1302 comments found.
Is this script only for managing 1 restaurant or is it multi-use(Multi-Tenancy)?
It is a saas application and manages multiple restaurants.
We use a single database to manage all restaurants. Check demo and log in as superadmin to see all restaurants. Restaurants can register themselves from the signup page
You said you use a single database to manage all restaurants. Does that mean that whoever buys or uses this product, is not independent from you ? Yes? Everything is under your sole control… I understand you correctly?
Once you buy the application. You become the owner of athe pplication and now it is completely yours. We do not have any control over that at all.
You are the sole control
is live notification use realtime communication such as websocket
we have used https://pusher.com/
If I buy the Regular License now and later need the Extended License, do I have to pay the full 79 again?”
Yes you need to buy that separately as codecanyon do not have option to pay the difference
You have good product but you can make it great. One important advice to you is that make your exisisting feature bullet prof rather integrating lot of features, I think still your system way behind for production usage when you compare to existing products. Lacks somany reports and offline fucntionality for practicality,
I have been using dozens of opensource and proprietory product in Restaurant field last 12years so I know its always SIMPLE & FAST tech wins rather than system with lot of features
We will send suggestion to the team. Thank You for your valuable suggestion.
Thank you
Hello,
reviewing your product. i have a question. everthing is included or something need to purchase as addon in your portal?
You can check the list of modules available. Add on is written on add-ons which you need to buy separately.
https://envato.froid.works/product?product_id=55116396you can simply buy main app and the universal module bundle to get all existing and future modules for free
hello, your code is good. But there is a major about site speed. you should make this fixed. on pos menu or any menu every time click on any pos options or menu, its take few Millisecond to reseponse, I think every click is checking server response which is making it slower and CPU usages high. pos area should not take time to response or server ping. it should load as preloaded javascript. only placing order or print should ping to server also that should be very faster.. cause customer will face very frustrating for this slowness. Please fix this issue.
We are working on this issue. We will fix it soon.
Thank You
Hello.
Is this system based on a multi-tenant logic? Meaning, is there a separate database for each restaurant while a single backend codebase runs all the databases?
Or is it multi-tenant in another way and works with a different logic? I’m interested in how the database and code structure operates so that I can understand the system before purchasing the project.
Sorry we have single database that handles all the restaurant. 99% of our customers uses shared and on shared hosting its not possible to automatically create the database on server that is why we have only single database to handle everything
1. If I have restaurants operating in different regions with different tax rates and segments, do I need to purchase a separate code for each one?
2. You also have addons — do I need to purchase each addon separately for each restaurant?
3. If I do purchase them separately, how will I apply new functionalities you add in the future to my restaurants?
4. Will my old data be lost during this update or implementation process?
5. In this situation, what would you recommend? How should I proceed?
6. Do you have an operational bug-fix team or a communication channel available?
1. If I have restaurants operating in different regions with different tax rates and segments, do I need to purchase a separate code for each one?
This is a saas application . So you just need to register or add restaurants and then add taxes for that. There is no need to of separate code
2. You also have addons — do I need to purchase each addon separately for each restaurant?
You can simply buy the universal module bundle. Like i said its a saas application and not non-saas. Single code will work. You need to add restaurants from superadmin panel or from signup page
3. If I do purchase them separately, how will I apply new functionalities you add in the future to my restaurants? You do not need to purchase code for every restaurant
4. Will my old data be lost during this update or implementation process?
No data is going to be lost in the update
5. In this situation, what would you recommend? How should I proceed?
We always recommend to take backup before updating
6. Do you have an operational bug-fix team or a communication channel available?
You can contact us via support https://codecanyon.net/item/tabletrack-the-complete-saas-restaurant-management-solution/55116396/support
Great, thanks a lot.
and I have one question,too. can I set up different restaurants different language,currency and timezone?
Yes exactly. Saas is built for that only
Have a nice days.
Hi we need an improvement if this apps speed, please look into it, alot of my users are complaining in the general lag of the app, even with cloudflare caching , nginx optimisation, php opcache , nothing the app is still generally slow like clicking buttons, etc can you guys do something?
Are you getting the same issue with our demo??
Where can we change the settings to require customers to enter their name and phone number for pickup orders? Also, the KOT has disappeared in the latest update — it only shows in the kitchen section now, and only for users who haven’t purchased the module?
We don’t have a setting for this yet, but we will forward your suggestion to the team. If you are using the Kitchen module, all KOT records will be shown under the Kitchens menu according to the respective kitchen. If you are not using the Kitchen module, all KOT records will appear under the KOT menu.
Thank You
Other question I am super admin and I buy the white label print with my logo, Now when a restaurant print a receipt. In that receipt it will show (my logo, the restaurant logo or tabletrack logo)? What is the reason of the white label print. Or every restaurant will ne to buy this white label to be able to print restaurant logo name? Could you explain please
The receipt will show the logo of the restaurant.
Desktop application is currently has logo of tabletrack and name of tabletrack. If you want your all customers do not know want ton know anything about tabletrack. You can order custom white label desktop printing app.
We will create the app with your superadmin logo and this will your customers will see only your logo on desktop app. The print will always have their restaurant logo
Hello I have a question, just crazy idea but it could happen, I made my order in qr code i account still open because j want to other desert. BUT my phone run out of battery. And I need to pay with card how the restaurant will charge the custome order? The system have the option to pay with fiscal card?
No. Cashier can take the payment with card but it is not linked to system. so need to be marked paid manually for the order.
Thank you for reply, how can i do this payment manually, I need to use other system outside tabletrack to complete payment? Sorry for my lack of knowledge but can you provide video or screenshot please
Please contact via support ticket so we can share details regarding this or can discuss on it.
Thank you
hello the light and dark mode option specially auto turn dark is annoying for admin panel and customer site is tthere option to make always light till the customer change by him self?
once the theme is changed by customer then it will not change automatically.
How can I add new or edit “Item Type” in Add Menu Item in admin?
They are fixed right now. Which one you want to add?
Can I use SAAS on regular license ? and the Modules can they be used too in regular license ?
You need Extended license of Main app and then for modules you can go with Regular license
A list of modified files would be extremely useful for those like me who have already made changes to the application.
Please contact via support ticket.
Thank You
“Added option to set customer name and number in pickup order” do you still have to log in to use this option
We have an setting for it. If setting is enable then need to login otherwise no need for login. Settings -> Customer site -> Customer need to login to place order
Thank You
I cant set this separate from dine in and i don’t want people to log in to make a dine in order.
If you disable the login condition then still delivery orders from customer will have to signin.
Ok but plese judt give us an option in next update
We will send suggestion to the team.
Thank You
enable token number in order settings
i want to ask the accounting person who will check with the purchase orders is there reports to see how much we paid for purchase order and how much due? like payments reports for inventory purchase orders
not yet but will plan this
Pre-sale question – Can this app auto print the order as soon as it come without someone someone doing it from POS? I tried demo but couldn’t find the option
Auto print option is not available yet. You need to click on print button to print order.
Thank You
Make sure you have desktop printing app running and and in printer setting you have select direct print. Then it will work
Please consider the follow issues in next update: 1. Link/Butten freeze untill page is refresh. 2. Add NET profit and expenses in Dashboard 3. On Expense Summary Report allow the expand the details link like Ingredients, etc.
Make sure you run the application on main domain or subdomain without public in url
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