26 comments found.
Добрий день, підкажіть будь ласка як я можу повернути модуль та кошти. В файлах не знайшов додаток для ios та як це можливо встановити. Писав Вам в особисті, але відповіді не отримую .
Hello, Could you please share your ticket number from our help desk? We will assist you.
If you have not contacted us yet, kindly contact us at: https://helpdesk.xessglobal.net/Thank you.
I am using multiple Perfex modules. Will all those modules be compatible with the mobile app?
hello, The XRise app is not compatible with Perfex modules. Only the Glofex app supports Perfex module integration. For more details or to add additional modules, please contact us through our help desk: https://helpdesk.xessglobal.net/
thank you.
It seems this is an abandoned project! or the author is not serious about it. Oh well!!
We’re still actively working on the project . At the moment, we’re focusing on some custom updates and improving the API module. Once that’s complete, we’ll be updating the main module as well. Thanks for your patience and support!
Any updated on this app? Thanks
Hello, we are currently updating our API module. then we add a new features to mobile APP.
when the demo dont work how we are suppose to buy?
Hello, Last week, we were updating our mobile app and API module, which may have caused temporary issues with the demo.
We’ve now published an updated version of the demo app on the Play Store. Please kindly check it again.
If you need any assistance, feel free to contact us through our helpdesk: - https://helpdesk.xessglobal.net/login
Thank you
Can you update the app on Google Drive? Because on the Google Play Store, Xrise Admin is not visible. Moreover, your support link is full of cookies and I can’t afford to save it. Thank you.
i’m still comming back again to test the app. with the customer app. thank you
Hello, I have a question before purchase, is your installation offer still available?
hello, Yes, our installation service is still available. We will assist you with building and publishing your app on both Android and iOS platforms. Kindly contact us through our helpdesk for further assistance.
Demo app not opening, Also I had raised the ticket – Ticket #1113
Hi. We have updated Mobile APP – https://drive.google.com/drive/folders/1lenouxpkPw8_3bpzY2PxLQvmRLxTtp2v?usp=drive_link
Hi, am getting a “invalid email or password” error when trying the “test.xess@gmail.com” and “123456” password. I did download the updated app from the previous comment.
Thank you for bringing this to our attention. Please try logging in with the following credentials:
Email: demo2@gmail.com Password: 123456 Before trying again, please follow these steps:
Uninstall the previous version of the app. Download the latest version of the demo mobile app. Install it and try logging in with the new credentials. Let us know if you encounter any further issues. We’re happy to assist!
API error – 404 getting while login in mobile app – plz share working app and crm logins for demo
Hi. We have updated Mobile APP – https://drive.google.com/drive/folders/1lenouxpkPw8_3bpzY2PxLQvmRLxTtp2v?usp=drive_link
PRE-SALE Question:
App Is to date?
Hi.. Yes,
Still the same problem: API error:404
Please share your support ticket number,
We get a 404 error here also. Please advice.
Still the same problem: API error:404
Hi Sir,, Please open a Support ticket
the demo app has issue in login
We have updated the demo app
Hello. I’m trying to login to the test app and it’s not working. Getting a 404 error. Thank you .
Hi. We have updated Mobile app,Can you please open a ticket on our help desk
How it works? is there a way to test it? can I use in android and ios?
I tried to login into apk but I get API ERROR 404
Hello,
Thank you for letting us know about the issue. We’ll address it promptly. In the meantime, please contact our help desk for access to a demo account and mobile app. They’ll assist you.
Thank you for your patience and interest!
Best regards,
I contacted them but they never sent me the credentials to test the apk
hello?
Hi Sir, How can we help you. Please open a ticket in our support Dashboard
Hi there! I emailed you a couple days ago, but still didn’t get any answer from you. Are you able to check one of my tickets that I opened?
Hi there,
I apologize for the delay in our response. Please check our help desk, as we typically reply within 24 hours. Your patience is appreciated!
Thank you!
Prepurchase question: Any ETA for SAAS version and any plans for IOS version. Thanks
Hello, Thank you for your interest!
We are currently working on integrating all the main features of Rise CRM into the mobile app. The SAAS version is planned for a future update, so stay tuned for that.
For now, both Android and iOS versions are available, and we provide full support for installation and publishing on both platforms.
If you have any further questions, feel free to ask – https://helpdesk.xessglobal.net/Hi,
I have a multi-tenant SaaS for my Rise. Would this support all my tenant’s users as well, or only my main installation?
Hi,
App is not SAAS ready yet,
Our development team is currently enhancing our multi-tenant SaaS solution to better serve you. We appreciate your patience and understanding as we work on these exciting updates. Stay tuned for more information!
When will the feature be available for clients? so that clients can log in and see the status of their project, create tickets or comment? or is that already possible with the current version? thanks
Thank you for your interest in our mobile app! This mobile app is currently designed for admins and employees. We are actively working on a client app that will allow clients to log in, see the status of their projects, create tickets, and comment. Stay tuned for updates!
Do you have an estimated date for the release of the app for customers? Greetings, I have written to support so that they can help me compile the user and admin app. I have some errors. I appreciate the support. Greetings and thanks.
The Xrise Client App is now published! You can find it at the following URL: https://codecanyon.net/item/xriseclients-mobile-app-for-rise-crm/54136421
If you have any further questions or need assistance with compiling the user and admin app, please let us know. We’re here to help!
Thank you for your support. Best regards,
If you I buy the app you will help me to connect it to my RISE CRM and to publish it on android and ios stores, or not?
Thank you for your interest in our APP. Our team is here to support you with app setup and publishing. Please contact us at https://helpdesk.xessglobal.net/register for assistance.
