147 comments found.
Hi,... i follow the install instructions on hostinger and cannot finish instalation: Unable to establish a connection to the database. Please check your connection settings and try again later… please help
We are sorry to hear that you are experiencing this issue.
To ensure this is resolved quickly, please create a support ticket ( Installation ) and provide the details of the problem again. Our team of experts is available and ready to assist you in finding a solution. Have a good day!
Support Ticket Link: https://bugfinder.net/support-ticket
What’s the changelog of Last Update 24 December 2025, it’s not updated on your server.
Please accept our apologies for the previous oversight; thank you for pointing out the mistake.
We have now corrected the information, and you can find the latest update via the link below. We kindly request that you review it at your convenience. Thank you.
Change Log: https://docs.bugfinder.net/chaincity/release
Hi, I have purchased and installed the chain city script but I am finding a lot of issues when testing.
1. When I write a blog and publish, it disappears and does not appear in super admin end or front end.
2. When user makes a deposit, it shows up in deposit balance but when same user wants to invest, it says deposit balance is $0.
3. If super admin adds money to user account and user wants to invest, after selecting wallet (deposit balance) to pay from, the page breaks and the investment is NOT made.
4. When I went to your website to raise a ticket, your website is not working well also. When I click ’’raise ticket’’ the page goes blank.
This is urgent and I need assistance pls.
Sorry to hear it. Kindly create a support ticket: https://bugfinder.net/support-ticket Our expert’s assistance will be available there.
Sir, this is getting frustrating. Your Ticket system is NOT WORKING.
I have filled out rhe form but to submit, it asks me to sign in. When I sign in, everything i filled out before disappears.
When I click the “create ticket” button to start afresh, the page goes blank…
I am now concerned about this.Pls tell me how best yo proceed. The script is faulty and I need help.
request you to clear the site cookies on the browser and try again.
Sir, I have just cleared the cookies but I am still facing thesame challenges. When I want ro create a ticket, it goes blank. I wish I could upload an attachment here so I can show you.
kindly email us at hello@bugfinder.net
Thankyou very much sir
1. Can you add Login with web3 wallet?
2. Can you add all data in blockchain transaction?
Please create a ticket at https://app.bugfinder.net/create-ticket/sales . We will discuss the details with you there. Thanks.
I am waiting.
Hello Otto Kupradze, We have already replied to your inquiry on ticket number #251203211949. We also sent you an email on December 7th asking you to check your ticket status.
No worries, our team will follow up with you via email within the next few minutes. Thank you for your patience.
We are looking forward to your response. You can continue the conversation through the support ticket (#251203211949) or via email at your convenience.
Demo links aren’t working.
Please try Again
How do I reset the purchase code? Can this be done online? Ticket opened. Any assistance is appreciated.
Glad to hear you’ve completed the installation!
I have two questions before purchasing: 1- Is there an upcoming update? 2- Are there custom fields?
1. It’s in our update queue list.
2. Please share more details on what custom fields you want to our support ticket channel- https://bugfinder.net/user/support-ticket/new
hello, after the updates, the maintenance mode ON and OFF features does not work, the turn off registration features does not work. How do we fix this
all the basic control features re not working
Please create a support ticket here- https://bugfinder.net/user/support-ticket/new
i just did. please help us check.. thanks
Please check your ticket.
Your support system is slow and in-effective.in total i have purchased 3 script from you and yet, you guys are playing me. 2 script i have installed have broken, same issues it wont activate because you have provided a defective products license. This is not getting funny anymore. if you guys cant be responsive and take responsibility, you better return my money for the 2 broken products you have offered
Sorry for the inconvenience.
Our team already given you reply to your last query 2 days ago. And our are always ready to give you support promptly.
It’s easy for us if you share your issue on your support ticket instead here.
Thanks for the support, and the help. i appreciate
You are most welcome.
Hello 1 – Is it feasible to export data from lists? For instance, the transaction list? 2 – Is it feasible to modify the registration page? For example, can mobile be made a mandatory field? 3 – What is the process for deactivating an investment? I have deactivated it, yet no funds have been returned. 4 – Is it feasible to create a personalized template?
Thank you for your query. Below are your answers-
First, after purchase, you will get he full source code.
1. No, there is no option for exporting the list. You need to a custom changes in the code.
2. Yes, you can modify it. If you know Laravel/PHP coding, you can make custom changes to the code.
3. From the demo links, all the changes are disabled for security reasons.
4. Yes, you can modify it. From the code.
For more information, please create a technical or sales ticket here-
https://bugfinder.net/user/support-ticket/newWhere can i update to the new version 2.0
Is chaincity mobile app dynamically tied to the admin panel and website… I do have to purchase them seperately, so just wanted to make sure everything in the mobile app and website are tied to the admin panel. 1. if a change is made in admin panel, will it be reflected in both the website and mobile app?
From the mobile dashboard, you can change color or theme, but it won’t reflect on the web dashboard.
From the web dashboard, if you change the data, it will change to mobile and vice versa.
Do you plan to update this miracle? The project pokamisya raw no point in buying, design as a very bad looks as if from 2015, Functions useful very little.
The scripts have already been updated this year. We are working to update it more.
Is it possible to utilize this script as a crowdfunding tool? Additionally, could you incorporate a section on each propertie page to provide updates on the project’s progress?
We have a crowdfunding script- https://codecanyon.net/item/charito-crowdfunding-platform/37989440 You can check this out.
could you incorporate a section on each propertie page to provide updates on the project’s progress?
If you want crowdfunding features in this script, as per your personalized system, you need to give us a customization order with a custom fee.
Please create a customization ticket here- https://bugfinder.net/user/create-ticket/customization[#Ticket1271959799] invalid code for what i paid for . 4days now u ignored my ticket. ignored all messages. terrible and greedy seller.
Our tech team is checking your issue and replying. Please check your ticket.
responded but not helpful because users imported failed on , no clear instruction. giving reply out of anger via ticket.
Extremely sorry if we dont make you understand.
The support team does not give you any bad replies. We are trying politely always to make our customer understand what is the situation is about.
You have used a null script, and you have shared it clearly.
You need to download the script from your Envato account and install ait s per the documentation, then it will work. https://prnt.sc/yVvaazeApKBCyou cut off other part of the discussion which means you are hiding the truth.
it took you days before replying
messages send over an hour ago was not attended to and here you are replying me here
Over 2hrs to reply to ticket does it means user import and export doesn’t actually work?
We are promptly replying to your issue- https://prnt.sc/5FMvxX3KUOAL
And our team is answering your queries.
please reply to my [#Ticket458555961] investment-properties errors please
Please check your ticket.
HI, [#Ticket1038075255] is not addressed yet. Can you please take care immediately?
As we our office time is from 10 am to 6 pm GMT+6, we are checking our support ticket. You have send it to outside of our office time.
Please have patience we will check and solve your issue. It’s in our support queue list.
It has suddenly stopped working on localhost today, can you please explain why?
From the localhost, it’s not possible to measure what issue is occurring. If you get this issue to your main server, please create a support ticket here- https://bugfinder.net/user/support-ticket/new
Pre sale question Can a user buy property separately without investing?
Users need to invest first in any property listing.
If you want this system, you need to make some custom changes to the code.
Hi,
I’ve analyzed your app, which is very good. I suggest adding the following features:
1 – In the “Add Investment Details” admin, it would be good to set “Investment type” as (rental, Build, commercial, land, Apt, etc.) to be able to create different types.
2 – For the investor profile, it’s possible to set the profile to anonymous (name, photo) or allow it to be enabled or disabled.
3 – Add tabs for viewing the property (Property Financials (Gross Income/year$:, Gross Income/month:, Monthly Costs:, Net Income/month:, Net Income/year:, Total Investment, Expected Income), Property Type) and/or files to download to analyze the financial section, etc.
You can give us a feature request here- https://bugfinder.net/feature/request/chaincity-a-complete-real-estate-investment-platform/pending
Pre-Purchase questions 1. Can I have access to timed full demo, without restriction? 2. If the users can share their purchased properties and clients buy them via offer, where does the cash go? 3. Is the re a way to restrict transactions for KYC non-verified users? 4. Can I use external KYC service to auto verify user info? 5. The chaincity mobile version, does it qualify to be uploaded to playstore and appstore?
1. The available 3 demo links are the demo links for chaincity, please check from the item section. All the features are shown in the demo.
2. One user can buy other users shared property, so the money goes from one user’s account to another.
3. If you enable KYC, no user can be verified and can do nothing without KYC.
4. You need to make some custom changes to the code.
5. there is documentation on how to build your app, but as PlayStore and Appstore have their rules, that need to be maintained by you, you you can maintain the rules you can upload your app. We have a separate service for this.
Hello, please fix the demo website, it can’t be accessed
The demo is working fine.
Why does Property Thumbnail always fail to upload? Image format JPG, 611 kb, 1216×768
Hello
Please create a support ticket here- bugfinder.net/user/support-ticket/new
Yes, and for this problem, I have to pay $25.38, very bad service, I have never asked for support even while buying your product
Its a rule we have to maintain fro mEnvato, without a valid support time we can’t give support.
You could have shared this issue in your ticket, we could have given you the solution. Or even check this for this time.
All of our customers are valuable for us.
Thank you for your kind response, The error is in the file permission from the asset files, and you need to fix it in the filelocation.php code
‘propertyThumbnail’ => [ ‘path’ => ‘assets/uploads/propertyThumbnail/’,
All systems are working fine now. Txs
You are most welcome.
