48 comments found.
fresh desk support is not letting me login with my support user and pass-I can not see my open tickets and need help-
Hi,
I am sorry to know that , I changed credentials of your account & sent you credentials via mail
thank you
the problem with the rental theme is that there is no form field that lets the renter indicate an address of where the rental is to be delivered to- other than that the theme is great – but worthless if someone wanting to rent equipment can enter delivery address
Hi,
thank you for the appreaciation & feedback
But we do have location feature: https://prnt.sc/kVwA8apTPI2n
You need to add the deliverable locations from here: https://prnt.sc/DeYCK2yWOndo
but sir- everyone booking a piece of equipment has a different delivery address and we do not know each address until the rental request has been placed- cant this will be impossible- cant we just add a form field for them to input their address after the name and phone number fields?
Hi,
here Admin is providing delivery charge for each location
Thats why Admin entering the location with charge
If you have any idea in this scenerio, you may share it
could you show me the file that would let me add an delivery address to the booking page? This is such a simple request
As far as I know, it cannot be done just by modifying a single file.
For tech assistance, Please create a support ticket here: https://kreativdev.freshdesk.com/
they will be able to tell you better
Our weekends:
one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)
Unfortunately, I am not a tech person
Wrong area
I have purchased and uploaded this script, everything works fine, but the system email is not working at all. Password reset and all is not working. see https://dkapparty.com/
Hi,
it must be with SMTP credentials / hosting’s mail server.
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
Our weekends: one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
How can i Install a Google tag (tracking id) ?
Hi,
you will need to add the script in our code
Admin panel does not have this option
You may renew support & create support ticket , they will show you where to place the script
thank you
Hello,
So i have uploaded and extracted the installable folder but the installer is not working. This is the error i get 404 – File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
Hi,
Most likely the server needs some config modification to work with Laravel’s .htaccess file
I am not a tech person but earlier I saw this issue from hosting
For technical assistance, Please create a support ticket here: https://kreativdev.freshdesk.com/
Sorry for delay in response as we were on a Eid Holidays
Hello, This is over 2 days i have put this on a ticket that i am yet to get a feedback. I have encountered other issues.
1. I am not able to set the slider banner. It keeps remaining in the static mode. 2. I have edited these custom pages; Deliveries, About Us and Terms and condition pages but yet they are not previewing the updated content. 3. The French language selection shows a page not found.
Help me on this.
Hi,
Our weekends:
1 week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
But We try to reply on the weekend Thursday too
Thank you
about update you dont have anynews???
Hi,
unfortunately, we cannot share any ETA / promise for any feature update
we will be updating according to most buyer requests, urgency, our ability & available resources time to time
Thank you
you have good products but you are still lacking in the mobile app developer section
most clients want mobile app services not website based
am already your client with 2 products – want more but with mobile apps
Hi,
Thanks for the appreciation, dear
As soon as I am capable , I will hire mobile app developer
Thanks for the feedback
I have a question user rents equipment and selects 2 way delivery, then how rental company know about the address of a person because no option is available to enter address
Hi,
the company will contact manually with the customer as they already got phone, mail of the customer
But I think you made a good point , I will note it
THank you
Also, as a See in the demo, the stripe payment system uses manual card entry not using the stripe element option, as per my knowledge for that purpose we need to get PSI CSS complaint I think you need to use stripe element option in that area
????
I am sorry, we do not have this option & not is plan for that yet
Are you still working on this product? Will be there any upcoming update?
Hi,
unfortunately, we cannot share any ETA / promise for any feature update
we will update all our scripts time to time according to our ability & available resources
Thank you
do you have saas version or multi vendor version?
we have multivendor version named ‘Multirent’
a multitenant version is in development right now, will take time
noted. cannot wait..
There is no option that user can book more than 30 days.
offcourse users can book as many days as they want
& Admin can set the minimum & max number of bookings days for an equipment
screenshot: https://prnt.sc/QUJg1M7pd09l
Hello i need a little support, Advertise area don’t works, and there is any way to change the bg color from white to black ?
Hi,
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share proper screenshots , website link, website admin panel access & cpanel / ftp access so that support team can debug it
NB: Friday is weekend here
I found an issue: If two users book the same item for the same date and use an offline payment method, admin then goes into the back end to complete the payment. If the admin completes one of the payments and tries to complete the second with an overlap of dates, the system allows this. It should check if Its available before allowing admin to continue. This will lead to double booking.
Hi,
we have handled this issue already
we have blocked it during the booking
if an booking on a date in pending state , then another customer cannot book on the same date (till the first booking is accepted or rejected)
but if the equipment has multiple quantities , then it can be booked on the same date until all quantities are booked
why has MultiRent got more features? This also should have Security Deposit and more on the dashboard? thanks
Thanks for suggestion, its in note already
If you need now, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support.
I tried to join Telegram but I need your country and Phone number thats so i can add you as a new contact
I am not sure why our number & country will be required for you to join telegram
You might need your country & phone to join Telegram (not mine)
If you finding it hard to join telegram, you may mail us at kreativdev.envato@gmail.com
Hello It would be nice to have sub categories
Hi,
We are noting down these features
If you need now, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support.
Thank you
Hi, I see that it is build with PHP7, will it support PHP8.1
Hi,
Sorry for that mistake
we had added PHP 8.x support here: https://prnt.sc/hHDIjRJYPSAQ
Good, Do you offering installation services ?
We provide free installation on cpanel (apache) based hosting
For other hostings, it will be charged & you may contact our Telegram (KreativDev) for that
I love this script but the only thing left out is identity verification. Users must upload their ID Cards when creating the account or there should be a portion for them to upload after account is successfully created.
Thanks a lot for the interest & advice , dear
We are noting down this feature
If you need now, You may contact us on telegram for customization
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support.
Hi, On the demo I couldn’t find that if a User books an equipment for a certain time period, can another user book it too for that same period of time or the website will tell them that it is taken? (Lets suppose that there is only one piece of that item so it can’t be rented twice simultaneously)
Hi,
there is a quantity field in the equipment form
Support an equipment has 2 quantities
If the 2 pieces are booked on a sepcific date, it cannot be booked anymore
We have this validation
when will you fix support for newer PHP? your script is using php version thats EOL!
we will be doing it soon
If you need right now, you may also hire us
This is in urgent note already
