1136 comments found.
Getting a 404 after adding a new tenant on check these pages. MYDOMAIN/ps/ AND MYDOMAIN/ps/admin
Hello,
Thank you for reaching out.
We do not have such url, tenant path url will yourdomain.com/tenantid/ps or yourdomain.com/tenantid/ps/admin
If you have recently upgrade Perfex , please attempt deactivating and reactivating the SaaS module.
If issue persist, kindly reach out to support@perfextosaas.com
Thank you.
Can my customers install other Modules (Including your Modules or other suppliers’ Modules) both BEFORE and AFTER registering for the Service Package (Shared database; Single database or Standalone cloud database) without Conflict?
Yes, that is correct.
Thank you.
Hi Ulutfa, im concerned about what you said here: “If you assign Page Builder Module to the tenant and they link custom domain, they can have landing page through such module but page will be on your SaaS.”
I want to assign page builder to the tenant and they link custom domain and build there landing page but i dont want it on my saas but on their custom domain, for example if my saas name is invoices.com and their custom domain is avocados.com i want them to set their landing page to avocados.com and not avocados.invoices.com this is a deal breaker for me?
If this is possible can you allow the demo to be edited so i can test this then you can turn off the editing settings because i see the demo is limited due to editing not allowed
Once you tell me this is definetely possible and im hopefully able to test it then im ready to purchase your plugin please
You can disable everything else i just want to test the tenant instance for page builder
Yes, that is possible.
We have a demo already with page builder: https://crm.probioid.com/landing.html, making it landing page i.e serving the page when crm.probioid.com is visited is possible; but saving of this part is restricted in the page builder module demo for security purpose.
crm.probioid.com is an alias to our public tenant demo : https://demo.perfextosaas.com/
You can visit all from https://perfextosaas.com
Thank you.
Hi Ulutfa, thank you for your quick reply
Oky I understand you have security concerns for saving on the demo. Can you then save the demo like this as probioid.com and not as https://crm.probioid.com/landing.html or https://demo.perfextosaas.com/ or crm.probioid.com and send me a screenshot of the url and home page loaded then you can change the demo back to https://crm.probioid.com/
I looked up probioid.com and I was re- directed to probio.id which i beleive is also your domain or redirection. I know you said its possible I just want to see that even though the demo (probioid.com) is a tenant on perfextosaas.com i want the url to show only https://probioid.com and no addon or sub domains.
Please if you dont mind, I dont want to purchase an extended licence to ask for a refund because of misunderstanding
You can even email me or message me personally on codecanyon, I will send you my email through personal message
Hi, i have one more pre sale question. I had a look at your demo and teh test /demo etc (tenant packages) just have a few questios: 1. Wil the tenants also be ble to create a landing page on their custom domain for xamp,e not addon domain or diff folder than the saas? 2. Using this myself to host my clients as tenants will regular licemce be fine? Im ready to purchase the regular if you say its good enough
Hello,
Thank you for reaching out.
1. Tenant might only able to do this by hosting main domain themself on there server and link the subdomain to your SaaS CRM i.e app.tenantdomain.com . Tenant will not able to place code on your server. If you assign Page Builder Module to the tenant and they link custom domain, they can have landing page through such module but page will be on your SaaS.
2. Yes, we however recommend extended license.
Thanks.
Please explain more on this point 1, so does that mean they can just with an a record point their main domain to my server and it will work like that? My plan is to have tenants that can create their own custom domains and then set those custom domains as their landing page the same way saas lets you. I dont want to install a saas for every tenant that defeats the purpose of saas. I want to have one saas installation on my server and when they susbscribe to a package they choose their custom domain, build themself a page with page builder and set the page as their landing page not a subdomain. If this requires an extended licence sure but i need to know if this is possible
Yes that is possible just as you’ve described.
Tenant can connect custom domain to there instance and build landing page using the page builder module.
Thanks.
I have installed and set up the system exactly as shown on the demo server. However, when I sign up through the package module, it is not activating on the tenant setup.
I have attached some screenshots for your reference. Could you please take a look and provide guidance as soon as possible?
Thank you for your prompt support.
We replied your email.
Thanks.
Thanks
1.) Is it possible to set multiple currencies for packages?
2.) Is it possible to have one login page for all tenants?
Hello,
Thank you for reaching out.
1. Currently only the defualt perfex CRM currency is used.
2. All tenant admin can login from your main login page.
Thanks.
In Perfex CRM, I can create different invoices with different currencies. But there’s no option to create different packages with different currencies in this your module
Yes, that is right.
Are you thinking of making multiple currencies for packages possible in future updates?
If yes, how soon?
No, we dont have this on our milestone yet.
However, with more demand, we will definitely consider it.
Thanks.
Is possible to set multiple currency for packages?
Hello,
I saw your plugin, saw the demo, and looked at the documentation, and I’m impressed with your work!
Before purchasing, I have a few clarifying questions that are important to me:
1) Is it possible to first select a package and then register (or have a link that will automatically select a specific package after registration)?
2) Is it possible to reduce or (for example, convert a text field into a checkbox?) the existing registration fields?
3) Is it possible to verify the user with a phone number during registration?
4) If the above features require separate development costs and I order these tasks from your company, what will be its approximate cost?
5) How much will be the approximate total cost, according to which I will be able to actually use this plugin in business? Besides the $300 (plugin cost) as standard, what additional costs should I expect (please answer honestly), is there an internal marketplace where it is practically necessary to buy plugins? (This happens with 90% of scripts), what are some other popular plugins or services that clients have purchased from you in addition to purchasing the Extended License of this plugin?
Many thanks in advance
Hello,
Thank you for reaching out.
1. Yes, every packages has unique signup link for registration, allow direct signup to a particular module.
2. You might review Perfex settings or custom fields for this, the SaaS currently do not provide this capabilities.
3. Perfex CRM registration do not have this nor the SaaS module, you can consider any existing module in market that does this or make one; you can hire us or any other developers for that.
4. Kindly reach out to support@perfextosaas.com
5. The module marketplace within the SaaS module is mainly for your customers to buy modules you have installed. We do not have upsale currently or maintained markeplace for you to buy our modules; our modules are available here https://codecanyon.net/user/ulutfa . Exception to that is cloud storage module in beta which you can freely download with extended license along other free 8+ modules.
You can follow up on support@perfextosaas.com for further discussion.
Thanks.
i am interested in this script, pls run a promo on the Script so that some of us running a startup can buy it.
Bring it down to 80
I entered my root details with all global permission but showing error while test details
SQLSTATE42000: Syntax error or access violation: 1044 Access denied for user ‘root’@’localhost’ to database ‘ps_test_272459669’
Hello,
Thank you for reaching out.
Based on the error message, it seems that the database user does not have the required access privileges. Kindly double-check your credentials and permissions to ensure they are correctly set.
For future reference, please direct all technical support requests to support@perfextosaas.com . As mentioned previously, we do not provide technical support through the comment section.
Thank you for your understanding.
Is it possible to create both monthly and yearly plan simultaneously for a package? So that the tenant can toggle between monthly and yearly plan and choose which one to go far?
Hello,
Thank you for reaching out.
Currently, each package can only have a single price. However, you can create separate packages with different pricing (e.g., monthly and yearly), and the module will automatically group them together for selection. This way, tenants can easily choose between the monthly or yearly option.
Thanks.
I saw a comment of about 2 years ago that requested for Separate Tenant Files Feature, do we have this now?
Yes we do . All tenant uploads are in separate folder.
You can use cloud S3 storage also with the SaaS extended license or purchase the module separately: https://codecanyon.net/item/cloud-storage-module-for-perfex-crm-s3-compatible-sync-and-active-upload/62517563
Thank you.
I’m not just about the uploaded files. I mean all the website folder files, just as they are in a root directory of a website.
Is it possible for tenants to have separate overall website directories? Where I can for example set custom language file for each tenant from their respective website folders?
We do not have this as this is least requested.
You can request for a custom development of such feature.
Thank you.
Is there a way to add custom script on this script? Something live tawk.to livechat support widget, such that all tenants see it to enable them to urgently request support?
Hello,
Thank you for reaching out.
Yes, we have this option in SaaS > Settings > Custom codes (tab) v0.3.7
Thanks.
If one tenant trail period is over , how to extend for 3 days more ?
Hello,
The tenant is expected to subscribe after trial period and we do not have option to extend trials.
If you want unpaid users or tenant, please consider using a private package.
Thank you.
Hello,
I’m interested in whether your service will work fully (e.g. automatic subdomains) on a VPS that uses CWP Pro or is it only for Cpanel?
Hello,
Thank you for reaching out.
Automatic subdomain can easily be handled with wildcard subdomain and SSL and this works on any server including VPS.
Thanks.
I’m currently developing a custom invoice management module for Perfex CRM using your SaaS module, and I have a question about the recommended database architecture for handling multiple companies within each tenant.
From what I understand, your SaaS module creates separate databases for each tenant (which provides excellent isolation), but I’m unsure about the best approach for managing multiple companies within each tenant’s database.
Current Scenario:
Each tenant needs to manage invoices for multiple companies/entities
I need to maintain proper data separation between companies within the same tenant
I want to ensure scalability and maintain compatibility with your SaaS architecture
My Question: For handling multiple companies within each tenant’s database, what’s your recommended approach:
Single invoice table with company_id field – This would allow for consolidated reporting and simpler maintenance, while still maintaining logical separation between companies within the tenant.
Separate invoice tables for each company – This would provide stronger physical separation but might complicate cross-company reporting and maintenance.
I’ve researched multi-tenant database patterns and found that approach #1 is generally recommended for shared schema scenarios, but I wanted to get your perspective since your module already provides tenant isolation at the database level.
Additional Context:
I need to support features like cross-company reporting within each tenant
The solution should be scalable for tenants with 5-50 companies
I want to maintain compatibility with future updates to your SaaS module
Could you share your thoughts on this architecture decision? Have you encountered similar use cases with other users of your module?
Thank you for your time and for creating such a useful module.
Hello,
Thank you for reaching out.
The #1 option is the recommended approach for your case based on our understanding; each tenant is a separate entity with own multiple company and you only need cross company reporting not cross tenant.
Thanks.
its support all 3 party plugin? if i install plugin my tenat can access it
Yes thrid party plugin is support and accessbile to tenants.
Thanks.
Hi,
It seems there’s an issue with module sharing for my SaaS customers.
Please check the screenshot: https://ibb.co/0RZthgRn
I created a package that includes all the modules. However, when a customer logs in, no modules appear in the left navigation. On the right side, it shows that they are already subscribed to all modules.
Hello,
Thank you for reaching out.
Kindly follow this guide : https://docs.perfextosaas.com/readme/modules-not-showing-on-the-tenant/
If you then need further assistance, please reach out to support@perfextosaas.com
Thank you.
I already following your all instructions
In packages , Advance shared setting i clicked on all the modules on enforce button but still not showing
Can you please come on Google meet to resolve this issue
Sorry we do not have Google meet support. Please reach out to support@perfextosaas.com
Hi,
How can I bring live leads into the CRM from query froms of landing pages and Emails ?
Thanks
Hello,
Thank you for reaching out.
Please check the Leads and form capturing section of the page builder module: https://docs.perfextosaas.com/others/page_builder/usage/
Thanks.
Hallo, I want clients to be able to access modules on their accounts
I did run a cron job but still they are not showing, any fix for that
Hello,
Thank you for reaching out.
Kindly follow this guide carefully: https://docs.perfextosaas.com/others/page_builder/usage/
Thanks.