102 comments found.
Anything new coming?
Off Course.
Could you please confirm if your system support delivering a fully-featured SaaS solution?
Kindly review our demo and read the description for complete details.
https://zaiproperty.zainikthemes.com/Pre-Purchase questions: Let me say that this is a good project and I wish you much success. I would like to purchase Zaiproty – Property Management SAAS Add-On (I want to run a SaaS Property Management platform), Zaiproty – Property Management Laravel Script (main script) and All the other Add-Ons you have All with (Extended Licenses). Do you have any discounts for extended licenses and a package deal for all your add-on plug-ins with extended licenses? However, there are a few bugs and mistakes that need to be addressed and corrected by your team. Also, there are some customizations for enhancements that I want you to give me a quote for, right away, so they can be started and completed as soon as possible according to your schedule.
BUGS and MISTAKES
1. In the Owner’s Dashboard left-hand main Menu the text heading that says “Maintains” which should be changed to say “Maintenance” per industry. The sub-menu under that says “Maintainers” which should be changed to say preferably “Service Vendors” per industry or “Maintenance Persons”.
2. The “Maintenance Requests” (maintenance & repairs – Units/Common Areas) should have individual ID numbers (#00000001) similar to the “Tickets” system, to track maintenance requests and monitor frequency of problems to do preventive maintenance.
3. Maintenance Request: Is this option strictly for building and common areas maintenance? or Is it for all maintenance & repairs for building, common areas and tenant units? How do we know the date when the maintenance request was submitted and the date when it was completed? How to search by tenant? How do you know who submitted the maintenance request? Where does the Maintainer enter the text for repair solutions, before closing the maintenance request?
4. Is the “Tickets” system supposed to be for the problems with the actual website Software Platform issues like a website Support Ticket system? OR Is it for use that is similar to the “Maintenance Requests” system, which makes No sense to me? Why have 2 systems for similar uses (maintenance/repairs)? If it is for website problems support such as a “Support Tickets” system, then the left-hand main Menu should say “Support Tickets”, Not “Tickets”. If website Support Tickets (which makes sense) then #’s 5. & 6. & 7. & 8. & 9. & 10. will be structured more for website “Support Tickets” system maybe?
5. Also in “Tickets”: There is a missing filter and search for Tickets when logged in as “Owner” and “Maintainer” user types (should have filter by status and wild search option).
6. Tenant user search status has “Open”, “Inprogress”, “Close”, “Reopen” and “Re Solved” but neither “Open” nor “Reopen” are part of the life cycle of the Ticket system anywhere else (aside from proper wording to be corrected). For all user types the status shows “In Progress” as “Inprogress” when it’s two words (in various locations).
7. How do you know which Maintainer completed which Tickets and how many Tickets they completed?
8. How do you track if a Ticket was “completed” or “re-opened” if you can move it back to “in progress” or open without an audit recorded trail?
9. Owner missing report for Tickets (report to include property, unit, tenant, date, issue, maintainer (staff), status and ability to filter by status and wild search, export feature for Excel, PDF and Copy). Also Maintenance Report missing date, maintainer, cost, detail and filter by status (does have property, unit, tenant, issue, and status fields). Missing “cost” for ticket repairs and if cost is for owner or tenant charge back.
10. “Expenses” report should include both costs for “Maintenance” and “Ticket” repairs.
** 11. bug – Application often redirects to update page regardless of who is the user type. It show email and item purchase code to be entered. There should be an update page only visible to the administrator. Other users shouldn’t be exposed to update requires or developer information.
12. bug – Can’t save property if not recognized by map link field, if you attempt to use the code you get error “404 – not found”, if you remove the wrapper code you get error “The map link must be a valid URL.”, and if you provide the Google map URL you get error “www.google.com refused to connect.”.
13. Tenant user invoice should have a preview or “View” option that shows details, other than the print option.
14. There should be some standard Email Templates for owners to use for notifications, etc.
15. Owner user under “Property” -> “All Unit” should have the ability to view and edit each unit’s data.
16. MISCELANEOUS ISSUES: a. Front end home page unable to modify. Please specify which file should we amend? b. When we remove section from admin setting, the menu doesn’t hide. Example, we hide “Feature” section, in the menu “Feature” is still there. c. I purchased Add-Ons for SAAS, however when user pay as Cash, we’re unable to mark as Paid for them as Admin, leaving the user forever Pending. d. The DB structure kind of strange where every registered user will have a new list of total 13 payment gateways INSERTED as new row in DB table. Please advise. e. We’ve change our default currency for the entire site to another. But when owner upgrade their plans, the conversion is still shown in USD and also they still need to choose for default currency every time they make payment even thou there’s only 1 selection and 1 currency. f. Can you make an unlimited option in package? instead of filling in 9999 property, 9999 tenants, 9999 invoices….... not so practical.
CUSTOMIZATIONS
Using the Laravel framework it should not be difficult to add these customizations and it would be good for this entire project. Please give me a price quote for these enhancements below, right away so enhancements can be started and completed as soon as possible.
17. Support 3 url structures for client tenancy: path, sub-domain and custom domain.
18. Support for all database structures: single separated database for each company (client/tenant), multi-tenancy and sharing. Separate Databases for company’s (clients) database and control of where the data from client’s database is stored (third-party storage services like AWS, RDS etc. for instance), at the client’s choice, is an important feature for today’s clients and the security of their database.
19. Ability to plan preventive and scheduled maintenance for (maintainer) to do.
20. Tenant’s Rental and scheduling of property facilities like party room, game room, gym or assets like foldable tables, chairs, etc.
21. Manage parking space and storage lockers/bins rentals on property.
I have a hosting plan, but what is your suggestion on which server hosting plan to use, for the platform for best performance and client experience? Please give me a price quote on customizations I need and a time-frame for completion.
Thank you in advance for answering my questions
Al
Hello Author Team so are you going to answer my Pre-Purchase questions or not??
This customization is not supported in the current script. To meet your requirements, a custom solution needs to be developed from scratch.
Please contact WhatsApp +8801952973806
I think that your script has a great base for what I’m asking for and some of the issues could very easy be corrected by giving Admin ability to change in Admin Dashboard all the “Menu Navigation Name(s)” & “Sub Name(s)” of the main menu(s) and in all Tenants, Owners & Maintainers dashboards, will solve some issues I mentioned.
Also if in the Admin Dashboard, Admin could add extra site pages and duplicate features and/or plugin modules that are on Navigation Menus, then Admin could change their labels (rename) and make slight enhancements on site. If your team could fix this it could make your product more popular with customers, I think.
You could add one more Report for Owner Dashboard which is a “Delinquency Report” to show all tenants that have not paid their due rent and amounts due, plus late fees. Pretty simple to add.
And the 3rd Party database storage module for clients separated databases, should not be difficult to drop in with the Laravel Framework features. What does your team think about my suggestions?
We can integrate all the requested features; however, implementing multi-tenancy is not feasible with the current structure of the script. It would require a complete restructuring of the system.
OK, so no 3rd Party database storage module for clients separated databases (multi-tenancy). I understand that is not possible on this Zaiproty script. Please make it a clear understanding for me with the following:
1. You said you can give Admin ability to fix and change the wrong labeled “Menu Navigation Name(s)” & “Sub Name(s)” of the main menu(s) within the Admin Dashboard for all Owners, Maintainers, and Tenants dashboards to modify the wrong labeled “Menu Navigation Name(s)” & “Sub Name(s)” of the menu(s) in all dashboards/
Examples of wrong labeled “Menu Names, etc
a. In the Owners Dashboard, there is a Menu which is called “Owner” which is wrong, it should read as “Tenants”. Also the Sub-Menu below that which is called “All Owner” which is wrong, it should read as “All Tenants”. Then the Sub-Menu below that which is called “Owner History” which is wrong, it should read as “Tenant History”. That should be corrected site-wide where that same mistake exists on the Zaiproty script.b. In the Owners Dashboard, when you click on Sub-Menu of “Owner” (should be Tenants) which reads as “All Owner” (should be All Tenants), at the top of page the heading reads as “Owner” which is wrong, the heading should read as “Tenants”. Below that is the Button to add new, which reads as “Add New Owner” which is wrong, the Button should read as “Add New Tenant”. After you click the Button to add new, you can see that you have the correct Info on that page that corresponds to Tenants (which is correct), and not Owner (which is not correct). That should be corrected site-wide where that same mistake exists on the Zaiproty script.c. In the Owners Dashboard, when you click on Sub-Menu of “Owner” (should be Tenants) which reads as “Owner History” (should be Tenant History), at the top of page the heading reads as “Tenants History” which is a little wrong, the heading should read as “Tenant History”. Below that is the table with columns and the one column heading which reads as “General Rent” which is wrong, the column heading should read as “Unit Rent” and that should be corrected site-wide where that same mistake exists on the Zaiproty script.d. In all Dashboards the Menu Names that refers to and reads as “Maintains” which is wrong, and should read as “Maintenance”, Also “Maintainer” or “Maintainers” which is wrong, and should read as “Maintenance Person” or “Maintenance Persons”. That should be corrected site-wide where that same mistake exists on the Zaiproty script. –End of Examples-2. And you said you can fix and do in the Admin Dashboard, Admin could add extra site pages and duplicate features and/or plugin modules that can be on Navigation Menus, then Admin could change their labels (rename) and make slight enhancements on site.
3. You also said you could fix the necessary, missing property management Report (which is wrong) called the “Delinquency Report” and add it to the Owner Dashboard. The “Delinquency Report” should show all tenants that have not paid their due Unit Rent and the amounts due, plus late fees. And should have the $ totals of all tenants amounts due.
If you can fix these mistakes in the Zaiproty script to make your script correct, I am ready to buy your Extended Licenses Bundle with the Main Script, the SaaS Add-on module all of your other plugin modules for the Zaiproty property management system script. Please let me know when you could fix these mistakes so I can move forward to implementation. Thank you for your help!
Al
Also a couple more things I forgot in last message:
4. The “Maintenance Requests” must have individual ID numbers (#00000001) in the script, similar to in the “Tickets” feature, which are necessary to track Maintenance Requests and monitor frequency of those problems to do preventive maintenance on property. There are some inconsistent Status labels in the (Drop-Down) Status Changes of the script, that read as “In Progress” (which is correct), but in some places it reads “Inprocessing” or “Inprogress” (which is wrong).
5. The “Tickets” feature has some inconsistent Status labels in the (Drop-Down) Status Changes of the script, that read as “In Progress” (which is correct), but in some places it reads “Inprocessing” or “Inprogress” (which is wrong). The entire script should be checked for these same Typo Error mistakes.
I, myself am willing to help you in fixing these issues if I can, and if you want my help of course, in any way I can. If your team could fix these things and please give me an ETA (estimated time) to fix, I will be happy to buy it for myself and these fixes will make your script product a lot more problem free with future customers. Thank you.
Al
This is a public demo site where many users are testing and entering random data. As a result, some labels and content may be altered from the language. The site is periodically reset to its original state. We appreciate your feedback and will consider improvements in future updates. However, an exact ETA cannot be provided at this time.
Hello, what do you mean? Where in the Admin Dashboard can someone change the Menu Names (on your public demo site)? I do not see that section anywhere? If that was the case I could change the mistakes I’m talking about in # 1. a. and b. above. I did see that in the last 2 hours your team did fix what I said in my prior message # 1. a. and b. (Owner to Tenant) but issue # 4. (very important) The “Maintenance Requests” must have individual ID numbers (#00000001) in the script, similar to in the “Tickets” feature, which are necessary to track Maintenance Requests (this is very important issue to fix). Thank you,
We appreciate your feedback and will consider improvements in future updates
Hello so when I buy the Main Zaiproty Script and the Zaiproty Add-On Module I will have access to another settings area and I, myself will be able to change all the text in all 4 Dashboards (Admin, Owner, Maintainer & Tenant)? Is that correct? Please show me how to access this, you sent me only a picture, can you send me access to look at this for the Zaiproty SaaS Script?
And can I add new (Front-End) site pages with a page-builder and add new or change (Front-End) Menu Navigation and change text to add newly created site pages to menu? [Examples: Links page, Info page] Please show me how and where to do it?
Also can I add new (Back-End) Dashboard pages with a page-builder to any of the 4 Dashboards and add new or change (Back-End) Dashboard Menu Navigation and change text to add newly created Dashboard pages to menus? [Examples: Resource page, Links page] Please show me how and where to do it?
And where is the Documentation for the Zaiproty SaaS Module?
If you can please show me how and where to access to make these changes, I think I will be ready to buy all modules. Thank you.
What do you mean by Light-Shot Gateway? You can update or correct any label using the translation system provided.
Currently, there is no built-in page builder for creating new pages. However, you can edit the existing pages as needed. If you wish to create entirely new pages, you can customize the source code to achieve that.
OK Thank you. Can you send me the link for the Documentation for the Zaiproty SaaS Module? I could not find it.
That does not seem that it has the SAAS Module Documentation. It has everything but SaaS.
There is no specific saas module Documentation
I have a few more questions before I buy script:
1. Can Tenant in Tenant Dashboard set Auto-Payments via PayPal and/or Stripe so Tenant can make automatic payments of monthly Rent to Owner of property?
2. Can Owner in Owner Dashboard set Auto-Payments via PayPal and/or Stripe so Owner can make automatic payments of monthly Subscription Plan to Admin for use of software platform?
3. Transaction Fee (percentage/fixed):
a. Can Admin in Admin Dashboard set (separately from b. below) in Settings under Payment Gateway a (percentage/fixed) transaction fee amount for Admin to charge for the use of PayPal and/or Stripe for online payments by Tenant for monthly Rent to Owner from Tenant Dashboard?b. Can Admin in Admin Dashboard set (separately from a. above) in Settings under Payment Gateway a (percentage/fixed) transaction fee amount for Admin to charge for the use of PayPal and/or Stripe for online Subscription Plan payments by Owner to Admin from Owner Dashboard?Customization:
4. What would it cost me for you to add to “Maintenance Requests” individual ID numbers (#00000001) in the script, similar to in the “Tickets” feature, which are necessary to track Maintenance Requests and monitor frequency of those problems to do preventive maintenance on property? Please give me a quote and an ETA for completion.
5. What would it cost me for you to add to script a Page Builder to create site pages? Please give me a quote and an ETA for completion.
Thank you.
1. Can Tenant in Tenant Dashboard set Auto-Payments via PayPal and/or Stripe so Tenant can make automatic payments of monthly Rent to Owner of property?
Ans: no
2. Can Owner in Owner Dashboard set Auto-Payments via PayPal and/or Stripe so Owner can make automatic payments of monthly Subscription Plan to Admin for use of software platform?
ans: yes
3. Transaction Fee (percentage/fixed):
ans: no
4. What would it cost me for you to add to “Maintenance Requests” individual ID numbers (#00000001) in the script, similar to in the “Tickets” feature, which are necessary to track Maintenance Requests and monitor frequency of those problems to do preventive maintenance on property? Please give me a quote and an ETA for completion.
5. What would it cost me for you to add to script a Page Builder to create site pages? Please give me a quote and an ETA for completion.
ans: for customization, send detailed documentation ofthe task in WhatsApp (+880 1952-973806)
Great work!
thanks
I previously reached out via email and WhatsApp regarding the customizations I need for the Zaiporty script, but I haven’t received a response yet.
I want to proceed with purchasing the script, but I’m holding off until I get confirmation that these customizations can be implemented, along with the estimated cost and timeline. These features are essential for my business, so I need clarity before moving forward.
Please provide an update as soon as possible. I look forward to your response.
Pre-Sales question. In this SaaS version, is there a way we can withhold like a % of the rent payments as a “processing fee”?
Second question: What is the difference between the extended license and the regular?
Second question: What is the difference between the extended license and the regular?
The Extended License allows you to charge end users for using your product, unlike the Regular License, which does not permit this. If you intend to collect payments from end users for accessing your product, whether it’s sold, subscription-based, or part of a membership, you must obtain an Extended License. The license is limited to a single domain or application, meaning you must purchase a separate license for each domain or project. Additionally, multi-domain, multi-client, or using the item in multiple end products is not permitted under any license, whether regular or extended. The Extended License also includes lifetime free updates, but images are not included after purchase. This makes the Extended License ideal for businesses or developers looking to monetize their product or offer it under a paid model.
Pre-Sales question. In this SaaS version, is there a way we can withhold like a % of the rent payments as a “processing fee”?
you need customization for it
I would like to have the SaaS version of this system installed with all the add-ons on my selected domain, and I need the installation to be done by you. Could you please let me know how much you would charge for this?
If you buy extended license then you will get free of cost.
The Zaiproty – Property Listing Addon is simply useless, it does not work to upload images. It has been 6 months without any fixes. When the user uploads images of the ad, the images are duplicated, repeated on the site. Are you going to ignore the fixes for the other products and continue to abandon customers who purchased the addons?
did you create ticket? what is your ticket number?
Create a ticket : https://ticket.zainikthemes.com/
PSA001847: The response did not resolve the situation; it remains the same.
PSA001571: Zainik Lab itself took responsibility for the issue. Until today, no solution has been provided.
PSA001574: I still have no solution… 5 months waiting… I’m starting to think that your company is not serious.
PSAS001554: I still have no solution… 5 months waiting… I’m starting to think that your company is not serious.
PSAS001559: I receive the following response in almost every support request: “Our team has noted this issue. This issue has been updated in the feature. Regards.”... How many years does a customer have to wait for the repair? Is your response, “One day we’ll fix this??!”... Is this really the answer from a company in the software market when you need support and a tool repair? It feels like a joke! Over 6 months waiting, and still no solution!!!
we saw your application is not up to date, please upload your application and if your issue is not fixed the create a ticket with all of your issue
Please, I need you to resolve the issue… I have been waiting for over 6 months. I am sending again the credentials (inside my tickets). All versions are up to date.
Please, I need you to resolve the issue… I have been waiting for over 6 months. I am sending the credentials. All versions are up to date.
Check this:
- PSA001847: The response did not resolve the situation; it remains the same.
- PSA001571: Zainik Lab itself took responsibility for the issue. Until today, no solution has been provided.
- PSA001574: I still have no solution… 5 months waiting… I’m starting to think that your company is not serious.
- PSAS001554: I still have no solution… 5 months waiting… I’m starting to think that your company is not serious.
- PSAS001559: I receive the following response in almost every support request: “Our team has noted this issue. This issue has been updated in the feature. Regards.”... How many years does a customer have to wait for the repair? Is your response, “One day we’ll fix this??!”... Is this really the answer from a company in the software market when you need support and a tool repair? It feels like a joke! Over 6 months waiting, and still no solution!!!
check the ticket PSAS001847
Hi dev, Could you add multilingual on Saas landing page
The admin can manage multiple languages, but user-uploaded content is limited to a single language.
Hi, I purchased this add on and am i getting the error “Something went wrong” after I install. I noticed the role_has_permissions table is empty.
Create a ticket : https://ticket.zainikthemes.com/
1, As you saying saas product – which concept of saas you using? multiple data base for per tenant basis of single database for all?
2, Do you have custom domain system for tenant?
3, Is your other related addon support in SAAS?
4, Is SAAS required extended version license or will work with regular license?
1. Yes, single database for all
2. No
3. Yes
4. For SAAS, you will need an extended version license.
WHAT does this part mean in this statement? “and earned words on your subscription.” ...Please be aware that cancelling your subscription will cause you to lose all your saved content and earned words on your subscription.
please create ticket
https://ticket.zainikthemes.comWHY? you wrote that in the script, it seems to have no meaning or you forgot to write it into the instructions? it even appears in the demo… it is the same as you asking me to open a ticket for wanting to know what Zainiktheme means… but at least that is easy to figure out… I will open a ticket, should I open a seperate ticket for each question or can I list the 6 or 7 issues I have in just one ticket?
For any technical support you must need to create a ticket.
Or if you have any existing ticket you can ask the question in their.
You wrote a sentence within the GUI of your script that in my native language makes absolutely NO SENSE based on the features of the program this is NOT a technical issue, further you ignorantly did NOT even bother to address my question re the number of tickets I should open, I clearly askes in very basic english a question and you intentionally did not answer…. It is like you are not even trying.
If you don’t want to create a ticket.
Then send us the screenshot where you see this alert.
Thanks
lets try this should I open a seperate ticket for each question or can I list the 6 or 7 issues I have in just one ticket?
should I open a seperate ticket for each question or can I list the 6 or 7 issues I have in just one ticket?
should I open a seperate ticket for each question or can I list the 6 or 7 issues I have in just one ticket?
should I open a seperate ticket for each question or can I list the 6 or 7 issues I have in just one ticket?
One ticket is ok
For saas, there must be a real estate agent login or if he/she will enter as an admin, there must be a super admin in the system.
For saas you can sale property management service to any property owner like real estate or any other owner
There should be an area where property owners can view the status of their properties managed by Realtors.
there is a property owner account, there he/she can view everything
Hi, we are interested in purchasing but concerned about the any remains serious bugs and you support response time. What is the present status?
Our usual response time 24hr – 48hr.
We provide support by tickets.
This script don’t have any serious bug because already 250+ fully active user we have, they are running business. But still if their have any minor issues we will fix it gradually.
Thanks
Hello could you please add a pre loader
We have a pre-loader. And you can activate and deactivate from the admin panel.
Hello are you able to add an affiliate addon to the SaaS? Also please confirm if the payment gateways like Paystack and Flutterwave accept other currencies or if they only accept NGN Currency?
yes, Paystack and Flutterwave accept other currencies. and we noted about affiliate addon, we will integrate it in future
Good morning. I have 8 open tickets, all without a solution. They have been open for over a week. Has support stopped working? Does support leave customers abandoned?
In reference to ticket PSAS001555, you have requested the setup of DocSign. We have provided the necessary documentation along with screenshots (https://prnt.sc/SiwdUxFYo6Vu). Please note that configuring this for you is not covered under the free support policy as per Envato’s guidelines.
In reference to ticket PSAS001571, we provide solution and you already apply it and your issue is buing solved https://prnt.sc/5Dgb1Woqlr3L https://prnt.sc/jU-n6ir-L4pe https://prnt.sc/5g1UGgstqGc1
In reference to ticket PSAS001574, its related with PSAS001571, its also fixed in previous. you need to upload one image at a time because is old image uploader https://prnt.sc/S_p5keNU42oz
Any plans to add
SuperAdmin Staff with roles and permissions
Owner Staff with roles and permissions
We have noted your suggestion
Please integrate DocuSign to this
Is the regular license enough so that the SaaS can be resold or charged to customers? or do I have to buy the extended license?
Need extended license.
