5002 comments found.
Hello Any update about App Launch ??
We’re working on it and we can’t say the exact date.
I need guide on how to setup custom domain for a school
my hosting is connected to my Cloudflare
If possible, a video or a picture guide
You will need to purchase the SaaS addon for this.
any storage supported? like aws s3 or cloudfare r2. without it hosting storage manage so difficult
Not available at the moment, but we may add it in the future.
Kindly correct the database version and file versions to be the same version
Hi,
Sorry for the late response.
There is no way to backwards the database. In this case, you may lose your data.
The easiest way to do this is to do a fresh installation of the application and import your database.
Best regards and thank you.
Why is it that your ignoring my complaint and you refuse to solve my issue?
Is it good?
Hello sir,
We have tried to investigate your issue and if we find that your database version and file versions are different. As a result, new features are not being displayed.
As a friendly reminder, your support period has expired for more than a year, so you should consider renewing your support before posting new comments / support email, more info about item support can be found by clicking here
Kind regards.
Kindly correct the database version and file versions to be the same version
Hi,
Sorry for the late response.
There is no way to backwards the database. In this case, you may lose your data.
The easiest way to do this is to do a fresh installation of the application and import your database.
Best regards and thank you.
Hello ramom pls can i get link to your documentation before i can purchase i need to how easy it is pls
Hello Sir,
We have basic documentation available with this item.
Thank you.
I Try to update my system from version 6.9 to version 7.0 and to version 7.1 After I finish it show a successful update to version 7.1 The Problem is; my system is still on the old version 6.9. I login and check; and I discover that there is no new features/update from version 7.0 and version 7.1 inside my system. Although the shows it has been updated to version 7.1.0 There is no new features from version 7 and version 7.1 that show on my system. Please have me fix this error.
Ticket. #616
Your not answering my request
Why is it that your ignoring my complaint and you refuse to solve my issue?
Is it good?
Hello sir,
We have tried to investigate your issue and if we find that your database version and file versions are different. As a result, new features are not being displayed.
As a friendly reminder, your support period has expired for more than a year, so you should consider renewing your support before posting new comments / support email, more info about item support can be found by clicking here
Kind regards.
Kindly correct the database version and file versions to be the same version
Hi,
Sorry for the late response.
There is no way to backwards the database. In this case, you may lose your data.
The easiest way to do this is to do a fresh installation of the application and import your database.
Best regards and thank you.
We are unable to complete the setup for Ramom Multi School Management. We have followed all the steps described in the documentation; however, after clicking the final confirmation link, we are redirected back to the beginning of the setup process.
We previously submitted support ticket #627 on 27/11/25, but we have not received any response so far.
Could you assist us with this issue?
Replied to your ticket.
Hello, We provided all the requested details on 04/01. Since then, we have not received any response, nor has the issue been resolved. Please address this matter immediately and update us accordingly.
Your problem has already been solved.
Can I use this system for a single-branch school? I don’t require a multi-branch setup, but I like your system. I would prefer not to select the branch name repeatedly. Is that possible? And system will work as a single school, is this any way
Can i Send Absent student SMS automatic ??
Hi,
Yes, you can use it for a single branch if you want.
If you login as an Admin, the branch name will not be displayed repeatedly.
Absent SMS will be sent automatically but in that case QR attendance module will have to be purchased separately.
Kind regards.
Issue in Academic Module – Certificate Generation
In the Certificate Generation section under the Academic Module, several fields are not dynamic, such as {class}, {GPA}, {session}, {roll}, and {section}. Currently, these fields are being populated from the initial admission data of the student.
For example, if a student was admitted in Session 2023 and is currently studying in Session 2025, the certificate still fetches data from the admission session (2023) instead of the current/active session (2025) at the time of certificate generation.
Expected Behavior: The certificate should fetch and display data based on the current/active academic session.
Suggestion for Improvement: It would be highly beneficial to enhance the QR code functionality on the certificate. Upon scanning, the QR code should redirect to the website displaying the verified certificate details.
This enhancement would significantly improve authenticity, verification, and usability of the certificates.
Hello sir,
Thanks for your suggestion and we are updating the certificate module.
Kind regards.
Kindly reply and fix this
irritative message
(Purchase key already used to download upgrade files for version 7.0.0. Performing multiple auto updates to the latest version with one purchase key is not allowed. If you have multiple installations you must buy another license.
If you have staging/testing installation and auto upgrade is performed there, you should perform manually upgrade in your production area
Upgrade failed? The error can be shown also if the update failed for some reason, but because the purchase key is already used to download the files, you won’t be able to re-download the files again.
Click here to send an mail and get your purchase key removed from the upgrade log.)
send many mails please
Why you are not even responding??
Your purchase code has been removed from the upgrade log.
Still not work for that another website which i requested
I don’t understand why you are not checking mails or support ticket
Are there known bugs in the online application ? becuase it seems not to function. I noticed you have removed from your demo frontend as well. https://oxford.ramomcoder.com/home/admission Let me know to stop wasting time setting up.
Online admission for that branch is disabled in the demo. You can visit this URL : https://iconschool.ramomcoder.com/admission
I had to hire a developer to fix numerous bugs and we are still fixing and improving it.
You can tell our support center what kind of problem you are experiencing.
Hi… I have an ERROR FORBIDDEN (You don’t have permission to access this resource.) trying update ADMIN ROLES How can I fix it, please ?
https://ibb.co/YMXvSjGHello sir,
We provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Kind regards.
Hi, thanks !! .. I submitted a New ticket already
Ticket number please?
Request #652
Hello,
I am writing to report a problem we encountered while installing the application on our server.
Each time we attempt installation, when we reach the final step, the system automatically redirects us to the initial page, the one that asks for the purchase code and CodeCanyon ID.
Consequently, we are unable to complete the installation correctly, despite having a proper server configuration.
Could you please tell us how to resolve this issue?
I have submitted a support ticket but have not yet received a response to my request. https://support.ramomcoder.com/user/support/ticket/648
Thank you in advance for your help.
Your ticket has already been answered.
I Try to update my system from version 6.9 to version 7.0 and to version 7.1 After I finish it show a successful update to version 7.1 The Problem is; my system is still on the old version 6.9. I login and check; and I discover that there is no new features/update from version 7.0 and version 7.1 inside my system. Although the shows it has been updated to version 7.1.0 There is no new features from version 7 and version 7.1 that show on my system. Please have me fix this error.
Your not responding to my challenge why?
You have answer other but u refuse to answer me
Please tell me your ticket number.
624
Ticket #616
I will check your ticket and you will get feedback soon.
As a friendly reminder, your support period has expired, so you should consider renewing your support before posting new comments / support email, more info about item support can be found by clicking here
Hi,
How fast the support response time and fixing problem?
I read many comments here, many of them should have summon you here even they’ve been create a ticket for sometime
Hi,
Thanks for your advice.
We are already working on this issue.
Kind regards, RamomCoder Support Team.
Hello dear ramom kindly check
Ticket number 647
Your ticket has already been answered.
Interested in revisiting this script to use for a project and checking to see if anything has changed in regards to its documentation & support. In my initial attempt to get this working I ran into issues attempting to manually set up my branches. I have a specific list of branches I want to set up and was confused on whether this was possible to do manually or if I had to do each thru a form. Some would be subdomains and some may be custom domains. Wait times between responses were an issue. Willing to pay to renew support if I can get support. Any responses appreciated.
I´m SUPERADMIN… But I need a STAFF USER with ADMIN CREDENTIALS, not for a SINGLE BRANCH ADMIN.. I mean for ADMIN ROLE of this system. .. hOW CAN I Add a STAFF ADMIN for system panel NOT a branch ??? https://ibb.co/8gJV6Z6d
Hi,
I didn’t understand your question well, do you mean that an staff can access data from all branches?
Your screenshot is not showing.
In future if you face any problem, we provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Kind regards,
RamomCoder Support Team.
o you mean that an staff can access data from all branches?... RIGHT… That´s waht I mean. I need a STAFF ADMIN can access to all branches
Hi… is it possible add this feature? “add type” FOR all BRANCHES? .. I can add type currently for a single branch (one by one) but I could add type for all branches currently and new futures branches .. same thing for “CREATE ATTACHMENT” for all branches
https://ibb.co/dwtTW16K https://ibb.co/4Z5x8XzB
