signalwire
Hi,
In case they offer a longer duration renting, like Plivo, etc. you might be able to use it with tSMS. However, we don’t do direct integration with any specific SMS Gateway. You can setup tSMS with Pvadeals if they offer ability to forward SMS to a HTTP URL.
Please note, since there is no direct integration with Pvadeals, feature sets are still limited of what you see on tSMS.
Ok, I understand your comment.
Have any way to find out which sms gateway are used this site “textverify.io ” OR used which sms gateway api,
You can help me. If we find out sms gateway services, I use it for my site
Hi,
We’re not sure, maybe you can try to get in touch with them to figure out.
I want to make the home page URL https://wwww.mydomain.com/en Currently, it is working at https://wwww.mydomain.com. Please let me know what I need to do.
Hi,
If you have a page with slug “en”, then you can set that as the homepage via Admin Panel -> Settings -> General.
Admin Panel -> Settings -> General, next what?
Hi,
Apologies for the confusion, at this point, tSMS doesn’t have the feature to set the language in the URLs.
Could you please add the language feature to the URLs as soon as possible?
Hi,
That is in our feature request list. We’re planning to work on it in the near future.
Thank you, and waiting for the above. Please update as soon as possible.
Why their preview showing 404 error . how can I buy without seeing what they have ?
Hi,
Thank you for alerting us about it, it has been fixed.
Hi,
Themes for tsms? Same as Groot or Drax from Tmail.
Thanks.
Hi,
We don’t have any themes as yet for tSMS.
Pre-purchase question can we use phone numbers to activate social accounts like Whatsapp Facebook
Hi,
That depends on which SMS Gateway you choose. tSMS is a service which enables you to integrate the SMS Gateway. The ability to receive messages still relies on your chosen SMS Gateway.
Hello, demo is not working, im unable to test it
Hi,
What exactly is not working for you? You’re not able to load the website?
Hello,
Good day! I hope you are doing well.
I am facing an issue where I am unable to delete a number. Whenever I attempt to delete it, I receive a 500 server error. Could you please assist me in resolving this issue?
Thank you for your support. I appreciate your help.
Screenshot: https://paste.pics/T1RY1
Hi,
Can you share the cPanel or FTP login via the contact form here? – https://codecanyon.net/user/thehp
Hi,
I have submitted the FTP login details via the contact form as requested. Please check and solve it. Thank you.
Hi,
Looks like your FTP credentials are not working – https://ibb.co/Vcr3pX6j
Please re-check and see if you’re able to login before sending it again.
Hi,
Thank you for your response. I will re-check the FTP credentials and ensure I can log in before sending them again.
Additionally, I’m facing another issue—whenever I update the script to a new version, it results in a 500 server error. Please solve it. Thank you.
FTP screenshot: https://paste.pics/T2GK3
Manual update error screenshot: https://paste.pics/T2GKA
Hi,
Try now. You should be able to delete the number and we have updated the tSMS to latest version as well.
Hi,
I can now delete the number successfully, but the script is not updating to the new version.
The automatic update option is not appearing, and when I try to update manually, I encounter a 500 server error. Could you please update the script or provide a solution for this issue?
Looking forward to your assistance.
Manual update error screenshot: https://paste.pics/T2GKA
Script not update screenshot: https://paste.pics/T2I8Q
Hi,
It looks like your purchase code has been removed from the site. Send your purchase code via the same contact form.
Hi,
I have sent the purchase code via the same contact form as requested. Please let me know if you need any further information or if there are any additional steps required.
Looking forward to your update.
Hi,
We have added the license key back to your tSMS so that auto updates will work in future, you don’t have to use the Manual Update option. Also, we’ve updated the tSMS to v2.9 for you.
I have confused.when we buy the script then have other things to run the website. Can you share demo admin credentials
Hi,
We don’t have the Admin Panel demo as of now.
Hello, good day!
Please implement the following rules:-
1. Message Tracking:- Track the total number of messages received per number.
2. Success Rate Calculation:- Automatically determine the success rate of each number. The success rate is based on whether a user is receiving messages or not.
3. Auto Refund System:- If no message is received within 20 minutes of number rental (only 20 minutes package) , initiate an automatic refund.
4. Administrator Access & Number Management:- The administrator must have full access to the user’s account. The admin should be able to view the total number of rented numbers and the specific numbers assigned to a user. Provide functionality for the admin to replace numbers if needed.
Additionally, please include any other necessary features to enhance efficiency and user experience.
Thank you!
Hi,
I’ve recorded your feature request. However, in future you can directly send that to use using this link – https://forms.gle/jize7tyxd7E8m11d7
Hi, if you update the above TSMS information, I would be interested in purchasing your Tmail script. Thank you.
Hi,
Thank you for showing interest towards TMail.
As said before, we have noted down your feature request; however, depending on the complexity, we will see what and when it can be incorporated.
Hello, after entering the license password, I get a 500 server error.
help me : https://prnt.sc/BynFY9Dp5HRm
Hi,
It looks like a configuration issue. Can you create a ticket at https://helpdesk.thehp.in with your control panel or FTP login?
I think there is a problem with the ticket, I cannot select a topic and I cannot send you a ticket. I tried to reach you via social media.
If you have the information via e-mail, I can send it to you if you want.
Hi,
My apologies, this has been corrected. Can you please proceed with the ticket?
Your support period for this item has expired. Please renew support on envato to create new tickets.
can you reactivate it ?
Hi,
Yeah, looks like some issue with the purchase code. We’ve rectified it with the correct purchase code and valid support period.
You should be able to put the ticket now.
support section 500 For your information, it gives an Internal Server Error error. (tsms files reloaded)
Hi,
Apologies for the back-to-back issues, there was an attack on our server which took it down. We’ve rectified the problem. Please proceed.
Hello, can use DIDWW SMS API with this software?
Hi,
We couldn’t find any reference to forwarding SMS to an HTTP URL.
Are you aware of any such functionality they provided?
Hello, here is an reference URL https://doc.didww.com/sms/sms-trunks/create-sms-http-trunk-in.html
Hi,
Great, looks like then it can be used with tSMS.
The issue is caused by long URLs (like https:// jamirayvintage . pscrpt . io/ 9exQWe/ tt66lO) not breaking into new lines, which pushes content outside the screen width on smaller devices.
( it happened when I got long URLs) it will effect to mobile -optimized
So, pls let me know how to fix this issue by editing CSS or PHP (HTML)
Hi,
Are you referring to the message content? OR some other page?
Dear, just simple… you do not yet have mobile optimization (SEO) for the Messages View page… Please check the two images to understand… Thank you
https://ibb.co/VTv45MK https://ibb.co/hsKX06zHi,
Thank you for sharing the screenshot, we have rectified the mobile responsive issue and released an update.
You can apply the update via Admin Panel -> Software Updates.
Hi. Nice work. I’m interested I see the numbers on your demo are actively working. Is that a free sms gateway service in action or a paid one?
Hi,
Thank you! The SMS gateway we’re using on the demo site is a paid one.
Okay What gateway is that?
Hi,
It is Plivo – https://plivo.com
Okay thanks. Is 10DLC and A2P compulsory for this to work with plivo? As the numbers on your demo that I tested are USA numbers
Hi,
We’re not sure about it. I suggest you directly get in touch with Plivo, they have a verification process as well and it is different based on your country.
Hello Development Team, I would like to propose adding a Webhook option to your services, allowing incoming messages be forwarded directly to our server. This option is widely used and supported by most phone number providers as it offers a flexible and efficient way to integrate systems by sending data to a designated URL
Hi,
You can setup that on the SMS Gateway end as well, to get all the relevant information on your server. Let us know if you need help to understand this better.
Error Purchase Code: Invalid. Please try again and please contact support at https://support.thehp.in if the error continues. Please help i have changed my domain and i have already deleted the old site i tried to continue installation with new site but i get this error help please
Hi,
Please share your purchase code and the site you’re using it on, via the contact form here – https://codecanyon.net/user/thehp
