2065 comments found.
2 Years no Update, whats going on with your team ?
Hi Sayed
For now, development on android has been paused.
Regards
I hope you respect those who trusted you and your team, not like many other teams who took the money and now we don’t know where they are.
Regards
Dear customer, do not worry. We will update this product as we move forward.
Regards
I needed a small information.
Today, I saw a comment from your team on the PlayTube Android app mentioning that you have shifted to the Flutter version. Based on that, I have two small questions:
1- Playtube Flutter version be sold separately, or will users who have already purchased the Android version receive updates and get the Flutter version through the same purchase?
2 – Is it possible to share an expected timeline for the release? Many buyers are waiting for the new PlayTube version, so it would be helpful to know approximately when it might be released.
Thank you in advance for your support.
Hi DosaDestroyer
Dear customer, yes. We are planning to create flutter version but it will take time.
Regards
Playtube Flutter version be sold separately, or will users who have already purchased the Android version receive updates and get the Flutter version through the same purchase?
Dear customer, I can not tell at the moment, it is still in progress.
Regards
How do I find the encryption key? I would like to connect the website to the playtube android mobile app but it’s not mentioned in the latest documentation how to find the encryption key.
Hi Praise07
Dear customer, please contact our support team for help. They will provide it to you.
Regards
Noted. I’ve already created a ticket a day ago. I’m awaiting your help please. Thank you
Dear customer, ticket will be updated.
Regards
Hello support, still my issue hasn’t been resolved. Please how do we find the encryption key??
Dear customer, I have updated your ticket.
Regards
the code is not in native android ( java or kotlin). It is developed with xamarin..right? Since xamarin is discontinued, what to do with it?
Hi 007bryan
Dear customer, we will ship flutter version.
Regards
I wanted to purchase all three of your products — the PlayTube website code, the Android mobile app code, and the Android TV app code. However, it has been more than a year without any updates from your side. I have also read many comments, especially regarding the app code, where users are facing issues publishing the app because the Android support is outdated and Google has increased the minimum SDK requirements.
Because of this, I would like to know if there are any updates planned. I want to make sure that after purchasing, I won’t face any issues due to outdated code or lack of after-sale support.
Hi coderssby
Dear customer, yes. We have plan to update the app. New version will be released in January.
Regards
I just want to reconfirm one thing — is the January update 100% confirmed?
The reason I’m asking is because in the past, many buyers mentioned in the comments that your team said “we are working on the update,” but the update was never released. In some replies, your team even mentioned that development wasn’t happening anymore.
So before I make the purchase, I want to be completely sure that the January update is confirmed and will definitely be released. Please clarify this so I can proceed confidently.
Please wait. First we will update android combined app and then playtube app.
Regards
Sir we are facing more issues with the this app, as per the comments, because it has been almost 2 years and there hasn’t been a single update released. As a result, almost all the SDKs are outdated. Is there a fixed timeline for the update? When will Playtube be updated?
Dear customer, there will be an update on the app. for now you can ask our team for updated code and they will share.
Regards
I was just about to get my developer to publish this Android app and I’m still a lot of people having technical difficulties with the new version of the Play store Android 15 is this all developers having this technical difficulty or this is just one development company and I’m asking would I have this technical difficulty or would it be easy for my developer to publish the application onto the iOS and Android store
Hi Thinkouttheboxx
Dear customer, please contact our dev team regarding this. We have update app and customers are able to publish now.
Regards
Dear PlayTube Team,
Please update both the mobile app and the TV app on Google Play Store to meet the new requirements.
Currently, your provided project (shared through the ticket link) still builds with Target SDK Version 34, even though the `.csproj` file mentions 35. When I build the APK, the PlayTube configuration shows that it’s using .NET 8 with Android 14 (API 34). To properly target Android 15 (API 35), it needs to use .NET 9 or a compatible configuration that supports API 35.
Additionally, after changing it to target SDK 35, the app crashes on Android 15 and doesn’t display in full screen properly. Please review and fix this issue so that the app:
- Fully supports Android 15 (API level 35),
- Works without any crashes,
- Displays correctly in edge-to-edge full screen, and
- Produces a final 16 KB AAB/APK file suitable for Play Store submission.
Kindly update both apps accordingly and share the new updated version links with me, ensuring there are no Play Store or Android 15 compatibility issues.
Thank you.
Hi vanshajenterprise
Dear customer, please send this email to our support team. https://wowonderapplications.ticksy.com/Regards
Hello,
Yes I Send it your team said he will check with in 48 hours but he never checked please update as soon and solve this problem
Dear customer, let me ask the team please
Regards
Hello, I want to purchase the application + customization by your support team and publish it on the Play Store as well. How can I contact you?
Hi joanlllo
You can purchase the application and later contact us for custom work. wowonderapplications.ticksy.com
Regards
I bought it
Please contact our support team for help. https://wowonderapplications.ticksy.com/
Regards
The support team is very late in responding to us. I submitted a ticket and emailed them, but the response is very, very late. Can you help?
Dear customer, you will get reply soon. We were having technical issues. Sorry for delay.
Regards
Sir, there’s no need to apologize. I submitted a request to install the app two weeks ago and received a response. I also sent an email more than four or five days ago and haven’t received a reply. Why is there such a delay, sir? I want to install my app.
Dear customer, you have already got response from our team.
Regards
Hi, How do I renew my support? I can only see the option on how to purchase a new source code.
Hi kingjohny
Dear customer, there must be an option on support website. Please proceed on that.
Regards
can’t download demo apk
Hi weaboify
Dear customer, the link is available in comment. What error you are getting?
Regards
Hello, I bought the application yesterday but when I regenerate it shows me “Grade build failed”.
Hi Fredd82
Dear customer, please contact our iOS team.
Regards
Hello. Can you give us link to check mobile app?
Hi Vehizon
Dear customer, here is demo apk.
APK
https://mega.nz/file/EY53xIiC#7vIpcOhBwtL_GWY4m3xi0182FDg2itFCnBccel9A26YRegards
I purchased your app code and noticed that the package provided is built for Xamarin / Visual Studio. Since my development environment is Android Studio (Gradle/Kotlin/Java), I wanted to check:
1. Do you have an Android Studio (native Gradle) version of this app available?
a. If yes, could you provide that package or let me know how I can obtain it?
b. If no Android Studio version exists, please advise if there’s an alternative or if you can write a new code, as the current Xamarin version doesn’t match my workflow.
Thank you for your help.
Best regards, Rae
Hi RaeShantael
Dear customer, please contact our support team on this url. Team will guide you about it. https://wowonderapplications.ticksy.com/Regards
Unfortunately, your ticket system doesn’t allow me to submit support requests through that URL once the 6 months of support have expired on my purchase code. Could you please confirm whether you have an Android Studio version available or not, so I can make other plans if needed?
Dear customer, we do not have android studio version of the app.
Regards
This link is not working till now we need your help https://doughouzlight-license.com/
Hi landrymodilo0
Dear customer, we are fixing this issue. it will be fixed tomorrow. Please wait, it will start working soon.
Regards
Since the Xamarin is discontinued, what is the plan now?
Hi gtrooper
Dear customer, app was using android native code not xamarin forms.
Regards
Free installation and App publishing?
Hi ikechukwum
Dear customer, free installation is available. Contact our team for installation after buying app.
Regards
Including App publishing to Google play store right? I mean, if I buy, you will help me publish it to play store for free right?
Dear customer, it is paid service. We will do it for you.
Regards
You have two (2) apps affected by Google Play’s 16KB page compatibility requirements.
To ensure your app works properly on the latest versions of Android, Google Play requires all apps targeting Android 15 or later to be 16KB page compatible.
As of May 1, 2026, if your app updates are not 16KB page compatible, you will not be able to roll out those updates.
Hi cartoonabwab1
Dear cusotmer your ticket has already been answered.
Regards
Hello PlayTube Support Team,
Please update our app as soon as possible to comply with the latest Google Play requirements. 1. API Level Requirement • Google Play Console has set the final deadline of 31st August 2025. • The app must target Android 15 (API level 35) or higher. 2. 16 KB Memory Page Size Requirement • To ensure the app works correctly on the latest versions of Android, Google Play requires all apps targeting Android 15+ to support 16 KB memory page sizes. • From May 1, 2026, if the app updates do not support 16 KB memory page sizes, updates cannot be released. • Currently, our latest production release does not support 16 KB memory page sizes.
Kindly prioritize this update urgently so that our app remains compliant with Google Play policies and avoids any suspension or removal.
Looking forward to your quick response and confirmation.
Best regards Vanshaj
Hi vanshajenterprise
Dear customer, please ask our team to give you updated code. https://wowonderapplications.ticksy.com/
Regards
Does it include installation?
Hi JMGFILMS2020
Dear customer, yes. Installation will be provided on demand.
Regards
I purchased it I need installation now
Now waiting
Dear customer, please stay in ticket for any kind of help. https://wowonderapplications.ticksy.com/
Regards
My comments related to the total lack of customer support seemed to have been erased. Let all potential buyers beware that we purchased VIP installation service from this developer over 1 year ago. To date we still do not have an app published that we paid over 100 dollars for. We contact support and they do not respond to their own promises for days. For example: Android Support replied 5 days ago on Wednesday at 8:43pm dear customer, thank you. i will work on your installation in two days. This is from five days ago they promised to have our app in 2 days. No follow up – no app. We have rightfully asked for a full refund and have been denied. I just caution potential buyers of this situation. This will probably get deleted. I will continue to alert buyers of this matter. We have been waaay more than patient. I am pursuing whatever legal course of action available and will move on from this developer. I didn’t want to bring this matter here but have no choice. If there is really a customer support team – review our case and contact me via our ticket. If you delete this it will say you aren’t willing to face your customers with honesty and transparency.
Looking at other posts it is quite evident you guys are overwhelmed in support. I for one do not see any benefit being a VIP customer at all. Tickets go days without a response at all and when you do it’s nothing that is a resolution. I feel it is a stall tactic.
We want a refund