828 comments found.
Hello AltumCode,
I am currently trying to update my installation from version 33.0.0 directly to version 43.0.0, but I am completely stuck in an error loop and followed all documentation steps.
1. I get a popup notification: “There are no found active installations with this license key. Please go in the /admin/settings/license page and re-enter your license key…” 2. When I try to re-enter my regular license key there and click Update, nothing happens (no confirmation). 3. When I upload the v43 files and try to access the /update path to update the database, the update script doesn’t load. Instead, I get this fatal error: Fatal error: Uncaught Error: Call to a member function fetch_object() on false in …/app/models/Page.php:35
Because of the fatal error, I cannot reach the “Finish update” button to upgrade the database, and I cannot fix the license issue because the system is crashing. I know my support has expired, but could you please do a quick license reset for my domain or tell me how to bypass this specific database error so I can finish the update?
Thank you very much in advance!
Hi,
Good day to you,
Of course, your license is cleared and you can re-use it on a new installation!
Regards,
AltumCode.
Hi AltumCode,
Thank you for clearing the license! Unfortunately, the update from v33 to v43 is still completely impossible. > As soon as I upload the v43 files, the entire system crashes with the fatal error (Page.php:35) BEFORE I can even load the /update page. The update page does not work because the v43 files immediately crash with my v33 database.
How can I run the database update if the v43 files immediately crash the site? Do I need intermediate update files (like v38) to bridge the gap?
Thanks!
I can share you the database SQL files for the intermediary updates if you wish to run them one by one.
Regards,
AltumCode.
Yes, please! That would be perfect and should solve the exact problem. How can I download or receive them? > Thank you very much for your help and the great support!
Please send me a private email from the contact form on my profile page,
Let me know which versions do you need exactly
Regards,
AltumCode.
Dear AltumCode Team,
I hope you are doing well.
We are planning to purchase the Regular License and intend to create and use QR codes internally within our office. Could you please advise if the Regular License will be suitable for this purpose?
Additionally, we would like to confirm the following:
1) Will the QR codes remain valid for a lifetime, or is there any expiration? 2) Do we need to renew or pay for the Regular License every year, or is it a one-time purchase? 3) Could you please recommend a suitable hosting plan for our requirements and share the relevant URL so we can proceed accordingly?
We look forward to your guidance.
Thank you for your support.
Best regards,
Hi
Hope you’re doing great as well,
To answer your first question: yes.
The other questions:
1 – Yes, there is no expiration to QR codes
2 – It is a one time purchase, the only renewable is the support – which is optional
3 – Yes, I list a few of them based on your potential needs: 66qrcode.com/docs#hosting
Let me know if you have any other questions
Regards,
AltumCode.
Hi, i will procced now to buy
please confrm https://www.namecheap.com/hosting/shared/ Stellar Plus is ok ?
Yes, it is good.
Regards,
AltumCode.
Hi AltumCode Team,
Before I proceed with the purchase, I have a few questions:
Are the QR codes generated on the platform permanently valid for a lifetime? Also, is the stored data secure?
If I purchase the Regular License, will I be able to create subscription or premium plans for my customers? Additionally, what payment options are available for customers ??
Could you please clarify these points?
Looking forward to your response.
Best regards,
Hi there,
Hope you’re doing good, let me help with those questions
1 – Yes & yes.
2 – No. You must own the extended license if you wish to get money from your customers.
Regards,
AltumCode.
Hi Thank you for your reply. I am planning to buy Extended License can you advice this fees we need to pay every year ??
plus what are the advantage of Extended License ??
thank you
Hey,
Thank you as well,
1 – The license fee is one time, so you pay it once and you own it forever – including future updates.
The only renewable is the support, which is optional – altumco.de/renew (more details here)
2 – The extended license gives you all of these features: https://send.altumco.de/zge5yuv/ (which are not available in the regular license)
Regards,
AltumCode.
Hi AltumCode,
Thank you for your quick reply.
I’m planning to create two plans:
Free Plan – Users can create up to 5 QR codes per month. Premium Plan – Users can create unlimited QR codes.
Is this configuration easy to set up in the system?
Also, does the platform include an option to create digital menus?
Also can you suggest the hosting plan ?
Thank you.
Hey,
1 – QR codes are limited per whole account, not per month. (So you can limit an account to X amount of QR codes as a whole).
Only AI QR codes can get a limited amount of QR generations per month
2 – Yes, you can set premium users to unlimited.
3 – Digital menus are not included, this feature does not exist.
4 – Yes, I do have suggestions here: https://66qrcode.com/docs#hosting
Regards,
AltumCode.
Can you check i need something like this for my users ? possible ?
Monthly, Quarterly, Annually
Thank you
You can set up monthly, quarterly and annually – yes (via the admin panel).
Regards,
AltumCode.
Can I disable the landing page and only open the login form on the domain by default? And can the registration be canceled? I want it for personal use.
Hi,
Good day,
1 – Yes -> admin panel – settings – main
2 – Yes -> admin panel – settings – users
Regards,
AltumCode.
Request for Technical Assistance – Plan Expansion & Payment Gateway Configuration
Dear Codecanyon Support Team,
I hope this message finds you well.
I am reaching out to request your technical assistance regarding my website: https://generatorqrai.com/The website is fully installed, configured, and currently active. However, I am facing several limitations that are preventing me from expanding and properly operating the platform.
1. Current Issue
The website is live and functional, but the current active plan setup is limited. At the moment, I am unable to create or enable additional subscription plans such as:
- A bundled premium plan
- A yearly subscription plan
- Expanded pricing structures
The system appears restricted to the existing configuration, and I am unable to modify or add new plans from the current admin settings.
2. Technical Limitations
Additionally:
- The current settings do not allow me to properly add, edit, or expand subscription plans.
- Payment gateways are currently inactive/closed, which prevents payment processing and activation of extended plans.
- Due to these restrictions, I am unable to fully monetize or scale the platform as intended.
3. Support Requested
I kindly request your guidance on the following:
- How can I properly update or extend the subscription plan system?
- Are there required configuration steps or additional modules needed to enable bundled or yearly plans?
- How can I correctly activate and configure the payment gateways?
- Are there specific documentation steps or technical adjustments required to unlock these capabilities?
If there are version updates, licensing verifications, required add-ons, or server configuration requirements, please advise accordingly.
4. Commitment to Development
I am fully committed to developing and improving this platform and expanding its subscription options. A detailed technical response from your team would greatly help me move forward and implement the necessary improvements correctly.
Please let me know if you require access details, screenshots, or additional information to better assess the issue.
Thank you in advance for your support and guidance.
Best regards, Ali Salem
Hi, Ali
Wish you a good day,
Right now you own the Regular License, which is for personal use (no payment features).
You can upgrade to extended license, which is for business use that allows you to use the payment related features by purchasing the license. I will then be able to refund you the regular license.
This is mentioned in the sidebar where the price of the product is located: https://send.altumco.de/4lmkhru/
As well as in the description of the product and the image description of the product:
1 – https://send.altumco.de/ijxv4am/
2 – https://send.altumco.de/jwnlrz6/ (3 images)
Regards,
AltumCode.
Request for Detailed Guidance on System Update and Payment Gateway Activation Dear Support Team,
I hope this message finds you well.
I am writing to request comprehensive technical guidance regarding the process of performing a system update, as well as activating the available payment gateways. Our primary goal is to obtain clear and simplified instructions that will enable users to complete these tasks smoothly and without technical complications.
Specifically, we kindly request a detailed explanation of the update procedure. It would be highly appreciated if you could provide either a step-by-step written guide or a video tutorial demonstrating the full update process. The explanation should clearly outline each stage, including any prerequisites, backup requirements, file replacements, database updates, permissions, or other technical considerations necessary to ensure a successful update.
In addition, we would appreciate detailed guidance on how to activate and configure the supported payment gateways within the system. Please include all required settings, API credentials, webhook configurations, environment setup (sandbox/live mode), and any server or SSL requirements that must be fulfilled for proper functionality. Clear instructions will help ensure that payment processing operates efficiently and securely.
This support is extremely important for us, as proper updates are essential for maintaining system stability, security, and performance. Likewise, correct activation of payment gateways is critical to ensuring uninterrupted transactions and a seamless user experience.
We kindly ask for your prompt response to help us proceed without delays and maintain smooth operational workflow.
Thank you in advance for your cooperation and support. We look forward to your detailed guidance.
Best regards, Ali Salem
Hi, Ali
Hope you’re doing good as well,
1 – A comprehensive documentation for updating is already available in the documentation page: 66qrcode.com/docs
2 – To enable and activate the payment gateways, I have already explained above in more detail, but in short, again: you must own the Extended License. You own the Regular License, which does not have this feature.
Regards
AltumCode.
Hi, I’m about to buy the solution, but can it create Bio Links and vCards? Does it have those features?
Hi,
Good day to you,
Those features are not available in this product.
If you want these, please check my 66biolinks product: https://codecanyon.net/item/biolink-boost-instagram-bio-linking/20740546
Regards,
AltumCode.
I moved to Hostinger a month ago and it’s been ok in the beginning. When I update a week ago, I thought everything is running well, but then someone told me my bio is blank. When I try to recreate the bio page, it won’t even let me create any new blocks. Can you help me?
Hey,
Thank you first of all,
Please send me your website credentials of an admin account (privately) via the contact form on my profile page,
I will gladly help.
Regards,
AltumCode.
Hello AltumCode! I’ve having problems with my install lately, and it’s not displaying any or the links, and it won’t let me create new ones. I need help.
Thank you!
Hello,
Wish you a good day first of all,
I’m more than happy to check and see what its going on your side,
I would need more details and/or links in order to check
Just please keep in mind that you would need to renew your support, as it is expired for a long time now. If you decide to renew, you can do it either on codecanyon or altumco.de/renew
Let me know
Regards,
AltumCode.
Sorry for creating a new post. I thought I didn’t get to post this one. Oh for sure! I will renew today. Thank you!
Renewed on here.
I just purchased this program in December, 2025. With the new version, how do I update? Do I just download the new version and run that? Thank you!
Hi
Good day to you,
You would need to follow the documentation 66qrcode.com/docs on the updating process,
Enjoy!
Regards,
AltumCode.
Hi, is it possible to create a link that automatically redirects Android users to a specific Google Play URL and iOS users to a specific App Store URL? Thanks
Hi,
Yes, it is possible
Use the link targeting feature: https://send.altumco.de/cgaifom/
Regards,
AltumCode.
Thank you kindly for your review,
Highly appreciated!
Regards,
AltumCode.
Which is the actual release/version?
Helloo,
66qrcode.com/changelog to see the latest release
Regards,
AltumCode.
solved
Hi
Thank you for the update,
Glad its good on your side now
Regards,
AltumCode.
Is paid customization on the Extended License available?
Hi there,
Good day to you,
Can you be a bit more specific as to what exactly are you looking for?
Regards,
AltumCode.
Hi, my hosting provider 20i, permits 1 SQL db which is pre-configured to WP so the method to add a User is through the wp_users table for example.
Not sure if this is causing the problem but when I try to finish the installation I receive the message below:
I am using the host values: wordpressdb-i.hosting.stackcp.net and db values: SCWORDPRESS-3132390b49 lifted straight from my WP install.
If this cannot be installed through the WP SQL DB provided by my hosting provider can I use Local instead?
Responded with: parsererror
Warning: mysali::_construct): (HY000/1045): Access denied for user 'SimonOWdonotdelete'@'10.3.7.20' (using password: YES) in /home/sites/8a/b/ba3eac90a7/public_html/ install/install.php on line 54
{status", message database connection has failed!"}Hey there,
Good day to you,
wp_users have nothing to do with the actual database access. wp_users is for wordpress accounts only.
Thats why you also get a database connection failed – as you are not using a proper database account / user combination.
what do you mean with “can I use Local instead”?
Regards,
AltumCode.
Thanks for the quick reply. The panel used by my hosting service (20i) doesn’t give the option to Add A User to the SQL DB, unless this can be done within the SQL DB as a script? LocalWP is a local web dev
Then you can use the same database user as wordpress, but use the correct one.
Never heard of “20i” – but such a limitation of one database user is really weird. There are a ton of better hosting platforms that offer you more value and more flexibility.
Regards,
AltumCode.
Hello, I translated the English Frontend and backend language in German. How to implement to can be used as multi language: en, de, etc.. That the user can choose which language he want Thank you
I donate the translation, join it http://ct-xp.com/66qrcode_v3900german_lang.zipHey,
The user has a language selector in the footer of the website if you have more than 1 languages active.
Regards,
AltumCode.
Can’t login to qr.goldsteinmedia.com/login
Hi,
Good day to you,
Assuming you are on Nginx – this is most likely because you’ve missed the Nginx step for the configuration: 66qrcode.com/docs#nginx
Please do the step and it will work
Regards,
AltumCode.
Now I get a 404 when I go to login. I emailed you guys at support email
Hi, I just purchased the software, now I wanted to change the color via the theme settings, but it only changes to color blue when enabliing it, independent from the color I chose. Could you help me with that? Is it the script or just me?
Thanks in advance.
KR Michael
Hi there,
Thank you for the purchase,
Can you please share a quick screen casting of what you mean?
The theming settings work on my side and there haven’t been any reports recently on it.
Regards
AltumCode.
Thank you for the quick reply!
When I put the theme setting to red : https://www.directupload.eu/file/d/9114/2prtrdll_png.htm the result is still blue: https://www.directupload.eu/file/d/9114/vblv2lar_png.htm So doesn’t matter what color I chose, it is always the same color.
The only change is from original color to the blue color when I enable or disable on the top switch. I also tried to delete the cache.
Thank you!
KR Michael
Hey, Michael
Thank you as well
Please refresh your browser, or navigate via Incognito
It will work
Regards
AltumCode.
Yes, with an incognito window it is updating. Sorry to bother you!
Beginner mistake. 
KR Michael
No worries at all,
Thank you!
If you like the product, would highly appreciate if you can leave a nice rating on codecanyon
Good day ahead!
KR Michael
See also red circle, some remaining PHP argument?
https://www.directupload.eu/file/d/9115/ekvghwia_png.htmAnother thing, sorry it’s me again… When I want to create a new tax, I receive the message “Internal server error – our website is having some issues right now. We are actively working….” Do you have any idea, what could be the issue…
Hey
Good morning,
1 – Please move the picker colors slider – it should definitely work
2 – Yes, its harmless – you can ignore it, will solve it in the next release
3 – Please send me your FTP details via the contact form on my profile page – I will check this for you (as well as the website link, admin login email and pass please)
Regards,
AltumCode.
I just send the data.
Thank you for the quick support, now it works! 
Hi
Hope you’re doing good,
Please make sure that you have the bcmath extension enabled on your PHP environment
Let me know if you still have any issues after
Regards,
AltumCode.
Please share your FTP details privately via the contact form on my profile page,
I will gladly check it for you.
Regards,
AltumCode.
Sorry, I can not make a ftp account because the webserver is on a Synology NAS and I have no access rights to the admin panel to make accounts
please create a file named test.php and have <?php phpinfo(); inside of it
Regards,
AltumCode.
Hi after the update process, a problem appears in my site A large image of the site appears only What is the solution to this issue
Hello to you again,
Please share more details so that I can see what are you referring to,
Also please kindly renew your support, as it is expired and you are no longer eligible for support ( you can renew either from codecanyon or altumco.de/renew )
Regards,
AltumCode.
Hello, in which file do I put the Analytics verification code?
Hi,
Good day to you,
Usually the admin panel – settings – custom css/js page.
Regards,
AltumCode.
