8492 comments found.
hello, replacing the logs in the system. dashboard all good, the issue in the site. the logo site not updating. only sticky logo updating, any help?
Hello, @slimaidi,
Please make sure that you have set the Logo from Magic AI Dashboard >> Settings >> General Settings >> Brand Identity >> Logo Settings, Please refer to this screenshot: https://postimg.cc/62dYXwJW and if the issue still persist then please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing or your concern? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
this is include this Code or how i can got it? i can see demo?
Scale as you grow: Grow your business with the new MagicAI Mobile App (sold separately) (not a Webview app)
please check mail from me…
thanx man
Where i can see screenshoot’s of your app?
i can see it or demo APK?
can run this code on android studio?Hello, @Yeshivisher,
You can read all about the MagicAI Mobile App here: https://mobile.magicproject.ai/
You can check its design, its price and its functionality on various devices.
If you still have any question after checking the site, then please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing or your concern? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
How i can buy it?
what the price for that?
Support with android studio?
Hello, @Yeshivisher,
Yes it will support Android.
And for its price, its clearly written on the site which I shared with you, please check this screenshot: https://pasteboard.co/8cTNGvWAKz4T.png
And please contact us via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new .
Our support engineers will review your query and assist you accordingly.
Best Regards,
Team MagicAI
Support System Documentation
Whats is all your “all preimum perks”?
Hello, @Yeshivisher,
Please contact us via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new .
Our support engineers will review your query and assist you accordingly.
Best Regards,
Team MagicAI
Support System Documentation
in extended licence does it come with all addosn .
Hello, @umaveenaalvas,
Thanks for your interest in Magic AI!
The Extended License does not include any paid extensions — these must be purchased separately. This license only unlocks the Payment Gateway and Pricing Plans pages, which are essential for enabling SaaS functionality.
Best Regards,
Team MagicAI
Support System Documentation
is real-time voice chat embeded on external chatbots?
Hello, @kingreignz,
Thanks for your contact!
Yes you can embed the voice chat to any of the site but for that you have to create voice bot first.
Best Regards,
Team MagicAI
Support System Documentation
not voice bot but real-time voice bot… as I see these are different on the platform
Hello, @kingreignz,
The Real time voice chat cannot be embedded, only Voice Bots can be embedded.
Best Regards,
Team MagicAI
Support System Documentation
regular license coming with all features mentioned as above ?
Hello, @solemninfotech2015,
Thank you for your interest!
Regular License is for single use, you cannot use the script as SAAS using the regular license. With extended license, all the features are enabled. You can also use the script as SAAS.
Best Regards,
Team MagicAI
Support System Documentation
i want to make freemium modal. no subscriptions need for any users. only register and use
Hello, @solemninfotech2015,
Still you need extended license, because the regular license is for singular purpose only.
Best Regards,
Team MagicAI
Support System Documentation
Can i see panel-admin?
Hello, @Yeshivisher,
Thank you for your interest!
You can check and test site demo site here: https://demo.magicproject.ai/login
Best Regards,
Team MagicAI
Support System Documentation
i mean admin, where i insert the api’s. & i can remove all api’s that not free & just the free api’s will showing in menu?
Hello, @Yeshivisher,
No, this isn’t possible before purchasing MagicAI. You can only test its features and extensions on our demo site.
Best Regards,
Team MagicAI
Support System Documentation
i buyed it man
Hello, @Yeshivisher,
Now you can test it! Please refer to the Magic AI documentation here: https://docs.magicproject.ai/
If you have any questions, feel free to contact us through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new . Our support engineers will review your query and assist you accordingly.
Best Regards,
Team MagicAI
Support System Documentation
Can I make the Addons in the All-in-one Package available as individual applications or in packages for my own users to purchase and use, similar to MagicAI’s business model? How can this be achieved? Thank you.
Hello, @tworange,
No this is not possible for now, If you wish to use such model in the future you can request it as a feature, To help us track and consider your idea, please submit it as a feature request on our community page here:: https://community.projecthub.ai/c/feature-requests/5
We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Support System Documentation
I did it. thanks.
You’re Most Welcome!!
Hi there
First of all, hats off for your brilliant and consistent work — your attention to detail, updates, and innovative features truly make MagicAI stand out. Every new release feels smoother and smarter — like butter!
That said, the Multi-Model Add-On could become even more powerful and market-ready by adding a Multi-Model Selection & Collaboration feature across the platform.
- Suggested Improvements
Allow buyers to assign specific models per category, for example:
GPT-5 → for industry-wise Q&A and formal document drafting
Claude → for document review, legal reasoning, or clause comparison
Perplexity / Gemini → for research or data-driven tasks
In AI Chat Pro, multiple models already work, but their answers appear separately. It would be far more useful if there were an option for a combined or comparative answer, where two models collaborate (e.g., GPT-5 + Claude) to produce one unified, refined output. Also you should apply similar things to the Canvas Add on.
The same dual-model collaboration mode should also be added to AI Writer, allowing one model to draft and another to review or enhance the content within the same workflow.
Add a rename / translation option in the admin panel so non-technical users don’t see complex names like “Claude 3 Sonnet” or “GPT-5 (Oct 2024, 128k tokens).” → Instead, let admins display clearer titles such as “Formal Document Builder,” “Terms Comparison Engine,” or “Research Writer.”
These updates would make the Multi-Model Add-On even more useful, user-friendly, and market-ready, helping SaaS owners tailor MagicAI for any industry — legal, finance, banking, healthcare, HR, education, or analytics — without changing the core code.
Keep up the amazing work — your innovation is setting a new standard for AI-powered SaaS platforms.
Hello, @bfact2015,
Thank you for sharing your suggestion—we truly appreciate your input! To help us track and consider your idea, please submit it as a feature request on our community page here:: https://community.projecthub.ai/c/feature-requests/5
We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Support System Documentation
Need Urgent Help – #48045, Please
Hello, @bfact2015,
Your reply to support ticket #48045 has been successfully received. Please note that our support team handles requests in the order they are submitted. Once the tickets ahead of yours have been resolved, one of our support engineers will review and respond to your inquiry.
We truly appreciate your patience and understanding while we work to assist you.
Best Regards,
Team MagicAI
Support System Documentation
Why is no one responding to my ticket?
Hello, @henrytan8940,
We’ve received your response to support ticket #53798. Please note that our support system works on a queue basis — once the earlier tickets have been handled, our support team will review and respond to your request.
Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
It’s been a long time since I submitted the ticket
Do you have any discount coming for the black friday?
Hello, @mydaw,
Thank you for your interest!
At the moment, we don’t have any information regarding upcoming Black Friday discounts. If any special offers or promotions become available, they will be announced on our official website and Magic AI Envato main page.
Thank you for your understanding!
Best Regards,
Team MagicAI
Support System Documentation
hello, does the user have permission to create chat templates and categories? or it is the admin privilege. thank you
Hello, @slimaidi,
Yes, Users also have permission to create chat templates and categories.
Best Regards,
Team MagicAI
Support System Documentation
54029
Please check my submitted ticket. #54029
Hello, @DevSky,
We have successfully received your support ticket (#54029). Please note that our support system operates on a queue-based process. Once the tickets submitted before yours have been addressed, our support engineers will review and respond to your request.
We sincerely appreciate your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
What is the discounted cost for MagicAI Extended Version and all paid extensions?
Hello, @meeturgent,
Thanks for your interest in Magic AI!,
To ensure your inquiries are addressed promptly and efficiently, we kindly ask that you submit your questions via the contact form on our profile page (located at the bottom right). This will allow our support engineers to review and assist you accordingly.
We appreciate your cooperation and look forward to assisting you!
Best Regards,
Team MagicAI
Support System Documentation
Where is the translation language pack of MagicAI’s extension pack stored? Thank you.
Hello, @tworange,
The translation feature is built-in, allowing you to translate MagicAI either manually or automatically.
You can translate both the frontend and the dashboard.
All language files are located in the Lang folder inside the public directory. However, we recommend using the built-in translation options to adjust settings and translate strings, as described in the official MagicAI documentation here: https://docs.magicproject.ai/managing-languages/#translating-magicai
Best Regards,
Team MagicAI
Support System Documentation
Hello,
Does the entire MagicAI and all free and paid extensions provide source code, and do they support custom development?
Thank you.
Hello, @tworange,
Yes, the source code is provided to the purchaser for the installation of MagiciAI. For add-ons, the code is made available on the purchaser’s server. The purchaser is free to perform any customizations as desired.
Best Regards,
Team MagicAI
Support System Documentation
Thanks
You’re Most Welcome!! 
Does Seedream 4 use falAI API?
Hello, @jezz88,
In Magic AI, which AI Tool Uses Which API, you can find the list here: https://docs.magicproject.ai/which-ai-tool-uses-which-api/
Best Regards,
Team MagicAI
Support System Documentation
Thanks, but why is Seedream included in AI Image Editor but not AI Image?
Hello, @jezz88,
As clearly mentioned in the documentation, the “Seedream” API is currently available only for the AI Image Editor extension, as it offers more advanced features.
If you would like to use the Seedream API with other extensions as well, please submit it as a feature request on our community page here: https://community.projecthub.ai/c/feature-requests/5
All feature requests are collected and reviewed through this platform.
Best Regards,
Team MagicAI
Support System Documentation
hello, kindly how to train the marketing bots for WhatsApp and telegram?
Hello, @slimaidi,
The training is focused on the Chatbot. The Marketing Bot, on the other hand, is designed to streamline and automate marketing efforts across WhatsApp and Telegram. You can read more about it in the documentation here: https://docs.magicproject.ai/marketing-bot/
Best Regards,
Team MagicAI
Support System Documentation
Hello, may I ask where to configure the Sora 2 API in the latest version?
Hello, @tworange,
Please refer to the Magic AI documentation here for Sora video generation setup: https://docs.magicproject.ai/sora-video/
Best Regards,
Team MagicAI
Support System Documentation
Thanks
You’re Most Welcome!!
Does LinkedIn posts publishing require any Open AI subscription ?
Hello, @chouffai,
How to Connecting LinkedIn, please refer to the documentation here: https://docs.magicproject.ai/ai-social-media-setup/
And please also refer here as well: https://docs.magicproject.ai/social-media-suite-setup/
Best Regards,
Team MagicAI
Support System Documentation
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