531 comments found.
Hi,
1. as I checked the demo, there is no built-in normal template or carousel template creation option in the Whatsmark user dashboard. Do we need to create it in Meta?
2. Is it possible to send both template messages and normal messages using the API?
1. in the demo you can’t see template creation feature, it will be only display if real number is connected. carousel template feature is not avaiable in verion 1.5.12. we are working on in and end of this month we will release this feature.
2. yes, for more details you can check all endpoints here. https://corbitaltech.dev/whatsmark-saas/api/
I purchased the product and, after the support period expired, I tried to update it to the new version. Now I can no longer use it. If I try to request a password for the new installation, I can’t. In other words, as soon as you stop paying, you lose access to the product.
That’s not correct my friend. You can use product lifetime. If you are facing any issue you can contact use. You can create support ticket. If this is related to purchase only then you don’t require to renew support. Note. You must have to use your original envato account . It seems your are replying from different account.
Hi there
Great APP, we have some presales questions:
1. Do you provide the source code with the extended license? 2. With the Extended License, can I whitelabel/rebrand? 3. Do you provide documentation on how to whitelabel/rebrand? 4. Do we have to pay the extended license fee every year or just the support fee? 5. How often do you do updates? 6. Can we add additional features to the app, and how can we ensure it isn’t affected by updates you make to the source code? 7. Can I run the app on a shared server to start with and then migrate at a later date? 8. Also, can I run the cron jobs via a third party?
Thank you for taking the time to reply.
1. yes complete full source code. 2. yes 3. yes we have our online docs. you can read it. 4. no it’s one time charge only and you will get lifetime update. 5. we activily adding new featues, (released 17 version till date). now generarrly relasing Monthly update. 6. yes for the custom changes you can read our online docs. 7. we dont recommand shared server for our saas script. but for testing its ok. for the production we highly recommand vps or cloud server. 8. without server. not thirdpary cronjob.
we are also provding free installation service (one time) including server setup at not cost for those who purchase extended licences.
Thank you for the feedback. I will definitely take you up on doing the installation. Would you recommend I host via Google Cloud?
yeap, any vps will work.
Hi there, great.. a few more questions
1. I want to be able to set up different levels of subscription.. What elements can I control within subscription levels of the Tennant’s?
2. When creating templates, do we need to create them in FB and in the WhatsApp API app or once a Tennant is connected can they create/amend and delete templates in the WhatsApp API and it communicate that to FB?
Hi there,
Reminder,
Please answer the two questions above. I’ve read your documents, but they’re not clear.
Please explain.
Thank you
1. You can control limits(counts) ie. No of contacts, no of campaigns, no of bots etc….
2.you can create templates in our portal and in meta portal too. Bot can be sync.
option to add label on chat? so that easy to maintain
I can’t take any more problems with the system. I bought it expecting to use it and create a business, but every time there’s a new problem, and all the justifications from support say it’s because I installed it on the AAPANEL server and not on the CloudPanel server. So I beg you, for God’s sake, install the system on that blessed CloudPanel, because I need to work and not be constantly blocked.
I will give you the VPS access details to install it on CloudPanel, I just can’t waste any more time.
And another thing, if your system doesn’t work on AApanel, please make that clear in your documentation and also on your ThemeForest sales page.
For your kind information, we are not affiliated with AApanel, CloudPanel, or any hosting control panel. Both panels work differently internally, and the issues you are facing on AApanel are not related to our script, but to server-level configurations, especially:
- Incorrect file permissions
- Confusion between sudo and non-sudo users
- Limited server management knowledge on AApanel setups
We share our experience based on real cases from other customers. Most customers who face issues on AApanel face them because the panel requires more technical handling, especially with permissions. CloudPanel usually works better because it handles permissions correctly by default — not because our script “requires” CloudPanel.
To give you an example, here is the official AApanel documentation showing the permission system:
Our script works on any panel, including AApanel, CloudPanel, CyberPanel, cPanel, etc. The only condition is that the server must have proper file permissions and correct configuration.
If you are not very technical, that is absolutely fine — but in that case, please make sure you get help from a server expert who understands Linux permissions and web server configuration.
We are always happy to help with application-level issues, but server misconfigurations must be handled by someone experienced, otherwise you will keep facing avoidable errors.
you also missed during configuration
if you are willigly to share all require details then our technical team assist you to resolve these issues.
our team has resolved an issue on your server. it was server configuration related issue. please be noted that if you modify file then dont use sudo user. otherwise it will create file permsision issue.
as you can see redis configuration and supervisior configure properly now.
thank for your trust.
After reading the review i doubt
Customer can open ticket from chatbot ? if yes can automated action to send notification auto to whatsapp agent ?
Can’t get you. Open ticket means?
My business is multi hotel and i need to offer to my guest open any request from whats app like if guest need maintenance open WhatsApp and ask for maintenance and then whatsapp auto reply ask for description and after that all info inserted from guest send to whatsapp number for my agent auto this flow can be apply ?
This is not directly available. But our team can provide you a solution. You can support ticket and with your full details. Our team will give your full solution.
What is the difference between a regular license and an extended license?
I’ve read it, but I still don’t understand anything!
I purchased this code when you first released it. What exactly is included in the regular and extended licenses? Is the only difference related to the final sale?
ok you already purchased it then you need to read this https://shorturl.at/L1lm7
Hi, I can’t submit a ticket. I just bought the script and add-ons, but it says “Invalid license code.” How can I create a ticket so you can help me with the installation? Thank you very much.
I was able to create the ticket, it’s #2742
noted. our team will reply to you soon.
Hello, I have a few pre-purchase questions:
Payment Gateways: In the regular license description, I don’t see any information about included payment gateways. I also checked the super admin panel in your demo, and it seems that payment gateways are not visible or not included. Could you please confirm whether payment gateways are provided in the regular license? If yes, which ones?
Chatbot Flow Templates: Does the WhatsApp API platform’s super admin panel include any ready-made, pre-designed eCommerce chatbot flow templates that can be easily customized and assigned to new vendors?
Thank you. I’m looking forward to your response.
read the product descritption.
In the regular license description, I don’t see any information about included payment gateways. I also checked the super admin panel in your demo, and it seems that payment gateways are not visible or not included. Could you please confirm whether payment gateways are provided in the regular license? If yes, which ones?
Chatbot Flow Templates: Does the WhatsApp API platform’s super admin panel include any ready-made, pre-designed eCommerce chatbot flow templates that can be easily customized and assigned to new vendors?
Hi, may I know if this is a complete source code without any server side obfuscated files in it? I would like to do customization and develop some modules.
We are providing complete source code. No obfuscator. You can do custom changes and custom module too.
Select proper licence before purchasing.
hello i have some question here: 1- it does support RTL and arabic ? 2- can be add new payment gateway ? 3- it does have mobile app ?
1. Rtl is not available but it must support. It requires do custom changes. 2. Yes 3. No
Hello, could you please let me know when the RTL version will be available?
Hello we don’t have plan for that
Hello, I suggest adding a chat application as an add-on for this script.
i am not able to procced to 2nd step in installation IMPORTANT : Ensure that the document root path of your subdomain is set to the /public directory. This step is crucial for the correct functioning of the application. Click here to view the system requirements and setup documentation.
you can create support ticket. our team will assist you.
Any plan to release an update before the end of Black Friday sale ?
Yeap, probably three major features 1. releasing new node (delay node) 2. Carousel template full support in every places, campaigns, bots, bot flow builder and chat screen too. 3. Subdomain concept for the extended licence holders ( each tenant will have separate subdomain)
However we can’t tell you when update will be released.
figuring out shopify abandoned cart webhook rest all working fine for new order etc anyone who have figured out? can you drop the documentation?
as they only have ffor wordpress in doc nothing for shopify
Suggestion: Just as there’s a dedicated section for customizing the site’s frontend CSS, it would be great if you added a place for customizing the platform’s CSS as well. This would prevent us from having to edit the CSS directly in the code and thus avoid losing our customization work when a new system update is released.
Hello, dear! Just a suggestion: please meet your customers’ requests and offer a discount on this item for the Cyber Sale, as many of your customers — myself included — were waiting for a deal on it during this event.
Hello, dear! Thank you for your suggestion
I completely understand that many customers look forward to discounts during such events. However, once you purchase the item, you receive 6 months of support, and maintaining quality support requires significant human hours and ongoing development effort. We’ve also added many powerful features to the script, and when you compare the overall value with the price, you’ll find that it’s already very affordable for what it offers.
At this moment, we don’t have plans to offer a discount on this specific item. However, we did provide attractive offers on our add-ons, which you can explore if you’re interested.
Thank you for understanding and for your interest in our products!
I completely understand; however, you could at least offer a minimal discount to help boost sales of this script during the Cyber Sale, as many people are waiting for a deal on this product. In my case, I don’t need any support, so what matters to me is just the product itself.
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
