442 comments found.
Hi, We’d like to purchase the extended version, but there are some features missing that we’d like to add. Could you develop these features for us and charge extra for them? Could you perform an initial installation on a test server? What server configuration do you recommend (Cloud, RAM, processor, etc.)?
yes can do on test server and then migrate to main server ( extended version allow only one time installation for free )
we do customization requirement on extra charges
you can raise support ticket for this
Can the app support the new iOS and Android versions?
yes
Hello, can you please explain the performance capacity of your taxi app system? How many concurrent users (drivers + riders) can the backend support? Also, what server specifications (CPU, RAM, database type, socket server requirements) do you recommend for scaling the system to 10,000+ users? I also want to know how strong the security of the system is, because I don’t want the app to crash or face security issues when many users are active.”
it depends on server size and many other factors , we have done limited users testing it was smoothly and there wont be issue with 10k users as well if good server and all
Hello, I need a clearer technical explanation.
Can you please specify the real performance capacity of the taxi app backend? I want to know:
1. How many concurrent users (drivers + riders) your system has actually been tested with.
2. The maximum number of users the backend can support if we scale the server correctly.
3. The recommended server specifications for handling up to 10,000+ active users, including:
CPU
RAM
Database type (MySQL/PostgreSQL)
Socket server requirements
Load balancing or clustering needs
4. How strong is the security architecture of the system (API protection, encryption, authentication, server security, etc.).
5. Whether your team has done stress testing and if you can share any performance benchmarks.
I want to ensure the app will not crash or face security issues when many users are active.
you can raise ticket for more technical query as our technical team do not have comment section
Whats the new update you are working on
our next module will be on demand driver , ride sharing
I have deployed my own, but its need a Import the SQL, can you share that file?
you can create support ticket
5515 please check and reply the SQL file
Your line always points to the wrong location. Please fix it.
you can send video to support ticket some zone might have issue
If we buy the Extended License, how many users can the app support?
in both no user limit
Please Does the app support notifications on iPhone’s Dynamic Island?
no
I mean, does the taxi app support Dynamic Island features similar to Uber’s Live Activities?
not at present
It very important you add the features
thanks for feedback
What is the difference between the subscription and commission
subscription is monthly where driver dont pay commission and they get fixed monthly payment and no commission on ride
Hello PixelStrap Team,
I would like to ask if it is possible to add food delivery features to the Taxido app, similar to platforms like Uber Eats or Bolt Food.
This feature would allow restaurants to register, users to browse menus, place orders, and track deliveries in real time. I believe adding this functionality would greatly increase the value and usability of the app.
Please let me know if this is something that can be implemented, or if there is an existing plan for it.
Thank you for your great work and support.
Add the following Nearby Search Categories:
Nearby Restaurants
Fast Food
Gas Stations
Grocery Stores
Hospitals
Hotels
Shopping Areas
Bars & Entertainment
thanks for feedback will forward to team 
Please check the Ticket Id #5508
i have done the steps but its giving an 505 error clearly i have recorded and shared as video in the ticket
team will reply soon as its weekend our technical team will be available from monday to friday
Even i was irritating while testing the application of you updated, its not processing a single booking smoothly, why dont you check and realise it from your end, if it go the market users will fed up and company will close in a day..
Its automatically shutting down… You have a good framework and UX and UI
But please to be more accurate on functionality…
Am i only facing the sudden closing the application issue or anyone else?
Sharing you the updated app crashing video with you in support site
Check the #5506 and sort it as soon as possible
team will response soon
changelog in documentation is old
What’s the new update
in documentation changelog its given
We can’t see the ambulance Services any more
from admin some user might have enable and disable to check app and admin
5504 please check the ticket, i was trying to install the admin panel on shared hosting
you mentioned it can install on shared hosting but in shared hosting its giving an error while composer install, now how can i set up or which hosting you suggest please share the link here
5504 please check this ticket
mostly our users use hosting.com shared hosting and they smoothly installed
can you check the #5504 ticket i was facing an issue i was not able to install composer install command on my shared hosting so ultimately i was not able to install node js
team will check and response within 24 hours as timezone difference
Ma i know which hosting site that you are using and what configaration
The driver’s app should include an AI voice assistant so that passengers can have a conversation with the AI.”
thanks for feedback we might think of such in future
Live Trip Tracking (Share My Trip)
Passenger can share a live link with family to track the trip for safety.
Can you add it
its already there
U have to have installation plan so that after buying we can pay for the plan so you will do everything for us
yes we have it
I cant see it
on click share you get url and message
I can’t see it
you can raise support ticket our team can help you
Whats the update and where we can see the change logs?
already on changelog documentation
I cant access documentation why?? i followed the link to docs and got I don’t have access. If im a buyer i dont have access the who have?
there was some technical error can u refresh and check
Hi, any upcoming update? because there are so many bugs and the app is closing randomly ? thanks
you can raise support ticket with video or screenshot so our team can provide solution without wait of update
Have you added the driver’s arrival time feature, like Uber has?
Explanation: The “driver’s arrival time” feature shows passengers how long it will take for the driver to reach their pickup location. Just like Uber, the app calculates the driver’s distance and traffic conditions, then displays an estimated time of arrival (ETA). This helps passengers know when to expect the driver and improves the overall experience.
yes its there
Could you please clarify the specific role of Node.js within the system?
at present like react native isntalled and all backend is in laravel
Dispatch supposed to be automatic or not ?
yes automatic send to all drivers
Okay thanks but make sure you add AI to it
thanks for feedback
When will you add the AI
we can not provide any time line at present as there are many other features in pipeline
