8480 comments found.
I updated to version 9.8, but I didn’t see GPT-5.1 as advertised in the list of new features.
Hello, @Bricou,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
I have bought the stander license and I need to buy the extended one but I would like to ask if I should pay again full price 119 or the 39 could be deducted and I will pay the difference ?
Because it doesn’t make sense that I have to pay 158 just because I bought the standard one and it wasn’t mentioned that if I need to open it as a saas for my users I should have the extended because if I know a was be able to buy the extended directly
So please can you help me on this matter ?
Hey there,
Once you buy the extended license, we can issue a refund for the regular license.
Kind Regards.
1. Are there any features that don’t work on shared hosting or everything works? 2. The complete bundle is $119, will it include future plugins as well does it include themes also? 3. Can I create my own plugins and use it with the script?
Please kindly email us, and we’re happy to help. $119 is the extended license not the complete bundle.
so how much is the bundle price? please share the email address?
Hello, @rosariocruz,
Please write to us via the contact form at the bottom right of our profile page here: https://codecanyon.net/user/liquidthemes
Our team will review your inquiry and respond promptly.
Best Regards,
Team MagicAI
Support System Documentation
Hi, where I can see the list of addons and their pricing? I need to consider the total price for the features desired before I decide to buy this script.
Hello, @NALab_,
Thanks for your interest in Magic AI,
Please check the addons in the marketplace on the Magic AI Demo site here: https://demo.magicproject.ai/dashboard/admin/marketplace
Best Regards,
Team MagicAI
Support System Documentation
Hello,
I have a few questions regarding the license:
The regular license is listed as open-source for $19. Does this mean I’m allowed to edit the source code and resell it?
For AI integration, is it possible to integrate the product with a different AI engine?
Regarding payment options, can I create a custom payment method?
Thank you, and I look forward to your reply.
Can you respond to my ticket (#55122)? It’s urgent.
Hello, @diaxeiristiki1,
Thank you for reaching out. I can confirm that your support ticket (#55122) is currently in our queue, and our team is actively working to resolve them. Once the tickets submitted before yours have been addressed, we will respond to yours as promptly as possible.
We appreciate your patience and understanding.
Thank you for your cooperation.
Best Regards,
Team MagicAI
Support System Documentation
Are you still giving the Black Friday deal and $119 coupon, and the 60% discount offer is for All in One bundle
Hello, @madkabase,
Yes, these promotions are still available, but they’re only valid for a limited time. We recommend taking advantage of them as soon as possible.
Best Regards,
Team MagicAI
Support System Documentation
i bought it now, where is the link to the $119 coupon and the 60% discount offer
Hello, @madkabase,
1. Please contact us through our support system, and our support engineers will verify your request and provide you with the specific coupon code: https://liquidthemes.freshdesk.com/support/tickets/new
2. That 60% discount offer is for All in one bundle, Just head to your Dashboard → Marketplace and you’ll see the Black Friday Bundle listed at the top. The discount will be available only for a very limited time.
Best Regards,
Team MagicAI
Support System Documentation
Suppose Subscriber purchases the “Premium Plan $19.95” package, do they get all the features and are limited to the $19.95 amount, or are they only allowed to use certain features?
Hello, @thanhgmu,
Thanks for your interest in Magic AI,
In Extended License, you will create plans, allow users to purchase plans and users will be assigned words and images.
Please refer to the documentation here: https://docs.magicproject.ai/membership-plans-setup/
Magic AI also have the discount and offers feature as well, please refer to the documentation here: https://docs.magicproject.ai/discount-offers/
Best Regards,
Team MagicAI
Support System Documentation
I have a question… Can the script do things done by artisly.ai?
Hello, @matine2015,
Thanks for your interest in Magic AI,
Your provided URL is not working for me: http://artisly.ai/ and what Magic AI can do, you can read the description in the detailed documentation here: https://docs.magicproject.ai/ and you can check the live demo here: https://demo.magicproject.ai/login
Best Regards,
Team MagicAI
Support System Documentation
Here is the correct link https://artistly.ai/ Just want to know if your script can or you can add this as custom work
Hello
last time we spoke, you told me that you have finished the development of the e-commerce module….. Any eta on when it will be released?
Hello, @AlienRavenWares,
Thanks for your interest in Magic AI,
We don’t have an exact release date for the e-commerce module yet, but our development team is actively working on it, and it will be available soon. Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Can I still earn SAAS money when purchasing the “Regular License” package?
If I purchase the “Regular License” package and later upgrade to the “Extended License” package, will the money for the previously purchased package be deducted?
No discount for Extended Version?
Hello, @thanhgmu,
Thanks for your interest in Magic AI!,
1. Regular license can be used for single user purpose. You cannot use the subscription system, payment methods in the Regular License.
In Extended License, you can use the MagicAI as SAAS. You can create subscription plans, people will pay for the plan and use AI features.
2. Yes you can upgrade to the extended license after purchasing the regular license as well, please refer to the documentation here: https://docs.magicproject.ai/upgrading-to-extended-license/
3. Envato does not apply any discount to Extended License.
Best Regards,
Team MagicAI
Support System Documentation
I am ready to buy all in one extentions on current 60% discount but the listing of it coming seperate and it is not going into cart.. there is only option to buy it direct. or something I am missing.
how can I apply my $119 coupon then?
Hello, @vksingh32,
It should be in the cart, Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
I had to close my last two tickets without resolution and ended up fixing the issues myself. Is it possible to request an extension exchange? Sometimes the response time is too long for certain issues that’s why it was expired without me requesting that.
Also, any updates on the AI Agent extension? It’s the one most people are waiting for.
Hello, @youngaurelus,
1. For extension exchange please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
2. We don’t have an exact release date for the AI Agent yet, but our development team is actively working on it, and it will be available soon. Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Thank you! Ticket #55115 has been submitted. It’s very important for me to get this exchange, and I appreciate the team’s support. I’ve already closed the other tickets since I was able to fix those issues myself. Thank you again for this script!
Hello @youngaurelus,
Thank you for submitting Ticket #55115 — we truly appreciate it.
Our support team will review your request as soon as possible and will get back to you with an update regarding the extension exchange.
If you have any additional details to share in the meantime, feel free to update the ticket directly.
Thank you again for your patience and for being part of MagicAI!
Best Regards,
Team MagicAI
Support System Documentation
Hi! Some pre-purchase questions… 1. Do I need an OpenAI or other API license to run this product? If yes, what is the cost? 2. Are there any additional costs for creation? 3. What type of hosting do I need? 4. Does it come with a lifetime license or not? Waiting for your reply, Thanks.
Hello, @fasttreck,
Thank you for your interest in Magic AI.
1. Yes, you will need APIs for content generation. If you want to use OpenAI then you will need to purchase the API. The price is available on the OpenAI pricing page. Its independent from our script.
2. No there is the cost of APIs only once you purchase the regular or extended license.
3. MagicAI works on all hosts, including shared ones
4. Lifetime and if you plan to charge end users for the final product or service. You should buy the extended license in compliance with Envato’s terms of service same as other projects https://codecanyon.net/licenses/standard
Best Regards,
Team MagicAI
Support System Documentation
How to solve this paypal problem ?“Attempt to read property “product_id” on null” I am really heartbroken. Why is your customer service so poor even though I paid for it??? And it’s extremely slow.
Hello, @nwnuyhs,
I can confirm that you have submitted seven support tickets in the past five days. Six of them have already been resolved and responded to. The remaining ticket (#55084) was submitted only 10 hours ago, and our support engineer has already addressed it. Please review the ticket and reply if you need further assistance.
We kindly ask that you do not place blame on our support team. We are committed to providing the best service possible, but occasional delays may occur due to time zone differences. We appreciate your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Why does the external chatbot still only support OpenAi models?
Hello, @odins,
The chatbot currently supports OpenAI models only. If you would like to use it with another model, please submit your suggestion as a feature request. To help us track and evaluate your idea, kindly post it on our community page here: https://community.projecthub.ai/c/feature-requests/5
We collect and review all feature requests submitted through this platform.
Best Regards,
Team MagicAI
Support System Documentation
Are you still giving the Black Friday deal?
Hello, @blunoa,
Thank you for your interest in Magic AI.
Yes, our Black Friday offer is still available. We encourage you to take advantage of it soon, as it is only offered for a limited time.
Best Regards,
Team MagicAI
Support System Documentation
Hello,
I just bought the extended license … how do i avail the 119$ coupon offer
Thankyou
Hello, @altaf176,
You can use the coupon to purchase any extensions in the MagicMarket. If your cart total is less than the coupon value, you pay nothing. If it’s more, you only pay the difference.
Please contact us through our support system, and our support engineers will verify your request and provide you with the specific coupon code: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
Are any of the addons on sale black friday or is it only the addon bundle which is on sale? Because I dont need all the addons in the bundle just some.
Hello, @locoplata,
No, not the individual items — the complete bundle is currently on sale for 60% off. This offer is available for a limited time, so feel free to grab it as soon as possible.
Best Regards,
Team MagicAI
Support System Documentation
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