Hello,

SMS and WhatsApp options are not integrated into the script. The system works with email confirmation, and Modesy has its own chat system. However, our code is open source, so if you still require these features, you can work with a developer to integrate them.

Modesy has a location based shipping system. Vendors can create their own shipping zones, define shipping options within those zones, and offer different shipping options to their customers. After a vendor ships a product, they update the order status and enter the tracking code and tracking URL. The customer can then track the shipment using these details. You can add more than one “Flat rate” option and name each one based on the available shipping companies.

We do not plan to integrate a shipping API because we sell this product worldwide, and it is not possible to provide equivalent options for all countries. Instead, the “Tracking Code” and “Tracking URL” fields provide the necessary shipping information. Still, you can customize the script to better suit your needs.

Thank you.

Hi,

Please make sure to update your script to the latest version. Important changes have been made to the session system in recent updates. Even if there are millions of session records in the database, your website will not slow down in the new version. However, performance issues may occur in older versions. For this reason, to avoid any potential problems, we strongly recommend always using the latest version.

Unfortunately, these types of attacks and bot traffic are increasing day by day and have become a common issue. Such attacks must be blocked at the server level. If these requests reach your website, PHP alone cannot effectively prevent them. Therefore, if your server or hosting provider offers a firewall, CDN, or a similar security solution, please ensure it is enabled. If not, you may consider using services such as Cloudflare.

We do not recommend reducing the session cleanup period to a very short timeframe such as 1–3 days. If a user returns to the site after a few days, their cart may be cleared (the cart is now stored in the database in the new version), or they may be logged out of their account. For this reason, keeping the session duration relatively longer is beneficial.

If you do not want to update your website, you can identify the IP addresses involved in the attacks by checking the ci_sessions table. You can then block these IP addresses directly from your cPanel. After blocking them, you may delete all session records related to those IP addresses in bulk using an SQL query. This way, session records belonging to real users will not be affected or removed.

Thank you!

Hello,

Thank you. We hope you are doing well too.

Currently, there is no connection between the Varient and the Modesy scripts. They are two completely separate systems. While it may be technically possible to integrate them, doing so could introduce potential security risks. For this reason, we are not planning to integrate them at this time.

Best regards,

Hello,

You can manage the ’’Featured (Promoted) Product Fees’’ in the ’’Payment Settings’’ section of the admin panel.

Regards,

Thank you

You are welcome.

Hello,

When an order is placed, a notification email is sent to the seller. There is also a setting in the ’’Email Settings’’ section of the admin panel that allows order summaries to be sent to the buyer by email. However, there is currently no option to send order notification emails to the admin for orders placed with other vendors. The admin will only receive a notification email when one of the admin’s own products is ordered, just like other sellers.

Thank you.

Notification to the admin is essential in marketplaces because many times, sellers don’t see their emails, which makes the order fulfillment process slow. if admin is notified, the admin informs the seller to accept and deliver the order. I mean admin will keep an eye on the sellers to maintain the marketplace’s reputation. Most of the marketplaces’ scripts have this feature. So you should also be in the race.

We have noted this, and it will likely be added in the next update.

Thank you.

Hello,

We’re glad to hear the issue has been resolved.

Thank you.

Suggestion: Please consider adding Algolia as the marketplace search engine. It’s fast, scalable, and built for high-quality instant search—especially important as listings grow. Algolia would seriously upgrade search relevance, filtering, and overall UX. https://www.algolia.com/industries/marketplaces

This would be a big win for both users and sellers.

Hello,

Happy new year!

While third-party services can be useful in certain scenarios, they must be used with caution, especially in terms of data protection and privacy. Under GDPR regulations, sharing user data with third-party services without obtaining explicit and valid user consent may lead to legal risks.

Our script already includes a powerful built-in search engine. The search system is based on dedicated search indexes created for each product using product titles, SKUs, and tags. Thanks to this structure, even with millions of products, search results can be retrieved within seconds and accurately ranked by relevance.

Most importantly, this search system is fully compliant with GDPR and other data protection regulations. It operates entirely within your own website infrastructure, does not rely on any third-party services, and does not share any user data externally.

For these reasons, we do not currently plan to integrate external or paid search services. In the future, if we implement features such as smart search improvements, we aim to achieve these enhancements without relying on any third-party solutions.

However, we will continue to improve our script with new features.

Thank you for your valuable suggestions.

Our current chat system is stable and works reliably. We would genuinely like to understand why you think it is not sufficient. As mentioned before, this architecture is one of the best possible options that can run consistently on shared hosting environments.

There also seems to be a technical misunderstanding here. PHP itself is not designed for true real-time applications with persistent connections. To achieve real-time behavior, you need either socket-based server components (such as WebSocket solutions) or different technologies like Node.js. Socket-based solutions cannot be guaranteed to work on all servers and are often not supported on shared hosting environments.

If the platforms you mentioned do not use socket-based connections, then they are most likely operating with a similar polling-based approach to the one used in our current chat system.

This is not a limitation of the framework, but a constraint related to PHP’s execution model, and our implementation is a deliberate architectural decision made to ensure maximum compatibility and stability.

the system is quite fine. It was a suggestion, that would improve on that because its not a chat system as such. The other suggestion is on the editor, as you may know, copy, paste functions only work with computer keyboard. A mobile user cant copy or paste anything from the editor which can be frustrating especially when using other paltforms to write product descriptions so as to paste it on the editor.

Some users ask us about this issue, but unfortunately, there is nothing we can do to add an paste option.

Modern browsers (Chrome, Safari, Firefox, etc.) do not allow a web page to access the clipboard without the user’s permission for security and privacy reasons. This means that even if a “paste” button is added, most mobile devices will block the browser from automatically retrieving data from the clipboard.

This behavior is not related to our code. It is entirely due to the security settings of the browsers and mobile operating systems. If copy-paste needs to be performed on mobile devices, users should use the device’s native copy-paste features (long press → paste).

You can also read this: https://support.mozilla.org/en-US/questions/1068472

Hello, Happy holidays!

Links do not actually have a fixed color by default. They are shown in blue by the text editor for visibility purposes. If you select the link and choose a color from the color options, the link will appear in that selected color within your article. Nevertheless, we will review this section to define a default link color.

Blog titles are generally displayed with larger font sizes. However, we intentionally chose an average font size. In fact, the current font size is slightly below the general average. That said, you are free to adjust the font size according to your website’s design preferences.

Our codebase is written using plain HTML and PHP. It does not use an template engine.

Thank you.

Hello,

Yes, we have improved the shipping system in the last major update. When configuring their shipping options, vendors can choose to calculate shipping costs based on the total weight. If they select this option, they can define weight ranges along with their corresponding costs. For example, they can charge 10 USD for orders between 0 and 5 kg, and 20 USD for orders between 5 and 10 kg. Vendors can set multiple weight ranges in this way. The shipping cost displayed in the cart will be calculated based on the total weight.

Regarding product weights, when adding products, vendors can enter both the physical weight and the dimensions (Length, Width, Height). The system calculates the shipping cost for each product based on its chargeable weight. This value is determined by comparing the product’s physical weight with its volumetric (dimensional) weight, and the higher value is used. The dimensional weight is calculated using the formula (Length × Width × Height) / 5000, which is a commonly used dimensional weight formula in international shipping.

The chargeable weights of all products from the same seller in the customer’s cart are then added together, and the final shipping cost is determined based on this total weight. Please check the relevant settings and sections on our demo site for further review.

Thank you.

Hello there and a Happy New Year!

I tried to see this option and test it in your demo but it is not possible. Is any other way to check this new option (shipping system with product dimensions (weight, width, height, length) ?

Hello,

Thank you. Happy New Year to you as well.

To maintain the integrity of our demo site, certain actions are restricted. Therefore, you cannot enter product dimensions on the demo site. However, if you contact us via email, we can direct you to a test site where you can test this feature directly. Please send an email to the following address, and we will share the details: stellarcode1@gmail.com

Thank you.

Hello,

There is no setting in the admin panel to add a pop up announcement. However, if you have a code for it, you can add it from the ’’Custom Footer Codes’’ section of the admin panel. For this, we recommend working with a developer. Alternatively, you may also use AI assistance to generate the pop up code you have in mind.

Please note that it appears you have not purchased the script with this account. If you purchased the script using a different account, please contact us from that account.

Thank you.

Hello,

The Iyzico payment gateway is available in Turkey. If you require additional local payment gateways, you may work with a developer to integrate them into your site. Our code is open source, so you can modify it as needed to better suit your requirements. We also have a detailed article in our Help Center that explains how to add a new payment gateway.

Thank you for your interest in our Modesy script.

Almayı düşünuyorum Iyzico görmedim demoda ?

Please check the ’’Settings > Payment Settings’’ section of the admin panel again. The Iyzico payment gateway is also listed there. Here is a screenshot showing this payment gateway: https://prnt.sc/AXsaB2-KzQjz

Thank you.

1. We will consider this suggestion. 2. The category selection area will be completely redesigned in the next update. There will be a single selection box where categories are displayed in a tree structure, allowing users to select the desired category. A search feature will also be included. 3. Yes, we would like to add more features in this area in the future.

Thanks.

ok. dont take too long then

We are planning to redesign the category selection area in the next update. However, we cannot currently provide an estimated timeline for the other two features. They may be considered in future updates.

Thanks.

Hi there,

That’s what I was trying to explain: that we cannot retrieve the old account.

What if we purchase that theme again and then activate the site? Will that help?

I can share with you the purchase code and license key if required. I retrieve it from the database. Is it safe to share it with you here or can you provide me email or something where I can share it

Please do not share them here. You can find your purchase code in the .env file located in the root directory of the script files, and you can send your purchase code to the codingest@gmail.com address. We will check which account your purchase code is registered with and get back to you with the details. If the account on our Help Center belongs to you, you can reset your password to access it and manage your license accordingly. After accessing your account on our Help Center, you can open a support ticket, and we will assist you with the ’’Invalid License Code’’ issue.

Thank you.

Hi,

Thank you. We hope you are doing well too.

We are planning to introduce a classified ads theme in the next major update. However, we have not started working on that update yet. We update our scripts in rotation, and after completing the latest Modesy update, we began working on another one of our scripts.

Regards,

Hi thanks for your reply.

Good luck with that too, you are a great team with great products, and we all appreciate your dedication to make them even much better.

Just a small thought, if you can reduce the add product process to minimum for faster posting that will make things much better.

Once again Thank you, wish you all the best.

Thank you for your kind words.

Every option in the ’’Add Product’’ form is important, so we cannot simply remove them. Additionally, combining the two pages into a single page may make it too long and could cause confusion in some sections. Please note that you can remove certain sections from this form, such as the preview and demo URL, by using the settings in the ’’Product Settings’’ section of the admin panel. Although we cannot make any promises at this time, we will consider your suggestion for future updates.

Thank you.

Hello,

This feature would be very useful for audio products, and we have added it to our update list. However, unfortunately, we do not yet know when we will be able to implement it. For the next update, we plan to work on adding a new classified ads theme to the script, so there may not be many changes to the existing theme in that release.

Thank you.

Hello,

The membership plans are primarily designed to control options such as the number of products that can be added and how long they remain active. Therefore, it is not possible to add these kinds of restrictions or privileges to the membership plans. We are not currently planning any changes, so this system will likely remain the same for now.

Regards,

Hi,

We are planning to introduce a classified ads theme in the next major update. The latest update (v.2.6.3) was a minor release to resolve reported issues, so no new features were added in that update.

Thanks.

Is it possible to exclude the continent and state selection? I would leave only the state selection, in general I would like to exclude this at the level of the entire system because I would not like to bother customers with this?

And one more question

Given that initially only payment by cash on delivery would be active on the platform, how does the vendor confirm the order in that case? Also, if at some point they decide to introduce card payments, is it possible to integrate with payment processors in Serbia?

Hello,

If you enable the single-country mode, the continent and country selection options will be removed. If you plan to use your site in single-country mode, you may want to remove the two states under Serbia and add the cities in your country to this section. You can also change the word ’’State’’ to ’’City.’‘

Customers need complete the order after receiving it. Vendors cannot complete an order. You can use the ’’Auto-Approve Unapproved Orders (after x days)’’ setting, in case the customers forgets completing the order after receiving it.

Our code is open source, and you can integrate additional payment gateways into your site. Since customizations are not covered under the item support policy, we will not be able to assist with this. If you need help, we recommend working with a developer. We have shared an article in our Help Center explaining how to add a new payment gateway. You can refer to this article for more details: https://codingest.com/knowledge-base?content=197

Please note that you need to have an active support plan to receive assistance. We tried to answer your questions, however if you would like support in the future, please renew your support plan and contact us through our Help Center.

Regards,

Hello,

You do not need to purchase an additional license to install the script on a subdomain. You can install it on a subdomain or in a folder under the same main domain. Our license system only checks the main domain name.

Regards,