113 comments found.
I have a problem, when a customer pays, transactions are updated as they should, but when the Super Admin is going to approve, the amount is added further so it looks like it’s double. In Stripe with test mode, only one payment is made. I have tried to create an account to make a ticket but it hasn’t worked to log in.
I need your help plz.
the balance will be doubled automatically after super admin approval and the vendor will also see it in their balance
1> Mobile number login option available? 2>we use only google calender or calendly also? 3>user number is mandatory becuase now all contact mobile only, email not check daily
Hi,
1) its not available
2) google calendar only
3) thanks for the suggestion
will note it
hi any plans for subdomain or custom domain for vendors
Hi,
this is marketplace concept , its not white label multitenant
Hi, Can Admin, acceps its own appointments and the asigning it to vendor he choose?
Hi,
Admin can add his own staff & both (Admin & his Staff) can accept appointment
thank you
Followed the documentation to the T – Cannot get the Google calendar to work. Is it suppose to show each appointment created on the laravel admin client side or is it supposed to display appointments in the google side? not sure how this works
Hi,
the bookapp appointments should be stored in google calendar
I wish it were possible to configure google calendar for you but we cannot have your gmail
If possible , you may open a new gmail account & share access with our support
I followed these exact instructions. https://www.youtube.com/watch?v=uN6kbKQ0XZs and uploaded the json file and the ID to the admin side and got a success msg. But when someone sets up a new appointment there is nothing on the google calendar. So in what condition should I see the appointment there?
Hi,
If you setup everything correctly, then please create a support ticket so that tech team can debug it
Please create support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel access in the ticket so that support team can debug it
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
The BookApp may, in the future, offer KYC, which stands for “Know Your Customer”? KYC is a mandatory process for companies to verify the identity of those involved (vendors, staff, user) confirming documents and data. It aims to combat fraud, ensuring security in financial transactions.
thanks for the suggestion
this one is in our note
thank you
Is it possible to configure Push Notifications so that users and site owner can send and receive alerts (order updates, announcements, offers, etc)? Is it possible to configure Email, SMS and WhatsApp for alerts (such as registration, password reset, order confirmation, or notifications)? BookApp supports multiple Email, SMS and WhatsApp gateways (Twilio, Infobip, Plivo, Vonage, Manual SMS Gateway option, etc) to send notifications and verification codes?
Hi,
1) push notification not available in web version
2) SMS not available
SMTP Email is available
3) WhatsApp Notification (whatsapp cloud API) – sends notifications to the vendor and customer when an appointment is booked, and to the customer when the appointment status is updated
The username and email are required. Therefore, when adding a new support ticket, a list of users should appear so that one or more can be selected.
Thanks for the suggestion. I will note it
It’s normal for a team member (staff) to be on leave or vacation. In this case, to avoid wasting a customer’s time, the team member (staff) needs to have the option to suspend the service, and the seller (vendor) needs the option to suspend the team member’s (staff’s) account.
Hi,
the things you mentioned are already available
1) seller / vendor can change account status of a staff: https://prnt.sc/wwxqIjRxXFUD
2) seller / vendor can add holidays for a staff : https://prnt.sc/y5K8Vabx1pc_
Thank you
1) If a vendor changes a staff member’s status to inactive, will he still appear as available to customers for bookings? 2) On weekends, it’s common for work schedules to be different for each staff member, and some don’t work at all. On holidays, work schedules are also usually different, and some staff members don’t work at all.
Hi,
1) No, the staff won’t appear to the customers for bookings
2) yes, we already have option to set those (Weekends + holidays) seperately for each staff : https://prnt.sc/HEHb5ZXgDkdG
Thank you
complete Bundle link send sir
Hi,
we have plan to release bundle version in codecanyon after releasing staff app
Its not ready yet, it will take time
thank you
Ok but if you give now will buy later you can add on, version updates on staff app
our plan is to give all the versions at once
ok
Waiting for Vendor App
Hi,
its in development
ok, any idea on which month will be release sir, i will plan accordingly to buy completed product sir
Hi,
we are hoping to submit within this week
Then envato might take around a week to approve it
ok sir, once completed you give complete package sir?
This app will be for seller / vendor only (not staff)
Once staff is released we have plan to give a bundle / package too
ok sir, please check your email, some people mail me your source code will give 17$
That’s not us . They are scammers.
ok
How do upgrade to the latest version WITHOUT losing my existing data?
Hi,
the upgrade process is mentioned in our documentation: https://php82.kreativdev.com/bookapp/documentation/?client_id=1649652522.1758730383&session_id=1769605852#upgrade
Thank you
Hi Creator, I’m interested in your Laravel-based booking SaaS and considering purchasing it. Before I proceed, I’d like to clarify if it supports the following features: 1-Vendor subscription packages ,allowing vendors to choose monthly or yearly plans. 2-Automatic payment after free trial , vendors can try the platform for a month, and then their chosen package is billed automatically. 3-Promotional features for vendors ,such as appearing higher in search results, being featured, or receiving email promotion. Could you confirm whether these features are already included, or if they would require additional development? Thank u in advance for your respond.
Hi schuurman32, Thank you very much for your interest in BookApp and for your detailed questions I’m happy to clarify:
1️⃣ Vendor subscription packages (monthly/yearly): ✅ Yes, this feature is already included. Admin can create multiple subscription packages (monthly, yearly, lifetime, free, premium, etc.), and vendors can choose and subscribe accordingly.
2️⃣ Automatic payment after free trial: ❌ This feature is not available by default. Currently, vendors can use free or paid packages, but automatic recurring billing after a free trial is not implemented. This would require custom development if you need it.
3️⃣ Promotional features for vendors: ✅ Yes, promotional functionality is included. Vendors can promote their services for a limited time by paying an additional amount to the admin, which helps them get more visibility on the platform. (Advanced options like special email campaigns or custom ranking logic can also be added via customization if needed.)
I strongly recommend checking the live demo carefully to ensure all existing features match your exact requirements before purchasing. This will give you a clear idea of how the system works out of the box.If you have any further questions, feel free to ask. Thanks again for considering BookApp!
Thank you for your response. I tested this by signing up, and when I try to log in, I receive the following error message: “Please verify your email address.”
I need some clarification regarding the appointment booking process. When a user books an appointment, is payment required to be made on our website, or is there an option for the user to pay directly when visiting the service provider?
Additionally, can service providers choose different pricing options such as “Free” or “Price on request” instead of setting a fixed price?
For example, in the european market, an appointment with a car dealer or car garage is often free, while services such as accountants, dentists, lawyers, or real estate agents usually work with “Price on request.”
Can these service providers use our platform purely for appointment scheduling without requiring online payment from users?
Our goal is to charge only the service providers for listing their services on the platform, not the end users.
Hi,
1) free, price on request are not available here
I will note it
2) you can add an offline payment method & name it as ‘on cash’ . in that case, customers can book without payment
3) its night time here
we will fix the signup issue in demo tomorrow morning so that you do not need to verify email in demo version
Thank you
Dear KD,
The install/translation/update went trouble free, great work!
A couple of questions:
- There are no custom fields regarding service management? I’d like a ‘All or B2B’ option, also in the frontend filter.
- The vendor profile pic forcing to upload 80×80px is very inconveniënt to the user.
- Tox editor is not closing the [More] submenu when controlling the accordeon menu.
- It would be nice to have a GRID/LIST button.
Thanks in advance!
By the way, package edit was killed by removing the whatsapp_manager_status column. And currently I locked a test user from upgrading after ordering a free package twice, then they need the administrator to fix it. 
Hi,
Thank you for the appreciation
Please create a support ticket here https://kreativdev.freshdesk.com/
The tech team is available there , they will fix the issues & note your suggestions
Note :
I am out of office till 14th jan but support team available
Will do, thank you!
can we add physical product and service booking and have 2 dashboards – we are looking for a system who handle service market place and product sale in one script. does this support? do you have mobile apps?
Hi,
service booking feature is for Admin & vendor both
but the product selling feature is only for Admin
I will note vendor product selling feature for future release
customer mobile app is available (https://codecanyon.net/item/bookapp-multivendor-service-appointment-booking-customer-app-flutter/60319078). vendor mobile app development in progress
thank you
but the normally product selling feature is available for vendor right. you mean this i snot possible? how vendor sells his products in this case ? do you have walet, refer a friend and integration with google maps, whatsapp?
vendor cannot sell product here yet
integration with whatsapp, google map available
google map api used for radius based searching
wallet, refering not available
Hi I have checked this saas and it has most of the things i want, but my question is, can the user use the website to book services from provider without having to download the app?
Hi,
Thanks for the interest
yes, this one is the web version. Here users can book services from website (withtout installing the mobile app)
Thank you
Hello
When will you add a filed for WhatsApp, so that users can contact service providers via WhatsApp directly ? Not just WhatsApp notification
Thank you
Hi,
I will note this one
But I am unable to promise / share any ETA for any feature
Thank you
Hi,
What we want to offer is a seevice booking platform, ib real life peiple talks to service providers and discuss about the job they need to get done, and discuss about the price.
If platform will take that away from users, so it will not be much help, any business idea should help people to get things done in easier and better way.
So why dont we give people the ability to contact the service providers before booking ? Using WhatsApp since its the most usable communication app
Hope you will add this feature very soon, your bookapp is great, and i believe thus will make it greater
Thank you
Hi,
Thanks for the appreciation & a nice explanation
I really noted it down
I could not share any ETA / promise because we had some negative experiences with this earlier
No worries. it’s already noted
Thank you
were to check the version?
you will find a version.json file in the root folder on the project, there version no is written (https://prnt.sc/vRsJe5mWZhgo)
When adding a service, the latitude and longitude keeps malfunctioning and will not update. What is the problem?
Hi,
I am sorry to know that . i am not aware of this issue
Please renew the support & create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
If there is any issue in project, we will also fix in next update but we are not aware of any issue here yet.
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Thank you
I think your program code needs an update
Any plans to make it multi tenant, with subdomain, and business landing page
Hi,
we have plan to release multitenant appointment booking
but not multitenant of BookApp
so you lunching a new product ? any plans for calendar view to properly manage appointment ? what about vendor app?
Not launching yet, it will take time
vendor app will take time
the calendar feature is in note
thank you
