Hello,

Unfortunately, we won’t be participating in cyber sale or Black Friday deals.

Thank you for your interest in our script.

Hello,

Thank you. We are glad to hear that you are happy with the Modesy script.

We are considering adding a push notification feature, but we are currently unable to provide an estimated timeline for its release. In the next major update, our focus will be on developing a classified ads theme, so this feature will likely not be included. While we cannot make any promises, it may be added in a future update.

Regards,

Hello,

All of our products will have an email blacklist feature in their next major updates. Email addresses added to this list will be unable to register on the site, log in, post comments, use guest checkout (if active), or send a contact or support message. In short, they will be blocked from performing any action that requires an email address.

Regards,

Dear Modesy / Codingest Support Team,

As the Vitrinfly store, we would like to report an issue we have identified on our website and kindly request your technical assistance.

When adding a product to our site, we create both Turkish and English versions of the product. However, we are experiencing the following issue when switching the website language to English:

• On the English homepage, product titles still appear in Turkish.
• When the product is opened, the product detail page correctly displays the title and description in English.
• In other words, the homepage product listing does not reflect the selected language correctly, while the product detail page does.

We are using the built-in translation feature of the system and do not use any external translation plugin. Therefore, the product titles on the homepage are expected to appear in English when the site language is switched to English.

We kindly request your assistance in checking whether this is a technical issue and in applying the necessary fix.

Thank you for your support. Vitrinfly Store

Hello,

This issue appears to be caused by the cache. We will check it in the next update.

Regards,

Hello,

We use a simple shared hosting for our demos, and NGINX Direct Delivery cache is enabled on that hosting. If your hosting or server uses Apache, you can also significantly improve your site’s loading speed with LiteSpeed Cache.

Hello,

We have checked your support ticket on our Help Center and it appears that you have not responded to our latest message yet. We wait for a reply for 3 days, and if we do not receive one within this period, we close the ticket. However, you can always reply to a closed ticket to reopen it, or you may open a new ticket if you prefer.

We strive to provide support in accordance with the Item Support Policy. During the support process, we may need to ask additional questions to confirm an issue or demonstrate on a test site that the script is functioning correctly. For this reason, receiving your responses is important so we can confirm certain points and continue identifying the possible causes of the issue.

We primarily provide support through our Help Center because we may need to request specific details to confirm issues, and sharing such information publicly in the comments section is not appropriate. Additionally, according to the Item Support Policy, when a user’s support plan expires, they must renew it to continue receiving support. For these reasons, support is provided through our Help Center, not through the comments section.

Thank you for your understanding.

I understand everything. I hope you can help me. I solved all the other problems myself.

We are always ready to provide support to our customers during their active support period. You can either reply to a closed support ticket to reopen it or open a new ticket through our Help Center.

Best regards,

Hello, randomizing categories can sometimes cause confusion. Generally, they are displayed in a predetermined order. However, we may make some changes for featured products in the future. Thank you for your suggestions.

i meant products not categories

Hi,

1. The B2B feature is not currently available in the script. In the next update, we are planning to add a classified ads theme. After releasing this theme, we will continue improving the marketplace side, so this feature may be added in the future. However, we cannot provide an estimated timeline at the moment.

2. Currently, we don’t have a mobile application, and there is no concrete plan for one yet. Our plans regarding a mobile app will become clearer based on our future updates.

3. Yes, you can easily add other languages to Modesy. We have shared the language files for some of the most used languages on our Help Center. You can download them and import them from the ’’Language Settings > Import Language’’ section of the admin panel. You can also edit the translations or add a new language manually.

4. Our code is open source, so if you would like to add additional payment gateways or make other customizations, you can modify the code. We have also prepared a detailed article on our Help Center explaining how to add a new payment gateway, which you can use as a guide. Please note that custom edits are not covered under the item support policy, so if you need assistance with these edits, we recommend working with a developer.

Thank you.

Hi,

Can you please provide more details about the issue you are experiencing? We tested the login feature on our Help Center just now and did not encounter any problems. If you have forgotten your password, you can reset it by clicking the ’’Forgot Password’’ button. However, if the login page of our Help Center does not load at all, it may be a location related issue.

We need a clearer understanding of the problem in order to assist you more effectively. If there are details you prefer not to share in this comments section, we can provide an email address for you to send the information.

Regards,

It’s ok, I had difficulty remembering which email I had registered with. So all good now. Thank you!

We are glad to hear that the issue has been resolved.

Best regards,

Hello,

This column has a length limit of 255 characters. If your current column value exceeds this character limit (which is also not recommended for SEO) or if there is a collation issue, you may encounter such an error when performing the update. If you need assistance with this, please contact us through our support desk.

Additionally, it appears that no purchase has been made with your current account. To receive support, please contact us using the account through which you made your purchase.

Thank you.

the issus i think is in your update script

In the updateFrom25To26() function, these lines are causing the issue:

php // This renames the table runQuery(“RENAME TABLE `categories_lang` TO `category_lang`;”);

// Then this tries to add columns to the renamed table runQuery(“ALTER TABLE category_lang ADD COLUMN `meta_title` varchar(255);”); runQuery(“ALTER TABLE category_lang ADD COLUMN `meta_description` varchar(500);”); runQuery(“ALTER TABLE category_lang ADD COLUMN `meta_keywords` varchar(255);”);

Please contact us through our support desk. If you are using the script without purchasing it, we kindly ask you to either purchase a valid license or remove the script from your server. This is not a free product and is protected by copyright laws. If you contact us using the account associated with your active license, we will be happy to provide the necessary assistance and clarification.

Thank you.

Hello,

The total view count feature was removed purely for performance reasons. When a site contains 1–2 million products, calculating the total number of views or sorting products based on those view counts puts a heavy load on the system.

For that reason, we’ve temporarily disabled this option. However, you can still see how many views each product has individually on the products page.

In the future, if we add a cron job system to handle such background operations, we plan to move all automated or background tasks to that system. This way, we’ll be able to add extra features like this without affecting overall performance.

Thanks.

Hello,

This button text can already be customized through the admin language settings. However, allowing each vendor to modify it individually could create several issues. For example, vendors might use inappropriate or misleading call-to-action phrases, which could negatively affect the overall professionalism and consistency of the marketplace. Additionally, such dynamic and uncontrolled text changes might cause layout or design inconsistencies across different product listings.

For these reasons, we generally avoid giving this level of control to vendors and keep it managed centrally by the admin to ensure quality, consistency, and compliance across the entire platform.

Thank you.

you could then have preset that can be selected when creating a product like Order now, book now etc

Yes, this can indeed solve the user input issue. However, we still recommend implementing this by modifying the code specifically for your own site, since we haven’t received similar requests or suggestions regarding this part so far. If we receive more requests of this kind in the future, we may consider adding this option to the original code as well.

Thank you.

Hello,

As mentioned in our ’’Email Settings’’ article in the documentation, sending emails through Gmail, Yandex, or similar services is no longer officially supported. This change is due to recent security policy updates (such as those implemented by Google) that restrict email sending from third-party applications. In some cases, even with the correct configuration, Gmail may still block email delivery on certain servers. You may continue using Gmail if it works on your server; however, we will not be able to provide support for issues related to this setup.

Thank you.

Thank you.

You are welcome.

Please note that you currently appear to have an active support plan, so you can contact us through our Help Center for any support-related questions.

Regards,

Hello,

Yes, such automated systems are always better. However, PHP cannot perform these tasks automatically in the background. In other words, a trigger is required for an action to take place. To run such a process, site owner must create a cron job on the server and schedule the necessary functions to run at specific intervals. This is the only way it can work as you described. Otherwise, the system would have to check these products on every request, which would add extra load. In the future, if we tie emails and similar processes entirely to a cron job, we could also include this type of check.

Regards,

Thanks

You are welcome.

Hello,

Our script runs smoothly on any server running PHP 8.1 or higher and MySQL. It also requires the PHP extensions cURL, GD, Fileinfo, Exif, Mbstring, and intl. Therefore, as long as the correct PHP version and required extensions are installed on your server, the script will work without any issues.

Thank you.

you need to correct this Now I can see the issue! The problem is in your .htaccess file. You have Options +FollowSymlinks inside an <IfModule mod_rewrite.c> block, but Apache is processing the Options -Indexes at the top level, which is causing the conflict.

Hello,

Our script currently uses the original CodeIgniter 4.6 .htaccess code. We have only made a few small additions while trying to maintain the same structure. However, what you mentioned is technically correct. If the current code causes errors on your server, please remove the “Options +FollowSymlinks” line inside the ”<IfModule>” block and edit the top-level Options directive as follows:

Options +FollowSymlinks -Indexes

This should make it work correctly.

Thank you.

Hi,

Yes, according to feedback from other users, there might be one more minor update before the next major release. We review all incoming feedback carefully and take the necessary notes.

Thanks.

Hello,

Thank you. We hope you are doing well too.

Currently, the automatic calculation feature that displays a vendor’s earnings from a product does not work as it did in the previous version. Previously, it was calculated as soon as the product price was entered. In this version, however, that section is not visible when adding a new product. It only appears when you edit the product after adding it. This change was intentional, but we may adjust it in a future update.

In the new version, we have introduced a revised commission system that can be applied at the product, vendor, category, or general level, in that order of priority. If no custom commission is set for a product or vendor, but there is one set for the category, then the category commission rate will be applied to that order. The admin can view the commission amounts in the “Earnings” section of the admin panel, and vendors can see them in their wallets for their products.

Thank you.

It seems the seller is losing money. How can the seller know how much they will receive from the sale before publishing the product?

The site shows a 0% commission. If the seller sees the product’s price, they will receive that price, but when selling the product, they will receive less than the price they specified.

In the current version, this feature works by calculating the earnings with PHP after saving the changes and reloading the page. In the next update, we plan to add the dynamic calculation feature again using JavaScript. Additionally, there may be a minor bug related to displaying the commission rate in this section, which we will also fix in the next update.

Regards,

Hello,

Yes, you can list properties as classified ads by selecting ’’Ordinary Listing’’ when adding products. In this listing type, there is no ’’Add to Cart’’ button. Instead, a ’’Contact Seller’’ button appears, allowing visitors to contact the seller via chat.

If you add an external link while creating the listing, a ’’Buy Now’’ button will appear instead, redirecting visitors to the external site where the original listing is located. Both the ’’Contact Seller’’ and ’’Buy Now’’ texts can easily be customized.

Here is an example listing from our demo site: https://modesy.codingest.com/modern-grey-couch-and-pillows-44

Please note that you can use both classified ads and marketplace features simultaneously or disable one of them from the ’’Preferences’’ section in the admin panel. For example, if you want to use the site as a classified ads platform only, you can disable the marketplace-related settings, and the ’’Cart’’ on the homepage will also be hidden.

Thank you.

Hello,

The auction feature is not currently available, but we are considering adding it, so it may be included in a future update.

For now, there is a “Request a Quote” listing type in the script, which allows customers to ask vendors for a price quote on a product. However, this is not an auction system as it is a direct price negotiation between the customer and the vendor.

Thank you.

Hello,

Please send your purchase code to codingest@gmail.com. We will check your license details and provide you with the necessary information.

Thank you.

I installed your software a long time ago, for good reason I don’t have the purchase code, but I have a backup file from a long time ago, from there I can find it if I go to any folder or file?

Hello,

You can check the .env file located in the root directory of the script files to view your purchase code.

Thank you.

Hello,

Yes, our code is open source, and you can customize your site as needed.

Thank you.