396 comments found.
Hi,
I am contacting you regarding your script. Could you please confirm whether it supports the SCORM format (SCORM 1.2 or SCORM 2004) for integrating e-learning content? If so, could you also specify which SCORM features are supported (progress tracking, score reporting, completion status, etc.)? Thank you in advance for your reply.
Best regards,
Hello,
Thank you for your interest in our platform.
Regarding SCORM support, the current version of our script does not support the SCORM format (neither SCORM 1.2 nor SCORM 2004). Instead, e-learning content is delivered through our built-in course management system, which supports the following content types:
1. Uploaded video files
2. Audio content
3. Articles / text-based lessons
4. YouTube and Vimeo video links
5. Live sessions
Learner progress and completion are tracked within the system based on content engagement. For example, video and audio lessons track watch/listen duration, and progress is marked complete once the content reaches 100% completion.
Please feel free to reach out if you need any further information.
Best regards, Support Team
I wanted to check if there are any plans to develop an Affiliate plugin for Lernen LMS. An integrated affiliate system (with referral links, commission tracking, and payout management) would add significant value to the platform, especially for course creators looking to scale through partner marketing.
Is this currently on your roadmap, or something being considered for a future release?
Thank you.
Hello,
Thank you very much for your valuable suggestion and for taking the time to share your thoughts with us. We truly appreciate your interest in enhancing Lernen LMS.
At the moment, Lernen LMS does not include an affiliate or referral system. Currently, the platform operates on a commission model where the admin receives a percentage fee from tutor earnings, and tutors can withdraw their earnings through available payout methods such as PayPal, Payoneer, and Bank transfer. However, features such as referral links, affiliate commission tracking, and affiliate payout management are not yet available.
That said, we genuinely value your suggestion and will certainly review it.
To help you explore Lernen further, we are also sharing the documentation link with you. Please feel free to review it for detailed information about the platform’s features and functionality. https://envato.wp-guppy.com/docs/lernen/?client_id=629659037.1732797319&session_id=1772517456Thank you once again for your thoughtful recommendation.
Best regards, Support Team
The Quiz module – it’s unclear how and where: 1. Quiz tests are published. 2. The user isn’t assigned tests. They enroll in a Course, which should have, for example, a Starting Test, section-by-section tests, and a Final Test. Currently, it’s unclear how this all works, and there are no tests in “My Quizzes,” even though the user is enrolled in courses with tests.
Hello,
Thank you very much for your detailed message and for clearly explaining your concerns regarding the Quiz module. We truly appreciate your feedback.
To help clarify how the Quiz system works including quiz publishing, course-based quizzes (starting test, section-wise tests, final test), and how they appear in “My Quizzes” we are sharing the Quiz Add-on documentation with you. All of these points are explained step by step in the documentation. We kindly request you to explore it thoroughly, as it will clarify the overall workflow and functionality. https://envato.amentotech.com/docs/quizdeck/?client_id=629659037.1732797319&session_id=1772166997 For further assistance, kindly create a support ticket at: https://amentotech.ticksy.com/ or email us at: help@amentotech.com. Our support team will be more than happy to assist you.Thank you once again for your cooperation and continued trust in our product.
Best regards, Support Team
Hi developer team,
I can not find language translation files for that section below “Resume Highlights”
public_html/lang/en/
Where can I find to edit please?
Thanks.
Hi,
Thank you for reaching out.
Please create a support ticket at https://amentotech.ticksy.com/ or email us via help@amentotech.com. Our support team will be glad to assist you with locating and editing the translation files.
If you have any questions feel free to ask.
Best regards, Support Team
Hello Developer,
I am using for youtube for course editing but I would like to hide suggested videos when the video is paused.
How can I set this please?
Could you add this feature for next upcoming update please?
Also I need to youtube video preview for tutors profile pages.
Thank you.
Hello,
Thank you for reaching out.
Please create a support ticket at https://amentotech.ticksy.com/ or email us at help@amentotech.com, our support team will be glad to assist you.
If you have any questions feel free to ask.
Best regards, Support Team
Thanks for your great support. Appriciate it.
You’re welcome
can students pay in installments allowing them for flexible payments?
Hello,
Thank you for your question and for sharing your suggestion.
At the moment, installment-based payments are not available, and students can only make a one-time payment. However, we truly appreciate your feedback and interest in flexible payment options. We will definitely review this suggestion.
Please feel free to reach out if you have any other questions or ideas we’d be happy to assist.
Best regards, Support Team
None of the login works. It shows 404 error and at times even 500. Majority of the reviews are about code quality & bugs.
Thanks for flagging this. The server issue has now been resolved, and the login should be working as expected. Please try again and let us know if you still face any issues.
[Presale Question]
Based on my research, the “Live Lesson” feature—which allows students to book live meetings—is planned for release in the course editor. May I know the estimated timeline for when it will be ready?
This is a key feature for our business, so we’re still considering it before purchasing your product.
Hello,
Thank you for your question and for showing interest in our product. We completely understand your concern and, as you mentioned, the “Live Lesson” feature allows students to book live meetings. At the moment, our development team is working at full capacity on ongoing updates and improvements. We will keep an eye on this feature and plan to include it in our roadmap in the future.
Best regards, Support Team
Hi, it’s me again. May I know if the “Live Lession” feature is out yet?
No, this feature is not available yet.
Hi, is there plans soon to add a calendar filter based on Teacher availability in FIND TUTORS page. So user selects Date and Time from the filter, user will be able to view the available teachers. URL: https://lernen.amentotech.com/find-tutors
Hello,
Thank you very much for your suggestion and for taking the time to share your feedback with us.
Currently, the available filters on the Find Tutors page include Session Type (All/Private/Group), Subject Group, Subject, Max Price, Location/Country, Keyword Search, Sort By, and Language.
At the moment, a date and time availability filter is not available. However, we truly appreciate your valuable suggestion and will definitely review this feature for future improvements. Your feedback helps us enhance the platform experience.
Thank you for staying connected with us we really value your support.
Best regards, Support Team
Where can I change the arabic language flag icon please?
The image path is looking :
https://cdn.jsdelivr.net/gh/twitter/twemoji@14.0.2/assets/svg/1f1e6-1f1ea.svg
This is not Saudi Arabia Flag I need to change it.
Thank you.
Hi,
Thank you for reaching out.
Please create a support ticket at https://amentotech.ticksy.com/ or email us at help@amentotech.com. Our support team will be glad to assist you with changing the Arabic language flag icon.
Best regards, Support Team
Can I use the Quiz module to take IELTS tests?
Hello,
Thank you for your question.
Yes, you can certainly use the Quiz module to conduct IELTS-style tests. The module is flexible and can be adapted according to your requirements. To help you explore its features in more detail and understand how it can be configured effectively, we’re happy to share the relevant documentation link with you. https://codecanyon.net/item/quizdeck-quiz-creation-management-solution-for-lernen-lms/56584684?s_rank=6Please feel free to review it, and if you have any questions or need further assistance, we’ll be glad to help.
Best regards, Support Team
Can i convert the app into multi-tenent(Saas) app after buying for my bussiness propose, i have developers for that.
Hello,
Thank you for your interest and for your thoughtful question.
Our script does not come with built-in multi-tenant (SaaS) functionality at the moment. However, if you have skilled developers, it is possible to customize and convert the application into a multi-tenant system to suit your business needs. With the right development expertise, you can implement this safely and effectively.
We truly appreciate your interest and trust in our product. Please feel free to reach out if you need any guidance or support during the process.
Best regards, Support Team
I saw that I’m not the first to see that the verification email is going to test@test.com
You told the other user to open a ticket, WE DON’T BUY ANYTHING THINKING THAT WE WILL STILL HAVE TO TALK TO YOU
SO, I hope you answer me with the solution and that it is the only problem, otherwise I will ask for a refund and complain!
Hello,
Thank you for reaching out.
Our team has already replied to your support ticket. Please check your ticket for further details.
Best regards, Team Amentotech
Admin Can be a instructor?
Hello,
Thank you for your question.
At the moment, this functionality is not available. The Admin role cannot be assigned as an Instructor, as both roles are designed to work separately within the system.
If you have any other questions or need further clarification, please feel free to let us know. We will be happy to assist you.
Best regards, Support Team
Can one pay for installation? Can one pay for installation on AWS?
Hello,
Yes, paid installation is available.
Please contact us for custom services at help@amentotech.com, and our team will guide you accordingly.
Best regards, Team Amentotech
please reply to help@amentotech.com argent
Hello,
We didn’t receive the email. Could you please resend it?
Also, please make sure to include this username.
Thank you.
Before purchasing the application, I would like to confirm something. I would like to ask if you offer customization services to add the features we need — specifically full BigBlueButton (BBB) integration, including automatic recording playback for both the mobile app and the web script.
If customization is possible, please let me know:
Whether you can develop these features for both the mobile app and the script.
The estimated cost for adding full BBB integration and recording playback.
pleaee dm at maisoft2020@gmail.com
.
Does the system support the BigBlueButton (BBB) platform for live classes?
Does the system provide recorded sessions for students after the live class is completed?
If these features are not available, is it possible to develop and add them to the system?
Hello,
Thank you for your questions.
At the moment, the Lernen script does not include built-in support for BigBlueButton (BBB) or automatic recorded session playback after live classes. These features are not available by default in the current version.
If you have any other requirements or need guidance on available alternatives, we’ll be happy to assist you.
Best regards, Support Team
We want to purchase the full application along with all add-ons and the mobile app. Before that, we would like to test the mobile app. How can we do that?
Hello,
Thank you for your message.
Yes, of course we can provide you with the mobile app link so you can test it before making your purchase.
You can install it on your Android device and explore all the features comfortably.
https://play.google.com/store/apps/details?id=com.amentotech.lernenIf you need any further help during the testing process, please feel free to let us know we’re always here to assist you.
Best regards, Support Team
Hi!
The logo and favicon file size exceeded message keeps coming while uploading the logo or favicon. Please help with what is the dimension for the logo and for favicon?
Regards,
Vinay
Hi Vinay,
Thanks for reaching out!
The “logo and favicon file size exceeded” message usually appears when the uploaded files don’t meet the platform’s size or format requirements. To assist you further please create a support ticket at the link below so our technical team can review the issue in detail:
https://amentotech.ticksy.com/We’ll be happy to help you resolve this quickly.
Regards, Support Team
Hi developer,
İs it possible to add reach text editor on the blog pages edditing section for the next update please?
Thank you.
Hello,
Thank you so much for your suggestion!
The blog editing section already includes a rich text editor. If you are referring to adding more improvements or additional features to it, we truly appreciate your feedback. We’ll definitely review this and consider enhancements.
Thank you for staying connected with us your input always helps us improve the platform.
Best regards, Support Team
