2187 comments found.
l am getting this error message oh snap sms unable to be sent until this region enabled by the app developer
It a error from Firebase. Please contact them to get it resolved.
He’s been telling me to submit a ticket for 5 months, but has he ever responded to my ticket?
You can see all your tickets are answered, one is awaiting response. https://ibb.co/chkNN73m . We even helped you with custom code, which is not included in our support policy https://ibb.co/qfbrtjQ . In the last ticket, we asked you for the admin and FTP details, as it seems to be a issue caused due to some third party plugin or some custom code on your site. We need to proceed further as we cannot reproduce the bug on our end.
Hello, digit has whatsapp otp, but i can’t find the hook setting in digits, any fix please.
Please create a support ticket at https://help.unitedover.com, and our team will assist you.
elementor not support popup builder no any one support 5 month finish
We already have a popup builder in elementor. Please create a support ticket at https://help.unitedover.com, and our team will assist you on urgent basis.
how many time create ticket all show open ticket check the email #729874
729874
He’s been telling me to submit a ticket for 5 months, but has he ever responded to my ticket?
You can see all your tickets are answered, one is awaiting response. https://ibb.co/chkNN73m . We even helped you with custom code, which is not included in our support policy https://ibb.co/qfbrtjQ . In the last ticket, we asked you for the admin and FTP details, as it seems to be a issue caused due to some third party plugin or some custom code on your site. We need to proceed further as we cannot reproduce the bug on our end.
Is it compatible with LearnPress login form?
We haven’t officially tested Digits with LearnPress. Please create a support ticket at https://help.unitedover.com, and our team will assist you on priority basis.
Digits Builder currently does not support Additional Fields & Logic Builder addon, compatibility plese chack the ticket
We are currently working on it, It will be available very soon.
elementor not support popup builder no any one support 5 month finish
We already have a popup builder in elementor. Please create a support ticket at https://help.unitedover.com, and our team will assist you on urgent basis.
Digits Builder currently does not support Additional Fields & Logic Builder addon, compatibility
We are currently working on it, It will be available very soon.
elementor not support popup builder no any one support 5 month finish
We already have a popup builder in elementor. Please create a support ticket at https://help.unitedover.com, and our team will assist you on urgent basis.
popup Builder not working in elementor
What issue are you facing?
elementor not support popup builder no any one support 5 month finish
We already have a popup builder in elementor. Please create a support ticket at https://help.unitedover.com, and our team will assist you on urgent basis.
Digits Builder currently does not support Additional Fields & Logic Builder addon, compatibility
I have multiple digits license and license is getting removed from my site automatically, causing login issues to user. This is happened 3rd time. Even my unitedover license management panel doesnt show any active license. Last time support resolved this same issue and its happened again today. Please help. alredy sent email.
Our team will get back to you very shortly.
Hello, i submitted a support ticket, could you please check it? thank you
Our team will assist you within 12 hours 
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Hello developer, is this plugin still working with Firebase? My website stopped working and I’m getting an error when trying to log in or sign up.
Yes, it working flawlessly with Firebase. Please create a support ticket at https://help.unitedover.com, and our team will assist you on.
Hello,
I’m experiencing a critical issue with the Digits license server. The verification endpoint:
https://bridge.unitedover.com/updates/verify.phpis consistently returning 500 Internal Server Error, even with the standard POST request generated by the plugin. This prevents license validation and updates on my live site.
Could you please check the endpoint on your side and confirm if there is an outage or internal error?
Thank you,
We are undergoing some maintenance due to some recent bugs in react, It’s working fine now. Our update server will be back within next 1-2hour.
Hello,
Since manies years, the Country Code and billing/shipping phone fields are being modified automatically: digits are removed (notably the leading zero used in our country Congo) and some numbers are randomly truncated, which prevents order validation and the sending of notifications by SMS or WhatsApp. We have been forced to disable the plugin for years.
I see that you appear to manage your plugins again. Could we please have a definitive solution to:
- Disable automatic handling of the Country Code for the billing/shipping phone fields.
- Stop any automatic transformation of phone numbers (removal or rearrangement of digits).
- remove country phone on username field
Sincerely, your plugin used to be great, but there are too many bugs and you cannot take control of the site’s fields like shipping/billing phone
Best regards, Gerald
We are very sorry for the issue that you are facing, this seams to be a isolated issue. Please create a support ticket at https://help.unitedover.com, and our team will assist you on urgent basis.
Don’t waste your time waiting for a solution if you depend on this plugin: after years without a patch, we disabled the plugin because of a persistent bug that was never resolved despite our having valid, paid support.
Clear summary:
- Support was abandoned for a long time; no resolution was provided for our issue despite an active support contract. - The plugin has been disabled for years because of the bug. - Today the vendor is asking us to renew support, even though our issue was never addressed.
We are already working on your ticket, we will get back to you very soon.
We will be back very soon
One month later still wait It’s ridiculous
We have already released a update which have a option to disable country code handling in billing phone field. We have a option to disable country code in username as well.
As mentioned previously, both of your plugins have been removed from our website.
Do you have an option to:
Disable any automatic transformation of phone numbers (such as removing or rearranging digits)?We tested on version 8.6.3.9. Same problem when updating a customer number. The country code fields are messing things up. Your plugin breaks the user number.
Some digits are removed from the number and moved into the country code field. They remove the leading 0 from the number in certain cases. It adds a country code field in front of the username field, which for us is automatically the customer number.
I honestly think you did not read the issue because your update does not help much, and given the number of negative comments, I understand that you don’t really care.
BGC
We already have that option https://ibb.co/93sWdvNn , see screenshot for reference.
We did some mistakes in past due to some of our internal issues. We have rectified that, now all our support issues are resolved within 24-48 hours.
We are encountering an issue related to the automatic handling of the country code that is disrupting our customer data. Despite our tests, the behavior persists and prevents normal use of the site.
Context and reproduction
We have already checked the relevant option and carried out tests. To reproduce: use the test number +242051470001 → open a customer profile, make a random change in the customer record, then click Save.
If you refresh the record you will see that the number becomes random depending on the fields (shipping, billing, etc.).
Attached example: the country code appears in front of the username, which has no functional meaning. https://ibb.co/7TMCgck check in yellowTrust must be rebuilt and you are doing nothing to regain your customers’ confidence. This problem dates back five years; we still have the old email exchanges on the same subject.
Resolve our issue and we will gladly pay support, since we also have problems with WPNOTIF.
We pay for nothing, we never ask any refund
Sincerely.
It’s a issue seems to be related to your site. Please create a support ticket and our team will resolve at urgent priority.
I create update but you only fix the country code on username The rest still the same I wait 2months for nothing
We have added the required feature, please update the plugin to latest version
hi, i want to put a otp verification in my checkout page i want to sens the otp verification to whatsapp first ! if the phone number have not whatapp then the otp verification must be by sms ! your plugin is able to do that ?
2- have you otp provider or i must have a third party provider otp whatsapp and sms !
Yes, we do support OTP verification in checkout. You need a gateway to use with Digits. We are adding our own WhatsApp gateway very soon .
Thanks for reply can i make WhatsApp otp The owner can provide the code, but if the customer does not have WhatsApp or the application is uninstalled and the code is not sent to the WhatsApp number, an SMS will be sent
As of now, there is no official way of knowing it, but it can be achieved via some workaround. We are working on it.
Hi! Does the Telegram Gatwey https://gateway.telegram.org/ plugin support sending authorization codes? Sms is very expensive now, especially in the framework of large projects.
You can use Telegram by selecting custom gateway in SMS list.
Hi,
1. How customer request to send verification email again after registration but they lost or not receiving the verification email previously?
2. How to send email notification to customer when email/phone verification success or failed?
Thanks
1. Have you enabled email verification required? If yes, they will see a message which says to verify email before logging in, it will also have a option of resend in it. Also, if the user logins via Email OTP, the email will be verified automatically. 2. When you want to send email notification to user when email/phone verification is successful? Will it be after user signup?
Guys, your guides are sooooo out of date – we just cannot get this working properly. Id like to think we are pretty good technically but this is really making us scratch our heads.
So far we have not been albe to get it working properly – very glitchy and the documentation does not help at all.
Please create a support ticket at https://help.unitedover.com, and our team will assist you on urgent basis.
I appreciate the offer folks and I will do that – but still from a consumer perspective – when you hae a product which is clearly popular and has a large customer base – documentation (accurate and up to date) is as important and updates to the code.
Hi folks, okay so we have ongoing tickets but now your helpdesk is throwing this issue…. Your account has been suspended and the customer portal will not be accessible. Please contact your account administrator. I see no reason for lockout – but your actual portal even on its home page login is saying its not available?? I was asked to add someone to the FB App to check settings but their address cant be added.
Hello, Due to some issues in ticket handling system, our ticket account is wrongly suspended. We are working with the provider on urgent basis to resolve it. We are extremely sorry for it. We expect it to be resolved within next 24hours.
And the issue I had with adding your support with his email – how do I pick up on that? I did reply to your support email
We have already replied to your support ticket. Our systems are back online .
Hi there, I have responded to the email with a video on the issue adding your suggested user to the app to check over. Many thanks
Hope so your issue is resolved, please do update the review of it .
The social login addon does not have referrer redirection option, it always redirects to home page!!
Please create a support ticket at https://help.unitedover.com, and our team will assist you as soon as possible.
It seems that the plugin has been reactivated and has constant changes. I remember a while ago it seemed to be forgotten, it’s a good sign that everything is going well. I have been buying the plugin for my sites but I have a proposal. Now that the plugin has enough time and maturity we can suggest changes, I would like an aesthetic change. We have a long time with “Native Form Style” already obsolete, an alternative design change would be nice. The incorporation to the woocommerce blocks for the checkout and the possibility to change the typography. I look forward to your comments and to those who visit these comments, what would you like to see in a new design?
We have already typography options. We are working on WooCommerce blocks, they are coming soon in our next major update. We can create a new design, Please create a support ticket at https://help.unitedover.com with your suggestions, and our team will assist you as soon as possible.
Is this plugin is compatible with kwtsms.com It is local SMS?
Yes, you can use any of the gateway with our Custom gateway option.
