After closing the order and marking it as “payment made,” the customer’s name disappears from the dashboard. And the customer’s screen no longer shows their order history.

As a customer, I receive a 404 error page.

But if I click the link directly without logging in, it shows the page (some kind of session error?).

I purchased the complete system with all modules 4 hours ago, and I am facing several issues. I have submitted multiple support tickets, but so far I haven’t received any response.

I’ve decided to purchase the system and the module Before proceeding, I just want to confirm one thing: Does the system support online payment gateways that work in Egypt, similar to MyFatoorah?

For example, gateways like Paymob, Fawry Pay, Kashier, or any Egypt-supported payment gateway that can be integrated to accept online payments.

Presale Question: can i use your plugin for a table water producing company? my factory produces water in bottle and we have various department and records book like the sales book, purchase records, production records, etc. Am not into restaurant but into table/bottle water production. can it work?

Support is very bad. I waited 6-7 days, still never fix minor error which is very dangerous. Lots of crtical bug. I think QA team not check properly that they developed:

1. TAX Deduction calculation and in tax report when we apply Discount specially.

2. KOT dange range.

3. Duplicate Order no & KOT no. specially when use draft feature. 4. Print issues in window & mac 5. POS UI not as per Production ready UI its feel developed by any beginner.

Still they did connect via any remote mode, justing will send suggestion to team. What suggestion they dont know I think. Tax calculation logic ask AI they will tell you.

please fix this crtical bug cashier it’s can edite quantity for previous kot and this wrong should he can’t edite any thing maneger only and owner can be edit only

Can you please share a tentative date for loyalty points feature?

System always error don’t have support how ever we buy support more. please please don’t do like this. always ask support ticket but don’t resolve it.

issue in casher roles example the cashier have permission to create order and update only….. if you have 2 quantity of tea he can make it 1 only and this not showing in report remove and i am make unchecked role delete and also if i give him permission delete not showing in report removed item from kot

i want buy this application but it’s have alot of issues and i see lag when close cash register when you put 500$ as example to close register you will see lag and number 500 will convert to 50 or 5

hello i want to ask if i have items in menu like shisha for example but i want to disable it to show for delivery people is it available ? e.g i have shisha menu but we dont delivery shisha so the one who browse menu i dont want him to see shisha or order it

i ask what different in both Regular and Extended and i can aple to use this for saas in more than one Cloud ?

Hi, could you please explain how this works? Does the customer need to have Internet to accès information and place the order, or can they do everything just by scanning?Could you explain it to me step by step, please?

URGENT FIX – USER CANNOT USE THE SYSTEM

1. Wrong GST calculation when discount is applied Correct example: If the final bill is ₹250 Apply fixed discount: ₹50 → Net amount becomes ₹200

Then GST @ 2.5% + 2.5% should be calculated correctly: GST: ₹9.52 Taxable Value: ₹190.48 Grand Total (incl. tax): ₹200.00

Note: This must also be fixed in Tax Report and Sales Report where the tax amount is displayed. Important: All reports and financial calculations must strictly follow GST law when a GST bill is issued.

2.KOT date range filter is not working.

3.POS UI is still lagging while punching items because every click hits the server.

4. Price does not update on change of QTY the POS UI when changed.

5.Footer buttons should be fixed; only the item list should be scrollable (both in POS and Order Details page).

6.Logged-in user name issue: Currently, the system always shows the Waiter name on KOT. It should show the Biller name by default. If a waiter is assigned, then the waiter name should appear. This logic should be consistent on KOT, Bill, and Order pages.

7.Very dangerous issue: Duplicate Order Numbers and KOT Numbers are sometimes generated, especially in draft cases.

8. Suggestion (minor/navigation): Add 3 extra buttons in the header, just after Table, POS, and KOT buttons. Currently, we have to go back to the dashboard repeatedly to navigate between these sections.

9. Still Print is not working properly in silent print

10. While add price if i add base price auto not updated in pickup/dine-in/delivery same as variant very bad.

Other issues are already reported via support tickets. Please fix these ASAP, otherwise these bugs will create more complications as the system usage increases.

Really buggy apps fix it. Solution is not ready for production uses.

Hello , great job but just wandering if you have a plan to change the theme or even the interface?

does this system support fractional quantity like sellinh 2.5 of something or open pricing where user enter amount at the POS checkout screen.

When will you add whatsapp order? can you send configuration details for custom domain. The youtube which you shared is having only Sub domain

Questions before purchasing: 1. Is this platform suitable for FMCG product distribution business? I am developing a sales team in many provinces and cities and would like to work with your platform. 2. Regarding inventory, can I track raw materials, semi-finished products, and finished products? Because the store may import raw materials, then process them into semi-finished products and use them in production and business. I look forward to receiving feedback from your team.

Hi I am facing problem where signup as restaurant owner submit button is loading forever and in last I am getting error “This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout

Been Getting error any time i try updating, menu item information, and the system been acting up terribly latetly, please i need help and no one is replying ,me via the support platform please i need help

the error im gettingh ” SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘batch_recipe_id’ in ‘SET’ (Connection: mysql, SQL: update `menu_items` set `item_name` = Peppered Turkey, `price` = 12500, `item_category_id` = 344, `description` = Grilled Turkey in pepper sauce with veggies, `type` = veg, `preparation_time` = 10, `menu_id` = 242, `is_available` = 1, `kot_place_id` = ?, `show_on_customer_site` = 1, `tax_inclusive` = 0, `in_stock` = 1, `batch_recipe_id` = ?, `batch_serving_size` = ?, `menu_items`.`updated_at` = 2025-12-12 14:23:24 where `id` = 2563 and `menu_items`.`branch_id` = 79)