851 comments found.
The Subscription does not upgrade or renew the sellers subscription it all run through the process but there is no update subscription or renewal after clicking the subscription requested these little bugs are usual sort before release and im not getting more support till its fixed i was just about to buy the apps next to as i have brought all the modules but may soon move to something else if i get not help
ensure you have configure cron job properly.
open support ticket for get help from our team.
Can’t find install folder.
Dear sir/Madam, There are no need for install folder now. We have upgrade our system which now automatically detect if you need installation or not. Based on that it will show you installation screen automatically.
we have also updated our documentation. https://docs.bytesed.com/docs/qixer-service-marketplace-and-service-finder/instructions/installatoin/Interested in the script and want to explore more, demo is not working please fix
Hello,
I just purchased and installed the script (fresh install, all requirements passed).
However, I cannot log into the admin panel after installation. Credentials set during installation do not work.
This is a critical issue because the system is unusable.
Please provide a solution ASAP or instructions to properly access admin.
Otherwise I will request a refund.
Thank you.
ensure you are trying to login to admin panel from admin login page not user login page.
your admin login page url is. https://qixer.bytesed.com/login/admin
if you are still facing issue open a support and share your ticket id with me.
I have downloaded all the files & documentation. But I don’t see the install folder. I can’t install on localhost. Please check the issue
Dear sir/Madam, There are no need for install folder now. We have upgrade our system which now automatically detect if you need installation or not. Based on that it will show you installation screen automatically.
we have also updated our documentation. https://docs.bytesed.com/docs/qixer-service-marketplace-and-service-finder/instructions/installatoin/
After raise the service request by the customer, how customer will share the work location to the service provider? Will it be manual or will it be automatically the location will be shared to the service engineer?
it will be automated, while placing and order system ask user to provider address.
also there are live chat option available, provider and customer can chat together.
Seller and Buyer registration are not working. I have already disabled OTP, but the system is still attempting to send OTP to the mobile. SMTP is configured correctly, and I’m receiving the email. However, I do not want OTPs sent to mobile numbers.
I only need a simple email verification process using a verification code or link, without any mobile OTP.
I got stuck. Please check and help me urgently.
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 2days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
Hello, are PayTR and Iyzico virtual payment infrastructures available for Türkiye? It would be great if PayTR had a virtual payment infrastructure.
You said you would add these two payment systems 3 years ago, but we still haven’t seen any results. https://prnt.sc/_vY_YwJrCoH4
we have already added iyzico support
we did not have any development account for payTR integration
Frankly, I have been waiting for integration with PayTR for 3 years.
Because 3 years ago, you stated that you would be doing business with two integration companies.
Dear sir, we have implemented iyzico payment gateway, you can use that. or you can share a developer account for PayTR we will consider adding that as well
Hello sir, https://dev.paytr.com/ developer PayTR
Dear sir, since we are not from turkey it is not allowing us to create an account. we need a developer account integrate the payment gateway.
Would this help you, my friend? https://github.com/paytr
we need a developer account with api keys to tested the integration
Everything you need is right here. Test card information. Test API information, etc. : https://dev.paytr.com/en/direkt-api
dear sir, it’s not about test card ,it’s about test api credentials
Hi i Download the file but update file not found on ZIP . Plz check and upload
Dear sir, there is no update file you can update it automatically from your admin panel.
here is documentation for automatic update: https://docs.bytesed.com/docs/qixer-service-marketplace-and-service-finder/instructions/one-click-auto-update-configure/
here is documentation for manual update: https://docs.xgenious.com/docs/common-documentation/how-to-download-manual-update-file/
Note: it’s been 2year we did not provide update file with the installation able file.
can we have an update that allows sellers to use their profile location as the service zone, as i dont want to keep asking sellers to change the setting as they dont know how to change it properly. and users have no notice to change it
we will consider about this in our future update, can not remove the service zone feature because someone might have different location and service zone is different.
we have to find something to be combined
I have tried to book a service im registered as a seller but havent got multiple emails is there a way of allowing seller to purchase from other sellers also ?? maybe in the next update
not clear what you have mean. system already send sms, whatsApp and email regarding the order confirmation
The Subscription does not upgrade or renew the sellers subscription it all run throught the process but there is no update subscription or renewal after clicking the subscription requested
ensure you have configure cron job properly.
open support ticket for get help from our team.
Can I use it for just one or two shops?
one regular license = 1 domain
Hello, I wanted to ask, is it possible for customers to make service requests?
not clear your point properly, currently customer can post job, then provider can apply to do that job
Hello, Can you explain to me: In the demo when the user selects “find service”, is it normal that the providers of all categories are displayed in a mixed way and that the user does not see several providers of the same category?
it’s normal sir.
here is a video overview of qixer which help you to understand how it work. https://youtu.be/nW_pNURWcLE?si=tY93Fo_Jr0Yt6sTODear team i download the but its incompletes index.php file, and installable folder missing .plz provide me compete file for ref plz check screen short https://prnt.sc/EHz4B9o7CkXW
I suggest you do faire policy business, and provide complect code . Dear team i download the code but its incompletes index.php file, and installable folder missing .plz provide me compete file for ref plz check screen short https://prnt.sc/EHz4B9o7CkXW. After Update in downloadable complect code update i will update my rating again
never judge anyone without know the complete things. did you ever contact us via live chat or even in support or even in an email ?
without contacting us, you are commenting here. it was a mistake and we have re-uploaded the file.
you cloud have contacted us for a single time. if we did not replied then you can came here for blame us.
Brother, I know you are a good seller and there are many good sellers like you, so I buy many scripts for future use in the offer period. But last month a seller cheated me, so I did this. No problem, you update the code, I will also update everything. For example, I am giving the screenshot,i buy scripts and till now I have not used scripts and allso have not even downloaded it, you can see.https://prnt.sc/O0Zx2a85VZfD , https://prnt.sc/O0Zx2a85VZfD
if you have trust issue , it’s your problem not ours. we have already updated the code yesterdays
some personal problems i was not using my script and my domain expired so i want reset license for my new domain. Plz help
Dear team i download the but its incompletes index.php file, and installable folder missing .plz provide me compete file for ref plz check screen short https://prnt.sc/EHz4B9o7CkXW
never judge anyone without know the complete things. did you ever contact us via live chat or even in support or even in an email ?
without contacting here you are commenting here. it was a mistake and we have re-uploaded the file.
you cloud have contacted us for a single time. if we did not replied then you can came here for blame us.
I am extremely disappointed with this purchase. I tried contacting the author multiple times before the support expired, but received no assistance AT ALL. The installation file is broken, the documentation is unclear, and I still haven’t received the required SQL file.
This has been a complete waste of time. I was even considering buying the addons, but with this level of poor support, I cannot recommend this product to anyone.
If I don’t get a response here, I will be contacting CodeCanyon directly to request a refund.
Dear sir, don’t know where did you tried to contact us ? we are available in WhatsApp, live chat in our website, in support ticket. the installation file is not broken, you don’t need to have sql file for installation. all the thing is manage automatically.
just you need to follow our documentation. facing problem ? here is how you can open support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
we have a dedicated support team to help our customers.I have purchased your Quixer script 2-3 days back and download the zip. However db file is missing. I raised support ticket as well. Pls check and revert
Dear sir/Madam, There are no need for install folder now. We have upgrade our system which now automatically detect if you need installation or not. Based on that it will show you installation screen automatically. we have also updated our documentation.
https://docs.bytesed.com/docs/qixer-service-marketplace-and-service-finder/instructions/installatoin/Still having issues with installation after a week, I submitted a ticket and given their email “xgeniousteam@gmail.com” access to my hosting but have still not been worked on.
Sir, may I know your ticket id ?
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