77 comments found.
Does this addon support videos from Google Drive? And does it hide the YouTube logo for YouTube videos?
The addon supports multiple video providers, as shown in the screenshot link, including YouTube, direct video files (HTML5 – self-hosted), AWS S3 bucket, Vimeo, etc. For better understanding, we are also sharing a screenshot link so you can review all supported options.
https://ibb.co/NgWHPgDfRegarding your questions:
Google Drive videos: Direct support for Google Drive is not available. You can use supported options such as YouTube, direct video files (HTML5 – self-hosted), AWS S3 bucket, Vimeo, etc.
YouTube logo: If you use YouTube videos, the YouTube logo will be visible. There is no option available to hide or remove the YouTube branding.
We recommend reviewing the shared screenshot to get a clearer idea of all supported video providers.
Hello,
I am contacting you to report that no update is visible, either in the applications or in the update log.
Could you please confirm whether an update has been released?
Thank you for your assistance.
Best regards,
Yes new update has been released for all addons, you have got notification from envato/codecanyon otherwsie you can check at addon codecanyon page .
Good morning, yesterday I purchased this system, and after downloading and installing it, it appears to be missing files. There’s no option to install it anywhere. Could you please help me? I also registered on the support page, but I haven’t received a confirmation or verification email. Could you please assist me?
ticket id 9524
We have replied in your support ticket #9524 at our support portal, so please carry on there.
Hello dear,
My add-on is currently registered on my old domain. However, my old domain is no longer active, and I kindly request to reset or change the registered domain so that I can use the license on my new domain.
Please let me know if you need any additional details or verification from my side to process this request.
I have created a ticket request for this request with No. #9341
Thank you for your support and understanding.
Best regards,
We have replied in your General ticket #9341 at our support portal with solution.
I don’t know if you guys disabled your support. I can’t even create a support ticket, it keeps loading and never sends.
We have replied in your ticket #9258 at our support portal https://support.qdocs.net/, so please check and continue there with your issues, so our technical support team will help and solve them.
I was able to fix it… but have been trying to reply and it still stuck at sending and not sending.
How do I display the courses at the frontend? I would want to display courses at the frontend.
We have replied in your ticket #9258, so please carry on there.
Why is there no direction on how to display the online courses at frontend? there’s no direction on how to use slugs for external links and following your example for mysite/online_course it keeps showing 404 page found.
We have replied you for this in your ticket #9258 with solution, so please check and continue there.
Good day.
I purchased the LMS as well as other add on’s and they are currently hosted on my primary domain and I was wondering should my hosting provider move the entire LMS to a subdomain will it affect anything regarding the licensing?
We have replied you for this in your ticket #8890 at our support portal, so please carry on there.
hi i liked your script.. i want to purchase but before it i want to ask some questions.1 = i want to use it for coaching academy ..can i ? 2 = we collect fee course wise like 300$ and in course there are 4 subjects every subject has different teacher,, so fee 300$ should e distributed among all those 4 teachers on 70% basis because 30% of every course fee share is our institute . how can we do it ? waiting for your response let me know is it possible in this and how . Means we need auto payment distribution on commission based 70% instructor commission / payment. 30% our academy share . .thanks
Yes you can use Smart School to manage your coaching class or tuition institute also there are many coaching/training institutes using Smart school for their student or institute management. Also there is Multiclass feature aviliable in Smart School so you can add your one student for Multiple classes/courses.
Regarding your fee course-wise setup, as you have explained, it is currently not possible in Smart School, and also there is no option available for commissions in Smart School and you cannot distribute percentage basis fees share to your teachers, and currently you can take fees according to courses and then distribute them manually to teachers and others according to your needs.Further, if you have any doubts, then please open a presale ticket at our support portal https://support.qdocs.net/. Our team will help you in more detail.
if a student passes all quizzes and completes a course does the script produces a certificate for them that can be downloaded ?
Currently there is no option aviliable so if a student passes all quizzes and completes a course does the script produces a certificate for them that can be downloaded however we are planning for online course certificate feature and will try to add in next few updates.
ok understood.. and to make your product work I need to by two different scripts , which i can customize to my own brand ?
Yes, you should have to buy both Smart School and Online Course because Online Course is an addon product of Smart School, so to use Online Course, you should have to install Smart School first on your server, and then you can add the Online Course in it. And yes, you can add your company name and logo in place of our name and logo to add your branding after purchase.
Hello We are reviewing this product. However, there is no Korean version.
1. After purchasing this product, can I translate it into Korean and sell it separately to Korea? What kind of license should I purchase?
2. After watching the video, the time I watched is not saved (demo)
Please check following anwsers of your queries -
1. Yes you can translate into Korean and Korean language is already aviliable in Smart School, please check this https://i.imgur.com/yHP3QlJ.png screenshot for more details.
Regarding ” sell it separately to Korea” you should purchase extended license of Online Course. If you want to use for multiple clients then we strongly suggest you to purchase extended license of Smart School and its addon products to resell Smart School and its addons to other clients. Extended licenses allows you to use or sell Smart School and addons for unlimited installations or to sell your unlimited clients as single end product.
Smart School Online Course is an addon product of Smart School, and to use it you must have Smart School.
2. Sorry but currently there is no option aviliable for this
For the online course, if we want to allocate the course to the student without them paying, are there any ways to do it based on grouping?
In Smart School Online Course, when you add any course for a class section, then it will automatically be assigned to the students of that class section and will show in the student panel Online Course, and if you want, you can make the course a free course while creating the online course or by editing a course, so it will be accessible for all the students of that class-section which is assigned in that course free of cost. Please check this https://i.imgur.com/E7GULyO.png screenshot for more detail. However, currently there is no option available to do it based on grouping. Further for more details please open a pre-sale ticket at our support portal https://support.qdocs.net/ .
How to fix new installation with HTTP ERROR 500 Error when accessing to online course setting? My smart school site got problem when updating, so I have to install newly fresh. And the problem with online course happens as stated above.
We provide customer support through our support portal https://support.qdocs.net so please open a support ticket with your issues, our technical support team will help and solve it.
You always ask for the support service, once or twice a year I need the support. It cost $38.50 for 6 months of support. I can’t accept this. Sometimes just a minor issue from your script, you should help the customers.
Support pricing calculation is same for all products on codecanyon and nothing special with our product support renewal. Support renewal price is not controlled by us its completely controlled by envato/codecanyon. For more details about how support pricing is calculated please check this https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support article.
Please try to understand if there is any known or common issue then we give solution to our customers even after their support expired but to check any unknown issue on your Smart School (on your server) requires valid support because we have to investigate issue on your Smart School (on your server), so its not possible with expired support.
So finally, my problem can’t be solved with expired support.
Please don’t get us wrong we have already explained your all possibilities in our previous message that there is some difference of services between valid support and expired support customers, however please check this https://smart-school.in/faq/how-to-enable-display-error-message article to see actual error message behind 500 error message.
Can already registered students buy courses from the front site too? or is it only for guest?
In Smart School, already registered students can buy paid courses by logging in to their panel. Please check this https://i.imgur.com/tDiMQ7z.png screenshot for more details and there is no option available on the Smart School front site, so student can buy courses. However, student can register and login as guests in Smart School and then buy courses from the front site from their guest account.
Online Course can’t be displayed on front page! thesite.com/online_course
We have replied in your ticket for this at our support portal, so please carry on there.
Thank you.
Its missing lots of files in codecanyon download
We provide customer support through our support portal http://support.qdocs.net , please open a support ticket with your issues, our technical support team will help and solve it.
yeah but take ages for u ppl answer
Hello Prepurchase question 1. Must I purchase anything else before I buy this product? 2. Can I include Uzbek language? Cos in demo version I couldnt find uzbek language
Please check following answers of your queries -
1. Smart School Online Course addon is an addon product of Smart School so you must purchase Smart School https://1.envato.market/smart_school from codecanyon.
2. Uzbek language is already present in Smart School, but by default its not enabled and you can enable it from System Settings > Languages, please check this https://i.imgur.com/eBfvviG.png screenshot.
Thank You very much 
Hi, I can’t upload the avatar image for the video right now, can you help me?
Can I lock parts of lessons?
I want to upload HTML games in lessons, can I do that?
Sorry, but currently there is no option available to lock parts of lessons, however we will try to add this feature in upcoming updates.
Yes, you can upload video files for lesson and if there is any html or other content of lesson then you should upload it as a zip file. For more details about Online Course please check these articles https://smart-school.in/category/online-course.
I am facing the following issue with Online Course Addon:
When you add Online course section, You add two different video links inside Section 1 in two separate lessons, but it shows last video in both Lesson 1 and Lesson 2 instead of showing those two different videos.
Can I add our own payment gateways. Are you support it to develop?
