8483 comments found.
Is this chatbot working for websites? If I create a chatbot and add it to my website, will it be able to answer visitor questions? I also need to add preset Q/A, attach files like PDFs in the answers, add visit/download links, and show multiple selectable questions so the visitor can choose an option and get the answer based on their selection.
Hello, @affraz,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Its not related to support issue? Its simple pre sale question you answer here is your script support this or not?? Check here again
Is this Script? chatbot working for websites? If I create a chatbot and add it to my website, will it be able to answer visitor questions? I also need to add preset Q/A, attach files like PDFs in the answers, add visit/download links, and show multiple selectable questions so the visitor can choose an option and get the answer based on their selection.
Hello, @affraz,
Yes, it is possible. You will need to purchase the external chatbot add-on from the MagicAI marketplace, train your chatbot, and then embed it on your external website.
And for detail explanation you can still generate the support ticket.
Best Regards,
Team MagicAI
Support System Documentation
Check here all details what we want, Is your extension provide these feature to control? then send me extension link I will check before buying. please check bellow my whole requirement.
ChatBot – Pre Static Q/A – Capture Lead > AI + Human
1. Click-based static Q&A (menu system)
Visitor sees buttons / menu items
Visitor does NOT need to type
The bot shows your exact fixed answer
2. FAQ-style flows
Like:
About FeesDownload BrochureCourses OfferedScholarshipsContact AdmissionEach has a pre-scripted answer.
3. Answers must support files / PDF downloads
For example: ✔ “Click here to download brochure” (PDF link) ✔ “Click here for fee chart” ✔ “View full admission process (link)”
4. Strict behavior (no automatic AI unless triggered)
Must capture the lead before the answer even from preset Q/A
You control completely
AI only responds IF the user types a new question and must be based on our website site instruction only and not all internet websites.
AI does NOT replace your static answers so AI will not reply or Human Agent will not reply until we give control from admin.
Hi affraz,
1. This feature is currently in beta and will be available soon.
2. Yes, it is supported.
3. For now, documents can only be sent via the human agent. You’re welcome to share any suggestions here: https://magicai.sleekplan.app/
4. This feature is currently in beta. You can start with pre-defined questions/answers — after that, the system will automatically switch to AI or the human agent.
The extension (External Chatbot v2) is already available in your marketplace.
If you have any other questions, feel free to reach out through our support portal. We’re always happy to help.
Cheers, TeamMagic
Hi, I am considering buying the extended license. I have some questions, hopefully I can get an answer for.
1- In Ai image, as per your demo, there are no options to change the aspect ration, resolution, or anything. We just have to accept the default setting your provide. Is there a way to access options so we can change settings?
2- In terms of the layout for video and image generation. Is there a way to have a vertical menu, rather than the current horizontal layout? A vertical menu where you can have the prompt and any adjustments on the left side and then the images generated on the right side. It would be neater and it would take less space, plus visually a lot more appealing. Is this at all possible?
3- I have a vert fast internet connection, but your pages load super slow. Your theme. Your bolt theme is excruciatingly slow. Is there a reason for this and a way to speed this up so pages load fast when a button is clicked?
I hope i cna hear back form you soon.
Regards
Hello, @decodesam,
Thanks for your interest in Magic AI,
To ensure your inquiries are addressed promptly and efficiently, we kindly ask that you submit your questions via the contact form on our profile page (located at the bottom right). This will allow our support engineers to review and assist you accordingly.
We appreciate your cooperation and look forward to assisting you!
Best Regards,
Team MagicAI
Support System Documentation
I can’t find the form you refer to anywhere. Can you help, please?
Hello, @decodesam,
On our profile page at right bottom here: https://codecanyon.net/user/liquidthemes Please refer to this screenshot: https://ibb.co/W4nVMWrS
Best Regards,
Team MagicAI
Support System Documentation
amazing, thanks so much, Message sent
You’re Most Welcome!!
i have tried many times to buy this app but PayPal is messing up PayPal is not letting me pay i don’t know why, please i need help, i want to buy it.
Hello, @Austin332,
Thank you for your interest in Magic AI
Could you please try to contact Envato for this, as Envato is the one responsible for these product purchasing issues: https://help.elements.envato.com/hc/en-us
Best Regards,
Team MagicAI
Support System Documentation
Does the APP have BYOK feature?
Hello, @dastorm,
Thank you for your interest in Magic AI
Yes, the ’Bring Your Own Key’ feature is available for your customers.
Best Regards,
Team MagicAI
Support System Documentation
Hi! I need the main page template https://magicproject.ai/. Please send me this template or the HTML layout. I thought this was included in the product, thank you!
Hello, @seveleveduard20,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Does the AI ChatPro feature include real-time internet search? If not, is there a way to enable or integrate web search (such as Serper, Bing Search, or Perplexity API) so the chatbot can access live online data?
Hello, @spreaddreams,
Thank you for your question. Yes AI ChatPro feature include real-time internet search.
Best Regards,
Team MagicAI
Support System Documentation
And I am still waiting for your reply.
Hello, @choose-project,
Please again write to us via the contact form at the bottom right of our profile page here: https://codecanyon.net/user/liquidthemes
Our team will review your inquiry and respond promptly.
Best Regards,
Team MagicAI
Support System Documentation
The problem is that I sent you a message a long time ago and to this day no one has replied.
I had a lot of questions, but now I can’t remember what I asked, so please check what I sent you before and answer them.
Hello,
I want to buy extend license and all plugin, total price after discount and give me all plugin list with pricing???
Hello, @founderdurjoy,
Thanks for your interest in Magic AI,
The extended license is for $119.
The extensions/addons prices you can check under Marketplace in your Magic AI Dashboard.
Envato does not apply discount on extended license.
And also there is no discount on individual extensions/addons.
Currently we have discount promotion on AllinOne bundle, Simply visit the marketplace, find the AllinOne Bundle at the top, and you’ll see the discounted price right away.
Best Regards,
Team MagicAI
Support System Documentation
AllinOne bundle not found
Hello, @founderdurjoy,
You can find the AllinOne bundle in the Marketplace through your Magic AI Dashboard, but you’ll need to purchase the Magic AI extended license first.
Best Regards,
Team MagicAI
Support System Documentation
I was trying to add Payment Gataway and I am asked to buy Extended, and I realised that I also need to purchase Premium Membership.
Do I have to buy Premium membership from you even if I upgrade to Extended license?
Thanks
Hello, @GeiziiApps,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Do you plan to offer a Black Friday discount on individual add-ons, not just on the bundle pack?
Hello, @bfact2015,
NO, We do not have the discount on the individual addons, but only on the All in one bundle and it is also for the limited time only.
Best Regards,
Team MagicAI
Support System Documentation
Hi! I have purchased the regular license which I haven’t used it yet, But now i am thinking to upgrade it to extended license. Can I buy the extended license and you will refund me for the regular license?
How does that work. Please explain.
Hello, @rosariocruz,
Please follow the steps provided in the documentation to upgrade to an extended license https://magicaidocs.liquid-themes.com/upgrading-to-extended-license/
After activating your extended license, you can submit the refund request for the regular license and we will process it.
Best Regards,
Team MagicAI
Support System Documentation
Hello, I have MagicAi with a regular license installed on one domain, but it is for personal use (for now, since I plan to upgrade to the extended license). I want to take advantage of the Black Friday Bundle promotion, but I was left with the following doubts. I’ll list them to make it clearer and more objective:
1) If I buy the ‘All-in-one Package [Black Friday Bundle]’ and install it with my regular license now, later when I upgrade to the extended license, will I need to purchase the ‘All-in-one Package’ again?
2) If I decide to change domains when I upgrade to the extended license, will I need to purchase the ‘All-in-one Package’ again?
Hello, @moisbach,
Thanks for reaching out, and great to hear you’re considering the Black Friday Bundle.
No, you won’t need to purchase the All-in-One Package again.
You also won’t need to repurchase the package if you change domain, you can just contact us and we’ll assist you with updating everything on our end.
Best Regards,
Team MagicAI
Support System Documentation
What’s the difference between a Regular License and an Extended License? With an Extended License, will all plugins be available, or will they need to be purchased separately from the marketplace?
Hello, @sdeveloper322,
With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page and using as SAAS, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
Best Regards,
Team MagicAI
Support System Documentation
If I buy an extended license, can I create my own plugins and use it with the script or is the script not built like that to allow external plugin?
like perfex crm allows external additions
Hello, @vunnygarg,
Thanks for your interest in Magic AI,
Yes sure, If you know development/coding, you can create your own plugin and use it with the script.
Best Regards,
Team MagicAI
Support System Documentation
Hi,
I’m interested in purchasing your script, and I have a few questions before I commit:
1. Does the script allow users (or the admin) to use their own API keys for all supported AI providers (OpenAI, Stability, other)? In other words — is it possible to run the service entirely on users’ keys without relying on a single API key owned by the admin?
2. Does the “Regular License” include access to all features and modules (text generation, image generation, TTS/STT, code generation, video, etc.) out of the box? Or are there additional plugins/modules that need to be purchased separately for full functionality?
3. If there are extra plugins or paid add-ons, what are their names and current prices? Also — are there future updates or new modules planned, and how will they be handled for Regular License holders?
4. Are there any restrictions on monetization under the Regular License (for example — selling access, subscriptions, SaaS usage)?
5. Do you provide any documentation or guidance on integrating payment gateways and enabling users to use their own API keys and manage balances?
Thanks in advance for your help. Looking forward to your reply.
Best regards, Sergey
Hello, @sdeveloper322,
Thanks for your interest in Magic AI,
1. The Personal API keys option could allow users to enter their own API keys for any model, just like the admin, However, only OpenAI is currently supported.
2. With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page and using as SAAS, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
3. You can check the addons and prices on our demo site here: https://demo.magicproject.ai/login under the Marketplace Option.
4. Regular license is limited and cannot use MagicAI as SAAS. In Extended License, there is no limitation and you can use MagicAI as SAAS.
5. Yes we have the detailed documentation as well which you can access here: https://docs.magicproject.ai/
Best Regards,
Team MagicAI
Support System Documentation
good
Thank you! 
Hi. Presale queries.
1. If I am wanting to do one of the monthly plans mentioned on the demo, do I still firstly need to make a purchase of the regular or extended license on Envato?
2. There are multiple sales and discounts and I am finding it confusing as to what gives you what exactly. A. There’s the code canyon listing here with the 2 license, B. The preview page then references a mega bundle for 60% off C. The demo page then shows various subscription plans and a 20% bonus discount on checkout.
What is in this mega bundle for 60% off? The 20% bonus discount is off of what purchase? The monthly plans, extensions, marketplace, what exactly?
3. Finally, If I am wanting to do this as an SaaS, can I just go ahead with the premium or enterprise monthly plan only? Are the paid extensions available on these monthly plans?
Thank you.
Hello, @T1,
First of all, thanks for your interest in Magic AI,
1. Yes first, you have to purchase the license, If you plan to charge end users for the final product or service, you should buy the extended license in compliance with Envato’s terms of service, same as other projects: https://codecanyon.net/licenses/standard
2. 60% OFF promotion is for Allinone bundle which is still running, The AllinOne Bundle includes all paid extensions released since our launch. Simply visit the marketplace, find the AllinOne Bundle at the top, and you’ll see the discounted price right away.
Black Friday Envato License sale is still live for regular license, Its on 50% OFF.
And for the plans on sale, you can check here: https://demo.magicproject.ai/
3. If you wish to use the Magic AI as SAAS, you should go with the Extended license, and what includes in Premium and Membership plans, you can read it here: https://demo.magicproject.ai/
Best Regards,
Team MagicAI
Support System Documentation
Hi Team Magic AI
Thank for your prompt response. I intend on purchasing, just need to make an informed decision. Please provide further clarification on the following
1. Within the monthly premium and enterprise subscription, what does this mean - -Access to All Templates, -Access to All AI Tools’ Is it referring to the ‘sold separately’ tools such as social media manager and content manager, etc? I believe that’s what you mean, I just need to confirm.
2. As a monthly premium or enterprise member, (assuming the paid tools are included), can I in turn include access to these tools within end packages to my subscribers?
3. Within the monthly membership, can you please explain what is meant by ‘Team allow seats’?
Many thanks
Also, are there any 3rd party costs or hidden cost to be aware of to get started and for the ongoing use as a SaaS platform? Many thanks.
Hello, @T1,
To ensure your inquiries are addressed promptly and efficiently, we kindly ask that you submit your questions via the contact form on our profile page (located at the bottom right). This will allow our support engineers to review and assist you accordingly.
We appreciate your cooperation and look forward to assisting you!
Best Regards,
Team MagicAI
Support System Documentation
Hello, As requested, I sent my queries via your contact form yesterday, December 1. Regards
Hi Team Magic AI
Please provide further clarification on the following
1. Within the monthly premium and enterprise subscription, what does this mean – -Access to All Templates, -Access to All AI Tools’ Is it referring to the ‘sold separately’ tools such as social media manager and content manager, etc? I believe that’s what you mean, I just need to confirm.
2. As a monthly premium or enterprise member, (assuming the paid tools are included), can I in turn include access to these tools within end packages to my subscribers?
3. Within the monthly membership, can you please explain what is meant by ‘Team allow seats’?
Posted these follow-on questions 4 days ago. Awaiting the response. This message was also sent via your contact form as per your request.
Many thanks
Hi there, I have the extended license and when I update the software to the newest version 9.9 if im not mistaken it gives me an http 500 error inside the dashboard and doesnt work. Ive had my dev take a look at it and he said its not from his end since the installation is as documentation. Is this only me? If so what could be the source?
Hello, @franksciberras,
To solve this issue, please ask your developer to try and follow the instructions written in the Magic AI documentation here: https://docs.magicproject.ai/how-to-fix-error-500/ and if the issue still persist, then please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
I want to buy AI Chat Pro. If I purchase the regular license, will I get access to it? Also, are there any Black Friday offers available for AI Chat Pro?
Hello, @spreaddreams,
The extended license unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
Black Friday Coupon promotion has been ended already.
While we still have All in One bundle promotion available, Simply visit the marketplace, find the AllinOne Bundle at the top, and you’ll see the discounted price right away.
Best Regards,
Team MagicAI
Support System Documentation
Does the AI ChatPro feature include real-time internet search? If not, is there a way to enable or integrate web search (such as Serper, Bing Search, or Perplexity API) so the chatbot can access live online data?
Hello, @spreaddreams,
Thank you for your question. Unfortunately, the Real Time with AI Chat Pro feature is not currently available for use.
However, you can submit it as a feature request on our page here: https://magicai.sleekplan.app/ This ensures our team can review and consider it alongside other ideas.
We gather all feedback there to make improvements based on user needs. Thanks again—we’re thrilled to have you as a customer!
Best Regards,
Team MagicAI
Support System Documentation
Hi team I am new to it. please explain If I buy standard license. what I get in return. monthly, or yearly subscription.please tell us hwat we have in standard licence. is there any subscriptions or API needed from geminie, GPTs
Hello, @kingfaisalabadi,
Thanks for your interest in Magic AI,
With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page and using as SAAS, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
For API and other information, I would suggest you to please refer to the Magic AI documentation here: https://docs.magicproject.ai/
Best Regards,
Team MagicAI
Support System Documentation
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