665 comments found.
It seems that your demo app and website are not working/offline…
Hello remixcompany,
The demo applications, website, and panels are now working. The issue occurred due to server maintenance on our side, and it has been fully resolved. Please try accessing them again.
Thank you for pointing it out!
If you have any other queries, feel free to contact me using the details below.
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Thank you
Hello, when is the next update coming, what new features will it include, and will it work stably?
Hello peter3mad,
Thank you for your patience. In the new update, we are adding the following features:
- SEO support with multi-language
- Notification templates in multiple languages
- Additional notifications/SMS/Emails to notify customers and providers with more flexible actions
- Google Analytics and Microsoft Clarity integrated into the app, web, and admin panel for improved tracking and testing
We are hoping to release the update most probably at the beginning of next week.
Thank you again for your patience and support!
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How many days must we wait for the next update to be deployed?
Hello michael4532,
Thank you for your patience. In the new update, we are adding the following features:
- SEO support with multi-language
- Notification templates in multiple languages
- Additional notifications/SMS/Emails to notify customers and providers with more flexible actions
- Google Analytics and Microsoft Clarity integrated into the app, web, and admin panel for improved tracking and testing
We are hoping to release the update most probably at the beginning of next week.
Thank you again for your patience and support!
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What! The traditional connection will not be added in this update. Oh my goodness!
PERRRRFECTOOOO
Thank you for your understanding @michael4532
Hi, any news about security updates bring by houseo3 ? when can we expect it to be released?
Hello mydaw,
As mentioned earlier, we are currently finalizing the upcoming release, which is in the testing phase right now. Once this update goes live, our team will immediately begin implementing the security fixes shared by houseo3, including the CodeIgniter version upgrade and required core library adjustments.
These improvements require careful and detailed work to ensure system stability, so we expect them to take a few days once development begins. After everything is properly tested, we will release a dedicated update focused on those security enhancements.
We truly appreciate your patience and your trust in us. We’re committed to delivering the best and most secure product experience for you.
If you have any further questions or suggestions, feel free to reach out; we’re always here to help.
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Hi, My New suggestion Right now, for example, if the current time is 12:59 PM, the 1:00 PM slot becomes available for users to book within one minute. In reality, it is not possible for a provider to reach the customer’s location so quickly.
regarding the time slots:To solve this, we need an option in the admin panel or provider panel where they can set a delay. For example: “Show available slots starting from current time + 1 hour / 2 hours / X hours.” Based on this setting, the system should display time slots only after the selected buffer time.
Also, currently slots are generated every 30 minutes. We need an option to change this interval, so the admin or provider can set custom slot durations such as every 60 minutes, 90 minutes, or any preferred interval.
Hello fixbro,
Yes sir, we already have plans to make the time slot feature more dynamic, with full control available to the admin or provider. We will be rewriting the entire time slot functionality in the upcoming updates in the next few months, so all these options will be included.
Thank you for sharing your suggestion.
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SUGGESTION: On the website’s home page, customers must first select their location before accessing the website’s services. Is it possible to automate this process? When customers connect to the website, they are asked if they want to share their location. If they answer YES, the system automatically loads their location and redirects them to the home page. Do the same for the mobile app.
- MOBILE APPLICATION: Provide the option to display applications in a grid or list format. On the home page, services are displayed in a list from right to left. There must be enough categories to fill the home page. Please provide the option to display the desired number of services from top to bottom, similar to the product layout on an e-commerce site.
This will allow for fairly smooth control of the home page.
Hello michael4532,
Currently, we request location permission from the user on the website, and after that, a location confirmation pop-up appears. We will improve this flow to make it smoother and user-friendly.
For the mobile application, we will definitely look into this and consider it for our upcoming updates.
Thank you for your time and for sharing valuable feedback.
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Hello WRTeam,
Currently we are on the landing page, but we need to select a location first before we can access the main page. billing for place API key is enabled What could be the problem if the map place api is not working? I haven’t received a reply on the teams chat yet.
Hello
reCAPTCHA is required feature is required because some services of Google and Firebase are sometimes blocked,
so why haven’t you implemented it while thinking about it?
Hello HandyManX,
Sir, as per our research, Google and Firebase do not require reCAPTCHA for this case. Firebase blocks OTP requests based on their internal network security mechanism, not because reCAPTCHA is missing.
Still, we will conduct additional research on this. If reCAPTCHA is needed in your specific scenario, we will definitely implement it.
Thank you for your suggestion and your time.
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the backend has refused to work on my vps, you need to be a 10x dev to install this, beware fellow buyers, or budget for the installation fee
Hello alvormina,
Sorry to hear that you faced issues installing the backend on your VPS.
The installation does not require a “10x developer”; it only needs basic VPS steps like uploading files, creating a database, and updating environment variables.
Many of our buyers complete the setup easily, but VPS configurations can differ between providers, and sometimes specific server settings or missing extensions cause problems.
If you are having any issue, please don’t worry; our technical team will guide you step by step.
Kindly connect with us on Microsoft Teams, and the team will help you with every query and every issue during the installation.
We are always here to support you.
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⚠️ Strong Security Warning — Please Read Immediately
Hello, After integrating your product into our environment, we performed a full security audit using Snyk, one of the industry-standard tools for vulnerability detection.
The results are extremely alarming.
Your project contains a very high number of severe vulnerabilities, including multiple High-severity issues affecting critical dependencies. These are not configuration errors on our side — they originate directly from the codebase shipped in this package (admin panel, customer app, provider app, and PHP libraries).
Here is a brief summary:
Dozens of High-severity vulnerabilities, some of which expose the project to potential remote exploits.
Outdated and unpatched dependencies across multiple components.
Vulnerabilities in PHP/Composer libraries that could lead to data breaches.
Risks significant enough to prevent any serious production deployment.
Given that this product is sold as a commercial, production-ready template, this security state is unacceptable and poses a direct threat to any buyer who deploys it without deep auditing.
I strongly urge you to:
Patch and update all vulnerable dependencies immediately.
Provide a detailed changelog explaining what was fixed.
Implement regular security maintenance going forward.
Until these issues are resolved, the project cannot be safely used in a real business environment.
Please address this urgently.
Hello houseo3,
Thank you for bringing this to our attention. We will check everything from our side.
To understand the issues properly, could you please connect with me on WhatsApp or Microsoft Teams and share the full security report? Having the complete details will make it easier for our team to review and fix everything quickly.
Thank you.
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Hello,
Thank you for your quick reply.
I can share the full report, but before that, I want you to see this screen recording, which clearly shows the severity and the volume of the vulnerabilities detected by Snyk. This is not a small issue it affects critical dependencies across the entire project:
Video evidence: https://mega.nz/file/ImF0kQqB#qy5RdfqwdMgjgMGVEiTyX5G6uG3jjoyEx54Za2rwowQAs you will see in the video, the number of High-severity vulnerabilities makes the current version unsafe for any production use. This needs immediate attention.
Once you have reviewed the video, you can also run the test yourself directly on Snyk , the platform will generate the exact same report. If you prefer, I can also share the full report with you here via a link. Please keep me updated on your progress; I need to know your expected timeline for the fixes.
Thank you.
Hello houseo3,
First of all, thank you very much for your time and for providing detailed explanations for each issue. We truly appreciate your effort and support.
Regarding the issue you mentioned 6 days ago, we did run the sync test on the same day.
About the timeline, I want to honestly share the current situation: we are currently in the testing phase for our next update. Our plan is that once this update is released, we will start working on the vulnerability fixes immediately the next day and then release a new update with those corrections.
These vulnerability fixes will require several days because they involve updating the CodeIgniter version and some core libraries. From a technical perspective, updating to newer versions sometimes brings major changes, so we need to proceed carefully to ensure everything is stable.
Thank you again for your valuable feedback. I would like to connect with you on WhatsApp or Microsoft Teams for easier and more efficient communication. Please feel free to reach out to me on any of the contact details below.
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any update coming in this week ??
Hello WRTeam
Does your app have Service Zone features?
Hello HandyManX,
No sir, currently we do not have a Service Zone feature. To show nearby providers, we use the Maximum Serviceable Radius setting in the Admin Panel.
For example, if you set the Maximum Serviceable Radius to 10 KM or 10 Miles, the system will show all providers available within that 10 KM/Miles radius from the customer’s selected location.
If you have any other questions, feel free to contact me using the details below.
Thank you.
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got it Thanks But there are many bugs in your application that need to be resolved immediately.
Hello HandyManX,
You can check this setting in: System Setting → General Setting → Max Serviceable Distance
You can see the reference image here:
You can set the values there. For demo purposes, we have kept a large radius, so you will see providers from anywhere in the world.
If you have any other questions, feel free to contact me using the details below.
Thank you.
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got it Thanks you,
But there are many bugs in your application that need to be resolved immediately.
The bugs are in both mobile apps, for example notifications cant working properly
Hello HandyManX,
About the notifications, do you mean you are not receiving any notifications, or you are receiving them but the click/action is not working?
Could you please share a bit more detail? If you have any other issues as well, please share those too so we can fix everything immediately. We have tested on our side and didn’t find any issues, so your quick feedback will help us a lot.
Thank you.
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Hello WRTeam,
There are also many bugs in your application, you have not solved any bugs in the last 15 days
I had added the Custom Service feature in the bottom bar and profile section, but users didn’t understand it and weren’t using it. Then I made a simple card and placed it on the category page — within an hour, I received a custom booking. So that’s clearly the right place for it. I just felt like sharing that.
In your app also, you’ve added it in the bottom bar and on the website in the profile section, but users aren’t really using it. It’s a great feature — if you place it on the category page, everyone will start using it.
Category page means the section where the services start — just before the services begin.
We have been checking your demo user demo for two or three days, then after selecting any service, after selecting schedule time, we select payment option then continue nothing happens it seems there is some issue going on on your server side
Hello Cabroadways,
Sorry for the inconvenience you faced during the checkout process, and thank you for pointing it out. We will check this issue and resolve it as soon as possible.
Thank you.
The problem has not been solved yet.
Hello Cabroadways,
We have identified the issue, and our team is currently working on resolving it. Please allow us some time to fix this. I will update you here as soon as the issue is resolved.
Thank you for your patience.
Hello Jignesh,
Even today the problem has not been solved yet.
Hello Sir,
We’ve fixed the issues, and everything should now be working fine. You can explore the demo applications to check the updates.
Do I have to download the new APK? Or will the old APK work?
Hello Cabroadways,
Sir old APK will work.
I am currently checking the application on primary base and the notification is not working or is coming very late and the message is not even being sent, it shows sending in the message.
Hello Cabroadways,
Sorry for the late response; we missed your comment earlier. Apologies for the inconvenience caused.
We have fixed the issues you reported, and you can check the updates now in our demo application.
Thank you!
I saw a fee labeled visiting fee on the booking page and invoice… where is the setting for that fee?
Hello mynah14,
Sir, the visiting fee will be added by the provider and that amount will go directly to the provider. The provider can set their own visiting fee from their profile in the Provider App or Provider Panel.
As an Admin, you can also view or update the visiting fee from the Provider Add/Edit form.
If you have any other queries, you may contact me on the details mentioned below.
Thank you.
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do you have plans to create a worker app?
You were saying it six months ago. It’s on the roadmap but hasn’t been created yet.
Hello Cabroadways,
Yes sir, we do have this feature planned. We have many features in our roadmap, and it is not possible to include all of them in a single update, so we are implementing each feature step by step.
This feature is in our plan, but it will take some time to be available.
Stay connected for regular updates, and thank you for your cooperation and patience.
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Hello jignesh,
I saw all your comments and you’ve been giving everyone the same answer for the last two years. “Yes sir, we do have this feature planned”
Hello Cabroadways,
Yes sir, I agree with you that we have mentioned it as part of our plan. While checking the comments, you might have also seen that many other features like SEO, Multi-language support, and Custom Job Request were also suggested by customers. If you check our changelog, you will see that we have added all requested and suggested features step-by-step along with several other minor improvements.
The feature you are requesting is a large module and requires major changes in the current flow, which is why it needs proper planning and time. But don’t worry — just like we have delivered other requested features, this feature will also be added soon.
If you need this feature urgently, you have the option to customize the code on your end, or you can wait for our upcoming update.
I hope you understand my point.
If you have any other queries, you can contact me on the platforms mentioned below for better communication.
Thank you.
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Hi WRTeam,
I hope you’re doing well. I wanted to ask if there’s any update planned for the eDemand script. Specifically, could you please add a WhatsApp API integration or icon within the chat feature?
This would allow users and service providers to communicate more easily through WhatsApp, improving overall user engagement and convenience.
Hello dskuldeep924,
Thank you for your valuable suggestion and time. We already have an eDemand update planned, which will be available within this month.
Regarding your suggestion, it is possible that if we allow direct sharing of contact numbers between customer and provider, they might directly make deals offline next time to avoid commission and take extra discounts personally. This becomes a challenge for any platform owner in terms of revenue control.
So currently, we do not have plans to integrate such a feature. Still, I have noted this point, and in the future we might implement this with dynamic settings based on platform needs.
Stay connected for upcoming updates.
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Hello WRTeam,
There is an discount offer running on the Similar app right now, so you can make an discount offer. We are interested in buying.
Hello Cabroadways,
The discount promotions are not directly controlled by us; CodeCanyon manages them. However, we regularly post discount information through various channels.
Here are a few ways to stay informed for future purchases:
Subscribe to our email list: This is a great way to receive notifications about upcoming sales, promotions, and new product launches. You’ll be among the first to know when prices drop!
Follow us on social media: We regularly announce sales and special offers on our social media channels. You can find us on Instagram and our WhatsApp channel.
Check our website: We often post-sale announcements on our website. It’s a good habit to check there periodically for ongoing promotions.
Using these methods, you’ll be better prepared to take advantage of future sales and get the best possible price on the items you want.
We appreciate your understanding!
If you have any other queries please contact me on Whatsapp.
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So your app doesnt have a referral and loyalty program?
and customer wallet? are these features you plan on implementing?
