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Discussion on eSIM - International eSIM And Data Purchase Platform

Discussion on eSIM - International eSIM And Data Purchase Platform

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191 comments found.

Hi, I have a quick question. how can customers top up their balance once their eSIM Data expires?

Is there currently any built-in feature in the system for eSIM renewal or data top-up, or do users need to purchase a new eSIM plan every time after expiry?

If this top-up or renewal feature is not available yet, could you please confirm whether you plan to include it in a future update?

This would be a very helpful feature for improving user experience and customer retention.

Additionally, I’d like to suggest developing a Flutter Mobile App (Android + iOS) version of the platform. It would greatly enhance accessibility, brand value, and customer engagement, especially for users who prefer managing their eSIMs through a mobile interface.

Thanks for considering these suggestions. they’ll definitely make the product even stronger and more complete.

ViserTeam Author Team

Thank you for your valuable comment. We’ll try to release the Mobile Apps soon.

Can you please check Ticket #674996 ? I’ve been waiting for a response for almost 2 days now. Please review and update me as soon as possible.

pls check there

When will these features be available?

1. Bonding (Grouping all integrated APIs to strengthen the internet connection)

2. Android app (Kotlin for eSIM) 3. iOS app (Swift)

ViserTeam Author Team

1. Unable to understand

2. We’re planning on it.

Will there be any Black Friday promotions?

ViserTeam Author Team

The Black Friday promotions are managed by Envato, not directly by us. If Envato includes our item in their campaign, the discount will automatically appear on the item page during the sale period.

I’m currently experiencing an issue during live user payment flow. When a payment is successfully processed via Stripe (checkout.session.completed received with payment_status = paid), the eSIM is not automatically generated on my platform afterward.

The Stripe webhook successfully triggers my system, and the payment is confirmed, but the order does not trigger the creation of the eSIM resource from API. We have verified: The webhook is configured and accessible. All allowed IPs are correctly set No Laravel error appears in logs. The orderStatus never updates to GOT_RESOURCE after payment confirmation.

Thank you for your assistance,

ViserTeam Author Team

Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support

Subject: ⚠️ Urgent Bug – Incorrect Total Amount Calculation on Purchase Page

Hi Support Team,

I’ve found a very serious issue that needs to be fixed urgently.

When selecting any plan and proceeding to the “Purchase Now” step, the total amount multiplies incorrectly. For example:

Example:

Selected Plan: 5 GB – 30 Days

Price: $35.00 USD

Subtotal: $35.00 USD

But the total shows $3,500.00 USD instead of $35.00 USD!

Simply select any plan (e.g., $1 or $2) and click “Purchase Now.” The total incorrectly jumps to $100 or $200 respectively.

Please fix this bug as soon as possible instead of patching individual cases, since it’s clearly affecting all plans system-wide.

Thank you for your prompt attention.

im also encountering a payment gateway issue that needs attention. When trying to process a payment through Stripe Hosted that Payment is not getting through:

Error: Sending credit card numbers directly to the Stripe API is generally unsafe. To continue processing, use Stripe.js, the Stripe mobile bindings, or Stripe Elements. For more information, see: https://dashboard.stripe.com/account/integration/settings If you are qualified to handle card data directly, see: https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis

It seems that the system is attempting to send card data directly to Stripe’s API instead of using their secure front-end methods.

Please fix this issue as soon as possible so that payments can be processed securely and smoothly.

Screenshot Error-1: https://snipboard.io/WBpYso.jpg

Screenshot Error-2: https://snipboard.io/AB1Xgw.jpg

i also get the email from the stripe (screenshot attached for your reference)

We noticed that you passed a customer’s full credit card number to Stripe’s API. To keep your customer’s information safe, we don’t process charges that include full card numbers.

Screenshot Error-3: https://snipboard.io/qaNkWm.jpg

already Support Ticket Opened

ViserTeam Author Team

Thank you for opening a support ticket. Our technical team will response you soon.

ViserTeam Author Team

Thank you for your interest!

The script already includes 30+ integrated payment gateways. You can check which of them supports your local currency and enable the suitable one.

If you’d like to integrate AppyPay or any other gateway that isn’t included, that would require a customization task.

wmorais

wmorais Purchased

Please email me a customization proposal: monilton21@hotmail.com

ViserTeam Author Team

Please open a support ticket at our customization department — https://viserlab.com/support .

lee_ha

lee_ha Purchased

One more bug :

when you select a plan and go to to purchase now! for a 17$ plan total goes to 1700USD.!!

Plan Information Plan

2 GB – 15 Days Data

Unlimited Price

$17.00 USD Subtotal

$17.00 USD Processing Charge

0.00 USD

Total

1700.00 USD

ViserTeam Author Team

Thank you for contacting us through a ticket. Our support team will check the issue soon.

lee_ha

lee_ha Purchased

Thanks

ViserTeam Author Team

Welcome

Just wanted to drop a quick note to thank the ViserLab team for creating such a clean and well-executed product.

After spending over a decade on Envato with more than a thousand purchases, I can say it’s rare to find a platform that works this smoothly right out of the box. The attention to detail, clear structure, and thoughtful design behind the International eSIM And Data Purchase Platform are immediately noticeable.

I see a lot of comments asking for features or updates, but it’s just as important to acknowledge when a team delivers something this functional and professional from day one. You’ve done excellent work here — and it shows.

I’ll be doing a full review of the code before deploying it to production, but wanted to give credit where it’s due. Keep up the great work, ViserLab — you’ve definitely earned a long-term customer.

ViserTeam Author Team

Thank you so much for your kind words and detailed feedback!

We’re thrilled to hear that the platform has met your expectations and that you appreciate the structure, design, and functionality we aimed for. It means a lot coming from someone with your experience on Envato.

Your support and encouragement motivate us to keep improving and adding more value for our users. We’re excited to have you as a long-term customer and look forward to hearing your thoughts after you review the code in production.

Thanks again for taking the time to share your experience — it truly means a lot to the ViserLab team!

I see clear demand for mobile app for esim script, please develop that.

ViserTeam Author Team

Sir,

I’ve checked the ticket. If you find any error on the system, please share it with us. Our team will solve it as soon as possible.

Some clarification that you asked for has already been shared with you on the ticket.

When will there be update on fixing current issues? This script also lacks many features that your rival script here has including top up feature and mobile app but i don’t see update being pushed. Your new scripts mostly weekly are always exciting and i buy almost every script of yours but i would like to see better work from you i.e. updates on existing script that buyers have trusted you with.

Noted sir

Hi Viserlab support,

Hope you’re doing well.

We’d like to request an estimate for developing a mobile app version of the eSIM platform. is your esim Platform has Mobile app (Android+iOS) ? if yes where i can see the demo of it?

if in case not built yet then are going to build Mobile apps for esim Platform ?

ViserTeam Author Team

Please open a support ticket at our customization department — https://viserlab.com/support . Our team will review your request and provide the estimated cost and details for developing the mobile app version of the eSIM platform.

Hi Team
I tested the plans information on the home page. I found it difficult for end user to choose the plans they need. Please add information for the plans to make it clear for end user.
Please see screenshot for better understanding. https://ibb.co/SXBBC4CW

hello,

if you face any issues, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support

These are just feature suggestions to make your script better

Hello,

Thanks for your suggestion, I will convey your message to our R&D team.

Hi Viserlab,

I noticed in System Settings > General Settings there’s a field called “Additional Price”

Could you please confirm exactly how this works?

I’d like to understand whether this value is applied during every sync, and if it affects only the providers that don’t send reseller prices — or all providers globally.

This will help me set the right pricing strategy for all plans.

Thank you!

ViserTeam Author Team

The “Additional Price” field in System Settings > General Settings applies only to providers that don’t send reseller prices during synchronization. If a provider already provides reseller prices, this additional price will not be applied.

Hi ViserTeam,

I’d like to suggest a couple of important improvements for the admin panel to make managing plans more efficient:

1️⃣ Automatic Supplier Price Comparison: Please add a system that can automatically compare plan prices across all connected eSIM suppliers (eSIMaccess, Dataplans.io, eSIMcard, Airalo, etc.) and highlight which supplier offers the lowest price for the same region or data size. This will help us quickly identify and activate the most cost-effective options.

2️⃣ Global Margin Update Option: Currently, there are 1K+ plans spread across 100+ pages, and margins need to be edited one by one. It would be great to have an option to apply a global profit margin (e.g., +10%, +15%, or a fixed amount) to all or selected plans with a single click.

3.Are you going to add more esimprovideers?

These two features would save a lot of time and make plan management much smoother.

ViserTeam Author Team

Thank you so much for your valuable and detailed suggestions — we really appreciate it.

✅ We’ll forward your ideas to our R&D team for review. If they find these feasible and aligned with our product roadmap, we’ll consider adding them in future updates.

As for your question — yes, we’re planning to add more eSIM providers in the upcoming versions to make the platform more flexible and widely compatible.

Hello. Please in the next update consider this to add , because i would like to have those before i purchase. Maybe it good for you also but whatever

Here’s what I need:

1️⃣ Referral Link System - Each influencer should have a unique referral link (e.g. https://albesim.com/?ref=username). - When someone visits the site and makes a purchase through that link, the system must record the influencer who referred the sale. - In the admin panel I need: • Total clicks per influencer • Total purchases from their link • Total commission earned - Admin features: • Set custom commission % for each influencer • View reports • Mark commissions as paid or pending

2️⃣ Coupon Code System - Each influencer should also have a coupon code (e.g. ESIM10). - When the coupon is used: • The discount (set by me as admin) is applied • The sale is linked to that influencer so they get their commission - Important: → The coupon discount has nothing to do with the influencer’s commission rate. → Influencers always earn their set commission %. - Admin panel should allow: • Create and edit coupons • Set discount values (percentage or fixed) • Link coupons to influencers • Track coupon usage and generated commissions

3️⃣ (Optional but preferred) An influencer dashboard showing: - Their referral link & coupon code - Number of clicks, sales, and commissions - Paid vs unpaid commissionsu

ViserTeam Author Team

Noted

Hi Author From the feel of your customer of this script and following your other scripts. I noticed you focus on developing new products to sell. With existing scripts you often don’t fix bugs quickly and update features to make it work better

ViserTeam Author Team

Thank you for sharing your honest feedback.

We truly appreciate your observation and understand your concern. While we continuously develop new products, we also prioritize maintaining and improving our existing scripts. Our update schedule is based on reported issues, customer feedback, and feature demand.

If you’ve found any specific bugs or missing improvements, please open a support ticket at https://viserlab.com/support — our technical team will review them promptly. Your feedback helps us make the products better for everyone.

I have connection problem between two providers esimaccess.com and esimcard.com. I have submitted 2 support tickets #688415 and #242547. But it has been 11 days and still not resolved.

As I can see, our team is still assisting you via Ticket#688415

Good day

How far is the next update regarding your answer

“We’ll add a badge/tab to clearly indicate whether a plan is Local, Regional, or Global.”

I want to buy but not if there’s issues like that.

Kind Regards

ViserTeam Author Team

Thank you for your suggestion. I’ve taken a note of it for future update.

When is your next update due

No fixed ETA sir

Kindly add Paddle payment gateway

ViserTeam Author Team

Thank you for your suggestion. I’ve taken a note of it.

kemoosa

kemoosa Purchased

I need to add my own payment gateway and include Arabic language.

ViserTeam Author Team

Adding a custom payment gateway and supporting Arabic language are not included by default. You would need a customization request for these features.

Please submit your request here: https://viserlab.com/support

Hi your script is integrated with API of Esim Access?

ViserTeam Author Team

Yes, the script is integrated with the EsimAccess API.

I want to buy this script. When will you add for Android and iOS? Can you add midtrans for Indonesia payment gateway?

Please provide your requirements here: https://viserlab.com/support

Our team will assist you.

Regards

OK, please estimate how long days will be released mobile app? android or iOS?

ViserTeam Author Team

We are not in this stage yet to estimate a release date for the mobile app (Android or iOS).

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