251 comments found.
am working on the website is still showing errors
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
We are always happy to assist you! Such a type of querry need technical support from a developer. Therefore, you are requested to submit a support ticket through our support portal at http://support.creativeitem.com
Our dedicated developer team will review your request and respond promptly with the right guidance and solutions.
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l did
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Thank you for confirming. We appreciate that you have already contacted our support portal. Kindly follow the instructions provided by our support team so they can assist you effectively. Thank you for your patience and understanding.
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Hello,
I am interested in purchasing Sociopro and would like to clearly understand ALL monetization options available in the system before buying.
I understand that memberships are supported, but I would like to know the full list of every way the platform can generate revenue.
Could you please confirm:
1. All built-in monetization methods available for the admin (subscriptions, paid ads, marketplace fees, fundraising fees, event payments, etc.).
2. Whether the admin can earn money from user-to-user activities such as: - marketplace sales between users - fundraising campaigns - paid promotions or boosted posts - event tickets or bookings - any other paid user features
3. For each of these, please confirm whether the system allows the admin to automatically take a commission or platform fee.
Since I have not purchased the item yet, I do not have a purchase code. Please let me know the correct email or support channel for pre-sale questions if this is not the right place to ask.
Thank you for your help.
Hello,
Thank you for your interest in Sociopro and for your detailed questions.
Please find the clarification below:
1. Built-in monetization methods: Subscriptions and event payments are currently not available in the system. Other monetization features such as paid advertisements and related revenue options are available.
2. Earnings from user-to-user activities: The admin can earn from paid ads content, where users pay to promote or boost their content.
3. Commission / platform fees: The system allows the admin to earn commission from paid advertisement content.
If you have any further pre-sale questions, you may continue asking here, and we will be happy to assist you.
Thank you.
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Had to ask for refund theme is not ready to launch full of errors and server errors support don’t understand clear english keep answering me with the same same questions i and sending them .Paid a developer £200 to have him tell me theme is broke and ask the developer of them them to fix all issue before selling this theme. installed 5 times error in every part of theme Don’t buy
Hello Sir,
We have carefully reviewed your tickets and found that multiple tickets were created regarding similar issues. In several cases, when our support team requested file or server access to properly investigate the problem, the required access details were not provided. In other cases where access was shared, our team could not locate the installation files on the server and therefore requested updated domain or correct file path information. Unfortunately, we did not receive further response after that.
As proof of our conversation and follow-ups, we have attached screenshots here:
https://prnt.sc/CDhsAQGCM1Lehttps://prnt.sc/BidLheTVoyHv
https://prnt.sc/yEu1hf0QUslQ
Please understand that without proper access or correct installation details, it becomes very difficult for us to diagnose and resolve related issues.
We are always committed to helping our customers and resolving any genuine issue. If you are willing, please provide us with the correct server access and installation details, and we will gladly investigate and assist you further to resolve the matter.
Thank you Creativeitem.
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Hi,
I am currently evaluating your PHP social networking platform and would like to clarify a few practical points before purchasing.
My goal is to launch a production-ready community site, so I would like to understand:
• Do you offer an installation and full configuration service for the platform? • Can you assist with setting up monetization features such as memberships, paid content, subscriptions, marketplace commissions, or similar revenue models? • Which payment gateways and monetization modules are officially supported and tested? • If paid setup assistance is available, do you provide a fixed-price deployment option?
I will handle the server environment myself (VPS, SSL, email configuration, domain, etc.), so I am mainly interested in platform installation, integration, and getting the system ready for launch.
Please also let me know what level of post-installation support is included and whether you provide guidance for scaling the platform for real production use.
Thanks in advance and I look forward to your reply.
Best regards Tommy
Hello Sir,
Thank you so much for reaching out to us!
We are grateful to you for your thoughtful questions and for considering our platform. Installation and configuration services are not included with the license. However, the system comes with detailed documentation to help you set up smoothly. If you need assistance, paid setup and customization services may be available upon request. Supported payment gateways are PayPal, Stripe, Paytm, Razorpay, Flutterwave, and Paystack.
If you want to know details, please submit a support ticket through our support portal at http://support.creativeitem.com
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Just One Question: Do we have the ability to create different member tiers and packages? And can we charge users for these memberships? (With the extended license?) Thanks for answering, kind regards, Patrick
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
At the moment, creating different member tiers, packages, and charging users for memberships is not available as a built-in feature. However, this functionality can be developed through customization based on your requirements.
Please note that for this type of customization, a regular license is sufficient—an extended license is not required.
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We waiting 1 year only for – Schedule post feature ? There still no video calling in private message most things missing wow you just you joke with us !
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
The Scheduled Post feature has already been added to the platform. Regarding video calling in private messages, this feature is not available at the moment, but your request has been noted and will be discussed with our development team for future consideration.
If you need the video calling feature immediately, you can implement it through custom development based on your specific requirements.
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Hello,
Dear author team….
When you will release new update? Almost one year completed.
One more request The app size too big (192 MB) Can you reduce the size?
Thank you for understanding
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products. We want to assure you that our team is actively working on the next update, and it’s currently in progress. You can expect the new version to be released soon.
Regarding the app size, we understand your concern about the 192 MB build. We will review this with our development team to explore possible optimizations and reduce the overall size in upcoming releases.
Thank you for your understanding and continued support.
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Thank you for your quick reply
Hello, could you please add the Approve/Disable feature so that the admin can manually approve or disable all user-submitted content— including blog posts, marketplace product listings, fundraising entries, and more? This ensures full admin control before anything goes live.
Hello,
Hope you’re doing well. We can see improvements in your mock images. When can we expect the next update?
Thanks
Do you plan to let users add documents like pdfs or txt files to their timelines or the pages? This is the only thing missing for us.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products. Currently, there is no plan for this. But we have taken note of this. We will review this for future updates. Or you can take a source code customization service for this if it is urgent for you.
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Hello,
Thanks for the updates and looking forward to it.
Consider adding the following:
- Option to import content from other social media networks like Facebook, Instagram, TikTok and X would be a superb, unique feature that can be an addon or part of the application.
- Scheduling Post to be posted at the time specified.
- AI Image generator and text for posting
- Add buy me coffee or tipping feature where users can tip
- Add a podcast/audio section where users can upload podcasts/music as a single or album with an image cover and market them with the admin makes a commission.
- Add a section for coaches where they can sign up and provide advice with the option of personal advice with a subscription and they can make money from it.
- Add a section to share or build a shopping list and food recipes and ideas with calories.
- Add a section to set up bookings for tours, barbers, and tickets with commission for admin
- Add auctions or bidding to the marketplace where the community can bid for items. So seller can sell item or set it as a bid for users
Here are some ideas to enhance the social platform.
Thanks
Hello,
Any plans for the next updates?
Thanks
Hello Sir,
Yes, it is included in the list for our next product update, which is expected to be released next month. If there are any specific features you would like to see, please let us know—we will review them during the upcoming version update.
Best regards,
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Hello,
Thanks for the updates and looking forward to it.
Consider adding the following:
- Scheduling Post to be posted at the time specified.
- AI Image generator and text for posting
- Add buy me coffee or tipping feature where users can tip
- Add a podcast/audio section where users can upload podcasts/music as a single or album with an image cover and market them with the admin makes a commission.
- Add a section for coaches where they can sign up and provide advice with the option of personal advice with a subscription and they can make money from it.
- Add a video section where the community can rent and watch videos created with commission to the creator and admin
Here are some ideas to enhance the social platform.
Thanks
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your valuable feedback and suggestions. A minor version update is already in progress, so we won’t be able to include these features at this moment. However, we’ve taken note of your ideas, as they are indeed relevant and useful for enhancing the platform. We will review them carefully for inclusion in one of the upcoming updates.
Best regards.
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If we buy an extended license will you install it for us on a Docker based service like railway.com or render.com?
Does it support post unique views?
Hi, I noted that the app and the web application do not delete the images stored in the folder which are associated with the each post and this is a problem for space, can you please update the code, thanks
Hello,
Just checking if there are any plans for a new update for the application web and app as has been a while the product has been updated.
Thanks
i’m a content creator, and i want to create my private platform is this script for me? is it like skool?
Thanks for reaching out!
Yes, this script can definitely be used to create your private platform. Many content creators use it for similar purposes.
While it’s designed to be a robust platform, we highly recommend you check out the live demo to ensure that its current features and functionalities align perfectly with your specific needs and workflow, especially when comparing it to platforms like Skool.
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Hello.
How to remove Marketplace? And how to remove or disable features in general?
There is not a way to remove or disable Marketplace and other features in Admin.
Thank you.
Dear Support Team,
I am experiencing numerous issues with your system, and despite sending multiple emails, I have not received any response. Here are the critical problems I am facing:
Live Streaming Issues: After adding the keys and starting a live stream, the video does not appear once the stream ends. Instead, the “Join Meeting” button remains visible.
Duplicate Messages: When I send a message to a friend and refresh the page, the same message appears twice.
Mobile Responsiveness: Live streaming is not responsive on mobile browsers, making it difficult to use.
Lack of Support: I have contacted your support team multiple times but have received no response.
It seems like you are charging customers without providing proper service. If you cannot fix these issues immediately, I request a full refund. Please address this matter urgently.
Looking forward to your prompt response.
Best regards,
We have informed our team about your query.
Please be informed that our team is currently on Eid vacation. So, support may be a little slower than regular times. We apologize for this temporary inconvenience.
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i need live stream working asap otherwise return my money back to me
Please reply via our support portal, our team has sent you a message there.
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Hey it slowly do you know about server? hosting is slow can’t watch anything
Please reach out to our support center for assistance with this technical issue. They will check if it’s an application configuration issue or a hosting issue.
Support Link: https://support.creativeitem.com/
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