1376 comments found.
Pre-sale question.
Hello, I have tried out your product and I am pretty much onboard with it. However I have a couple questions.
1. Is there an option where I can accept offline payment and the customer uploads the proof of payment as soon as they made the transfer? My banking details/Bank QR will be shown in the payment page.
2. I can only see the option to purchase the standard license, where can I purchase the extended license?
Thanks, Joel
Hello,
Thanks for your purchase,
1. Yes you can accept offline payment via bank details with proof
Regards
Noted with thanks Ricks. I have dropped you an email with a couple of concerns I have. Awaiting for your reply. Thanks!
Okay we will check and give you a reply soon. Thanks
Hi Codericks, I was hoping you would be able to help me out. I am having to reinstall Accufy after my server was hacked and unfortunately the purchase code for my extended Accufy license has stopped working. I did get in touch with Envato directly who have advised me to get in touch with you. I would really appreciate your help with this. Many thanks
Thanks for your comment please check your email.
Hi Team,
I recently purchased Accufy for managing my businesses. I operate multiple brands under the same ownership and would like to understand how multi-business access works.
Is it possible to restrict user access to specific businesses? In other words, can a user be assigned access to only one selected business and prevented from viewing or managing other businesses in the system?
Please let me know if this is supported and how it can be configured.
Looking forward to your response.
Hello,
Thank you for purchasing our script. At the moment, we don’t have specific business access permission options available. However, this can be developed as a custom feature integration if you’re interested. Please feel free to contact us at our support email: codericks.envato@gmail.com.
Hi Team,
I am interested in purchasing Accufy – SaaS Business, Invoicing & Accounting Software Regular License from CodeCanyon. Before purchasing, I would like to clarify a few important points to ensure it fits my business requirements:
Multiple Brands / Multiple Businesses I plan to use the software for multiple brands/businesses under one account. Can Accufy support creating and managing multiple businesses/brands separately within the same installation? (for example: separate ledgers, invoices, reporting for each brand)
Updates Is there a one-click or automated update feature included? If not, what is the recommended way to keep the system updated with future releases?
Backup Options Does the system include an automated or easy backup/restore feature (for database and files)? If so, please explain how it works.
Cloud / Multi-Tenant Features Since it’s SaaS ready, can different businesses be isolated as separate tenants or workspaces?
Hello,
Thanks for your interest in our item, let me explain your questions below
1. Yes under one account you can manage multiple business/brands
2. After release an update we provide update instructions which is 2-3 steps need to finish but if you have any issue we will support to update script.
3. You can easily backup your database to export your full database
4. Sorry I am not clear about your last point
HI I’m currently using v2.6 and i wanted to update it to the latest version. Can you please send the intermediate version so i can update my app with latest version.
Sure please send email to our support
Please share email id.
can i add a branches and control from the main app ?
Yes you can create multiple business under one user account
I having a little problems with the seperator, I choose , not . but it still use .
And if could please answer my email regarding adding a feature with TAX/VAT on the products, since we use different types of VAT/TAX in Sweden, it would be nice to have this issue solved somehow, if you can change/add this in the system. And I also have issues with the currencies.
Looking forward to hear from you /Michael
Do you have this separator issue on the User (Business) panel or the Admin panel?
Also, we’re sorry to inform you that product-wise tax/VAT is not supported in this system at the moment.
That will be in both, User and Admin. But can(or will) you code this VAT/TAX product wise for me, for an extra payment?
By the way is it possible to change the size of th QR code, it´s kinda small
Yes possible but need to work on the code
regarding the seperator, it does work now
But the stripe gateway does not work, I get this error text This integration surface is unsupported for publishable key tokenization. To enable this surface, please go to your dashboard (https://dashboard.stripe.com/settings/integration). See https://support.stripe.com/questions/card-tokenization-restrictions-using-publishable-keys for more details
Can you answer me regarding this?
Will it be possible to do the support on email instead?
You need to add correct stripe api keys then stripe gateway will work, for test purposes you can add your test api keys
Those are added correct, on both master, and a client user, and it is the same error message
I add only those provided by stripe, what else should I add?
Stripe api is successfully integrated and tested on our system so if you provide a video about this issue that would be easy to understand about this problem
How would a video help you understand this? Sorry for asking
There may be a misunderstanding or another issue involved. To better understand what is actually happening, I need to review your process directly.
You can use the test API keys for this purpose. Alternatively, if you prefer, I can provide a video from our side to show that the Stripe gateway is working correctly.
Okey, I will look it up and try to solve this, thanks. But another issue, is it possible, am I right about this, that its possible to change an invoice even after its approved and also sent and even after its paid? Or is this a bug, since its not legal to change the invoice at any time after it have been sent to the customer
Yes this is normal.
Okey. Can you help me customize the system a little?
If the changes are minor, I will be happy to help you with them. However, if they require hard-coded modifications and are time-consuming, I will review your full list and provide you with a budget and timeline.
List by email?
Yes send here: codericks.envato@gmail.com
I will. Thank you
Okay thanks
Hello did you recieve the email?
Yes received and working on it
Any progress?
Replied please check
Haven´t recieved anything, and I don´t have a folder for junk
Sorry there was a mistake, please check it now.
Still nothing
I have replied 2 days ago see this please: https://prnt.sc/z87dg4X5V3WU or send me another email here: codericks.envato@gmail.com
But there’s no answer regarding the customize the system
Replied
When an estimate is converted into an invoice, the original estimate remains as a separate, open document. This is not the expected behavior.
Furthermore, payments made against invoices that were converted from estimates are not tracked on the main dashboard. This error causes the monthly financial report to be incorrect, often making it seem like expenses are higher than sales.
Hello,
Currently, when an estimate is converted into an invoice in our system, the original estimate is not automatically hidden or removed. This is expected behavior. However, we will review this further, and if it turns out to be an error, we will fix it.
Regarding your second issue, I need a bit more clarification. Do you mean that when you make a payment for the converted invoice, the payment is being recorded under the original estimate instead of the invoice?
Please confirm so we can investigate this properly.
Hello,
If it’s expected behaviour for the estimate to remain visible after it gets converted into an invoice it’s okay.
The invoice that was converted from an estimate: - its payment records are not added to the dashboard total received payments (month income overview). E.g if I convert an estimate of £100 to an invoice, and then record a payment for that invoice. If the dashboard shows £1000 income for the month of January, the dashboard won’t update to £1100 after the invoice payment has been recorded like the invoice payments that are generated from scratch. - the invoices generated as invoices, have issues.
Hello, lovely tool and product. I’d like to have a chat with you about some customization requirements. How do we discuss it? If email is okay, please leave your email here so I can reach out to you about my requirements.
Hello,
Thank you for your interest in our items. You are welcome to contact us via email with your details at codericks.envato@gmail.com.
We look forward to hearing from you.
Sure. Will send a message shortly.
Okay thanks
Hello Support Team,
I have integrated the Paystack payment gateway by adding all required authentication details in admin. The details save successfully without any errors.
However, Paystack is not appearing on the user end as an available payment option, and users are unable to select it to complete payments.
Kindly assist in reviewing why the Paystack gateway is not visible on the client side and advise if there are any additional activation steps, currency requirements, or system-level settings that need to be enabled.
Please let me know if you require screenshots, logs, or further configuration details for troubleshooting.
Thank you for your assistance.
Kind regards, Peter Fada Osiughwu
Hello, Thank you for contacting us. We have two types of payment options in our system:
- User subscription payments - Customer invoice payments
Could you please let us know which payment you are referring to? To help us understand the issue better, we kindly request you to record a short video of the problem and send it to our support email: codericks.envato@gmail.com.
We believe there may be a misunderstanding, as all of our payment gateways have been thoroughly tested and are working correctly. Thank you for your cooperation.
Best regards, Codericks Team
Hello there, I have now installed the script, created a new language, and have translated both Admin, User and frontend. Now I want to try create a test-account to get familiar with the system, but I recieved only verification email once, and that didn´t work, or there were some error , the test mail(from the email settings works), but in the first and only verification mail there was a lot of html-code lines (A LOT) after the verification link. I have tried a few times now, but no email is recieved, hope you can solve this issue
I tried creating an account on your site to investigate the issue, and I was able to identify the cause.
The error message:
“This is a multi-part message in MIME format. Your email application may not support this format.”
indicates that the SMTP credentials you are using do not support this email format. As a result, emails are not being sent correctly.
I recommend using a different SMTP provider, such as Gmail SMTP, and testing again.
Note: Our system’s email functionality has been tested by many clients and is working properly, so this issue is related to the SMTP configuration rather than the system itself.
Hello there, How to install/setup Accufy 2.9 ?
I can´t find the install doc in the zip-file I downloaded
Sincerely Michael
You will find docs folder inside downloaded folder or check our online docs: https://accufy.originlabsoft.com/docs/#idocs_install
If you still need any help let us know
Now I have installed the script, and have added a language, but the sitebar/navigation looses all words, when I choose the new language
and no website navigation either if I don´t use English, and the blog is still visible even if it´s off in the settings
After adding a new language you must translate the new language values here: https://prnt.sc/eD21n60sUuPY
And which blog you mean landing page or business site?
Sorry, I found the reason, it´s was again invisible so I could not see the other “ends” like Front and admin, I just translated User. But thanks for your reply ☺ Regarding the blog, I can see that in the top-menu/navigation
Glad to hear that you have resolved this issue.
1/ The QR code on the invoice doesn’t work; when scanned, it displays a blank page.
2/ When the QR code on the invoice is scanned, does the system redirect the customer to the invoice page so they can pay? 3/ Is it possible to add a new currency?
Hello,
If QR code doesn’t work this could be happen for php versions and this qr code is linked to the e invoice so when you scan with your phone this will go to this online invoice link so you can also pay on there.
What is difference between regular license and extended one.
Using regular license you can’t charge to your clients using online payment gateways but on entered license those all are available
Saas subscription plans renew automatically?
Sorry automatically recurring payment not available but when your plan will be expired all pro features will be locked until you renew your plan
Hi Team,I have a few questions before placing my final order.Tax System Customisation (Important)I already purchased your POS + SaaS application earlier and I’m fully familiar with the system.I need one key customisation:I want the GST Tax Settings to be available in the Super Admin panel.Super Admin should be able to create, edit and delete GST tax rates and GST tax groups.When a new customer signs up, they should automatically receive these default GST tax and tax-group settings, so they can easily create new products without configuring taxes manually.Android App Version InquiryI am ready to purchase the Full Android App Version + API Module, since I am running the SaaS model.However, I noticed the demo Android app looks like an older (around 5-year-old) UI/UX model.Could you please confirm:Whether the Android app has been updated recently?Any new design, UI/UX, or feature improvements available?Play Store Publishing SupportWill your team assist with:App customization (logo, colors, package name)?Generating signed APK/AAB?Publishing the app on the Google Play Store? Please clarify these points so I can proceed with the purchase. Thank you sarath .
Feature Request: Coupon System
We would like to add a coupon feature in a future update. This feature should allow us to offer users free or discounted access to any package, with the discount percentage ranging from 1% to 100%.
Currently, we manually allocate account packages to users, which can create the appearance of subscription revenue that does not reflect actual income. The coupon system should:
1. Accurately track usage of coupons, ensuring discounts are recorded properly.
2. Allow creation of unlimited coupon codes for any package on the platform.
3. Provide flexibility for both full free access (100% discount) and partial discounts (1%–99%).
4. Maintain clear reporting to differentiate between actual revenue and discounted/free allocations.
This enhancement will streamline operations, improve reporting accuracy, and enable marketing campaigns that use coupons effectively.
Dear Author,
I am interested in purchasing Accufy and would like some clarification regarding the licensing.
I plan to use the software to run a SaaS platform where users will pay subscriptions to access the system. Could you please confirm:
Whether the Regular or Extended License allows this type of paid subscription usage. Any restrictions regarding number of tenants, domains, or end-users for such a setup. Any other conditions I should be aware of for commercial SaaS deployment.
Your guidance will help me ensure I comply fully with your licensing terms.
Thank you for your time and support. I look forward to your reply.
Kind regards, Priscilla Abrahams
Hello,
Thanks for your interest in Accufy — we really appreciate it!
Yes, you can absolutely use Accufy to run your SaaS platform where users pay subscriptions to access the system. However, this type of commercial SaaS usage requires the Extended License, which includes all features without any limitations.
The Regular License has certain restrictions — for example, payment gateways are not included, so you won’t be able to receive payments from your clients under that license.
There are no hard limits on the number of tenants or users — you’re completely free to scale your SaaS as you grow.
If you need any help or customization to fit your SaaS setup, feel free to reach out anytime.
Best regards
I have moved this script to a new server, now the graphs are not working – it just shows blank box. what php modules / extentions I need to install on the server. its whm with almalinux vps.
Please check your php version and make sure 7.4 or 8.2
Hi Codericks, yes php 8.2 is installed on the server
Have you moved your old database to new server or install as a new?
Was looking into this in comparison to other CMS like Rise and Perfex, but your info page says it’s SAAS ready but you have to buy an extended license to collect payments from your members? Is that correct? Most platforms allow for basic payment integrations so I wasn’t sure if that was correct?
Yes correct you need to purchase extended license to access the payment gateways
