575 comments found.
PDF invoices plugin suddenly stopped creating invoices. Out of the blue. I’ve been using this plugin for years without any issues. If i click “generate invoice” nothing happens after reloading the page. No invoice is created. Tried to roll back. Didn’t help. Tried to re-enter my license code. Didn’t help. Nothing changed from my end. It worked fine a few days ago.
Please submit a ticket on our website or send your request including your valid codecanyon purchase code to support@welaunch.io
Can I customize invoice per payment gateway or order status ? people who use manual payment like bank transfer ( order status on hold ), need to have specific invoice for them asking them to pay, and people who pay via PayPal or credit card is already paid so need specific different invoice for them saying they already paid is this available on this plugin ?
You can use the payment method variable in our invoice texts, but custom text per payment gateway is not supported. You should / can write a generaous text however.
I added instructions for both on same invoice good plugin thanks, looks good designed
Hi, Question before buying,
is this plugin able to bulk print orders?
Hi there, you can bulk download but not bulk print.
Do you have any plans to add this feature?
Thank you for the explanation. We will pass this to our developers to check if this can be done easily. Otherwise you can contact our customization support at support@welaunch.io for an individual quote.
hi iam facing an issue with the plugin… i have set regular price and sale price as different on my website but when i generate the invoice it shows tax and everything but not the discount.. Discount is shown as zero but there is a discount of 200 on products which is not displayed in the invoice
Please submit a ticket on our website or send your request including your valid codecanyon purchase code to support@welaunch.io
I’m encountering a bug when configuring my settings. When I select an option in the “Create Invoices & Numbers only on this status” section, nothing appears—it stays blank.
Additionally, three invoices are generated each time a customer places an order, and I can’t figure out where the issue is coming from.
Thanks in advance for your help!
Please send wp admin login to support@welaunch.io
Hi, I purchased and set up invoices, I would like to know if there is a way to show paid invoices. I do not see an option for this.
Hi there, you mean to customers in the frontend? Yes that option is built in general settings.
No, I mean more like in the Totals Data To Show tab. I would like to include how much was already paid, and then the balance to pay.
Since customers are paying directly online, the invoice should show as paid. Like a receipt of payment. Currently, the invoice generated seems like they have not paid since it only shows the cost of goods sold, but does not show that they paid anything.
You can add a custom text below the invoice showing that this is already paid. You can also show the payment method using our variable.
Hmmm.. Ok. It would be nice to provide a paid invoice as all orders online are paid for up front. Most customers require this for accounting. I already purchased but I definitely need that option.
Hello
before buying plugin , i want ot know if it allow VAT on shipping rates display?
For example Product has 10% VAT
Shipping cost has 20% VAT
Both should appears in diffrent lines,
best regards
Yes of course you can show each tax rates as an own line
We have been using the packing slip 1.2.16 plugin successfully. But the secondary plugin weLaunch Framework 1.1.2 is causing problems with our Woocommerce B2B plugin by Code4life. Are you able to help us resolve this problem?
Please submit a ticket on our website or send your request including your valid codecanyon purchase code to support@welaunch.io
I need few details on this plugin before purchasing 1. Does this capable for GST Invoice in India 2. Can we choose invoice templates 3. Can we choose where to display invoice
Hi there,
1) Yes GST is supported 2) You can created your own templates and choose where / what data should be displayed
Hello,
I am interested in purchasing the WooCommerce PDF Invoices plugin and would like to know if it supports proforma invoices. Specifically, I need the following functionality:
- Generate a proforma invoice before the order is paid.
- Automatically attach the proforma invoice to the order confirmation email.
- Ensure that the proforma invoice is not considered a final tax invoice.
Could you confirm if your plugin supports these features? If so, how can I configure it?
Looking forward to your response.
Best regards,
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Hello Team, is it SAAS?
I want people to be able to sign up, I want them to be able to add invoices.
(Me Admin), I pay their invoice in exchange for a fee or Monthly Subscription.
Does it work like this?
Hi there, Our plugin is for hosted WordPress WooCommerce sites and not for SAAS.
Have had the plugin for 2 years and all of a sudden, the menu options for pdf invoices and packing slips is no longer showing under woocommerce – plugin and theme conflict checks done. It’s a shame there is not more troubleshooting advice on your website and that we are now forced to pay $65 to get support.
Hi there,
please send us wp admin and FTP access to suppport@welaunch.io. You do not need to pay for support on this matter.
ok, thank you – I will email you over details now – appreciate this as we are truly scratching our head to what changed
Did you sent?
I tried to update it again but it won’t go up to version 1.6.1 plus the packing slips won’t generate either. I don’t have support or the plugin. Someone else i know paid for it. How do I fix it? Thanks.
Please purchase a valid support license and then create a ticket on our website: http://welaunch.io/en/new-ticket/
Probably not.
I can’t update it. It says it’s on version 1.5.3 still
Nevermind. I got it working.
Alright 
Can you tell me where I can activate or configure the packing slips?
Sorry, found Packing Slips plugin in global Zip. Thought it was integrated in Invoice plugin. 
Great you found out yourself!
The VAT category code is “S” for standard rated. If you have tax rate 0 for GB or CH the validation of invoice xml failed because the tax rate can not be “0” in case of standard rate. For this case the VAT category code has to be AE, Z or G
S – Standard rate AE – Vat Reverse Charge E – Exempt from Tax Z – Zero rated goods G – Free export item, tax not charged O – Services outside scope of tax K – VAT exempt for EEA intra-community supply of goods and services L – Canary Islands general indirect tax M – Tax for production, services and importation in Ceuta and Melilla
Will you observe these dynamic values in future? regards Simon
Thanks for the information. We will fix this in next update.
Hi, error occur in the plugin during checkout. If shipping costs are free or tax rate is 0% you get a (DivisionByZero) error. In the following places it is divided by “0” which is not allowed in PHP.
/woocommerce-ultimate-pdf-invoices/public/class-woocommerce-pdf-invoices-generator.php – line 613 and line 642.
You may want to correct this in next update. regards Simon
Thanks for the information. We will fix this in next update.
I use the plug-in Product Configurator for WooCommerce to create composable products. When I have composed an item with that, it should be shown on the packing slip and not the default image of the item. Is it possible to then put a picture of the assembled item there instead of the default picture?
Thanks!
We rely on WooCommerce standard coding hooks when we get the ordered product image. So when the 3rd party plugin also sticks to this coding standard it will work out of the box.
Hi, I’m a manual therapist in France.
In my WooCommerce store I sell physical product that require a regular invoice but I have also bookable products (appointments) that require a different invoice (customized with a signature). I need it to be able to be sent automatically with the order confirmation email(link or attachment) and the possibility to send it manually per email from the backend. Can I do any of these things with your invoice plugin ?
Sorry we do not support mixed invoice creations. Either all is Automatic or all is done manually 
I saw in your changelog that version 1.5.4. has come out. But it is still not available here, in my downloads or through wordpress… It’s still version 1.5.3.
When will the update come? It’s been months now….
Hi there, we will release it when it is ready for production.