870 comments found.
How does the thermal printer recognize the printout after completing the order? Is it connected via Bluetooth or USB? To recognize the printer and print the receipt?
Currently, we do not have thermal printer support in this system.
The Kioky app shows where the message will print a receipt. How does this feature work if a thermal printer isn’t connected to the app?
It works via Bluetooth.
Ok, turning on the thermal printer does it recognize it?
You have to connect it with your Android device via Bluetooth, and after that, it will work.
Pre-purchase Questions
Hi, We are considering switching our system for multiple QSR outlets to yours. Currently, we are using eFood, but before making the switch, we have a few questions that will help us make a better decision:
1) Customer App Compatibility – Will the existing Flutter-based customer app continue to function after updating the main system? Is it built on an external API, or will we need to upgrade everything for full functionality?
2) Outlet-specific Service Options – Do you plan to introduce separate options for each outlet (e.g., takeaway or delivery)? Since not all our outlets offer the same services, depending on location and setup, this flexibility is important.
3) POS in Merchant App – Are there any plans to add a POS feature in the merchant app so outlets can take orders directly without opening the web panel?
4) Google Login for Customers – Does the customer app support Google login? We couldn’t find this feature in the demo. If it’s not available, do you plan to add it?
5) Third-party System Integration (API Support) – Can your system integrate with third-party platforms (e.g., Ultimate POS) for automatic order sync using REST API?
Note: The main reason we’re interested in your system is the Kiosk and Merchant apps, which seem well-suited to help our outlets run more efficiently. However, compared to platforms like eFood and eRestro, your system seems to offer fewer core features. We’re open to compromising slightly, but we’d like to understand the trade-offs clearly before making a final decision.
One key issue we’ve noticed with the current kiosk app is that it requires customers to select a table while placing their order. This can be quite confusing, as customers often don’t know in advance where they’ll be seated or which table would be suitable for them. It would greatly improve the user experience if this step could be removed, allowing customers to simply place their order and wait for their token number to appear on the screen—similar to how it works with KFC kiosks, which your team is likely already familiar with.
Additionally, it would be very helpful if the payment process could be integrated into the app. Even if the customer chooses to pay with cash at the counter, just displaying the payment step in the flow would clarify the process and make it easier for customers to understand what to do next.
Thank you for considering these suggestions. We really appreciate your continued efforts and support.
Thanks for reaching out.
1. The system we will provide will work totally fine, with the Flutter-based customer app. If you customise the system from third-party developers, we cannot guarantee that in that case. Yes, it’s working on the built-in API. No, you don’t need to upgrade everything to work with it. The feature we have provided will work totally fine without any touch.
2, 3 & 4. Currently, we do not have such plans. You have to customise the script for it.
5. No, you have to customise the script for that.
Thank you for your consideration.
Every business needs different features & operates in different situations. In that case, we suggest that our customers contact our customisation team to customise the script as their business fits.
So, please contact our customisation team at https://inilabs.net/customization .
can i easly move my data from qr food to this one ?
hello??
No, we do not have such a feature.
that doesnt make sense .. they are same solution but one bigger than the other .. why are you limiting your self
Every system is built on a different architecture & different database design & follows a different path. So, it is technically not quite possible. & We are not quite sure about the “QR Food” system you’ve mentioned before. If you have further questions or are confused, please open a support ticket at https://inilabsn.freshdesk.com .
If you want to migrate your data to Foodking from Foodscan, it is possible, but you will need a developer’s help. Also, you might not be able to migrate the same data you had, because in some cases, you will need to change the data to fit within the new system.
how much
For discussion & further details, please contact our customisation team at https://inilabs.net/customization .
discount is not working?
We have checked it, and it’s working totally fine. Please explore the system properly.
Pre-purchased question!!
Q1) I am not clear about waiter roll, chefs roll is okay with K.D.S but when K.D.S make done then it should goes to waiter bucket. Now my question, is this function available? if yes then how waiter make change his status to delivered after serve the food to customer in table?
Q2) When Manager or admin assign a “Token No” then it showing O.S.S board but after that how a customer can understand which Token No is for him among of many Token? because after order placed from customer mobile only order ID showing in order details page. i think either Token No should show on Customer order details page, nor Order ID should show on O.S.S board.(it will good if Order ID and Token No both showing on O.S.S board)
Please open a support ticket at https://inilabsn.freshdesk.com . Our support executives will help you to understand our system better.
after extended license will i get demo data for smooth editing …
We do not provide demo data to customers.
if initially i start with regular license and if need i buy extended license , than the regular license money will be refunded or adjusted ?
No, we do not have such policies.
I purchased the FoodKing – Restaurant Food Delivery System and, in terms of features, the product delivers about 95% of what is promised. The interface is well-designed, multi-branch functionality works great, and the overall system is very solid.
However, there are a few important details to highlight:
⚠️ Tax Configuration: Although the system supports multi-tax settings, you can only assign one tax per item, which becomes a problem for businesses that legally require two simultaneous taxes on a single product.
⚠️ Addons Section Issue: In the Dashboard, under Items → View → Addons, I was never able to get this function to work, and documentation or guidance was missing for this feature.
⚠️ Customer Support: Unfortunately, the customer service experience was extremely disappointing. I encountered unprofessional and even offensive behavior when I tried to negotiate a gateway integration. This level of communication is unacceptable, especially when considering scaling or future development.
⚠️ Scalability & Integration: If you’re thinking of scaling your restaurant and expanding integrations (e.g., custom gateways), consider carefully how far you want to take the system. Integration costs are high and support is unreliable.
Despite these issues, I believe the core product is technically strong and well-constructed. But I cannot recommend it for projects that require long-term support, scalability, or professional integration services unless the company significantly improves its customer interaction.
Final Score: 95% for the product – 0% for support.
Thanks for reaching out & sharing your opinion.
1. Tax : We do not have multiple taxes for a single item feature. If you need them, you have to customise the script.
2. Addons : If you are confused, we suggest you explore our demo at https://demo.foodking.dev/home . It is just an extra item with that item.
3. Customer Support : We’re sorry to hear about your concerns. Our team always aims to provide respectful and professional support while following our policy guidelines. We truly value your feedback and will work on improving our communication.
4. Scalability & Integration : Our system is designed to grow with your business. For custom integrations, we work with skilled professionals and always try to keep the process simple, smooth, and within our clients’ reach.
We appreciate your honest feedback and are glad you find the core product technically strong. We acknowledge your concerns about support and integrations, and we’re actively working to enhance our customer interaction, scalability options, and professional services to better meet long-term project needs.
Thank you very much. I’ll be reviewing the demo in more detail.
I’d also like to share an important concern: the quote for our custom work is $40 per hour, totaling around 35 hours — approximately $1,400 USD, which is significantly higher than the original cost of your module. This raises a key question that may also apply to future clients: Would it be possible for the buyer to have permission to modify or adapt the code for personal use (non-commercial purposes)?
On another note, I understand your current approach to integrations and support. My intention is to build a business relationship, but the additional service fees are outside our initial implementation budget.
Moreover, I believe the system still needs a few key improvements, such as:
- Integration with payment gateways compatible with our region.
- More flexible configuration options for items, especially for complex menus.
- Stronger employee security controls, particularly in the POS section where funds are managed.
That said, I want to congratulate you on the design and technical foundation of the product. I’m confident it will be successful as you continue to improve it. I’ll be keeping an eye on future updates. For now, unfortunately, the product is difficult to apply in our region without significant modifications.
Thank you for your detailed feedback and kind words about our product’s design and technical foundation. We understand your concerns regarding customisation costs. We suggest customisation for features not in our current roadmap, as every business has unique needs depending on their model and region. Your suggestions on payment gateways, menu flexibility, and security are valuable, and we’ll share them with our developer team for review. However, we cannot guarantee their inclusion in future updates as it depends on our development roadmap.
Thank
so, if i will buy this i will get qr table system and front end and mobile apps right ?
Yes.
can i get its front end and backend in laravel ?
We have used laravel as backend & frontend in vue js.
can this be Multi-Restaurant ? what the cost for add new payment ?
Currently, we do not have it. You can contact our customisation team at https://inilabs.net/customization .
This system needs a lot of updating to be truly functional for both the owner and the customer.
1 – When an order is placed, the restaurant doesn’t receive a notification. 2 – You chat and receive a message that refreshes the page. 3 – There’s no way to disable payment upon delivery, nor is there an option to calculate change. 4 – It should have a WhatsApp connection to notify the customer when the order status changes or even allow the customer to send the order via WhatsApp as well.
And there are many more features missing from this system.
We have an order notification. If you need other features you’ve mentioned, you can contact our customisation team at https://inilabs.net/customization .
Thanks.
Does the notification only work in the app? If the person wants to use only the web, the notification won’t work?
Notification will work on both phone & web. But in our demo, the notification feature is disabled.
Why address keeps saying “Sorry, we do not provide services in such location” When set to other countries. Unless it’s Bangladesh is set to be county?
For the delivery option, we have set up a system like this.
You don’t get The delivery address only works for Bangladesh.
If you change it to another country, it will start saying services not offered in such area.
We have a selected delivery area; you can’t order a delivery outside of that delivery zone.
In your case, you have to change the delivery zone as needed.
hi! where can I buy the self ordering app?
Please contact us at https://inilabs.net/customization .
Presale Question in POS Screen Can we auto generate token no? And option to Print KOT?
I need these 2 options any roadmap to add these features?
Currently, we do not have any plans for those features you’ve mentioned. If you need them, contact our customisation team at https://inilabs.net/customization .
Hello, i would like to give one suggestion for the app.. if you can place the payment option while putting order,so that they can choose cash on delivery or gateway and then place order. as the option now present is very problemetic,because custoner will give order and they wont pay and also they not pick call,like this waste of food happen. and also add firebase mobile verification.
Thanks for your suggestions.
When I dial a phone number, it gives an error that I should dial the 10th digit, but my number has a 9th digit, all countries are the same, I need to dial the 10th digit, correct this error
You can change the phone number digit from the settings.
On the demo, the app loading is taking so much time. Image aren’t loading.
Our demo is working totally fine & is publicly available. Please visit https://demo.foodking.dev/home .
I need this but there’s no welcome display that Introduced the app to the to new users on their first time opening the app. I also noticed there’s images loading takes a lot of time. In addition invite your friend and earn is also a good feature.
We do not have this feature. If you are interested in those features, please contact us at https://inilabs.net/customization .
Hi Team,
I have gone through all the features and it is perfectly suitable to my requirement i have one question. i have multiple branches and prices differ from branch to branch is there any option in this to maintain different prices for each branch
We do not have this feature. If you are interested in unique items & prices for each branch, please contact us at https://inilabs.net/customization .
ticket ID 6169 submited and I don’t want some one like your team mate with profile ID rayhan36 to answer me in case you claim to be serious people.
