780 comments found.
I need a ticket for help to install cause i faced issues, thanks
Sure sir, we will help you fix the installation issues.
Please contact us on Microsoft Teams so we can assist you more efficiently.
Here is my Teams ID: Teams
Thank you.
Hello Sir,
Thank you for reaching out.
For installation assistance, please contact us directly on Microsoft Teams using the link below. I will personally review your issue and help you resolve it as quickly as possible.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thanks
Pre Sale Questions – 1. Does this system has Librarian, Receptionist, Accountant Role management? 2. Does this system support Multi children track? (Parent can track his/her Multiple child reports or activities in a single App) 3. Does it Support Commute Tracking (Transportation) 4. Hostel Management Feature?
Hello Sir/Ma’am,
1.Yes, the system includes a custom role management feature, allowing you to create custom roles and assign specific permissions to users.
2.Yes, the system supports multi-child tracking, enabling parents to monitor reports and activities of multiple children within a single app.
3.Yes, with the transportation module, you can track students commute and also manage their transportation attendance.
4.No, the system currently does not include a Hostel Management Feature.
Thank you for your time and patience.
Hello Sir,
Thank you for your pre-sale questions. Please find the detailed answers below:
1. Librarian, Receptionist, Accountant Roles Currently, these specific roles are not available as separate role types in the system. However, this feature is in high demand and is already included in our development roadmap. We are planning to add these role-based permissions in future updates.
2. Multi-Child Support (Parent App) Yes Our system fully supports multi-child tracking. If a parent has multiple children (5–6 or more), all students will be linked to the same parent account. After logging into the Parent App, the parent can view all children on the dashboard and switch between them to check reports, attendance, exams, fees, notifications, and other activities individually.
3. Transportation / Commute Tracking Yes We have recently added the Transportation Module. It includes trip management, transportation notifications, stop-wise updates, and student attendance during trips. The transportation feature is actively supported and continuously improved.
4. Hostel Management Currently Hostel Management is not available at the moment. However, this feature is also planned for a future update based on customer demand.
Customization Option If you require any feature that is not available right now and want it urgently, we also provide paid customization services. You can contact us directly via Microsoft Teams for detailed discussion, feasibility, timelines, and cost estimation.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
If you have any further questions or need clarification before purchasing, please feel free to ask. We’ll be happy to guide you and help you make the right decision.
Thank you for your interest in eSchool SaaS.
Clarification on Bug Fixes in v1.8.1 Update
Dear WRTeam,
I hope you’re doing well.
I wanted to confirm whether the following major issues identified in the v1.8 update have been resolved in the recently released v1.8.1 patch:
1. In the Super Admin Panel, previously in v1.6 we had full control to: – Edit schools – Activate/deactivate them – Modify school admins – Assign custom packages
However, in v1.8, only the delete option was available, and the rest of the functionalities were either missing or throwing errors. Has this been fixed in v1.8.1?2. The Home Page Demo button was not functioning in v1.8 — has this issue been addressed?
3. New school registration email confirmation was either delayed or not working properly — any improvements in this regard?
4. Any other minor but critical bugs that were reported by the community — have they been patched in this release?
Your confirmation will help us confidently roll out the update for our newly onboarded schools. I just want to clerify before going to upload the latest update
Hello sir,
Thank you for reaching out and for taking the time to verify the changes before rolling out the update. We truly appreciate your careful approach.
Please find the clarifications below regarding v1.8.1:
Super Admin Panel Yes, this has been fully resolved in v1.8.1. The Super Admin now has complete control again, including:
Creating and editing schools
Activating / deactivating schools
Modifying school admin details
Assigning custom packages
Resetting passwords
Re-sending emails
Enabling / disabling Two-Factor Authentication
All the issues that were present in v1.8 have been fixed and thoroughly tested.
Home Page Demo Button Yes, the Home Page Demo button issue has been fixed and is now working correctly in v1.8.1.
New School Registration Email Confirmation This issue has also been resolved. Email delivery is now stable, with no delays, and confirmation emails are being sent properly to all users.
Other Reported Community Issues Yes, we reviewed all critical and minor bugs reported by the community, compiled them into a fix list, and addressed them before releasing v1.8.1.
You can confidently proceed with uploading and deploying the v1.8.1 update for your newly onboarded schools. If you notice anything else or need further clarification, please feel free to reach out we’re always happy to help.
Thank you for your continued trust and support.
Thank you for you time and support
Does support exist for this script???? It seems dead.
Hello sir,
Yes sir, absolutely support is active and ongoing for this script. The product is not dead.
We provide 6 months of free support with every purchase. During this period, you can raise issues, ask questions, and get assistance directly from our team.
To ensure faster and clearer communication, please contact us using the Microsoft Teams link shared below. Once connected, I will personally create a dedicated support group for you. You can share any issues there, and our team will help you resolve them properly.
We are actively maintaining and improving the product, and regular updates are being released. Thank you for your patience and for giving us the opportunity to assist you.
We’re here to help and committed to supporting you throughout your journey with eSchool SaaS.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thanks
I can confirm that your support system is dead. I have tried to contact you through WhatsApp and Teams. No response. Not only that, but your team altered my server, and now I can not log in to my existing application. What a waste of money, efforts, and time.
Hello sir,
We sincerely apologize for the inconvenience and frustration you’ve experienced. We completely understand how upsetting this situation feels, and we truly regret that your experience has not met your expectations.
Regarding the lack of response: your message was sent outside our official support hours. Our support is available Monday to Friday, 9:00 AM to 6:00 PM (IST). On weekends and holidays, responses may be delayed. We are sorry this was not communicated clearly at that time.
Regarding the server concern: please be assured that our team never makes any server-level changes without the customer’s request or consent. We do not access or modify client servers independently. The login issue you’re facing may be related to configuration, cache, or environment changes, and we are fully willing to investigate and resolve this with you.
We are committed to helping you and fixing this issue as quickly as possible. Kindly contact us again during support hours via Microsoft Teams, and we will immediately prioritize your case and assist you step by step until the issue is resolved.
Here is my Microsoft Teams contact link for faster coordination: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
We value every customer and take feedback seriously. Thank you for your patience, and we hope to restore your confidence in our support very soon.
Thanks
I contacted support on Monday, 22 December, and since then, no action has been taken to address the issue I raised, which should be straightforward for you to resolve.
Your script looks good, but the lack of support would force me to abandon it and look for a better overall solution. A waste of money and time.
Hello sir,
First of all, I sincerely apologize for the delay and for the frustration this situation has caused you. I completely understand why you feel disappointed, and I genuinely regret that our response time did not meet your expectations. You are correct your message was shared on Monday, and the delay in resolving it is on our side. During this period, our team was heavily occupied with a critical version update release, which unfortunately caused slower handling of some support. This is not an excuse, but an honest explanation, and I truly apologize for the inconvenience it caused you.
Please be assured that: We do not make any server-level changes without the client’s request or approval. We take issues like login access very seriously. Your case will now be treated as high priority.
The update has now been successfully released, and our team is fully available. We are ready to review your issue in detail and resolve it step by step until everything is stable again. We do not want you to abandon the product, and we truly value the time and trust you have invested in it.
Thank you for your patience, and once again, my sincere apologies for the inconvenience.
Excellent response. Thank you for understanding the situation. I truly appreciate your honesty. I wish all the luck.
Thank you so much for your understanding and kind words, sir. Our team is actively working on your case today and will help resolve all your issues step by step. We truly appreciate your patience and trust, and we’re committed to making sure everything works smoothly for you.
Could you please let me know when the next estimated update will be available?
Hello sir,
At the moment, the development work for the upcoming update has been completed, and the initial round of testing is also done. We are currently fixing a few minor issues that were identified during the final testing phase to ensure better stability and performance.
We are planning to release the next update very soon, once these final checks are completed. Our goal is to deliver a smooth and reliable update rather than rushing the release.
Thanks
.
hi WRTeam-Purnima , i didn’t create mark sheet. plz. explain it detail how input student mark in mark sheet . what are procedure to upload all student mark sheet.. i have no microsoft account so plz don’t invite me to connect your team.plz replay me what step i follow for input mark sheet i didnt find any document your school admin and inside the app.
Hello sir,
Thank you for your message. I understand your concern, and I sincerely want to help you in the best possible way.
For the marksheet and marks entry process, this involves multiple steps inside the admin panel, and explaining it clearly through text alone can easily create confusion. To avoid any misunderstanding and to ensure you follow the correct process without errors, we provide step-by-step guidance.
Creating a Microsoft Teams account is very simple and takes only 1–2 minutes. After that, please contact me using the Microsoft Teams link shared below. I will personally create a dedicated support group for you, where I will explain the complete marksheet workflow in detail and guide you properly until everything is clear.
This way, you will get accurate guidance, and we can resolve your doubts faster and more effectively.
Thank you for your understanding and cooperation. I’m looking forward to assisting you on Microsoft Teams and helping you use the system smoothly.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thanks
===========teacher=========================================
Email: metshefali664@gmail.com
Password: 01306446357
School Code: SCH202514==================parent==============================
Email: facki0383@gmail.com
Password: 01761007780
School Code: SCH202514==================================student=================================== Email: 202501504 Password: 10122017 School Code: SCH202514
PLZ SOLVE THIS
Hello sir,
Thank you for sharing the login details and for taking the time to explain your concern. I truly appreciate your patience and your interest in using the system correctly.
After reviewing your message, I would like to clarify that this is not an application error or bug. The system is working as designed, but the issue is related to understanding how certain features (such as marksheet creation and marks entry) function within the admin panel workflow.
Because this process involves multiple roles (admin, teacher, parent, student) and several step-by-step configurations, explaining everything accurately through the comment section may lead to confusion or missed steps. We want to ensure you receive correct and complete guidance, not partial or misleading information.
For this reason, we provide live, guided support where we can:
Explain the full marksheet workflow step by step
Show where and how marks are entered
Clarify feature behavior across admin/teacher/student panels
Resolve all doubts in one session
Creating a Microsoft Teams account is very simple and takes only 1–2 minutes. Once done, please contact me using the Teams link I shared earlier. I will personally create a dedicated support group for you and guide you until everything is clear and working as expected.
This approach helps us support you better and avoids unnecessary confusion.
Thank you very much for your understanding and cooperation. We are always here to help you get the best experience from our product.
plz resend team link. today i don’t connect you for netproblem. when you will avaliable on online plz mension the time. thanks
Hello sir,
Thank you for your message.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
I will be available online today from 6:00 PM onwards (IST). You can message me anytime after that, and I will respond as soon as possible. I will personally assist you and help resolve your issue step by step.
Thanks
If we pay this, multibale schools can they make registor
Hello sir,
Thank you for your interest in our eSchool SaaS – School Management System and for your valuable question.
Yes sir, absolutely. With this product, you can register and manage multiple schools from a single Super Admin panel. For each school, you can create a separate subdomain, and each school can securely log in using its own subdomain. This ensures proper data separation, security, and smooth multi-school management.
We have designed this system especially for clients who plan to scale and manage multiple schools under one platform. If you have any further questions or need clarification before purchasing, please feel free to ask we’ll be more than happy to assist you.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
We truly look forward to welcoming you as part of the eSchool SaaS family and supporting you throughout your journey.
Thanks
After using this product for a while and appreciating its excellent features, I would like to share a few suggestions to enhance its performance and usabilit.
In addition to the features already noted and currently under development (SMS and WhatsApp notifications, QR code and biometric attendance, and live transport tracking), the following enhancements are recommended to further strengthen the system’s functionality and user experience:
A. Super Admin Enhancements
1. Frontend Control Management Enable Super Admin and School Admin to activate or deactivate system frontend (landing page) visibility and features as required.
2. Login as School Feature Introduce a “Login as School” option to allow the Super Admin to access school accounts for support, troubleshooting, and monitoring purposes.
3. Enhanced School Overview Dashboard Improve the Super Admin dashboard to display key school metrics, including:
School name
Total number of students
Total number of staff
B. School Admin Enhancements
1. Flexible Fee Management Add the ability to apply individual student discounts within the fee management module.
2. Automatic Timetable Generation Implement an auto-generated school timetable feature to reduce manual workload and scheduling errors.
3. Exam Hall Reshuffling Enable exam hall reshuffling to mix students from different classes across multiple halls, improving exam integrity.
4. Comprehensive Exam Management As the system supports multiple exam entries (monthly assessments, mid-term exams, and final exams), it should allow configurable combination rules to aggregate these entries and automatically calculate the student’s final academic year score.
5. Alumni Management Module Introduce an Alumni section to store and manage records of graduated students for reference and engagement.
6. Dropped-Out Students Tracking Add a dedicated section to track students who leave the school before completion, including reasons and historical records.
Hello Sir,
Thank you very much for taking the time to review the product in depth and for sharing such detailed and thoughtful suggestions. We truly appreciate your positive feedback on the existing features, and your inputs clearly reflect strong domain understanding and practical usage.
We have carefully reviewed all the points you mentioned under Super Admin and School Admin enhancements. These are valuable and well-structured suggestions that can significantly improve system usability, performance, and long-term scalability.
The new enhancement ideas you’ve shared will be:
Reviewed internally by our product and technical teams
Evaluated for feasibility, dependencies, and priority
Added to our future roadmap where applicable
Some of these items may be included in future core updates, while others can also be delivered as custom enhancements, depending on urgency and scope. We will be happy to discuss timelines and possibilities for any specific feature you would like to prioritize.
Your suggestions are extremely valuable to us, and feedback like this helps us continuously improve the eSchool SaaS platform. Thank you again for your support and for contributing to the growth of the product.
Please feel free to share any further ideas or questions we’re always happy to hear from you.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thanks
is there option to create a subdomain for each schools?
Hello sir,
Thank you for your question and for your interest in our eSchool SaaS – School Management System.
Yes sir, absolutely Our eSchool SaaS system fully supports creating a separate subdomain for each school.
You can configure the system so that every school runs on its own subdomain, for example:
school1.yourdomain.com
school2.yourdomain.com
This helps keep each school’s data isolated, secure, and professionally branded. It also makes management much easier when you are running multiple schools under one platform.
Please feel free to ask if you have any other questions before purchasing we’ll be glad to help
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thank you for considering our product, sir. We look forward to welcoming you as part of our eSchool SaaS family.
Excellent SaaS for Regional Markets – Great Potential in Pakistan
A solid, feature-rich product with modern Flutter apps and true multi-tenancy – perfect for reselling/white-label.I’ve purchased to launch in Pakistan. The core features are strong, but adding local payment gateways like JazzCash/EasyPaisa (or manual bank transfer verification) would make it even more attractive for regional buyers.
Hello Sir,
We have already received multiple requests for manual bank transfer verification as well as for adding Pakistani payment gateways (such as JazzCash/Easypaisa). Both of these features are already on our roadmap, and we will surely implement them in our upcoming future updates.
Thank You For Your valuable Feedback !!
pre purchase query- after purchasing eSchool SaaS , we can create multiple schools in it, or we need to purchase seprate licence for each school?
Hello Sir,
No sir, you can run multiple schools on the same system after purchasing eSchool SaaS. There is no need to purchase a separate license for each school.
Thank You !!!!
I recently tested your demo and noticed that the payment section currently supports only 4 international gateways. As a potential client from Pakistan, I’m specifically looking for either a local Pakistani payment gateway (like JazzCash or Easypaisa) or at least a manual payment verification option through local bank transfers — a feature that would also benefit users from Sri Lanka and Bangladesh.
Your features are impressive, but quite similar to the Smart School Learning Management System which is currently priced at $59 and has a larger buyer base. If you could introduce more localized payment gateway options or an admin-side manual verification system, it would make your product stand out and attract more regional buyers.
Please let me know if such features are available or planned in future updates.
Yes sir, thank you for your valuable feedback.
We have already received multiple requests for manual bank transfer verification as well as for adding Pakistani payment gateways (such as JazzCash/Easypaisa). Both of these features are already on our roadmap, and we will surely implement them in our upcoming future updates.
We agree that localized payment options will greatly benefit users from regions like Pakistan, Sri Lanka, and Bangladesh, and we appreciate you highlighting this use case.
Thank you again for your thoughtful suggestions — they help us improve the product and make it more competitive for regional markets.
I have checked the reviews of your buyers from pakistan in the reviews section they are also waiting for pakistani payment gatways and for local payment verifications method .please let me know when you will add the manual verification method or pakistani payment gatways
Hello sir,
thank you for your continued interest and for taking the time to review feedback from other buyers as well.
You are absolutely right there is a strong demand for Pakistani payment gateways and manual payment verification, especially from users in Pakistan and nearby regions. We fully understand this requirement and would like to assure you that these features are already planned in our product roadmap.
At present, our team is focusing on stabilizing and optimizing the existing modules. Once this phase is completed, manual bank transfer verification and Pakistani payment gateways (such as JazzCash/Easypaisa) will be taken up on priority in feature updates.
Additionally, we also provide customization services. If you would like these payment gateways to be added on priority for your project, we can definitely implement them as part of a custom setup based on your requirements.
For this, please feel free to contact us directly via Microsoft Teams using the link below. I will personally explain the process, scope, and timelines in detail:
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thank you for considering our product we look forward to welcoming you to the eSchool SaaS family.
Attempting a fresh install with the latest version and can’t get the WebSocket working on this Plesk VPS server. I’ve unchecked Proxy mode in nginix settings and added some nginix directives but am still unable to access that browser. Any tips appreciated.
Hello sir,
Thank you for reaching out.
For WebSocket issues on a Plesk VPS server, the configuration can vary based on server setup and Nginx settings. To help you resolve this quickly and accurately, please contact us directly using the Microsoft Teams link provided below.
I will review your server configuration, Nginx directives, and WebSocket setup, and assist you step by step to get it working properly.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thank you.
I haven’t been able to reach any one on Teams thru this link.
Hello Sir,
Apologies for the inconvenience, and thank you for letting us know.
Please try connecting with us using this Microsoft Teams link:
We’ll be available there to assist you right away.
Thank you for your patience, and sorry again for the trouble.
I’ve been using Plesk since day 1 of purchasing this script and didn’t face the installation issues I’m facing now. I don’t know the reasons for the changes but what ever they were they made the installation for this on Plesk disastrous. A day and hours of my life gone trying to perform what should’ve been a straightforward installation. ‘Your configuration files are not serializable.’. First time ever seeing this, EVER!
I’ll check the Plesk forums for issues related to Plesk.but won’t be renewing support!
Documentation Confusion: There’s a websocket configuration file created under VPS server Setup in the documentation and it appears another websocket file is to be created in the How to Get Socket URL section of this documentation. Is this by design?
Hello Sir ,
Both WebSocket configuration sections contain the same setup and data. This is not an additional requirement—you can follow either one of them. They are provided in different sections of the documentation for reference, but only one configuration is needed.
Thank You !!!
You have instructions for creating three (3) websocket configuration files, each named accordingly: 1. VPS Server Setup websocket is ‘websocket’. 2. How to Get Socket URL websocket is ‘laravel-websocket’. 3. The Laravel Queue instructions list a 3rd websocket ‘laravel-worker’. If I only need to create one (1) websocket under the VPS server setup naming them different leads me to think that I need a new one for each section.
Hello Sir,
You don’t need to create three different WebSocket services. The configurations mentioned in the documentation work the same way; only the names differ.
To clarify:
1. The WebSocket configuration (whether named websocket or laravel-websocket) is used for real-time features and generating the socket URL.
2. The laravel-worker configuration is not a WebSocket. It is a Supervisor worker used to keep the Laravel queue running in the background, which is required for processes like school creation.
The different names in the documentation are only for reference; the functionality remains the same.
As it creates confusion we will imporve the documentation.
Hope this clears up the confusion. Thank you!
I wanted installation support and applications submission support to playstore
Hello sir,
Yes, we do provide installation and Play Store submission support. Please contact us using the Microsoft Teams link shared below. I will personally guide you step by step on how to set up the mobile app and submit it to the Play Store.
If you prefer that our team handles the complete setup and submission on your behalf, I will explain the available setup packages and support options in detail during the call.
Once the product is purchased, you will receive full access along with our complete technical support, and we will be happy to assist you throughout the setup and launch process to ensure everything runs smoothly.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thanks
Pre-Purchase Inquiry from Co-Founder of Aidco.pk
Dear WRTeam,
I hope you’re doing well.
I’m the Co-Founder of Aidco.pk, and I recently reviewed your product panels and user feedback. I’m seriously considering purchasing your eSchool SaaS script, but I have a few important queries before proceeding:
1. Pakistani Clients: Has this product been purchased or used by any clients in Pakistan? If so, are there any localization options available?
2. Payment Gateways: Is there support for Pakistani payment gateways (e.g., JazzCash, Easypaisa, or integration with local banks) for collecting monthly school fees?
3. SMS Notifications: Does the system support SMS alerts for parents? Many do not use smartphones, so it’s crucial to notify them via SMS about monthly fees and other updates.
4. Teacher Performance Tracking: Is there any existing or upcoming feature to maintain monthly teacher performance reports for evaluation purposes?
5. Student Concessions & Scholarships: Can you include or plan to add a feature for fee concessions or scholarships, especially for special students or those with disabilities?
Hello Sir,
Thank you for your detailed inquiry and for considering eSchool SaaS. Please find our responses below:
1. Pakistani Clients & Localization
Yes sir, currently we have 4–5 clients from Pakistan who have already purchased and are actively using our eSchool SaaS product.
2. Payment Gateways
At present, Pakistani payment gateways (JazzCash, Easypaisa, local banks) are not directly integrated. Currently supported gateways include Razorpay, Stripe, Flutterwave, and Paystack, along with offline payment options.
However, please note that Pakistani payment gateway integration is already in our roadmap, and we are receiving similar requests from multiple clients. We are planning to add this feature in a future update.
If you need this integration urgently, we also provide customization services.
3. SMS Notifications
Currently, SMS notification service is not available by default in the product. We completely understand that SMS alerts are extremely important, especially in regions where parents may not use smartphones regularly.
This feature is also planned in our future roadmap, and we will work on adding SMS notification support in upcoming versions. Custom SMS integration can also be done on request.
4. Teacher Performance Tracking
Yes sir, our system already includes teacher-related reports, such as:
Attendance
Timetable
Salary structure
Leave management
Transportation details
These reports help schools monitor teacher activity and performance. More advanced performance analytics can be added based on client requirements.
5. Student Concessions & Scholarships
At the moment, a dedicated concession/scholarship module is not available by default. However, this feature is already part of our product roadmap, and we are planning to add it in a future update, especially to support special students and scholarship use cases.
Customization & Support
If there are any features that are not currently available and you need them immediately, we do offer paid customization services. You can contact us directly using the Microsoft Teams link shared below, and we will be happy to discuss your requirements in detail.
We truly appreciate your interest in eSchool SaaS. If you proceed with the purchase, our team will fully support you with setup, guidance, and future updates.
Please feel free to reach out if you have any further questions.
Here is my Microsoft Teams contact link: https://teams.live.com/l/invite/FEAozVbIMycxWy0dAY
Thanks
Dear CodeCanyon Support Team,
I hope you are doing well.
I am writing to request assistance regarding an issue with my purchase code. The code is working properly on my local environment, but when I use it on my domain for testing, I receive the following error:
“This purchase code is purchased by some other Domain URL, please contact Admin for help.”
I confirm that I am the legitimate purchaser, and this is the only domain where I intend to use the script. I kindly request your support in resolving this issue and unlocking the domain so I can proceed with deployment.
Please let me know if you require any additional information such as the purchase code, license details, or domain URL.
Thank you for your assistance.
Warm regards, mychhotaschool
Hello Sir,
Sure, we will help you reset the purchase. Could you please connect with us on Microsoft Teams?
Here is my Teams link: Purnima
she is not replying on team could you please check
Sir, we already contacted you on Teams and your purchase code has been successfully reset from our side.
Thank you for your cooperation.
Issues Faced in Version 1.8 Compared to 1.6 – Request for Fixes
Dear WRTeam,
I hope you’re doing well.
I recently fresh deploy eshool saas script to version 1.8 of your eSchool SaaS script, and I’ve observed that several features which were working smoothly in version 1.6 are now either missing or not functioning properly.
In version 1.6: - Schools could easily register via the Submit button on the homepage. - From the Super Admin Panel, I could: – Assign packages manually, – Edit admin details, – Send “Forget Password” emails, – Verify and manage schools manually. - Emails were being sent and delivered instantly without delay.
Now in version 1.8: - The Demo School access button is unresponsive. - Under Manage Schools in the Super Admin Panel, I only see the Delete option. – There’s no option to assign packages, – No way to view/edit admin details, – No toggle to activate/inactivate schools, – No option to send reset emails or manual verification.
These missing or broken features are affecting usability and onboarding new schools. Kindly review these issues and let me know if an update or patch is expected soon.
Hello Sir,
Thank you for sharing your detailed feedback and for clearly explaining the differences you noticed between version 1.6 and 1.8. We truly appreciate your time and understand how important these features are for managing schools smoothly.
We have noted all the points you mentioned, and our team is currently reviewing them carefully. To help us assist you faster and avoid any communication gaps, we kindly request you to share these issues in the support group that was created for you. Our technical team actively monitors that channel and will be able to analyze your setup and guide you properly.
Please rest assured that we are here to support you and help resolve these issues as quickly as possible. Once the details are shared in the support group, our team will take it forward on priority.
Thank you for your patience and continued trust in our product.
⚡Kindly be ready to Fix the following issues on purchase 1.8 version ❌
1. Video player in student app not working 2. No animations on the homepage 3. Installation errors in the aa panel, nginx will not work 4. Settings queue worker in aa panel don’t work, need to set manually in ubuntu 5. Submit button not working in teachers app (fixed myself) 6. Exam not editing in teachers app (major issue, using online exam model in app instead of offline exam) 7. Security headers missing in application, need to add manually in the nginx/ apache server 8. Phpmyadmin errors in the aapanel (normal everytime) 9. Unusual open ports in aa panel , need to fix firewall 10. Missing fonts and other elements in the homepage> check in browser console 11. Root user login to disable manually 12. Documentation say www-root is the user of Laravel, but actual user is www (), create so much issues 13. No cache is enabled in Laravel – Reddis don’t work at all, and memcached you have to set manually 14. Ws socket provided by company – insecure> need to setup manually wss secure socket – it is where communication occur between app and Laravel 15. Support is good ok-ok sometimes 16. Laravel wizard installer issues – on starting only> do not close and allow enable admin 17. Contact form on homepage and school sub pages are nude really, bots will scroll the page and use your SMTP email to send you emails even unless recaptcha enabled 18. SSL errors on aapanel, aapanel itself run on main ip, need to set domain manually for aa panel 19. Cloudare integration in complicated with aa panel and hosting company combination 20. Additonal Php extensions required for working, not even mentioned in documention 21. Being an expert developer, it took me 20 days to fix these issues.
Missing Modules- Live GPS tracking in buses (in beta development company says) , i have provided the company with live gps files, then hostel, mess, biometrics, gmeet modules)
✅✅ Not only this, all school ERP has same issues, but atleast eschool has lot of modern and smart features and they provide regular updates. They have seperate apps well developed if you fix bugs yourself. Also they have good support dedicated.
Hello Sir,
Thank you for sharing such a detailed review and for taking the time to test version 1.8. We truly appreciate your effort and feedback.
Please find our clarification on a few key points below:
Student App Video Player This issue was caused by a lower version of a Video package. After upgrading to the latest version, the issue is resolved.
Homepage Animations Currently, animations are available only in the Student and Parent apps. The Staff app does not have these animations yet. This is a valid point, and we will add the same animations to the Staff app in an upcoming update.
Submit Button Issue in Teacher App This was due to Flutter version changes and syntax updates. The code has now been updated, and this issue will not occur with the latest codebase.
Exam Edit in Teacher App At present, teachers do not have permission to edit exams. Exam creation and editing are restricted to the School Admin role. Teachers can only add marks. This is the intended behavior and not a bug.
For the remaining points you mentioned (server setup, security, caching, sockets, documentation, modules, etc.), we have shared your feedback internally with our team. Since these involve environment-specific configurations and detailed checks, we kindly request you to share them step by step in the support group created for you. Our team will assist you there as efficiently as possible.
We truly value your constructive feedback. Your inputs help us improve the product continuously, and we appreciate your patience and support.
Thank you once again.
Thankyou for your time and support
I truly appreciate your support and I will buy paid priority support in future because I like it.
Regarding animations, I was talking about homepage web animation not app one.
Teacher exam edit issue is in the app regarding updating marks issue, not managing exams.
It is okk everything is okk from my side now. Bt it may be issue for new installations. I have fixed most of the issues and some issues fixed by your team. We can discuss in private not public as it may impact your sales.
Thankyou.
Hello sir,
Thank you very much for your time and kind feedback. We truly appreciate your support and your thoughtful understanding.
Thank you for clarifying the animation point we understand that you were referring to the homepage web animation, not the app animation.
Regarding the teacher exam edit issue, we understand that it is related to updating marks in the app, not exam management. Thanks for pointing that out.
We’re glad to hear that things are working well on your side now and that most issues have been resolved, both by you and by our team. Your suggestion to discuss any remaining points privately is absolutely fine, and we agree that private discussion is the best approach.
Thank you again for your support and trust. We look forward to working with you and supporting you further in the future.
Subject: Issue After Update to Version 1.8
Dear WRTeam,
My website on GBTaleem was working very smoothly on version 1.6. However, after updating to version 1.8, it is not working properly.
Please check and advise.
Hello Sir, Thank you for bringing this to our attention.
We understand that your website was working smoothly on version 1.6, and we’re sorry to hear that you’re facing issues after updating to version 1.8. Please don’t worry we’re here to help.
Kindly share the complete details of the issue (screenshots, error messages, or steps to reproduce) in the support group that was created for you. Once shared, our technical team will review the problem and assist you in fixing it as quickly as possible.
Your feedback is important to us, and we appreciate your patience while we work with you to resolve this.
major issues after fresh deployment with version 1.8 Dear WRTeam,
I hope you’re doing well.
I have freshly deployed your eSchool SaaS script on GBTaleem.com, and I appreciate the improvements made in the new version. However, I’m facing a few major issues that need your attention:
1. Manual Package Assignment Missing – After a school registers, I am unable to assign a package manually from the admin panel. This option was available in version 1.6 but seems to be missing now.
2. Submit Button Not Working – The “Submit” button on the homepage is unresponsive.
3. Demo School Access Button Not Working – The demo school access button on the homepage does not work or is not accessible.
4. Email Issues – Email notifications are not being delivered, despite proper email configuration (SMTP settings tested and verified).
Kindly review these issues and let me know if any fixes or patches are available. I look forward to your guidance.
Best regards, Shabir Shani GBTaleem.com
Hello Sir,
Thank you for sharing the details and for deploying the latest version of our eSchool SaaS on GBTaleem.com. We truly appreciate your feedback and the time you took to report these issues.
We have carefully reviewed the points you mentioned:
Manual Package Assignment
Homepage Submit Button issue
Demo School Access Button not working
Email sending issue despite SMTP configuration
Thank you for highlighting these. I have shared all the reported issues with our development team. These items are already under review, and fixes will be included in our upcoming update.
If you notice any additional issues or need immediate assistance, kindly share them in the support group that was created for you. Our team will assist you there and try to resolve the issues as quickly as possible.
We really value your support and trust in our product, and we appreciate your patience while we work on improvements. Please rest assured that our team is actively working to ensure a smooth and stable experience.
Thank you once again for your cooperation.
