50 comments found.
Do you have a mobile app for this saas version? i cannot find one anywhere. Any plans to build it in near future?
Hi,
we do have one right now
But we have plan to build
Unfortunately, we cannot share any ETA
The updates 3.0 version is available in my downloads so that if I reinstall it I will have the latest version?
Hi,
Yes, If you reinstall , you will be on the latest version (3.0)
ok good
On all themes footer section the blog title isn’t showing https://prnt.sc/f_BdcYevi5lp
Hi,
thanks for pointing this. I can see its hapening in 2 themes
I noted it to fix it in next update
For immediate fix on your end, Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Thank you
I will wait for the next update. I hope it will be soon. There are some other small issues I found and I hope that I can make a list and send to someone.
Hi,
you can send all the issues to support
they will note it down
thank you
Hello. I like your topic, question before buying. I didn’t see anywhere that there is an availability check in the rooms? In each room there is a reservation form without checking the availability of the room. Nor is there an availability calendar for each room in the administration.
Hi,
there is a check in backend about room availability: https://prnt.sc/QfriZ63sQlC7
So double booking wont happen
But availability is not shown in calendar
We have this feature in note already for future updates
Pre-sales question:
Hi, I found that StayGo – Multitenant only includes 10 payment gateways, why? Unlike MultiHotel -Multivendor Hotel & Businesso – Multipurpose which has 19 payment gateways. I need toyyibpay. Will toyyibpay be included in the next update?
Thank you
Hi,
Thank you for the interest
You are right , 10 more payment method including toyyibpay will be available in next update (if no emergency update comes in between)
The work in progress already
Thank you
after installation, showing error in each your software. like: Attempt to read property “id” on null, $currPackageFeatures. many more errors: please check: https://www.onlinehotelcrm.com/
Hi,
i am sorry to know that
It should not happen
It seems to be the database is not imported fully for some reason
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code , website link, website admin panel access & cpanel access in the ticket so that support team can fix it
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Thank you
This has room availability calendar?
Hi,
currently, its not available but this one in our note already
Also, ok glad to hear because it is important for room management. Also, allow vendor to book a room from his control panel, Room cleaning management area
Thank you. tenant can add bookings for rooms from dashboard: https://prnt.sc/swZKVO_o2l1b
Ok good
Does it supports 1. multiple locations 2. Apple Pay through third-party integration. 3.customise guest recieve an sms (via sms provider API) when booking in?
Can you assist with installation using a regular license?
Hi,
Unfortunately, these are not available here
We provide free installation support only for cpanel based hosting (apache)
Please create a support ticket here for cpanel installation: https://kreativdev.freshdesk.com/
Our Weekends:
- One week: Thursday & Friday
- Following week: Friday only
For other hosting installation,
it will be charged.
You may contact us on telegram for hosting other than cpanel
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for after sales support
Thank you
Pre Sales Questions:
1) Is it an all-in-one hotel booking management portal, or do I need to buy additional plugins?
2) Is RTL fully editable or just machine-translated?
Hi,
1) there is no plugin for this project yet. all features shown in demo is included in this script
2) there is no machine translation yet
it needs to be translated by human
thank you
can this work for a single hotel
Hi,
you can use this for single website . You can register as a tenant & connect custom domain to your site
Also we have another scripti for single hotel: https://codecanyon.net/item/hotelia-hotel-booking-tour-package-booking-management-website/32690477
Thank you
Does each template support both hotels and tour packages? Or is it that there are templates for hotels only and other for tour packages only?
Hi,
this template supports both rooms & packages: https://staygo.xyz/trenzo
Great update. Love the new features and improvements you have made. Please keep them coming.
One suggestion though. the featured website cards and listings page cards should be improved. Why showing user image and name instead if their hotel logos and name. A better card with cover image, logo, etc would be great. Something similar to https://prnt.sc/UJOXji5KhOFP
Hi,
Thank you for the appreciation & the feedback
Actually , we thought users will upload logos & hotel name there.
I will note your point
Hello, I have purchased the code and installed it, already added the wildcard subdomain. and tried to add one user form the admin dashboard. but when i try to login to user dashboard using the link /login its not working, it gives 500 error. what could be the possible issue. I look forward to hearing form you. Thank you.
Hi,
its not possible to tell without debugging . & I am not a tech person
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
Thank you
Hi KD, is there a Channel-Manager to synchronize booking portals? Thx
Hi,
unfortunately, this is not available here
Tenant sidebar is not opening. I can’t see the menus at the sidebar because it’s not opening when I tap on the hand burger.
Can you quickly fix it so I can review the tenant dashboard. Thank you
Hi,
I can see that the dashboard menu not working in mobile device
For now , please check it from the desktop device
I have noted the issue , we already working on an update, we will bring the fix with that update
Also, After purchase, you may create support ticket & support team will fix that immediately on your end
Thank you
Hello, I can’t find Personnel Management, can I assign roles, receptionist, accountant, without that I think there is a problem. The employees cannot log in as administrator.
Hi,
its not available for tenant yet but we already have this in our note
We are also working on a big upgrade
thank you
How long can we expect the update to arrive? Just to reassure my customers that I have migrated from another software. Thank you.
Thats a big update.
Unfortunately, we do not share any ETA due to negative experiences
But my estimation is around 2 months
Offcourse will try best to release ASAP
Thank you
I think you should add a restaurant management module with POS sales and possibility to bill for extra services
Thank you for the suggestion. I noted it
SAAS has many advantages, but if a registered hotel closes or leaves us, can we delete its hotel and customer data? If not, we will have to keep storing data from inactive accounts. With hosting costs being high these days, this means paying to store data from hotels we no longer work with. From my experience, over time, there are usually more inactive accounts than active ones.
To make deletion possible, it would be better to store each hotel’s data in a separate folder named after the hotel (e.g., /hotel name), with both the hotel and customer data saved in that folder. Then, if we stop working with that hotel, we can simply delete that folder.
Hi,
I understood your point
If you delete user from here https://prnt.sc/bI0OnN2tYzVt , then it will delete related files from hosting of that user
thank you
Very good! Thank you.
You are welcome
Are you planning to add PayTabs as a payment gateway? If so, could you please share the timeline with me?
Hi,
yes, its in plan
Unfortunately, cannot share the ETA
Thanks for your update
You are welcome
If we buy the extended license will you install it on our railway.com servers for us?
Hi,
We provide free installation support only for cpanel based hosting (apache)
Please create a support ticket here for cpanel installation: https://kreativdev.freshdesk.com/
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
For other hosting installation,
it will be charged.
You may contact us on telegram for hosting other than cpanel
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support
thank you
can i use for 1 hotel not as saas , will it work with same domain
question 2 : 29$ offer valid till ?
Hi,
1) for single hotel , I will recommend this one: https://codecanyon.net/item/hotelia-hotel-booking-tour-package-booking-management-website/32690477
2) you can use staygo too. But for that you have to use the website as an Tenant. You need to connect custom domain to your website as Tenant
Thank you
so in this case if i use only 1 hotel which is admin also , than regular license will be okay ?
Hi,
1) We did not provide any restrictions based on license
codecanyon recommends extended license for any SAAS project of codecanyon
2) If you use staygo, then you need to manage your hotel website from Tenant dashboard (not from Admin)
If you use Hotelia, then you can manage hotel website from Admin dashboard
Thank you.
