3 comments found.
Abul hi how we can include picture to article? No options for that you can simple way with media picture add to article.. For better understanding? Without any options to emmbed image but to be upload to local host and selected for view?
Hi,
We noted your suggestions. We will include this in our next release.
Thank you.
Hi, if is it possible to use this plugin only, i want this usupport only
Hi,
Thank you for your interest.
Currently, the uSupport plugin cannot be used independently — it requires Ultimate SMS to function. However, we do have plans to release a standalone support system in the near future, which will allow you to use it without Ultimate SMS.
We’ll keep you updated once it’s available.
Thank you
Hello Brothers, I am unable to install this program on the latest version of the messaging software (3.15), and I cannot find the file for that version, as it only supports version 3.13. I kindly request a solution to this issue.
Hello,
Thank you for reaching out to us. We’re here to help!
To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.
Please note, due to the volume of requests, it may take up to 24 working hours for a response. We appreciate your understanding and patience in this matter.
Thank you 
Hello bro,
I cannot enable exec on my server because it is not supported for security purposes. I hope I’m not troubling you, but I would like to request a refund because I cannot benefit from it. Thank you.
Hi,
Can you please share your access again on our support forum? Then we will check and get back to you with the solution.
Thank you.
hi brother, i have given you full access on Host using the same previous credentials. thanks
HI,
Thank you for your access. Please give me a couple of hours, we will get back to you.
Thank you.
Thank you, Aba Al-Qasim, for your continuous efforts for all your clients. I kindly ask you, if possible, to create videos explaining how to install the customer service application using all available methods, so that clients can install it easily without any hassle, and also to show how to avoid the common issues that clients usually face.
Hi,
Thank you very much for your kind words and valuable suggestion. We truly appreciate your feedback.
You can watch the current installation video here: https://youtu.be/oL1164IpBakWe are also working on improving our documentation and will add an FAQ section to cover common issues and solutions, so that clients can install and use the system more easily without difficulties.
You can access the documentation at the following link: https://usupport.codeglen.com/docs/If you have any specific topics you would like us to cover in future videos, please feel free to let us know.
Thank you for your support.
