314 comments found.
Can you please add phone number field to the user registration form?
It would be useful for communication and marketing.
Thanks
okay i will share your suggestion with dev team
Great work, however I would like to know if yhese features are in your roadmap : Native multichannel messaging (SMS/WhatsApp/Email),
Deep CRM integrations (HubSpot/Salesforce sync), Compliance workflows & DNC management, Real conversational AI enhancements (objection handling) Advanced telephony features (SIP, barge-in, routing) A/B testing & campaign optimization tools. Thanks
1. Messaging is in pipeline to send automated whatsapp message after call
2. We already support webook to send data & bringing RestAPI addon soon
3. We have planned to bring SIP trunk as well soon
All the by Jan 2026
If it only supports twilio then how can we integrate india virtual number as claimed by you ? if you have solution please let me know. would love to go ahead with your product.
Please read the item description carefully, AgentLabs supports plivo as well which provides Indian Numbers. We have fully tested the Indian numbers provided by Plivo
Great product. In a future update, could you please consider incorporating https://ui.shadcn.com ? Using it would help ensure seamless, scalable CSS and JavaScript styling across both mobile and web. I’ve noticed a few minor styling inconsistencies so far, and I believe this would greatly enhance overall polish and consistency.
We have used Shadcn in Agentlabs. If there is any styling issues then you can report to support after you buy the item, we wil fix it.
I’ll buy after the next update and you said Monday. Thanks for responding.
When is the next update with the Quick CRM? or is that separate product?
Quick CRM is already ready, we will update it on Monday. It will be part of this item only.
Awesome. You are the man!
Welcome.
Hello,
Ticket #4528975 has been generated,
Kindly check and advice. Thanks.
There is no need to share ticket ID here. Our support team will reply as per timeline. Also note that please check support portal homepage for holidays notices.
Comment section is only for pre-sales query
I’m in the UK, will this product work for me? As I’m seeing its Indian numbers, also, shall I wait for the CMS or purchase asap?
Yes you can use Indian numbers if you have an account with plivo. You can buy anytime as you will get lifetime updates
I see you write here “AgentLabs includes a website but does not provide a CMS for editing.”can you explain more in this? 2- Can users purchase numbers from the same website or is there a third-party website? 3-Is it possible to create a mobile phone application? 4- ig i buy extended license what i will get?
1. This mean to make changes on website, you will be required to make changes in code.
2. Your users can buy numbers from agentlabs only via twilio or plivo
3. Yes possible but custom work will be required
4. Extended license will upgrade your support to whatsapp rather ticket and installation
what about subscription plan ? will be in regular license or extended license
You can buy any license to enjoy SaaS features
thank for quick responding, The last question is, how can I benefit from https://diploy.joinsecret.com/
We have partnered with Joinsecret to bring all the premium deals for free for our verified buyers only. Please read the terms mention below the image.
Hi, The product looks very good. Questions: 1) Do you provide complete source code for all licence types? 2) If I buy regular licence now and later buy extended license, will there be any discount on the extended license price?
1. yes 100% source code
2. Codecanyon doesnt have any upgrade option ao not possible
You can buy extended license and get whatsapp support which is most valuable along with installation on priority with updates support as well
Hi,
1. I already have SIP number configured in elevenLabs but not able to use the same in your app.
While you import twilio number please also import Elevenlabs configured SIP numbers as well (this will also solve your Indian number issue I already have indian SIP connections which works very well with ElevenLabs).
2. Please also integrate Livekit.
Thanks
Your suggestion has been noted. Thanks
FYI, we already support Indian numbers via Plivo
Plivo is very expensive they don’t offer SIP to small startup.
You can enable SIP import from Elevenlabs and also to bring down Agentic AI cost you can integrate Likekit this is very cost effective compare to all available AI voice infra.
Hello, I wanted to ask whether you are planning to add some standard, out-of-the-box integrations (for example: Google Calendar sync, and common CRM connectors).
At the moment, for instance, syncing with Google Calendar requires a level of technical setup that a non-technical user would realistically not be able to handle, even though this is generally considered a basic, expected feature.
I’d appreciate knowing if simplifying these integrations is on your roadmap. Thank you
We have webhook for this instance however adding google calendar sync is a good suggestion actually, will share with the dev team.
Great ! thank you very much, because when using this as a SAAS, most user won’t know how to use the normale webhook, actually this software is rich on feature (this is a compliment not a bad thing 
) and to be honest just to use it may be challenging for most user. Do you plan on adding some type of built in help system ? or some scrypt like intro js to help them use it ? this would increase the user retention because at the moment the monetisation for this script is very difficult.. for example right now i see people subscribe and leave after the first use because they dont get how to use it.. if it is not planned, i would like to make the suggestion for this too because to be able to acquire and keep user for a saas is like the first thing… thanks again for the great work !
Thats the good idea & suggestion. I will pass it on to dev team.
The project looks solid and well built.
What’s unclear is how end users are supposed to integrate this into their own websites.
Is there any plan to provide:
An embeddable widget / chatbot script
That can be added to external websites
And trigger automations when visitors interact with it?
At the moment, everything seems usable only inside the SaaS dashboard, which limits real-world use cases.
An embeddable chatbot or widget tied to user automations would significantly improve adoption and usefulness.
Regards from Germany
- Yes website widget is coming in few days with CRM
- Visitors can actually have a web call with it and it can be fully equipped with KBs so trained voice agent like we do have it on our demo website.
- Not really, it is very useful and startups with same idea & tech have been raising millions of $$$, just google AI voice agents and see the industry, Real use-case is AI call automation.
- Website widget is just to attract users, it cannot play for long as it will be mis-used which will lead to lot of credits spend
Thank you for the response. Is the full source code included, so we can customize it or extend the functionality if needed?
Yes 100% codes is included.
1. Can this handle high‑volume cold calling plus inbound AI calls (sales + appointments)?
2. Is telephony locked to Twilio, or can I use my own SIP trunk/local numbers?
3. Can I route calls through Twilio SIP/Browser/App calling at around $0.0040/min instead of standard Twilio numbers?
4. Any current or planned WhatsApp integration for pre/post‑call messages without meta API?
5. Is Arabic fully supported for AI voice conversations?
1. Yes we have tested this on 1000+ calls and it worked smoothly. Our codebase is clean & we have built it with scalability
2. Currently twilio & plivo is supported,
3. Not really
4. Yes it is in pipeline and hopefully we will add whatsway (our product) for this
5. We have elevenlabs & OpenAI Voice & they support Arabic & for details you need to check with them
I AM CONFUSED BETWEEN NO.2 & NO.3 QUESTION ANSWERED DIFFERENTLY ABOUT SIP SAID AVAILABLE AND THEN NOT REALLY , PLEASE EXPLAIN THANKS
See we support twilio & plivo voice APIs, and regarding SIP/browser calling is not yet supported. Hope it is clear now.
has it supporting now with latest updates? .
dear
will it supporting
SIP Trunk is coming as plugin
has it arrived yet?
Its still in review..
Can I use my local number ?
I have already replied this query
Hello i have a few question. 1- can i use my own business number to make the call, or i need a new number from twilio . 2-Are you plan to add chatbot, not call, for chat to have both options , whatever the client want to use , (Call or Text) 3-There is a way i can try admin? 4-Do you have a option we can see and follow what coming next to have an idea? 5- The call widget can can be add in clients website?
1. you need to buy twilio or if you have existing twilio number then you can sync them as well
2. Not now, but may be in future, our focus on calling
3. You can watch admin video
4. Check item description for upcoming updates
5. We are adding website widget in next update with CRM
Congrats, impressive update. I have seen your recent comments about BYOK on pipeline now, is there estimated timeline for this? I see CRM is on priority for next update, I am waiting for BYOK to be added.
We have already mentioned multiple times that it is in our list however we dont have any timeline for this.
Thanks for clearing this, i hope bit urgency is shown in this either as different add-on or added as update in this. I wish you good luck.
Any update on this?
Sorry we dont have any timeline on BYOK. If you are in so urgency, get it done as customisation. Contact us via whatsapp.
Hello,
I’m interested in this product. However, on the CodeCayon homepage, I read that a CRM will be integrated in future updates.
So, please tell me, will this product (https://codecanyon.net/item/whatsway-whatsapp-marketing-automation-saas-platform-with-bots-chats-bulk-sender-ai/59831604) be integrated to facilitate WhatsApp leads and communication, as well as data synchronization between AgentLabs – AI Voice Calling Agents & Lead Intelligence SaaS Platform and Whatsway | WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI?
yes, Its in in the think tank right now, no timeline yet. Whatsapp messaging will be added for sure in future updates
I see that if you buy this product, the server configuration and installation will be free Before December 31, 2025! However, my bank transfer arrives between the 5th and 7th of each month, so I can pay within that timeframe and benefit from the free server setup. ?
this offer is only valid for purchases within 31st December 2025.
Please approve my KYC email : telgosgroup@gmail.com i want to test all please !
Sorry sir, we dont provide full demo. For admin demo, you can checkout the video
I never asked you for access to the admin dashboard because I’m not interested in that right now; what I’m asking for is to verify my KYC account.
But we dont allow full access, why you want us to verify your kyc?
When I try to call or buy a number the message says KYC is under review
This is what I am saying, we dont offer working demo due to security reasons. You can try our website widget to try quality , rest all works fine, be assured.
Okay
Please add the DIDIT is a FREE LIFETIME KYC SERVICES ! The documentation link is https://docs.didit.me/reference/introduction
We dont have any such plans. You can get it customised from us. Contact sales team
I don’t need any customization services or anything! I’m just contributing to product improvement. Just like your other customers! So feel free to take the suggestions or not! But I don’t need a customization service because I even bought the product without needing to use it.I just wanted to support you. Thank you.
Thank you so much. Appreciate your feedback.
Is it possible to add an automatic update system? Like I see on some products, the customer clicks an auto-update button and the update happens automatically. without going through the Codecayon download process and then extracting the zip file to the server, etc…
Yes its possible but do you know having auto -update allows author to look into your system in some way to get all the details. We believe in open source applications which you own it 100%.
Updating is really easy, checkout the video or talk to our support.
i dont see the tutorial video on your youtube chanel to how to update to the new version
Both have the same process keeping in mind the env db backup. Please raise a ticket to get such support. Thanks.
hello I did not install this product on my server I tried to search your Youtube channel to see the installation video but I did not see as you said so for this reason allow me to request a refund for this product if and have a good day
We have a video & documentation for installation & its easy to follow. We dont offer refund if you have downloaded item. if not then you can raise. Thanks
Please use ticket for such discussion. Comment is for pre-sales only.
I want to know the difference between the two licenses if i want make it Saas
And will it be added that it can be linked to an open-source model, an alternative to Eleven Labs and ChatGpt? I can add an open-source LLM and link them.
Look we support elevenlabs & Open AI Voice for now… you can add any but customisation will be required.
Hi Nice script, I have some Pre-Sale questions 1) Can we start SAAS business with a Regular Licence?? 2) Please also confirm who will add 3rd party integration to run this system admin or user?? if admin, then how can we calculate the cost and update packages?? is there any document or video available?? 4) Is there any “Call Back” Widget available?? So that call will automatically initiate after submission of the Call callback form?? 5) Can we integrate the data with a Flutter-based CRM or any other 3rd party CRM?? 6) Can we integrate our own WhatsApp Number or MSG91 (for text message) for sending WhatsApp and text messages during or after a call??
1. Yes you can use SaaS with regular
2. You as admin will add the keys
3. To set pricing, check twilio, elevenlabs, openai voice pricing & set yours
4. No
5. We dont support RESTAPI for now, but this will be coming soon as addon
6. Not in this item, but after rest api addon you can
Great product. Quick question, can a SIP trunking provider in Nigeria be integrated into this telephony platform because there are no Nigeria numbers available on both Twilio and Plivio. MTN is a major telecom services provider in Nigeria, and they provide SIP trunking service. Can it be integrated? Thank you.
it can be integrated however custom work will be required. If you are willing to hire us then whatsapp us +919310797700
Thank you for your quick response. Will purchase the script and revert on the integration
sure
Hello I have a questionn My brother is a dentist can this software be connect with API to send appointment reminder or to book an appointment with dental software, doctor software or any other software. To be clear the appointments I have in dental or doctor software can agentlabs call or send the appointment reminder or book the appointment?
Yes agentlabs can book appointments and send the same details to any CRM or software via webhooks
