101 comments found.
pre question, to add new payment gateway, we need to hire you or we can develop our own?
You can integrate your own payment gateway if you have the technical skills. If you prefer, we can handle it for you as well.
And the bot commands can be transalated?
Would you like to change the bot command from /totalorder to /pedidototal? If yes, we can do that for you. Thank you.
Hi. Is there item menu control to stop ordering when there is no more an available item when all the items were sold avoiding a user to buy a item that is not disponible? I mean how to control the stock?
You can disable the menu status, and it will no longer be visible in the shop.
Hi team,
Please tell me how to test order in messenger, I saw the video but i want to try it.
Thanks
It works like a video. We are currently pausing messenger testing due to high traffic. Just give us some time, we will notify you for testing. Thank you.
Hello, I hope you’re doing well? Question before purchase, please: Is it possible to add and modify the keywords ”/menu” , ”/lastorder”? i mean can I modify and add other keywords?
Thank you
Not right now, but you can modify the bot’s keyword response message. For example: when you use /totalorders, the bot can reply with “You have completed 5 orders.” You can modify this
Hi, okay I see, but we can customize it to add other keywords, right?
Please create a ticket (https://bugfinder.net/user/create-ticket/sales), and our sales team will respond to all your queries promptly.
Hi I’m going to add some functionality with payments and collaoration with customers. Do you provide Rest API and any documatation?
Could you please clarify exactly which document you are looking for?
I mean any documantation related with Rest API
Sorry about that. If you need any part of the REST API, you’ll have to build it through us.
I believe this product will soar high if you add this features
1. Chatbot flow builder 2. Auto comment reply on page post 3. Send auto private message to those who commented on the page post or ad 4. Stores are lots of templates to choose like pet store, ecommerce, flower shop etc. 5. Have the ability to setup auto scheduled follow-up for unpaid orders, and send notifications to abandoned orders. 6. Ai integration for messaging and replies.
You can submit this suggestion directly to our feature request portal.
If our authority determines that this feature is mandatory for all users, they will include it in the next product update.
Hi, Already sent there
Great then.
Hello
Can i use this script for any other business type like ecommerce? or do you have one relating to ecommerce?
Can vendors connect their main whatsapp number? or they need a custom whatsapp bot?
Do i need any paid api to launch this script?
Yes, you can use it like e-commerce. Though we have a dedicated e-commerce script here- https://codecanyon.net/item/etrendz-ecommerce-with-multi-vendor-pos-system-and-mobile-app-bundle/55163187
Any restaurant (vendor) uses the WhatsApp bot from the main site as a link. Please share more details if you want any personalized options in bot area with customization ticket – https://bugfinder.net/user/create-ticket/customization
There are some API integrated that you can use them, if you want any specific API to integrate, you need to give us a customization order for this.
Hello, quick question, can u add Russian method of payment Yookassa ? I would buy it.
For a new payment gateway, you need to give us a customization order. Please create a customization ticket here- https://bugfinder.net/user/create-ticket/customization
Thank you! I am testing it, before buy it. Can’t add any item to cart on telegram mini app 
won’t add it to cart. Please check it.
Sometimes server upgrade or for API changes it may not work properly from the demo bot. But our main script is running fine.
Hello, how are you? I’ve already installed the access tokens for the MercadoPago and PayPal payment gateways, but the owner isn’t shown how to pay. Regards.
Please create a support ticket here with a screenshot- https://bugfinder.net/user/support-ticket/new
Our tech team will check.
Thanks for answering, I’ll do it now.
Our tech team will check and reply to solve or instruct you no worries.
I want to ask how it is installed. Do you have any instructions on how to install it so that it can be used?
Please check the documentation here-https://docs.bugfinder.net
You can watch our installation video on our YouTube channel-For cPanel -https://www.youtube.com/watch?v=mJTDtduwx9I For hPanel- https://www.youtube.com/watch?v=vCg34LoqVZg
Watch our cron job setup tutorial- for cPanel : https://www.youtube.com/watch?v=wuvTRT2ety0
For hPanel- https://www.youtube.com/watch?v=OoY8jhSVXh0&t=1s
For any technical support, create a ticket here- https://bugfinder.net/user/support-ticket/new
help to install
Yes, we can install it for you.
Our installation service is chargeable. Please create a customization ticket here for the price and details- https://bugfinder.net/user/create-ticket/customization
can you tell me setup daseboard with telegram ??
From the user dashboard-> Store list-> create store or in the settings options in a created store, user can see how to set up bot
Is there a way to tell how to install it?
I want to create it for selling coffee in telegram mini app.
Please check this video https://previews.customer.envatousercontent.com/h264-video-previews/aa9cfab8-1974-4bfd-b3ae-28f8409420bb/10559172.mp4
It’s from our video preview. After purchase, our team will help to set up the bot.
Who can I contact to help me unlock the telegram bot?
If you get any issue after the purchase, you can ask us to our support ticket after your purchase- https://bugfinder.net/user/support-ticket/new
I would like to ask for help on how to install it so that it can be used from the control panel to the telegram bot.
Please create a support ticket our tech team member will give you instructions.
Can I install it using WordPress?
hello brother
Our scripts are not compatible with WordPress, but soon we will introduce it.
Stay tuned.
Hello friend, how are you? I’ve already installed the script. Congratulations. It’s very easy for non-developers like me. I’m in the process of translating it into Spanish. I’d like to understand the workflow regarding the following: 1) Should I pay Twilio and charge the owner a fee for the full service? Example: platform access 300 orders $X. Is that scenario correct? If not, please help me understand. 2) Does the owner integrate their account and pay directly to Twilio? 3) Do you have any clients already in production so I can see and understand how to charge the owner?
1. Admin needs to use their own Twilio account and configure here- https://prnt.sc/8EyadnFcazqG
2. It’s the admin integrating the SMS account.
3. We don’t show our customers details for privacy reasons.
You can ask us anything in our support ticket here- https://bugfinder.net/user/support-ticket/new
Hi, thanks for the answers. Regarding the WhatsApp bot, do I have to pay anything to Twilio?
You are most welcome.
Twilio and WhatsApp are different, so no need to pay Twilio for WhatsApp.
Very nice script, can i use whatsapp business API direct without passing to twilio. I dont want to use twilio it is so expensive.
Please create a customization ticket here- https://bugfinder.net/user/create-ticket/customization
You can use a bot made with n8n and evolution api.
Please share more details to our support ticket with customization ticket here- https://bugfinder.net/user/create-ticket/customization
Hello friend, could you explain to me how much the Tiwlio expense is or the bot expense and who it belongs to, the admin or the owner?
Twilio is a third-party API provider for SMS we have integrated it into our script. You need to setup it with your credentials.
Hi, I think I asked the question incorrectly. Sorry for my poor English. My question is to find out how much the owner should be charged. For example, do you know what extra costs the bot that takes orders incurs? Regards
Please check from their website and support.
I didn’t understand your answer
If you are asking about this, this is the link to Twilio’s service prices-https://www.twilio.com/en-us/pricing
i can’t continue due to lincene.php happen 404
Extremely sorry for your inconvenience.
Please create a support ticket- bugfinder.net/user/support-ticket/new
Our tech team will check your issue, no worries.
It could happen from your server or any technical glitches.
Hello, I can see where can I get link of store’s site that show the menu of store in the interface of User. How can I see it?
In the user panel, there are store list options-https://prnt.sc/NMnMDqZqK7ux Also, from the admin panel- https://prnt.sc/S7X9GbmtsBGs
There are options to see store and menu.
I can not see the landing page for each stores!
Please watch our video preview to understand how it works. The store and menu are displayed directly within Messenger, Telegram, or WhatsApp — there is no standalone website menu
Hi, is the code multi-restaurant ?
As a user account, multiple restaurants can add to your website.
Can I get support fo this product that I have paid for?? I have upgraded to 3.0 and im stuck at the Activate License screen. it give no place to enter purchase code. Already raised a ticket with no response
Please create a support ticket over https://bugfinder.net/user/support-ticket/new
i have alreadt create 14 hours ago : https://bugfinder.net/user/support-tickets/9e765864-1dc4-47fc-a2e6-074070a5ae70, Been watiting for response. urgently assist i want to move forward
Or give the propoer documentation for activation once installation is done. This should be straight forward
Please check your ticket.
We are start working from 9:30 am to 4 pm Gmt+6
Am I able to have a Free trial / Free package?
Which free trial you are talking, please clarify.
