377 comments found.
OFO #484 Ticket Generate 05-01-2026 Still No Reply Our Team.. Website Show Error 500 … Automatically Not Working.. https://tamiloviyam.in/ Customer Asking to me Trouble Please Fix issues Why Come that type of problem
asked the team will fix your issue
Which Php Framework you are using and Which version you use?
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Such a wonderful and great application; I just bought mine yesterday, installed and configured on XAMPP successfully. I love it but have few questions which I have sent to a WhatsApp number I found in one of the comment sections. One other thing is, how do users from other outlet sync sales to the system at the close of business, where can I find the sync button or whatever it is called?
Hi there, Thanks a lot for your appreciation. We will check WhatsApp to answer your questions. To gain sync facility between outlets, you must need to host it online, not XAMPP. Thanks!
I plan to go online (VPS host) soon, please guide on how and where to find the sync function.
Sync feature works automatically. How Sync Works - You are using the POS - Internet goes suddenly - The POS still works and processes orders - And stores order data in local memory - Internet comes back - POS sends all locally saved order data online again
Also you people are just wasting your and client time on looks and third class exyttra updates manin bugs,,main mistakes u people dont check and correct like double unit feature is wasted ,, in your software you just purchase in one unit and sale in other like purchase in box and sale in piece.. the main purpose is there for double unit is to purchase in in one unit and you can sale in both 2 units like box purchase and you can sale both in box and piece..
6 months have passed after your purchase, and now this has got your attention. It is strange! You had the chance to explore the demo fully before you buy. Even you could put a feature request or customization request. But after more than 6 months, reporting it as a bug is not usual.
your software is home of bugs.. there is a huge mistake / bug / developer mistake … if a client buy 100$ item and pays 20$ so 80$ will be due… when he come to pay rest 80$ admin cant update its invoice after adding due amount ,,,how to give final bill all paid final bill of that invoice…
Where are the other rooms of the bug home? We would like to suggest that you understand how the business transaction works. A due sale and a due payment are both completely different transactions that can’t settle each other. A final report of the customer ledger will settle that. Let’s assume a customer made a due of 100 and 120 on different dates and later came to pay 150, saying he would pay the rest after a few days. Which bill will be settled for this case?
but after settelemn how to update and give final bill to customer
Again, please we suggest that you understand how the business transaction works.
Hi I would like to understand how digital weight scale integration works in OFF POS. I am unable to find any configuration options in the user interface. Could you please explain how this functionality operates? It will help clarify many questions for new buyers.
Please ping me on WhatsApp: +8801812391633
You have mensuion in the detail for weightscal integration, PLease tell how to integrate as i m already having your one licence and now planning for fruits and vegetable shop.
Hi there, I dont see your purchase sign.
I have purchase from my another account.
Please place comment from that account.
i will buy for pharmacy. Would you give me Bangladeshi medicine data?
To get Bangladeshi medicine data you need to buy biponi. Please contact Kamrujjaman +880 1894-449090
Regarding SaaS for now I am not planning to charge users but in my company I have multiple business so I want to use SaaS feature for my own company or business names, can I use like this this with regular license? Other thing I want to confirm: your script I all in one with no plug ins, correct?
please contact WhatsApp for saas details: +8801812391633 Thanks!
Are you planning to implement Google calendar for booking? This would be great so customer can get notifications via Google calendar.
We didnt think about that yet, we willl check that out.
Hello also please consider in eCommerce front-end the option to add quotation form and a way communication between buyer and seller (chat module) this is important so they can ask about the product. Thanks
Thanks for your feedback. We will think about these.
I’m planing to buy off pos saas, but i wanted some features like mechant sale wise dynamic QR CODE Display option, and many way’s Amount paying option (Bill Amount: 100 But Customer pay to 2-3 options, phonepe30+cash40+paytm30 :100)
Hi, multiple payment options for a single sale are available, but I couldn’t understand the question about the QR code. To purchase saas, please contact WhatsApp: +8801812391633 Thanks!
I am struggling to configure at both localhost and at website created the ticket Ticket ID : OFO #455 please help me at first
The team will check it shortly. Thanks!
HI Your support is not active i have been waiting for 4 days and still no one is helping me . Can you please escalate to do the needful as soon as possible. Otherwise i will apply for refund
Can u please share me your ticket id on my whatsapp +8801812391633
I am running the script and when I select the outlet, I get an error
This page isn’t working localhost is currently unable to handle this request. HTTP ERROR 502
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Ticket ID : OFO #456
Ok
HELLO HAVE QUESTION AFTER MAKE SALE IN POS ANTRY TO PRINT THE WINDOW TO PRINT NOT DISPLAY SAYS ERROR
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
Hello, I’ve been reviewing your demo and it has good options for handling various types of items. However, I’ve noticed that what you call “Accounting” in your main menu doesn’t correspond to international accounting standards. Specifically, it doesn’t define accounts as Assets = Liabilities + Equity, and it doesn’t build a cumulative chart of accounts, meaning account levels or definitions of parent and child accounts. These accounts would be used to formally record taxes, bank balances, cash, furniture, inventory, sales, expenses, etc. And from there, you would generate formal and traditional accounting reports such as the balance sheet, income statement, general ledger, etc. I hope you can introduce formal accounting in future versions. Thank you.
Yes, we agree with you. As most shop owners are not familiar enough with accounting terms, we kept it easy for them and also close to their practice. But we have a plan to bring international standard features one by one so that they can adapt easily. Thanks!
if completely install successfully “Select Your Nearest Outlet” Popup box show i choose “Door soft” and submit click show ” No input file specified. ” how can i solve.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
OFO #451 is still not resolved yet. same error is occour. The website where I submitted the ticket is also showing a 403 error.
Hi I see that the team replied to you in the ticket. Please check. Thanks!
Hello, I’ve been testing the demo and I’m interested in purchasing this item. Could you confirm if there are plans to enhance the e‑commerce site’s front end? Additionally, the HR module would benefit from more features, as some important functionalities appear to be missing. Thanks.
Yes, we are working on both, including some more features like accounting and other facilities
Thank you, please also add shipping fee based on location, product dimensions and weight, etc. This module needs to be improved.
Hello, on eCommerce page, please add a Shop page were all products are displayed and more filter options, search feature needs to be improved since wen we enter a word we need to select product but would be great to once enter word display all related products not only as list to select, please add on admin panel, projects, task modules, and option to customer request a service, contract module. Thanks
We will check for these features. Thank you!
Hello, 1. How can products be imported? Does it support importing via CSV or Excel? If so, what is the maximum number of products that can be imported an how import his images from products (I have a product database of moreless 5000 items)? Can the category be specified during import? 2. Also, if there are multiple cash registers operating and the internet connection is interrupted, and they go into offline mode, how do the terminals know the product inventory levels to prevent overdrafts once the internet connection is restored? (Or does this function only work for a single register?) And in the case of multiple terminals, if the inventory is overdrawn and the connection is restored, how will the central inventory be updated? What happens if there is an overdraft and the money has already been physically collected? How can this be resolved in my bussiness? 3. I see that inventory can be managed by branch. My question is, can product or inventory transfers be made between branches?
Hi, 1. Yes, it supports Excel import. You will upload the images to a folder and mention the filename in a column in Excel. The category can be specified during the upload process. 2. Sorry, there is no way to connect the registers when there is no internet, so the operation will continue, but the stock checking will not be available in a synchronized way; you need to make a sale return in that case. 3. Yes, stock transfer is possible between branches
Thank you so much for your reply. Although now that I think about it, overdrafts couldn’t physically occur if the stock runs out. Even if the system allows selling the out-of-stock product, the product simply won’t physically exist and won’t be sold anymore, or at least not at the branch where there’s no internet access actually.
Thanks
please clarify how we can do this.
1. Serial/ EMEI – system is not allowing same serial / emeI to different product while purchasing – real world its possible -
2. NO Purchase Order and Retrieve that Orders – no track how much we orders, and how much we received
3. Can not Convert the Quotation to Invoice as per the standard flow
4. How to do recurring expenses, like Office rent, Electricity bills every month i will pay, here i want to enter every month
5. How to handle credit payment, setting limit & age and keep record of it
6. Supplier Credit Payment & Supplier Payment – are not matching [ not showing correct values] in purchase list the [paid & due]
7. Sales & Purchase returns are not linked to particular Sales & Purchases, then how we can find this return is for the sales or purchase?
please assist
Hi, A lot of real-world users are using this product for their business. BTW, 1 – We have never faced a scenario like this, and in case you ask, sorry that it is difficult to implement 2, 3, and 4 – Considered for the future update (we can’t declare an exact timeline at this moment, but we will try as early as possible) 5 – Please check the documentation 6 – Couldn’t understand the point 7 – Shop owners selling or buying with credit usually don’t follow this practice. Thanks!
Can you look at my ticket on your support system which i have raised. OPS #278 I cannot use your script even after successfull instalation. For your info, I am getting blank page after selecting outlet DOOR SOFT. I have htaccess file showing in my root folder but still unable to use your software
As you didnt buy the SaaS so please close this ticket and create a ticket under Off POS, not under Off POS SaaS
Ok, my mistake as i cannot find Off pos, but can you solve my case
I have created new ticket OFO #449 under off pos as you mention. Can you provide help now
Hi, It is 11.37 pm here now. The team will check it tomorrow. thanks!
I have pasted again the same code as per your instruction in the .htaccess file but the problem is not gone. please help. I have attached screenshot of the root directory where you can see htaccess file is showing.
Hi there, team on support now
please support
please support my sw is not installing
I hope you got your support already
HI,
i purchased your product, but it’s not ready to real world POS business
please clarify how we can do this.
1. Serial/ EMEI – system is not allowing same serial / emeI to different product while purchasing – real world its possible -
2. NO Purchase Order and Retrieve that Orders – no track how much we orders, and how much we received
3. Can not Convert the Quotation to Invoice as per the standard flow
4. How to do recurring expenses, like Office rent, Electricity bills every month i will pay, here i want to enter every month
5. How to handle credit payment, setting limit & age and keep record of it
6. Supplier Credit Payment & Supplier Payment – are not matching [ not showing correct values] in purchase list the [paid & due]
7. Sales & Purchase returns are not linked to particular Sales & Purchases, then how we can find this return is for the sales or purchase?
please assist
Hi, A lot of real-world users are using this product for their business. Btw, 1 – We never get this from anyone else, where most of our clients are mobile shop owners. 2, 3, 4 – Considered for future update (can’t tell the timeline at the moment, but we will try to do it asap.) 5. Please check the documentation 6. Coulnt understand the point 7. Retailers who run in due, mostly don’t work in this way. Thanks!
