105 comments found.
We not sure what happened, through we wanted the wordpress version, There appears to be a issue with the codecanyon system pickup up correct cart order. We will approch codecayon on this as well. Could we get a refund on this as we have just purchased the correct one.Wordpress with Regular License $35.38 with 12 month support.
Hi,
If you need WordPress version, you need to buy it from ThemeForest, we are not the author of that WordPress theme.
Hello, how can I add a widget, solid color, and gradient color? And examples like the one attached. Do you have any template websites, or in any case, would you like a quote so they can create a dedicated theme?
https://prnt.sc/lmG90mql_K5N https://prnt.sc/w4yiODpJDI3bHi,
You need to develop a new plugin for this widget, or add it directly in platform/themes/gerow/widgets
Check our docs for it on https://docs.botble.com/cms/theme-development/theme-widget.html
Currently, our dev team is too busy, so we can’t provide customization service at this time.
hi i go through your marketplace which is marketplace.botble.com, where i want to get the plugin , name is shiprocket, and i am not able to get this in $50 , where this plugin is working or not, i dont know. Kindly please check and revert
Hi,
Sorry, that is a plugin by our community author https://marketplace.botble.com/products/botble/shiprocket
It’s not developed by our team, so we can’t confirm that it can work or not, please contact the author of that plugin https://marketplace.botble.com/user/emerging-developers to discuss about this plugin.
Do you intend on supporting the css sprite option for all the small image icons being loaded on the page?
Hi,
CSS sprites are considered an older technique for handling icons.
Currently, we don’t have plans to support the CSS sprite option, as we’re focusing on more modern solutions like SVGs and icon fonts, which offer greater flexibility and scalability.
ok great. thanks for the update
Unable to upload: https://prnt.sc/a80A1-L4p_Qz
Hi,
Please check error logs in storage/logs/laravel-d-m-y.log if it has any errors.
It is blank
Hi,
Maybe it has issue on your hosting or that JSON file is in wrong format.
Please email us your hosting info contact@botble.com and that JSON file, our dev team will check it for you.
Hello please what is wrong with language?? I just checked your admin demo to edit stuff’s you have to edit all in both languages.so if I have 4 language I will have to edit the website to all the 4 language including logo snd others
Hi,
Yes, you don’t need to translate everything to other languages, but you need to translate some fields to other languages manually, we don’t have auto-translation for our script.
Would it be possible to obtain the source code for the installation and setup guide app?
Hi,
Yes, we are providing full source code, including installation UI.
Check docs for installation on https://docs.botble.com/gerow/installation-web-interface.html
Dear Botble Team..
I cant get update becouse i got error on SSL not instaled, but my domain SSL is valid on my server.
I cant input my lisence,
How to fix it?
Hi,
Please check our docs https://docs.botble.com/gerow/ssl.html to fix that SSL issue.
It’s work, thank you
Hi, can I create custom forms with this theme? Or is there any way to do it? Besides the contact form, I need to be able to create another couple of form but uploading files and adding other fields. Or do you have any other theme where this is possible?
Hi,
It requires code customization to make another form, we don’t have a form builder UI in our script for now.
After update, project section is showing something error. https://prnt.sc/LFnCuDtiHMP5
Hi,
I have just checked it on our demo site, it’s still working fine for me.
https://gerow.botble.com/businessMaybe your site is not updated correctly. Please go to Platform administration → System updater and click on “Re-install the latest version” button, then check again.
I have re-install it. But the resut is same. The problem is in Style 3 only.
Hi,
Sorry, I can’t know what wrong, it’s still fine on our demo site. Our dev team will check and fix it in the next version. Please wait.
Can you help me where can I add this code? https://prnt.sc/621Wj8kBVM0E
Hi,
I’m not sure about this. Try to add it in public/index.php
Dear team, I am facing many style problem. Please help me I have noticed that after update all carousel style is not working. 1. https://prnt.sc/Olvjtg0e57xf 2. https://prnt.sc/ttdlCQIBT3Uc 3. https://prnt.sc/EQv92Wxt2owX
Hi,
I see that it has conflict with your extra JS code in Appearance → Custom JS.
We have added jQuery in our theme already, but you still add https://talk.dooblue.com/js/min/jquery.min.js into Custom JS, so it’s breaking our JS code, please remove it.
Still its not fixed. https://prnt.sc/Olvjtg0e57xf
Hi,
We have just released Gerow again to fix this issue. Please go to System updater and click on button “Re-install the latest version”, then it should be fixed.
Thanks for your feedback!
on your demo: With arabic language, slider 2 of business homepage not show?
Hi,
Our dev team will check and fix it.
Thanks for your feedback!
Hi,
Our team has updated our demo site with bug fixing, it’s working fine now, please check again https://gerow.botble.com/ar/business
We will release this change in the next few days.
Hello,
The second image is still not appearing, with the error message found: Blocked aria-hidden on an element because its descendant retains focus. The focus must not be hidden from assistive technology users. Avoid using aria-hidden on a focused element or its ancestor. Consider using the inner attribute instead, which will also prevent focus. For more details, see the aria-hidden section of the WAI-ARIA specification at https://w3c.github.io/aria/#aria-hidden. Thanks
Hi,
Please check it again one more time, it must work now https://gerow.botble.com/ar/business
Thanks for your feedback!
Hi, I’ve reviewed your script, and it’s quite impressive! I have a question: Is it possible to remove the “Brand” section at the bottom of this page: https://gerow.botble.com/projects/marketing-consultancy? If so, can it be disabled from the Admin panel? I’ve gone through all the options but couldn’t find a way to do it in your demo. Please let me know if this is possible. After this, I have one final question before proceeding with payment.
Hi,
It’s just an example content, you can remove it in Admin → Appearance → Widgets.
https://prnt.sc/gWs-F1FcotoQHello, a question before purchasing. Is it possible to use “Service Categories” in the admin panel as categories in the company’s product catalog. If I turn services into products. I could not find in the admin panel the output of the categories of these services to the front end, as for example it is available for blog categories. Via the side menu. Are there any other ways to display service categories in the front end?
Hi,
Sorry, we don’t have this option in our script.
It requires code customization to display service categories in a page.
Hey, Thanks for the amazing CMS, can I add e-commerce features and payment getaway.
Hi,
Sorry, this script doesn’t have ecommerce features.
If you want to integrate ecommerce features into this script, you need to buy our ecommerce script, such as Shofy https://codecanyon.net/item/shofy-ecommerce-multivendor-marketplace-laravel-platform/51119638 and copy ecommerce plugin and payment plugins into folder platform/plugins and activate them to use.
Thanks! I bought your ecommerce script and copied the ecommerce and payment plugins into the folder platform/plugins. How can I activate them for use?
Hi,
You need to update your theme in platform/themes/gerow to support plugin Ecommerce too.
It requires some view files to display ecommerce pages.
Which ecommerce script you have purchased?
Please create a ticket on our support center https://botble.ticksy.com if you need technical support for this.
Hey, This one Shofy
Hi,
Yes, Ecommerce and payment plugin in Shofy can be used in Gerow.
If it doesn’t work for you, please create a ticket on our support center https://botble.ticksy.com in category Shofy, our dev team will support you.
I would like to purchase the script. I have some doubts to clarify. Kindly help. 1) Do you have one click update feature 2) I can’t test the demo with admin credentials. Please check your item description page 3) hosting requirment (Installation) like hardware, php version a nd other similar information
Hi,
1. Yes, we have a System updater in the admin panel, you just need to click 1 button to update to a new version.
2. Please check it on https://gerow.botble.com/admin (account: admin and password: 12345678).
3. It can work on any kinds of hosting, just requires PHP >= 8.2.
câu hỏi trước khi mua . xin chào , tôi đến từ Việt Nam , có mã giảm giá nào không nhỉ ? phần mềm có tiếng việt không ? tôi có thể sử dụng được bao nhiêu chủ đề ?
Hi,
1. Sorry, we don’t have any discounts at this time.
2. Yes, it has basic translations for Vietnamese, it will be downloaded when you add Vietnamese in Settings → Languages.
3. As the rule, 1 license just can be used for 1 domain, if you need to use our script on more than 1 domain, you need to buy more licenses.
https://codecanyon.net/licenses/standardhi, how to handle popup box, its content means adding other fields or boxes and how to connect it to zoho crm and facebook pixel code. one more thing can i customize faq section as per the pages need?
Hi,
We don’t have popup in our script.
You can use a third party service, such as https://www.jotform.com/help/34-embedding-a-form-to-a-web-page/
I don’t have experience on Zoho CRM, so I don’t know how to connect it.
For Facebook Pixel, you can add it in Appearance → Custom JS.
We will provide full source code, no encryption, so you can customize any parts you want.
Hi. I have been asking a question for a long time, I want to know if you have already made it possible to attach a file to the contact form and/or order form?
Hi,
Sorry, we don’t have this option for now. Your customer will need to send file in an external link.
I suggest that the UI Block Team can select teams one by one. For me, this is very useful when a particular team is working on a project in their field. 
Hi,
I see that you can select teams one by one already https://prnt.sc/UZa2__11APBO
How do you want to change?
If you want to change other info of team member, just change it in Admin → Teams.
oh my god, I wasn’t careful enough, thank you
hello. It is possible that they can be added in the following versions. 1- vertical and horizontal timeline 2- service plans.
https://prnt.sc/Vmc0vnoQ_Bfq https://prnt.sc/V5Rrrh21Qmmo https://prnt.sc/6zE3fCg8UYjFHi,
Sorry, we don’t have this design for those sections yet. Please suggest the designer of Gerow version to add those sections first https://themeforest.net/item/gerow-business-consulting-html-template/46013310
Then we will implement it in Laravel version.
