204 comments found.
Hi,
I purchased this item yesterday for $39, and today I noticed the price has been reduced. Is it possible to get a refund for the price difference?
Thank you.
Hi,
Thank you for your purchase
As prices and discounts on Envato change from time to time, it would not be possible for us to apply refunds for all previous purchases whenever a discount occurs.
We truly appreciate your understanding.
NB: Our team will be on Eid-ul-Fitr holidays until 27th March, so support will be temporarily unavailable.
Best regards,
KreativDev Team
We are facing an issue with the demo listing on our system. Whenever we try to delete the old demo listing, the system shows an Error 500 (Internal Server Error). Additionally, when we attempt to edit the listing, the same Error 500 appears. Kindly check and resolve this issue as soon as possible. Please let us know if you require any additional information from our side. Thanks & Regards
Hi,
I am really sorry to know you are having issue
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Thank you
thx for this update
Required in Next Update Coupon Code for Package Add option to create and apply coupon codes on packages Discount types: Fixed amount (₹) Percentage (%)
Admin should be able to: Create / Edit / Delete coupons Set expiry date Set usage limit Phone Number Mandatory (Registration) Phone number field must be compulsory during registration for: Vendor Customer
Add validation: Proper mobile number format No duplicate numbers allowed
There is an issue in the Blog module.
Author Name option is already available in the backend while creating/editing a blog, but it is not showing anywhere on the frontend blog page.
Please check and fix this issue so that the Author Name is properly displayed in the blog.
Kindly update on timeline.
Thanks.
Hi,
thanks for the appreciations, suggestions & pointing out the issues
I have taken note of these
For the issue, you may create a support ticket here: https://kreativdev.freshdesk.com/
NB: due to Eid holidays, entire team is on holidays till 27th March
Thank you
Hi please add this feature admin to enable and disable pricing from the front CMS just like more business listing app work never show pricing only in vendors panel
Hi,
you can remove pricing page from here: https://prnt.sc/XXRhYwbfejva
Also, you can disable pricing section from home page: https://prnt.sc/R8-hZtjSd9dw
Thank you
Please consider adding “Ribbon” to indicate and differentiate “Feature Listing” on the Listing, or is it currently available?
Then consider updating to latest Awesome icon. No new X (former twitter) icon is not currently available.
Hi,
featured listings are loaded with different colors in listings page: https://prnt.sc/dTy5MZM3dReN
THanks for the suggestion of the icon
Yes, this is good but a ribbon on every featured listing will be okay. It can be place on the featured Image left too or bottom like the favourite button. This will show both users and the vendors that the listing items are sponsored (featured). I believe this increase trust and reliability.
I understood your point
Thanks for the suggestion , I will note this
Hi add user role in vendor account it’s very important example hotel or company manager wants to assign some task with sales personnel in vendor account like reply product messages, but not access to request payout etc..
Hi,
Thanks for the suggestion
I am noting this one
Hi, do you support Google Map features ?
Hi,
We have Google Map features such as –
Google Map location suggestions (autocomplete), automatic latitude/longitude calculation from the selected location, radius-based search to find nearby results, and geolocation to detect the user’s current location.
I have been trying to disable or delete the other Language to have only English language, this is because it is given me error while trying to add listing for vendor. I get Server Error 500 when I want to delete it.
Hi,
I am sorry to know you are having issue
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
Thank you
Здравствуйте , сделайте пожалуйста добавление плагинов с помощью загрузки через архиватор zip. Чтоб можно было создавать свои плагины . Или вы бы создавали и продавали отдельно . Есть не дочеты. При вставки кода в пользовательских страниц он запускается , а в самом на самом сайте нет . При обновлений v 3.0 до v 3.1 фатальная ошибка и сайт умирает.
Hi,
thanks you for the suggestions
For the update issue, Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Thank you
Honestly, it feels like you may no longer be focused on improving the product… or am I wrong and we’ll be pleasantly surprised soon?
Hi,
1) Please check our changelog
There is no reason to think like this
2) We are working adding AI content + image generation for listings
unfortunately, we cannot share any ETA / promise for any feature update
Thank you
I’ve already purchased the script but haven’t had the chance to install it yet. Before I organize the installation, I wanted to ask if you’re planning to release a new version soon.
Hello, do you have Brazilian Portuguese? Is it possible to place multiple ads in a single banner position, and would they function randomly like a slideshow?
Hi,
You can add any language & translate the words from dashboard: https://prnt.sc/_s8-aX7ykwlO
different Ads will be loaded randomly but one Ad with one pageload
I saw the screenshot but I’m having trouble adding the AdSense ads. Could you explain exactly what I need to put in the field for the ads to appear?
One more thing is missing: an option to insert code, like an inframe, when trying to create a page.
Does the translation into Brazilian Portuguese have to be done manually, or is there an automatic way?
Hi,
1) basically, you need to put this part (https://prnt.sc/cfuJMXR4CIAp) of adsense script
2) for security reason , we had to prevent iframe tags
3) unfortunately, automatic translation is not available yet
Hello,
I would like to ask about the opening hours displayed in the profile. Currently, they are shown in AM/PM format. In Germany, the 24-hour format is standard (e.g. 18:45, 22:30).
Is there a way to switch the time display to the 24-hour format?
Apart from that, the script is really great. The only thing holding me back from purchasing is the missing 24-hour time format option.
Best regards DargonTime
Hi,
unfortunately, this option is not available yet
I will note this one
If you want to change it in 1/2 places in frontend (not dashboard), then you may contact support (https://kreativdev.freshdesk.com/). I think they will be able to help with changing it in the frontend website (not dashboard)
Please show support team this comment discussion too
Thank you
In Shop, when payment is made for a product, it goes to Admin right then business owner can request for withdrawal? Is it possible to make it like just Place order for products by completing a form instead of payment for the items. An as Admin I don’t want to be involved with payment for goods
Or can I disable the Shop feature totally
Hi,
1) yes, the withdrawal system works like that
& payment is received by Admin
2) the form system not available right now
But you can remove shop page using menu builder
Thank you
Hi,
they can do it here: https://prnt.sc/nyuRkRw_w33s
Is the website a PWA?
Hi,
PWA not available here
We will soon brong mobile app (android, ios) for this
Can you confirm one thing . I have added product in shop but it is showing in every vendor product. How we can solve this issue
Hi,
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
If there is any code related issue, we will solve it in next product update too
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Claim Request is not working it shows 500 Server Error
Hi,
I am sorry to know that you are facing issue
it should work
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
If thats code related issue, we will solve it in next update too
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Hello, in the language settings I created a new language, French. I was able to translate the words in the administration panel, but when I try to translate them for the front-end website by clicking on the link, I get a 500 Server Error.
Hi,
I am sorry to know that
I am not a tech person
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code , website link, website admin panel access & cpanel / FTP access in the ticket so that support team can debug it
Tech team is available on support desk
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Thank you
If I need to install the Google Analytics script, where can I find the <head> tag?
Hi,
For technical assistance, Please create a support ticket here: https://kreativdev.freshdesk.com/
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
Thank you
Excellent script. Can you add a feature where buyers can post ads like ‘I need earphones, good quality’ along with details such as location, quantity, price range, etc., and then sellers/manufacturers/companies can pitch or contact that advertiser?
Hi,
Thank you for the appreciation , dear
Unfortunately, we do not have plan to add classified module here yet
