24 comments found.
Dear Team,
As I am very interested to buy this but request you to add more other very useful and best companies & its model like Realtime Biometric https://onlinerealsoft.com/ & eSSL Biometric https://www.esslsecurity.com/ Biometric to make this scrit more useful for everyone except a single company ZKTECO
Thanks
At the moment, the biometric integration is focused on ZKTeco, but we have noted your request and shared it with our product team. We are actively evaluating the possibility of extending support to additional biometric providers in future updates based on demand and feasibility.
Thank you once again for your suggestion and interest in the product. If you have any further inputs or specific models you would like us to consider, feel free to share—we’re always happy to hear from you.
Can i setup setting for employees are entry and get sms and when out he also get sms in there cell phone? When punch this device
No, this functionality is not currently available. However, we will create a suggestion to consider adding this improvement in future updates.
Can I use RFID cards for the attendance system? No Fingerprint Our Staff Use Card
Yes rfid will also work when. Make sure your device is zkteco
can you check please issue on ticket number 61719 ??
still not solve please help on ticket 61719 !!
If you have raised the ticket then do not comment here
Whenever someone punches in or out using the device, their late marks and half-day status are not being recorded properly. Also, the auto clock after hours feature is not working. If my employee’s shift is overnight and they punch at 6 AM, the system marks it as a check-in instead of a check-out, and it records it on a new date. Please fix this bug in the Worksuite CRM and the Biometric Module for Worksuite.
Yes you are right. It has issue. We will release another update by Monday for this fix
Waiting for update
We will release tomorrow. We came up with something else also
Still waiting for Updates
Update released 3-4 days back. Update your main application
Hi, a presale question. What version of ZKBioTime API is this addon using. 9.0 or lower? Thank you.
Hi,
You have mentioned compatibility with K40 Pro. If I buy this device online, can I configure it myself? Or do I have to buy an annual licence for some cloud software or API to configure it?
You just need that device and our worksuite and the biometric module. Just check the documentation of biometric. We have complete video documentation. So you will understand it
Hi
1- how many zkteco device can i add?
2 – if i have employee on site A (his main work site) and go To site B for mission and try to clock in it will working in this case? however employee id on site zkteco A biometric same to id at device at site B
1. You can add as many device as you want
2. yes it will work
Dear Team,
The Biometric Module has been connected successfully; however, the attendance logs are not being received or recorded at this time. Kindly look into this issue and advise on the next steps to resolve it
We will surely check the things and get back to you
Hello, I tried to sync my device on demo.
I notice the Attendance logs on biometrics and attendance on worksuite under HR>Attendance are not connected?
Contact us via support palge
Dear Team,
The Biometric Module has been connected successfully; however, the attendance logs are not being received or recorded at this time. Kindly look into this issue and advise on the next steps to resolve it.
Thank you.
Contact us via support so our team can check it
Tickets submitted
Please share the ticket number
I have tried the ua760 and it works efficiently. I can send the employee’s name and number to the fingerprint device. But is it possible to save the employee’s fingerprint so that I can send it to any other device?
We do not employee fingerprint. But we are not sending that to device as it will overwrite and can cause issue
hello i have 2 branch i want to manage them shifts and attendance and logs does it support that i have each branch device i already have worksuit i need this one
Hello pre sale question,
1. Since we have a shift management if employee doesn’t have work schedule means the time in and out won’t be recorded?
2. I have 13 offices and plan to add biometric device on zckteco it will work? And will record the office locations?
Thankss
Hello?
Biometric devices are placed inside the offices. So there is not much restriction. Any one first time punch it clocks in
Ok means if on worksuite my schedule is day off i can still clock in?
If day is off the employees will come to office to clock in.
Hi, can do this for perfex CRM
Sorry perfex is not our product. Our product is worksuite
Great work!
Presale question, i have tried to connect ZK40 Pro in the demo link but it is not connecting
Contact us via support. So our team can help you. Hope you followed the steps correctly
i have followed steps correctly, but i tested on your demo link it should work right? i mean no need for buying it first? i will contact through support
You can contact us via support and share all the screenshots of device configuration so we get to know. Like where you added the domain name
Just a presale question,
Additionally, we have existing ZKTeco biometric devices installed. Could you please confirm whether a separate Biometric module is required for attendance tracking, or will our current devices be compatible?
You need this biometric module to connect your zkteco device
will be great if can use hikvision device
It is only for Zkteco devices.
For every device, we need to have that device to develop it. Also the device needs to have proper documentation for that connection
we are using real soft biometric t52f wifi. Is it support or not ?
It only for for Zkteco devices
