192 comments found.
i checked the demo but i dont found that you have API because i need it to build my own mobile app .
We don’t provide a public API for building a custom mobile app.
Please answer here dont ask to open ticket please
There is additional price option in General setting which shows 5 by default and this option is to add 5 dollar in retails price if provider does not have retails price but I use Airalo and they have this option by default but when I fetch plans it did not effect prices on plans. How to do that?
Sir,
We need to debug your case personally, and it require to open a support ticket.
I understand that opening a support ticket can be a hassle for you. But for smooth communication and privacy, it’s require to open a support ticket.
We’ll response you soon on the support ticket.
Thank you for understanding.
Hello its not showing option to topup credit shows esim wallet but continue button is disabled:S how can user topup
Sir, please open a support ticket at https://viserlab.com/support regarding this. Our technical team will assist you with it.
please can you add Whop.com payment to payments methods . please
Whop.com payment is not supported by default. To add this payment method, customization will be required. Please open a support ticket at https://viserlab.com/support under the customization department.
After the customer places an order on my website, does the order automatically sync to the supplier?
Yes. Once a customer places an order, it is automatically synced with the eSIM supplier via API, and the eSIM details are provisioned automatically without manual intervention.
Can i added coustom providers?
No
After installation, the admin panel does not load properly. The admin page opens but CSS and JavaScript assets are not working, so the panel appears broken and unusable. In some cases, the admin panel does not load at all due to fatal Laravel/Monolog errors. Although the documentation states PHP 8.1 is required, Composer enforces PHP >= 8.3, and when PHP 8.3 is used the admin panel crashes. Because of this PHP version conflict, the admin panel cannot be used in its current state. I have opened a support ticket regarding this issue (Support Ticket #673763).
Thank you for opening a support ticket. Our technical team will respond to you soon.
how about maps API? Which provider?
There is no need for any map API to use the script.
Plz Add Dodo Payments Gateway
Currently, the system includes 30+ payment gateways by default. Dodo Payments is not integrated at this time. If you need it, the integration can be done through a customization job (either by our team or your own developer).
Still no eta for the app? I’m comparing the esim script available here and I’m leaning more for this as it has more features and I will need some custom code done but the only thing holding me back right now is the app. Like others have stated esim are mostly used by travelers and most travel light(phone and/or tablet) so a app is a major factor. Hope there’s some good news
We’ve planned to develop a mobile app version of the script. But we don’t have any specific release date idea about it.
how to update i dont see on the documentation
To update the system, please follow these steps:
Log in to the Admin Panel.
Navigate to Extra > Update.
Follow the on-screen instructions to complete the update process.
The update is handled directly from the admin panel, which is why it may not be explicitly detailed in the documentation.
You can update it from the admin panel.
Hi, I found this script is very good but there is not option to delete all plans and activate again, I asked to support they said that it will done using database , I ask them to give me the steps so that I can do myself but they did not give me help, please in future update there should be option to delete all plans and activate them again.
One more thing that additional prices setting are not apply when fetching plans please fix this asap. Thanks
Deleting data from the database is harmful to the system. That’s why we didn’t add this option.
However, if you need to clean your database, please open a support ticket at https://viserlab.com/support regarding this. Our team will install a fresh database for you.
In the next update, create a REST API for easy integration.
Thank you for your suggestion.
I’d like to inquire whether the commissions earned from referring new users can be withdrawn. I don’t see any withdrawal functionality on the demo website. Does this mean that the earned commissions can only be used for spending within this platform?
The earned commission can be spent on the system only.
I can see from admin dashboard that there is a new version 1.4 but changelog is nowhere to be found. Could you please share the changelog.
You can view the changelog directly from the admin panel.
Do you have WhatsApp? Would that allow us to communicate promptly? Or could you develop a service with a country-neutral virtual number that supports SMS and VoIP? If you can provide that, I can show you some business case studies.
Please, open a support ticket at https://viserlab.com/support regarding this for detailed discussion.
Planning to Purchase this App in regular license.. User can still purchase?
Yes, users can still make purchases with the regular license.
I have some customized in script. If I update to your latest version, will it override my customization?
Yes, there is a high chance of being messed up.
So what should I do?
Please open a support ticket here: https://viserlab.com/support
I am looking for a complete prepaid internet system for my fibre network. Can you r platform work for this? I need a solution that can do the following:
Daily / weekly / monthly prepaid packages
Automatic cut-off when time expires
Automatic reconnection when payment is made
Voucher / coupon system
WhatsApp or web portal for customers
Works with MikroTik or any RADIUS setup
Easy integration with spaza shop vendors
Real-time usage control
Dashboard for admin and support
Thank you for your enquiry. Based on the current platform capabilities:
- Daily / weekly / monthly prepaid packages: Not currently supported
- Automatic cut-off when time expires: Supported
- Automatic reconnection after payment: Supported
- Voucher / coupon system: Not currently supported
- WhatsApp or web portal for customers: Not currently supported
- Works with MikroTik or any RADIUS setup: Not currently supported
- Easy integration with spaza shop vendors: Not currently supported
- Real-time usage control: Not currently supported
- Dashboard for admin and support: Supported
Will you be able to develop for me the Not Currently supported features?
Yes, the features that are not currently supported can be developed as a customization project. Please open a support ticket under the Customization Department at https://viserlab.com/support with your detailed requirements, and our team will review them and provide feasibility, cost, and timeline details.
