8483 comments found.
Hi, how much is the All-in-one Package [Black Friday Bundle]? And from where can I buy it? (Sorry I can’t see it anywhere)
Hi there!
Our 60% discount on the All-in-One Bundle is still active. Just head to your Dashboard → Marketplace and you’ll see the bundle listed at the top. The discount will be automatically applied once you add it to your cart.
Cheers, TeamMagic
It seems many like many are facing 500 server error and I think it is mostly happenining when they remove templates/Change pricing plans/Assigning/User assign. If this is repeated issue and common known issues, please add the fix/suggested solution to the documentation.
Because your team has too many tickets and it might take 2-3 days to solve it. If there is certain small fixes, you can share that over docs and it will help us.
Hello, @lvcodes,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Ticket ID: 54952 Done. Only the coupon issue is pending.
Hello, @lvcodes,
This confirms that we have received your support ticket #54952 reply. Please be assured that your request is important to us. Our support team is currently handling cases in a first-in, first-out order, and they will give your ticket their full attention as soon as it’s next in the queue.
Thank you for your understanding. We will be with you shortly.
Best Regards,
Team MagicAI
Support System Documentation
Hello, I hope you’re doing well. I would like to ask if the Magic AI team has been able to review my case after I sent the requested credentials. E-mail: leonidas.gomesxxxxxxxxx@gmail.com (17/11/25) If you need any additional information from me, please let me know. Thank you in advance!
Hello, @Leo276,
I can confirm that we have received your support ticket (#54582). Our support system processes tickets in a queue-based manner. Once the tickets ahead of yours are resolved and replied to, our support engineers will review, address, and respond to your request.
We appreciate your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Can you tell me what are the main features, included in this script? And which plugins are paid
Hello, @velosite,
Thank you for your interest in Magic AI.
Please refer to the Magic AI documentation here: https://docs.magicproject.ai/
It will help you better understand the script and its features.
Best Regards,
Team MagicAI
Support System Documentation
The black friday bundle is still valid?
Hello, @velosite,
Its still running and available, Grab it asap! 
Best Regards,
Team MagicAI
Support System Documentation
Is there an expiration date for the $119 coupon for purchasing an Extended License? How can I use this coupon code when purchasing the All-in-one Package [Black Friday Bundle]?
Hello, @uurgultepe,
Thanks for your interest in Magic AI,
1. If you purchase during the promotion period, you should be able to use the coupon anytime.
2. You can add the coupon in your cart and use it to purchase any extension or bundle.
Please note that: The bundle offer will be ended after the Black Friday promotion so purchasing the bundle during the promotion will be the best option.
Best Regards,
Team MagicAI
Support System Documentation
Are there any regional restrictions on the use of the source code?
Hello, @nwnuyhs,
No there is no such restrictions, You got the full code and you’ll have full control without any restrictions –
Best Regards,
Team MagicAI
Support System Documentation
Hiii If i Buy ,i can get all the mention features ,when i check demo there have separate frontend. in one domain all is work or create subdomain. Kindly explain or send me any video or any live website to explore. Please
Hello, @1941012307psatyajit,
Thanks for your interest in Magic AI,
Magic AI offer two license types: (Regular and Extended)
With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
For more detail please read the documentation here: https://docs.magicproject.ai/
Best Regards,
Team MagicAI
Support System Documentation
60% to previous customers?
Hello, @underraino,
Apologies for the inconvenience, but I’m having trouble understanding your concern. Could you please provide more details?
Best Regards,
Team MagicAI
Support System Documentation
60% discount is only for new coming users. how other other users who purchased few months ago can get a discount on the extensions 60% too?
Hello, @underraino,
Unfortunately, we do not offer discounts on pre-sale purchases. However, you can still receive a discount if you purchase Magic AI during the current discount period.
Best Regards,
Team MagicAI
Support System Documentation
Hi, I cant see any cyber discounts on extended license.
Envato does not apply discounts on extended license.
how to login ？ ：https://community.projecthub.ai/login
Hello, @nwnuyhs,
Kindly submit a support ticket, and our team will promptly provide you with a private invitation link.
Best Regards,
Team MagicAI
Support System Documentation
Dear ， if I upgrate to extended price，can you refund me the regular cost 19$ ?
Hello, @nwnuyhs,
Please follow the steps provided in the documentation to upgrade to an extended license https://magicaidocs.liquid-themes.com/upgrading-to-extended-license/
Best Regards,
Team MagicAI
Support System Documentation
IF I if I upgrate to extended plain ， are all of the theme free to use?
Hello, @nwnuyhs,
The Extended License does not include any paid extensions — these must be purchased separately. This license only unlocks the Payment Gateway and Pricing Plans pages, which are essential for enabling SaaS functionality.
Best Regards,
Team MagicAI
Support System Documentation
I want to buy All-in-one Package [Black Friday Bundle]. So can I get a refund for the previous add-ons I purchased? Also, what if I want to issue an invoice? What information do I need to provide? I’m in Vietnam.
Hello, @MRTUJSC,
Please generate a support ticket via our support system and in your support ticket you can ask for the Refund along with the invoices you are talking about, Our support engineers will review the information and assist you accordingly.
Support System: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
When will the Black Friday Bundle sale end?
You said “AI Agent is taking action, reporting, optimizing – it’s working like a human”—but in the AI Agent write up on your product page i only see mentions about social media. So does this upcoming AI Agent only handle things related to social media posts (reporting, optimizing) or does it also do other things NOT related to social media? Please clarify
Hello, @jomy8799,
We’re introducing our new AI Agent for social media, which can automatically manage posts and optimize various agentic capabilities across your social media channels. In future updates, we’ll continue expanding its abilities by adding even more AI Agents to support additional tasks.
Best Regards,
Team MagicAI
Support System Documentation
Not sure I am finding anything that useful in this script that chatgpt can’t do better. No plan for agent management either ? Agents? any plan to integrate anything like AGENTS creating, twillio integration/ phone integration.. Regards
Hello, @qikstudios,
Thanks for your contact,
We are already preparing AI Agent: AI Agent is taking action, reporting, optimizing – it’s working like a human. Demo is being prepared.
Magic AI also already have WhatsApp Integration (Twilio): https://docs.magicproject.ai/external-chatbot-whatsapp-integration/
And yes we have more new plans for the future, If you have any idea, you can submit it as a feature request on our community page here: https://community.projecthub.ai/c/feature-requests/5 We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Support System Documentation
is there a chatbot for social media ? means the chatbot can answer the messages on facebook, instagram, X, Linkedin , tiktok and so on ?
Hello, @Pixel500,
Thanks for your contact,
Yes, Magic AI provides such functionality:
01. External Chatbot – Facebook Messenger Integration: https://docs.magicproject.ai/external-chatbot-facebook-messenger-integration/
02. External Chatbot – Telegram Integration: https://docs.magicproject.ai/external-chatbot-telegram-integration/
03. External Chatbot – WhatsApp Integration (Twilio): https://docs.magicproject.ai/external-chatbot-whatsapp-integration/
You can further read in Magic AI documentation: https://docs.magicproject.ai/?s=chatbot and if you have any more concerns, you can generate a support ticket via our support system so that our support engineers will check and assist you accordingly.
Best Regards,
Team MagicAI
Support System Documentation
Are you planning to have a sales discount on Black Friday event?
Hello, @andriraharjo,
Thanks for your interest in Magic AI,
We don’t have any information to share about Black Friday discounts at the moment, but we’ll be sure to announce any updates as soon as they’re available.
Best Regards,
Team MagicAI
Support System Documentation
Can it be used to auto-create content and auto-schedule content based on variable/set parameters that can be trigged based on event based or conditional?
Hello, @neomatrah,
We do not have such feature at the moment, however you can write it as a feature request, To help us track and consider your idea, please submit it as a feature request on our community page here: https://community.projecthub.ai/c/feature-requests/5 We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Support System Documentation
I hope this message finds you well. During your recent Black Friday campaign, I purchased and successfully activated an extended license. I would like to kindly request guidance on how I can redeem or access the corresponding credits for the marketplace as part of this promotion.
Could you please provide me with the steps or any additional information required to proceed? If any further details about my purchase are needed, feel free to let me know.
Thank you in advance for your assistance, and I look forward to your response.
Best regards,
Hello, @miraiserver,
Thanks for your purchase and for your contact,
You can use the coupon to purchase any extensions in the MagicMarket. If your cart total is less than the coupon value, you pay nothing. If it’s more, you only pay the difference.
Please contact us through our support system, and our support engineers will verify your request and provide you with the specific coupon code: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
Dear Team MagicAI Thank you for your quick response and for the information!
I will contact support as advised.
Best regards,
Sure anytime!
Does Real-time Voice Chat add-on – work at AI chat?
Hello, @bfact2015,
Yes, it works with both AI Chat and AI Chat Pro.
Best Regards,
Team MagicAI
Support System Documentation
Please see this #54862 , this issue- Blocking me- multiple Add-On Purchases!
Hello, @bfact2015,
I can confirm that we have received your support ticket (#54862). Our support system processes inquiries in the order they are received. Once the tickets ahead of yours have been addressed, our support team will review and respond to your request.
Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Hello team. I´ve missed the cupom by an Hour. If I get the license now I can still get it? Kindly regards.
Hello, @Sommapropaganda,
Thanks for your contact and for your interest in Magic AI,
Unfortunately, the promotion has already ended, and the coupon is no longer available.
Best Regards,
Team MagicAI
Support System Documentation
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