869 comments found.
Different prices for takeaway and dine-in are important for business. you guys should add it.
Currently, we do not have such features. You can make a customisation request to our customisation team at https://inilabs.net/customization .
1. How Can I Add KOT Printer as it’s Written It’s Support KDS/KOT?
2. How can Waiter Place Order From Their Phone. For Waiter Table Order Customer Pay At The Time Of Billing not At The Time Of Ordering?
3. For Table Order Customer Place Order Multiple Times. How can I Print all The Items Bill At Once For Same Table No?
4. For POS Order How Can I Place Order Without Any Payment & What is Token No & Why its manual & mandatory?
5. If Any Online Order is There How can i Setup in Site Notification so That I can Understand There is new order?
6. How can I edit Item or Customer Details after The order is placed?
7. Is it possible to Login with OTP vai phone in Customer APP?
8. How can customer check delivery boy Location?
Thanks for reaching out.
1. Currently, we do not have any KOT printer support in our system.
2. We do not have a waiter app.
3. Currently, we do not have such a feature for identifying or merging them together.
4. We do not have a feature for a POS Order without payment. But customers can do table orders for pay later. A token is mandatory to identify customers easily & for more flexibility, we have kept it manual.
5. You have to enable notifications from your dashboard & firebase to get notifications on your dashboard.
6. On our current system, we do not have those features.
7. Yes, we have an OTP or Guest login feature on our customer app.
8. No, we do not have such features. Customers can’t check the delivery boy’s location.
For the features we do not have, you can send a customisation query to our customisation team for a customised solution for you at https://inilabs.net/customization .
I didn’t find any OTP Login. I have turned on and tried every option. Also Created Ticket No Response
Please try “Guest Login” Option in app.
How does the whole returns process work?
Thanks for reaching out. If the admin rejects the order, the paid amount will be added to the customer’s wallet. & Later, customers will be able to use the wallet’s balance for their next order if the order price is less than or equal to the wallet balance.
Do you have a multi-restaurant version?
Currently, we do not have one, but we can make a customised solution for you. Please contact us at https://inilabs.net/customization .
Hello, as you have said that, order can be created from table by scanning qr code but I can not see any qr code generation in admin panel. How does it works
Thanks for reaching out. Please visit the “Dining Table” in the admin dashboard & then create or view the existing dining table for the QR Code.
I couldn’t find an option to charge cards directly through the POS instead of using the machine. This feature is needed to run orders remotely from phone calls. Please let me know if you can add this.
Thank you for reaching out.
As we do not have those features, we can customise it for you. Please contact our customisation team at https://inilabs.net/customization .
hi can you integrate zomato and swiggy app with this
Currently, we do not have such integration. Can you please elaborate further.
Hi, In POS system do you have the end of day option ? and also the cashiers total sales?
Thanks for reaching out. Currently, we do not have such features. If you want, we can implement those features for you. Please get in touch with our customisation team at https://inilabs.net/customization .
Please, in the next release, include a feature to change the day/night theme skin to reduce the white color for eye comfort. Thanks.
Currently, we do not have such plans. You have to customise the script yourself if you need those features. If you are interested, our customisation team can help you to achieve those features. Contact them at – https://inilabs.net/customization .
Too many customizations with additional cost that are pricey to make, you are always asking for customization, and no plan for the next update, which makes me think that I should request my money back, the features I need can’t meet my expectations. Can you process this? I have 2 products you have that need to be refunded.
You can submit a refund request. If it complies with Envato’s terms and conditions for refunds, we will process your request.
Thank you.
I’m testing the web platform and the iPhone app, and I’ve noticed that the content on both platforms is different. For example:
On the web, the chicken dumplings item shows QTY, SIZE, and ADDONS.
On the iOS app, the same item only shows QTY (without SIZE or ADDONS).
Could you please clarify if the app is using a different database, or if it simply doesn’t support those options?
Thanks for reaching out. We do not have any app related to this system that has been published in the App Store for demo or testing.
Can you please clarify?
well if you just check the app store FOODKING you will see an app published by AHMED ALNEAIMY.
Also my question is if i add QTY, SIZE, and ADDONS to the product will i be able to see them inside the app as well?
We do not have an official app published on the App Store for this system (for demo). But if you need to test, we have our app published on the Play Store.
He might have customised the script for his business needs, which is why you may have found those things confusing. Please check our official demo app on the Google Play Store.
Dear Sir, Please let me know after the delivery is completed how an admin/branch admin will calculate the amount to be taken from a delivery man for a cash-on-delivery order.
Thanks for reaching out. Our system is designed for managing a single restaurant with multiple branches. In this setup, delivery staff usually work in-house on a salary basis, so there isn’t a separate functionality for them. That said, the system does keep a record of all orders delivered by each delivery boy, which you can view directly from their profile.
Why is the Total Order on the Overview Dashboard always 0, even when there is an order that is currently active or done/accepted? What function that counting for that part? What is the difference between Total Orders in the Order Statistics Dashboard? Do you have a product manual for this? Thanks!
If you are confused about some feature, you can check our demo as a reference at https://demo.foodking.dev . If you need further assistance, please open a support ticket at – https://inilabsn.freshdesk.com .
Why is it so hard to change the color of this app? You need to add this feature on the next release, since every business has a personal brand and color that needs to be also in line with the web, but you are missing this custom color and you are always asking for customization for that, it is not good for such a color change. The color accent should be customizable. Please add it! Thanks
Thanks for your suggestion. But we cannot assure you that this feature to be available in our next release. But, if you need them, you have to customise the script yourself. Or you can contact our customisation team at – https://inilabs.net/customization .
So what are the features you will add in the next releases? Why is this important feature missing for such an app? Please add it, you are always asking for customization, that should pay more money for this. Is this your strategy to request more money from us so that the feature will not be included in the next release? Don’t play like this. Do you have a money-back guarantee for this app?
Thanks for sharing your thoughts.
Our updates follow a global roadmap, so not every requested feature makes it in right away. For unique needs & flexibility, we suggest customisation, but it’s never about charging extra unfairly.
We’ll pass your suggestions to our developer team for review, although we cannot guarantee their inclusion in the next release.
Refunds are managed under Envato’s refund policy, which you can check directly on their site.
hi team all work is good but we always find issue in google map kindly make that optional to use google map if any one want to use it without google map then we can use that
In this system, Google Maps is compulsory. If you want to make it optional, you have to customise the script.
why each branch having same items to sell??? I want to each branch to have different items to sell, please make it like this. Each branch sometimes has their special item to sell based on its location.
Thanks for reaching out. Currently, we do not have such plans to add those functionalities & features to this system. But if you are interested, you can contact our customisation team to implement those features in your script. Please contact them at https://inilabs.net/customization .
i want to set thousand separator like 15,000,000. How to achieve this? Is there an attendance list for employe who take shift to work everyday? So we can also monitoring the employee performance every month?
You have to customise the script for those features. Please check your latest comment reply.
I have one last question: if I sell a product, for example Coca-Cola, and my stock only has 10 units, is there a way to set the available quantity so that once the stock runs out, the product automatically becomes unavailable?
We do not have an inventory management feature in this system; you have to customise the script for it. If you are interested, you can contact our customisation team at https://inilabs.net/customization .
how can i get the discount im interesed…
The offer event is over. Currently, if you are interested, you have to purchase at the regular price.
The image was recently changed… I saw this discount when the image was there… here and everywhere, if the image is there, the promotion is there… it’s your fault, not mine, if you don’t update your products. It’s unprofessional to tell your customers, “Oh, sorry, the discount is gone,” and the image was there when I asked you… how unprofessional of you to do, but thanks for your response anyway.
p.d. my english is not good.
We understand your concern. The event was managed & handled by Envato on their own. After a certain time, the event was closed automatically. In that case, even though the banner was there, you won’t be able to claim that offer. Hope you understand the situation.
You put 50%OFF limited time in the banner, how to get it?
The offer event is over. Currently, if you are interested, you have to purchase at the regular price.
And why does the banner still exist there? Fraud tactics? Where does the discount come from again? I want to purchase
How does the thermal printer recognize the printout after completing the order? Is it connected via Bluetooth or USB? To recognize the printer and print the receipt?
Currently, we do not have thermal printer support in this system.
The Kioky app shows where the message will print a receipt. How does this feature work if a thermal printer isn’t connected to the app?
It works via Bluetooth.
Ok, turning on the thermal printer does it recognize it?
You have to connect it with your Android device via Bluetooth, and after that, it will work.
