2043 comments found.
The server returned a “500 Internal Server Error”. while installing the first time
Please send us item support ticket from here http://support.activeitzone.com
I’ve already created support ticket but no any response yet
Would you please inform us about your support ticket no?
Hi Team,
I’ve noticed an error in the admin panel and on the webpage regarding the date of birth display. Currently, it is showing the minimum age for male/female members to marry, which was set in the admin panel.
You can verify this on the admin panel member edit page and the customer my profile webpage. When viewing the customer profile in the admin panel and public profile page, the correct date of birth is displayed, but on the edit page, a different date of birth appears.
Please investigate and resolve this issue.
Okay, we will check it and resolve the issue if we find any.
HELLO, if “Marital status” is never married the why number of children is asking?
Ok we will check and if we get such issue we will solve in future update.
I have raised 3 issues in your support portal.
1. Subscription plan details are not updating for a user after updating the plan details.
2. Twitter login auth showing “Error code: 500”
3. Free member can’t see other free member full profile and asking about “upgrade Plan” even the free member has sufficient balance.
Please resolve them quickly. There are very basic functionalities.
Would you please mention your support ticket no?
3091, 3092, 3111
Could you please create a single support ticket for all your issues? Submitting multiple tickets may cause confusion for our support staff and could lead to delays in resolving your concerns.
bugs in Script version 5.5 :- in Manage profile some selection fileds not loading
1) Present Address
. State . City
2) Education Info: The “Add New” popup is not displaying. 3) Career: The “Add New” popup is not displaying.
4) Spiritual & Social Background
. Caste . sub caste
5) Permanent Address
. State . city
6) Partner Expectation
. caste . subcaste . Preferred State
anyupdate on solving these bugs ? till when you people will solve this problem ?
We have updated the script. Please download and update again and let us know the outcome. Thanks for your co-operation.
still there are few more issues in the script, for example when we are upadting the date of birth, its saying the change has been done but the value not getting changed
We’ve carefully checked this issue but could not find the problem as you described. To assist you properly, please open an item support ticket and share your credentials so our support team can review and guide you.
However, according to your account records, your support period expired in August 2022 — more than 36 months ago. Since then, you’ve already received numerous updates packed with new features, developed through our continuous effort and expertise.
To continue receiving dedicated support, we kindly ask you to renew your item support package. Right now, a 50% discount is available—don’t miss this great opportunity to renew at the best price.
When user made a mistake during registration process then whole form reset and user need to fill full form again, this is hectic
Ok we will take care of it.
Please ,When we will have update regarding the bugs ? As @vikram0001 said ,..
We have updated the script regarding your mentioned bugs. Please download and update again and let us know the outcome. Thanks for your co-operation.
Thanks for the quick update,
Otp addon problem in the forget password screen , default country code is not coming
We will fix it soon, thanks for your cooperation.
When you fix this ?
We will fix it soon.
When ?
While it will be completed you will get update notification.
Time ?
This is not possible to say you the fixed time right now.
You told me that you will fix in this month
Then you already know the time.
bugs in Script version 5.5 :- in Manage profile some selection fileds not loading
1) Present Address
. State . City
2) Education Info: The “Add New” popup is not displaying. 3) Career: The “Add New” popup is not displaying.
4) Spiritual & Social Background
. Caste . sub caste
5) Permanent Address
. State . city
6) Partner Expectation
. caste . subcaste . Preferred State
Check PhonePe v2 payments in both the app and web versions. I suspect they are also not functioning correctly.
........................
Please update your demo; I would like to check it.
JavaScript is not loading in the /profile-settings area and the admin panel. Please check these files: \resources\views\admin\members\edit\index.blade.php and \resources\views\frontend\member\profile\index.blade.php.
For technical item support send us item support ticket from here http://support.activeitzone.com
Please update your demo so I can test it. Could you also address the PhonePe v2 payment issues in both the app and web versions within the update?
Registration suggestions for both the web and app:
1. Users should be required to verify their email address. Only after successful email verification should other registration fields become visible.
Demo is not important for testing the item. You can test your project from your files. Right? We do not open all saving option and configuration portion on demo.
1) I tested version 5.5 and found that JavaScript is not loading on the admin side edit profile and frontend manage profile pages.
2) Bug with PhonePe v2 payments: I select v2 and save, It’s unclear whether the website is using v1 or v2.
3) PhonePe v2 payments are not working in the app.
Why is PhonePe consistently not working, and when can we expect these bugs to be fixed?
I understand why you haven’t updated the demo for version 5.5, as this update appears to have issues.
BUGS
1) Target class [auth,activated] does not exist. \routes\web.php
2) PhonePe v2 working ON WEBSITE but i dont no which version use in web but i save v2.
3) Backend edit profile some drop down fileds not showing beacuse javscript not loading.
4) Frontend manage profile some drop down fileds not showing beacuse javscript not loading.
5) v2 phonepe error on app. invaild or incomplete credentials from server. but i correctly add v2 credentials. PHONEPE CLIENT ID, PHONEPE CLIENT SECRET, PHONEPE CLIENT VERSION
We have updated the script. Please download and update again and let us know the outcome. Thanks for your co-operation.
Thanks for the bug fix update.
1) Target class [auth,activated]: FIXED 2) Backend edit profile: FIXED 3) Frontend manage profile: FIXED .........................................
However, PhonePe v2 still isn’t working on the app. I’m getting the error “Could not start payment. Please try again.” I’ve added my app package ID to `final String _appSchema`. .........................................
PhonePe v2 works on the website, but not the app. I contacted the PhonePe team today, and they confirmed that my website URL, app URL, and package ID are already whitelisted.
We already replied you about phonepe issue on another comment.
When your demo will be updated. ? Because it has problems
Which is your issue on your project for the demo issue?
Because I tried to build my apk via vs code and android studio as well from two systems but the error is coming .
It’s not connected with our demo surely.
Ok, Why dont you update your demo ?
hello
Please note that certain features in our demo are intentionally disabled for security reasons. These restricted options are not functional in the demo environment and cannot be used with the mobile app. The full version of the software includes all features without these limitations.
Hello, I am professional Tester, I test validations, performances, site bugs, identifying values not reaching, my pinpointed bugs and errors helped many companies grow their product. Feel free to reach me on- ShubhamGaneshwadi9@gmail.com
Sure. Thanks
@prasooj You are also facing this issue with fast2sms ? Why this is happening?
From here you can not talk with another author.
I am also facing the exact same SMS formatting issue mentioned by @bforball. Text messages via Fast2SMS are coming as a single paragraph without proper line breaks. For example: www.xyz.comRegards is shown in one line, which looks unprofessional.
This issue has already been reported under Ticket ID 3005,Please solve it quickly, as continuous broken messages are really frustrating for users.
Ok.
In CMS v5.5, the changelog says country code selection in login is implemented, but it is not working at all. Right now, none of the users can log in properly — this is a serious issue. Once an error occurs, the submit button stops working, the country code dropdown is missing in the forgot password section, and after the update the entire site feels slower.
Without a working login, what is the use of this product? This is a basic functionality and it should never be broken in the first place. I had already reported the country code issue earlier under Ticket #2759 a month ago and again shared a detailed explanation and screen recording. Please stop delaying and fix this immediately.
We are noting down this point. On next update we will apply this option on there.
Currently, users can’t log in, bro. This is a serious issue, right?
Do you mean that if any user attempt with proper login then they can not login in to system?
yes.
We checked and see that login is working properly. Are you connected with us on support desk?
Since 2021 , Text message via fast2sms is coming like paragraph, it is not coming in next line as i already complaint it many times.
Messages are really disgusting when it is coming continously. ( www.xyz.comRegards) next line can be coming when u use encode the url
Kindly take this project seriously, as this is the only one project that is live on codecanyon.net.
Can you give answer about this problem? I always appreciate to renew support .
I purchased support earlier but problems coming continuously
We replied you another comment already. Yes you purchase item support before 21 Sep 2023.
While clicking on the forget password then, country code with plus (+) sign is not coming even with the OTP Addon .
while user enter +91xxxxxxxxxx and code sent to user after that > user enter the number without +91 then full website starts giving error (server error will come)
We are noting your issues and will solve on our future update.
This is bug , kindly resolve this asap, also update your demo
In next update we will solve. OTP messages aren’t sent from demo.
Otp messages are tested by me not from demo
Do you get the issue on your project?
Yes,
Then send support ticket from your here http://support.activeitzone.com
Our support team will assist you accordingly maintaining the item support policy of envato marketplace.
Hello, Banner images are not responsive..
We have checked our demo, and the banner is working properly on our side. We kindly recommend reviewing and redesigning your demo setup to ensure everything functions as expected.
While reviewing the web.php file, I noticed a small but important mistake in the middleware group declaration. The code currently appears as:
Route::group([‘middleware’ => [‘auth,activated’]], function () {
This syntax is incorrect, as it treats ‘auth,activated’ as a single middleware string. The corrected version should be:
Route::group([‘middleware’ => [‘auth’, ‘activated’]], function () {
This seems to be a minor oversight, likely due to a simple copy-paste or testing error. However, such issues can cause unnecessary complications in functionality and should ideally be caught during testing.
I’m still very much interested in purchasing support, but I kindly ask that you ensure the site is bug-free and performs efficiently before proceeding further.
Looking forward to your response and an updated build.
We will review the matter, and if we identify any such issue, we will resolve it accordingly. However, please note that your support period expired more than 28 months ago, which is a considerable time. During this period, there were multiple opportunities with discounted renewal offers, and we had also requested you to renew your item support.
I already commented in the above chat regard support 
the script look too old in design and features, i need some update and customization that include 1. upgrade/updating both cms and app and design enhancement 2.Voice calling feature. 3.fields customization(also some fields will be added or removed, fields will be dropdown. 4.adding marriage offer section. 5. marriage donate section which users can donate/help for who get married and admin approved or verified. 6.whatsapp support option on footer, 7. fix one of my payment gateway (already exists) 7. setup and configure google login,, repranding and app updadating on google play( app already on play), please let me know if you(vendor) can customize for me or to hire externally, my budget is 80 usd and money is on fivver
The design section fully depends on the image or banner uploading structure, which is completely dynamic for users. Additionally, we provide the complete source code, so customers are free to modify the item as per their preferences. However, we are unable to develop such features within your mentioned budget.
After the new update, below error. “Oops! An Error Occurred The server returned a “500 Internal Server Error”. Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.”
Could you please let us know which version you attempted to update from? Also, have you made any custom modifications to the project codebase? Kindly confirm if your server is configured according to our item’s documentation. Please review the documentation once again, as we believe you will be able to find the solution there.
I have followed the documentation only, i can’t able to upload and update from the logedin area, so i am tried your documentations and uploaded to the root folder and extract it, but it’s 500 error. how can i fix this issue?
You should upload the update folder only.
What i do now?
You will need to upload the proper files for activation what we said you already.
I see the code typo issue ‘dose_not_matter’
i see the password validation error “Minimun 8 characters” Silly mistak
Ok we will check and will fix soon.
According to your account details, your support period expired in March 2023 — over 24 months ago. During this time, you’ve received 30+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
I logged in as Admin and same time logged into the front end. But it is failed to login and vice versa.
From same browser you can not login to 2 different panel. If you want to login on to multiple panel then please use multiple browser.
