124 comments found.
How to referal new user as i have seen demo private one but not avble to add downline under another user please help so i can go future and purchase for clearing my dout
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
When is the next update and what’s new in this system? I see it hasn’t been updated in a while.
If we face any critical issue or if any update require, we’ll push the update.
Hey hi VisaerLab…i have perchused the script but I found some issues therein.. like in sending ticket response, or email…there’s an error feedback instead of ‘successfully sent’ Since i wrote you a ticket it’s about 2 weeks now…and there;s no response from your side… i had to do my best to fix those errors myself… 2ndly, after i have set the automatic payment with PayStack… the payment method is not showing in users’ dashboard for payment…
Now I am wondering what’s the way forward… What’s the problem…?
Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hi how withdrawal section. working . can you clarify..thansks in advance
Withdrawal is completely manual, the admin need to add withdrawal methods from the admin panel.
I am interested for buying but before buying can you please answer my question 1.Does it will support 15*10 matrix plan if i change setting 2 its possible to charge annualy fir the plan
1. Yes, it’s possible to change the matrix 15×10 from the admin panel.
2. Currently, the plan is for lifetime.
Hi how are you today ? I’m ready for the purchase but I want to be conformed for one thing please answer that … I created a plan for 2×2 than another person purchased that plan than via his code he invited 2 more person and they also purchased the plan can you please tell does the person plan expires or not coz I’m seeing it’s not expiring and he also cannot upgrade his plan I will be waiting for the answer thanks
plan will never expired
Is there any way to expire the plan
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
I’m trying to open a support ticket but Its not opening can you please help
Could you please specify what the issue is? That will help us understand and address it more effectively.
Hello team
We are ready to purchase the system. But we need to test the system in a full demo.
Also need to verify whether this functionality is available or not
We need the matrix plan: each user can join a team of 5 members and go to LEVEL 8
is this way, the matrix plan is working
example If the user completes LEVEL 1, then a welcome gift if the user completes LEVEL 2, then earn amount earned will automatically be sent to the user
Can I see the admin chart of earnings or profit?
============= In addition
Can we add HTML games to play online and earn in the portal after logging in? Can we show the advertisement to show and earn Can we add affiliate products from Amazon, Shopify, WooCommerce, Ecwid, and manually add products to the user, and earn after purchase
If we purchase the system, then what will be included? In the future, if we want to change something in the script, then possible from our end too ?
Thanks
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
We checked the full demo. please answer below questions
Tree matrix structure is not showing the frontend side
Can we add HTML games to play online and earn in the portal after logging in?
Can we show the advertisement to show and earn?
Can we add affiliate products from Amazon, Shopify, WooCommerce, Ecwid, and manually add products to the user, and earn after purchase
If we purchase the system, then what will be included?
In the future, if we want to change something in the script, then possible from our end too ?Thanks
Waiting for you reply
These features that you’ve asked for are not available currently. However, you can implement these features by customising the code.
You’ll get the full source code of the script after purchasing it.
Okay thanks
Can you do those features for us after purchase?
how much extra charges?
To get an exact cost estimate, please open a support ticket at https://viserlab.com/support with the full list of features you need. Our team will review your request and provide a quotation accordingly.
Hello, Author,
I logged in as an admin on your demo website and tried to create a 5×9 matrix plan, but I couldn’t find the option to set the matrix to 5×9. How to set the matrix 5×9?
I see the Referral Bonus and the Level Commission, but I don’t see the Level Complete Commission (reward) because I want the users to receive a reward for every level completed. Where can I find the Level Complete Commission (Reward) settings?
Kindly respond.
Hello,
Thank you for your message and for checking out the demo.
To set the matrix to 5×9, please go to the Admin Panel and navigate to the Plan Settings page. There, you’ll find a “Matrix Setting” button. Click on it to configure the matrix structure, including setting it to 5×9.
Also Level commission is available when you configure the plan.
Best regards,
ViserLab Team
Thanks for the reply.
Yes, I saw the matrix setting button, and I can confirm that I can actually create a 5×9 matrix.
I try to create a plan by clicking the Add Plan button. I saw the referral bonus and the level commission https://postimg.cc/NK1jmFjn. But I don’t see the Level Complete Commission. How does the admin create a Level Complete Commission?
Please respond.
There is no such commission as Level Complete Commission.
Hello Author,
I read the comments here asking about the genealogy tree. I want to know if there is a genealogy tree that will look like this: https://postimg.cc/qhk7hfSP
Kindly respond.
Hello,
Thank you for your interest.
Currently, the genealogy tree feature does not appear in the exact visual format shown in the image you shared. It is more basic in its current implementation.
However, if you require a tree layout similar to that, it would need to be developed through customization. You may contact our support team to discuss this further.
Best regards,
ViserLab Team
Hello where can I locate the genealogy. thanks
The Matrix Setting under the Plans menu in the admin panel allows you to configure the Matrix Height and Width, which controls the overall structure of the matrix system
we are aking for genealogy tree
You mention in you comment section that the genealogy tree I there . please I can’t find it. thanks
The tree available on Referral page of user panel. The referral tree designed vertically. So if you looking for a horizontal tree with image, this is not available currently.
Hello, Author,
I’m interested in buying your script, but I have a clarification question.
As Admin, can I set the Matrix Plan to 5×9?
Kindly respond.
Hello,
Yes, as the Admin, you can set the Matrix Plan to 5×9 from the admin panel settings.
Let us know if you have any other questions!
Best regards,
ViserLab Team
Can you please add a genealogy tree
Hello,
The genealogy tree feature is already available in the system. You can find it in the user panel.
Let us know if you need help locating it.
Best regards,
ViserLab Team
Please which section on the demo can I find it. what to be sure before purchase. thanks
The Matrix Setting under the Plans menu in the admin panel allows you to configure the Matrix Height and Width, which controls the overall structure of the matrix system.
Hi, how are you?
I noticed an issue in your scripts related to Mercado Pago. All the systems include this payment method, but surprisingly, they don’t support the BRL currency, which is actually the most used one in Brazil.
Since Mercado Pago is a Brazilian platform, it makes total sense for BRL to be included by default.
Suggested database fix:
```sql UPDATE `gateways` SET `supported_currencies` = JSON_SET( `supported_currencies`, ’$.BRL’, ‘BRL’ ) WHERE `id` = 36; ```
It would be great to see this fixed in future updates. Thanks!
Hi, thank you for reaching out and pointing that out! You’re right—supporting BRL for Mercado Pago is essential, especially for our Brazilian users. We want to let you know that this update is already in our queue and will be included in a future release. We truly appreciate your suggestion and the SQL fix you shared.
Is there an option to replace the names displaying ( Latest Deposit, Latest Withdraw ) with star xxxxxxxx ??
Yes, that can be done by customizing the code to mask or anonymize the names, such as showing them as Star XXXXXXXX or partially hidden.
If you need further help, let us know!
Is there a way to lock the name and email address after they confirm the email address from their email? Should they contact the admin before making any changes?
Hello,
Thanks for reaching out!
Yes, it’s possible to lock the username and email address after the user confirms their email — meaning, once verified, they won’t be able to edit those fields anymore from their profile.
If you’d like help customizing this, feel free to let us know!
Q1: Pre-order question: If a user invests in this plan $100 and this same user shares their Referral link for people to join, and they also invest in the $100 plan, which of this money will the admin benefit from or won’t the admin get anything from this list below?
$100Direct Referral Bonus: $10
L1 : $20 X 3 = $60
L2 : $15 X 9 = $135
L3 : $13 X 27 = $351
L4 : $10 X 81 = $810Total Level Commission: 1356 USD Returns 1356% of Invest
Q2. what is the meaning of L1, L2, L3.
Q3. After others join using the Referral link, will they fall under the one who sent the link, and what benefit will admin get from them if there are a million lined up?
Thank you..
Please check the admin panel plan section. Admin profit is showing here. In this project L1, L2, L3 represent the height of matrix. After fulfilling the matrix, a user can open another sub account.
Can this script handle thousands of thousands of online users at the same time?
After successfully setting the 2FA Security, when you log out and try to log in, this is how it will display. https://we.tl/t-xSfDYiWwhW
Hello,
Yes, the script is designed to handle thousands of online users simultaneously without issues.
However, we were unable to load the screenshot you provided. Could you kindly upload it again or provide a description of the issue you’re encountering after setting up 2FA security? We’d be happy to assist you further.
Thank you for your understanding.
After successfully setting the 2FA Security, when you log out and try to log in, this is how it will display. https://www.transfernow.net/dl/20250414WGgyueIY
Hello,
Thanks for sharing the concern and the image link. It looks like you’ve successfully set up 2FA, but there might be a minor issue during the login flow. Don’t worry — our technical team is always ready to assist with this kind of situation and make sure everything runs smoothly.
You can proceed with the purchase confidently. If you need any further support, feel free to let us know!
can i plan add into 12 , 24,4*8,
when coming new update, i need rank system, do u plan future or salary set on level achieve
is any feature for match bonus
This is a matrix MLM platform. Matching bonus is available on Binary MLM. You can check our MLMLab product for binary MLM option.
Can you have a matrix plan and a binary plan at the same time?
Hello,
Currently, the system does not support having both a matrix plan and a binary plan at the same time.
How should we determine whose subcategory our referral should be?
Hello,
This system operates as a Matrix MLM, meaning referrals are placed according to the predefined structure of the matrix MLM model. The placement of a referral within a subcategory follows the rules of this model, ensuring proper alignment and distribution within the matrix. If don’t know how this model work, please study
Thank you
I know exactly how this system works!
My question is, how can one determine which person a person should be subordinate to and whether they should be on that person’s left or right?
For example, in a binary design, I want to create a vertical column of 10 people, with each person being a subset of the person to the left of the previous person.
I want to create 10 linear subsets in a binary design.
This is not binary-based MLM. So there is no Left and Right hand. This is matrix MLM. It works using height and width.
So, if the binary is 2 * 6, will there be a problem?
I tested it and a commission is paid for each person who becomes a subordinate. But I want to be paid commission after completing each level.
We recommend opening a support ticket to discuss possible customization options.
You may contact support via https://viserlab.com/support
Is this have front ecommerce site also with ML system where the public user going to buy the product from front ecommerce store?
you may try this one: https://codecanyon.net/item/binaryecom-ecommerce-based-mlm-platform/35220985
Hello team, I’ve bought this software about 1.5 months ago, and I would like to know about one of its functionality.
My question is “A person is unable to subscribe to the plan If someone is referring from his/her subscription. It is showing an error that you can subscribe for the same plan which your referrer has been susbscribed for.”
Kindly let me know whether a person can subscribe for any of the plan available in the software irrispective of the referer or not?
you just able to subscribe once a time for lifetime
