594 comments found.
Hello, please add endpoint `GET /api/projects/:id/tasks` to get list of project tasks and endpoint `GET /api/tasks` to get all of tasks (or with filter, like 20 recent tasks…).
Thank you for the suggestion. That was noted.
Hello , module installed successfully but is not showing in the module area to activated, please advise
Please raise a support ticket within the support area so our engineers can help you with this technical matter.
Why is there no setting for the credentials to create checklist items? This always returns a 403.
All endpoints are supposed to be working fine.
If you encounter issues, please raise a support ticket within the support area so our engineers can help you with the local issue.
Hello.
This isn’t support; it’s a couple of bugs I found. Also, my support contract has expired.
1. The Webhook function in the Webhooks Automation Module for Perfex CRM and the Support for REST API module for Perfex CRM are named the same in the system, causing an incompatibility and therefore an error.
2. When I create a ticket through the API, the client contact doesn’t receive the email notification. After many tests, I identified that it’s an API issue, since the notification is received natively and with other integrations.
Thanks.
Please raise a support ticket within the support portal, so our engineers can help you with the local issue you are facing.
hi! when I upload the file and press install… the plugin doesn’t install.. why?
It should. Unless you are facing issues with your Perfex CRM installation.
Please raise a support ticket within the support portal, so our engineers can help you with the local issue you are facing.
hallo – if i buy this but also have other modules eg inventory, HR etc
does it automatically create endpoints for them as well
i wish to create a mobile app for my clients on saas
Hello.
Our module supports built-in controllers of Perfex CRM. If you want to dynamically call tables of third party modules, you can combine it with our other item > https://codecanyon.net/item/perfex-graphql-api-query-all-crms-data-including-custom-modules/54869954
This tool was a light at the end of the tunnel when I no longer knew what to do to send my website data to Perfex CRM. Congratulations to the developers.
Thanks for your kind words mate! Glad yo see that our solutions help read world problems 
Great module! It works quite well, but it doesn’t include labels on any element (projects, tasks, tickets, etc.).
How can I see the labels?
Thanks for your kind words.
Since this is a technical question and its sales here, we would like to kindly ask you to ask it within the support portal, so our engineers can answer accurately.
hi, can you pleae add the contract renew endpoint?
Hello.
We will evalute this suggestion – thanks for it!
I need to reset my license and the automated link is not working. I dont have support active as I purchased my item a long time ago. This is very frustrating.
There’s no direct link to reset your license.
You can do that by accessing your support portal’s account, no matter if you have an active support pack or no.
If you try to access a direct link, it wont work and will eventually lead to frustration.
This is having issues with activation. I entered the correct purchase code, but it keeps spinning endlessly without activating the module. Can you please fix the module so it accepts and activates purchase codes as expected? This is very inconvenient. May you just update the code and push out a fixed update, instead of asking me to send a support ticket (which I suspect you’ll do).
Your suspection is correct. Support for this item is provided exclusively through the official support channel.
This is not a formality and it is not optional. Activation issues require us to review specific, sensitive details such as server environment, PHP version, cURL responses, and licensing handshake results. For security and privacy reasons, these cannot be handled in public comments or guessed without diagnostics.
Those can only be identified through a support ticket, not by pushing a blind update that would affect thousands of working installations.
This item has been actively sold and used for years, and the activation mechanism works as expected when server requirements are met. If there were a global activation bug, it would affect all customers, which is clearly not the case.
Public comments are not a replacement for support, and updates cannot be issued based on assumptions without technical evidence.
Thanks for the understanding.
I hear what you’re saying. However, the issue is that your new licence validation form now only asks for the Purchase Code, and not the Envato Username anymore, which is what will make validation succeed. Just the Purchase Code with no Envato Username will always error, which is why I suggested you fix it. If you add just that missing Username field to the new form, this will resolve.
You are probably confused with another module – activation process remains untouched and username was never asked.
I can’t activate . When I “Click to activate”, keep loading …
Please raise a support ticket within the support portal, so our engineers can help you with the local issue you are facing.
thanks support
You can rate our product from the following URL: https://codecanyon.net/downloads
Hey, im using n8n, but the webhooks arent working. For example i want automate after updating a lead status, it is creating a task. Its not working. why? Thanks for helping.
Please raise a support ticket within the support portal so our engineers can help you with the local issue you are facing.
Things shall work as expected.
After creating support ticket i get:
Error – 400 – fast_purchase_already_exits You already have added this purchase
It seems that your support pack has expired – Please consider renewing your support pack in order to be able to raise a support ticket.
Is it possible to get 6 months support to buy? I dont want 12, 6 is enough.
This is not something controllable by us, its all about CodeCanyon policies and available options.
How i renew the support? When im clicking on renew support on the support page i get redirected to envato but nothing happens.
The Support cost the same as the product?!
This is not a support request but a functional defect of the module. The module does not fulfill its intended purpose as a REST API for task management.
Please let me know whether you plan to fix this defect. If not, I would like to request a refund, as the module is not fit for its intended use.
Our module works flawlessly. Thus said, investigating your local copy is needed – an action a support engineer must be assigned.
Pricing policy of support renewals is set by the marketplace.
I hope that the above clears out the situation.
Hello.
Please raise a support issue within the support portal so our engineers can review your issue. Its sales here – we cannot advise on local issues or provide accurate technical info.
Your purchase is liable to refund policy and support policy of the marketplace.
Compre el modulo de la api, y no puedo acceder, cuando se intenta activar me dice error 500, no funciona.
Please raise a support ticket within the support portal, so our engineers can answer your technical questions. Team is always around to help!
Hello. Would you consider adding a new endpoint for “Items” (create / update / delete)? Thanks in advance for your reply.
Thats on our future plans but unfortunately with no ETA of implementation yet.
Thank you for your prompt reply. I will contact you via CodeCanyon’s profile regarding this topic. Thanks!
Thank you for your feedback! PS: Getting/fetching information regarding Invoice’s Items, is already added there: https://perfexcrm.themesic.com/apiguide/index.html#api-Items-GetItem
Thank you. Ah yes, I am aware of that. However having an “Items” endpoint for creating, updating, or deleting is more important for me. Could you do me a big favor and drop a comment below when this feature gets added (if it ever does)? I’ll buy the module right away. Thanks a lot!
Thats actually already implemented in beta mode (next version with no specific release date yet). Kindly ping our support team with a support ticket after creation, so you can get a copy of it and enjoy Items control
You’re kidding?! That’s truly amazing. I will place my purchase today (and add another module of yours too). Thank you so much for work!
No thanks needed – thats why we are around for
Thank you very much My support ticket number is #53639. Thanks!
Team, I humbly request you to please ask your developer team to quickly see my tiket https://themesic.com/support/ticket/52942
The problem we are facing since 2 weeks and our business is so much hurt with recent update. Not sure, why, and who… But right now situation is become tough for us and we need your kind help.
I checked your ticket’s timestamp with the support team’s help and they confirmed that last reply was given within the timeframe of this item’s support policy.
Please bare with the team for a reply.
how to get custom fields for get leads?
Please raise a support ticket within support area so our engineers can help you with technical question.
Is there a way to query all open tasks or tickets? Or is it just by ID? I’ve tried every combination and chatgtp doesn’t know. /search/open? /status/1 ??
Please raise a support ticket within support area so our engineers can help you with your technical question.
Do I need a support contract to ask one simple question?
Its sales here – sorry. You need to ask support-related questions inaidetthe support portal so they are assigned to support operators.
I show renew support $18 when I’m logged out but when I login it’s $42
Sorry, we cant help you with prices. We don’t set those prices, its Envato which does.
Hi, I know you are from sales, however please ask your dev or support team to kindly see https://themesic.com/support/ticket/52942 its been 2days and due to this, all my other things that should work based on API is all shut down since 2 or 3days now.
Hello.
Team will get back to your ticket during this item’s support policy TAT.
