416 comments found.
When Signup then default field is coming email instead of Mobile number..
Sorry we do not understand your query.
When customer click on signup then email field is coming by default instead of mobile number, even I have otp addon
Please create a ticket at http://support.activeitzone.com Our developer will guide you. Thanks.
Support is Saying that you will fix in update
Ok
Please fix PhonePe v2.
Additionally, consider these improvements:
1. Implement `cached_network_image` (https://pub.dev/packages/cached_network_image) on the home, explore, and without login screens to enhance app performance.
2. Introduce a stepper-based registration form, as many users create accounts but don’t complete their profiles.
3. member public profile screen where tapping the profile picture opens a larger image in a popup with a close button.
4. Add a “Recently Joined Members” screen with pagination, as currently, the app only has a search screen.
5. Ensure the in-app search results display members with pagination.
6. Please modify the registration form like this: https://demo.activeitzone.com/ecommerce/shop/registration/verification. Only after successful email verification should the remaining fields be displayed. make a eazy form
Thanks for your suggestion. You can send your these point to our support zone from here http://support.activeitzone.com
done : Ticket ID is 3060
Ok
Hello,
Phonepe v2 is still not working.
When you guys fix it.??
We sincerely apologize for the inconvenience caused. Our team has been actively collaborating with the PhonePe support team, and we’re glad to inform you that a solution has been successfully implemented.
At the moment, a few of our customers are testing this latest fix to ensure everything functions smoothly and reliably. Once we receive their confirmation that the issue has been fully resolved, we’ll promptly release an updated version of the item and the guidelines provided by phonepe team.
Thank you for your patience and continued trust – we truly appreciate your understanding and support.
Ok, others are also complaining , the kindly approve my refund request
?
In the previous month this product was on offer. May I know when that offer will begin in coming days?
It will not properly assure you about the offer. Offers are maintained by marketplace authority.
Some suggestions:
⭐ Star ratings with detailed feedback (text + optional images).
✅ Verified profile badge for authentic reviewers.
Average rating displayed on user profiles.Sorting & filtering options (highest rated, most recent, most helpful).Reply option so members can respond to reviews.Notifications when someone leaves a review.Highlight "Top Rated Profiles" based on consistent positive reviews.These improvements would increase trust, transparency, and engagement within the matrimonial community.
Consumer Connection Features for Matrimonial App
Smart Messaging & Chat
Secure in-app chat (text, voice, video call options)
Auto-translate chat for cross-language communication
Ice-breaker questions/templates to start conversations
Connection Requests
“Send Interest” / “Like Profile” feature
Shortlist/favorite profiles
Mutual match notification (when both like each other)
Family Involvement
Family accounts (parents/guardians can also log in)
Review & approval system before final contact details are shared
Trust & Safety Enhancements
Video verification calls with admin
Document upload for verified badges (education, ID, income proof)
Report & block features for safety
Engagement Features
Profile visitors list (“who viewed me”)
Activity status (online/offline, last seen, active now)
Push notifications for new matches, messages, and reviews
Advanced Matching & Discovery
AI-based compatibility score
Filters for caste, community, profession, location, etc.
Daily/weekly “match suggestions” emails & app notifications
Thank you for your suggestions! We’ve noted these features and will carefully consider them as we plan our future roadmap.
Is phonepe v2 not working?
We would really appreciate this resolution from our customers, as it is quite challenging for us to fully test the PhonePe V2 integration from our side. Since PhonePe services are region-specific and require a local account setup, we are unable to complete end-to-end testing from outside the supported countries.
That’s why feedback and confirmation from our customers are extremely valuable. Your cooperation helps us ensure that the integration works smoothly or not in real environments, and we can address any issues more effectively.
PhonePe v2 still isn’t working on the app. I’m getting the error “Could not start payment. Please try again.” I’ve added my app package ID to `final String _appSchema`. .........................................
PhonePe v2 works on the website, but not the app. I contacted the PhonePe team today, and they confirmed that my website URL, app URL, and package ID are already whitelisted.
PhonePe requires the package ID for security reasons. It is necessary to have your package ID whitelisted in order to run PhonePe in your app. Please contact PhonePe customer support and confirm whether your package ID has been whitelisted.
sir please read again my previous comment. I contacted the PhonePe team today, and they confirmed that my website URL, app URL, and package ID are already whitelisted.
When can we expect the PhonePe bug fix update? see PhonePe confirm :- https://prnt.sc/3C1Du2juix9p
Ok contact with our support zone about your issue in detail. We hope you will get faster solution.
ticket 3060
Will check tomorrow, thanks.
Okay, thanks. If you’re still encountering issues with the PhonePe V2 integration, please let me know. I’d be schedule a video call or email support meeting with the PhonePe developer team on your behalf.
Ok
Are your developers still interested in contacting the PhonePe team? My emails to them remain unanswered.
Yep, I think they have contacted already within your ticket. Thanks.
Yes, they did, but their replies were too slow. I managed to fix it by meeting with the PhonePe team, but unfortunately, I closed the PhonePe support ticket.
please fix phonepe gateway….............. and relese update
After the vacation arrange again. We will fix it then.
Hello sir, I am facing many problem when app running code phonepe payment gateway link error and when i comment phonepe link tehn create another error
PhonePe requires the package ID for security reasons. It is necessary to have your package ID whitelisted in order to run PhonePe in your app. Please contact PhonePe customer support and confirm whether your package ID has been whitelisted.
“Hi Sir, I recently purchased your Active Matrimonial Flutter App. I have almost completed the installation process. I would like to activate my purchase code, so please register my server domain.”
Would you please send us item support ticket from here http://support.activeitzone.com
As weekly off days, our support system is offline on Friday and Saturday. Due to the urgency, we could nevertheless attend on Saturday (GMT+06).
PhonePe v2 payments are not functioning within the app. When attempting payment, the screen only displays “Initiating Payment…” while the v2 payment method works correctly on the website.
Did you sent us any support ticket regarding this issue?
always getting error . checked many times while building apk https://imgshare.cc/dujzmlh4
Have you carefully followed the documentation step by step? If you are experienced with Android Studio or APK building and follow the process exactly as outlined, there should not be any issues. This is a well-tested item, and many users are already using it successfully without such problems.
I followed every step carefully even I tried on another pc but same error came.
For more technical item support please send us item support ticket from here http://support.activeitzone.com
As weekly off days, our support system is offline on Friday and Saturday.
Kindly update your demo,
5.5 and 2.4
ok
This product is useless in its current state due to multiple critical issues that remain unfixed despite being reported earlier. Without a properly functioning payment gateway and OTP system, it cannot be used for a live business.
Here are the major unresolved issues: Recapcha not working Verification not working Search option not working
1. PhonePe Payment Gateway UPI apps are missing in the Flutter app. PhonePe confirmed SDK integration is required, but it’s still not implemented.
2. Instamojo Payment Gateway Causes a 500 error on the website and does not appear at all in the Flutter app.
3. OTP Verification & SMS OTP fails in the app with “Content Template ID is invalid,” breaking the Reset Password feature.
Without these basic functionalities working, this product is not usable. I need these issues fixed ASAP. If not resolved soon, I will have no choice but to look for an alternative solution.
The author is totally irresponsive and only gives false promises of removing bugs On the whole Totally waste of time money and efforts Really Bad product
Already the item is updated.
I purchased the Active Matrimonial CMS + Flutter Android App, but the Android app has not worked properly from the beginning. I am facing the following issues:
Logo Issue – The logo does not appear on the login/signup page even though it is uploaded correctly.
Google reCAPTCHA Issue – It works, but it is not displayed properly in the UI (not fitting/showing correctly).
Gradle Build Warnings – During APK build, continuous Gradle/Kotlin warnings appear, making the app deployment unstable.
I have already raised 3–4 support tickets over the last 30–40 days (latest ticket #2823), but these issues still remain unresolved. These problems have been present since the beginning, yet no proper fix has been provided.
Because of this, my time and money are being wasted. This product currently suffers from unresolved issues and poor support, and I strongly request the team to provide proper bug fixes/patches so that the app can run smoothly as expected.
Thank you.
We would like to clarify that logo upload and app upload do not fall under our responsibility. However, our support team has already reviewed your issue, explained the complete scenario, and informed you regarding the Google reCAPTCHA matter. We kindly request you not to spread misinformation, as it goes against the Envato Marketplace comment policy.
Here is the screenshot: https://prnt.sc/e75leCaJtNou
Dear author,
I am from india, If you need any test account or any help to fix bugs then you may contact me , it will be really nice to help you .
Sure.
May i know where u are facing problem? Other side you have amazing eCommerce script that is updating very frequently
Waiting for reply
Did you contacted with us on support zone? If yest them say your support ticket no.
Are giving patches/ bug fixes over supprt ticket?
Users are already created supprt tickets
What is your support ticket number?
No support ticket .
Waiting for bug fixing update
ok
When we will have update?
Soon it will be updated.
This year is finished by 75% ..
Can you please take it seriously? Like you are taking active eCommerce
Every item is serious for us and you will get update soon.
Hi Team,
I got this mail from GooglePlay
Critical message Your app is affected by Google Play’s 16 KB page size requirements To ensure your app works correctly on the latest versions of Android, Google Play requires all apps targeting Android 15+ to support 16 KB memory page sizes.
From May 1, 2026, if your app updates do not support 16 KB memory page sizes, you won’t be able to release these updates.
Please look on this and do the needful.
Ok we are taking your comment with priority and we will take care of this issue and will update accordingly that.
ok thanks for update.
when you are going to update.
Soon this item will be updated. While we proceed the update you will get notification.
Hello, I reported bugs a month ago. Where is the bug-free update? Why the constant delays?
pravinzd, same here, and has your issue been resolved by the author?
It’s under development. While it will be done from all side then we will release the update. No worries.
It’s been a month since the app bug fix development started. Why is it taking so long? This should be a one-day job or i think its 40 min work.
That’s great. Then you can solve yourself, right? Then you do not have any issue, we think.
When can we expect a resolution for the reported issues? all coustmer are facing issue, also active ecommerce flutter app https://codecanyon.net/item/active-ecommerce-flutter-app/31466365/comments please read comments
I believe you could fix these issues in 40 minutes, but they remain unaddressed.
If you already solve then we believe you will not pay your valuable time on commenting. Thanks
I am not a developer and am waiting for your bug fix update.
You can already estimate the time required to resolve the issue. However, without direct involvement from a developer, the calculation may not fully reflect the actual experience.
You can already estimate the time required to resolve the issue .
.................................
sir, yes i learn from you. only in 40 min............................
However, without direct involvement from a developer, the calculation may not fully reflect the actual experience.
Please provide a bug-free update. Your this responses have been overly complex.
Thanks for you so valuable comment and also bunch of thanks for your hard worked earned time estimation.
Okay, sir. When can we expect the bug-free update?
Within 2025 hopefully
I know you intentionally release buggy updates. You always create problems, sometimes in the script and sometimes in the app. have a nice day by
It’s not correct to assume that any author would intentionally keep bugs in their product. Doing so would be self-destructive for any author, and as a Power Elite Author, we would never take such an approach.
So, why aren’t the bugs being fixed? I reported them. Who is responsible for fixing them, and why have you been making empty promises for the past month?
We already said you our team is working for that then why you are forcing us on every minute? Do your forceful and negative comment will give you the solution?
When will update come ?
We replied you for same comment.
You are not giving update as currently have bugs . Not even giving exact timeline
ActiveITzone: Sir, when can we expect the bug fix update? Will it be next year, or even 2027? next week next week https://prnt.sc/mZJT1cOr9jvz
Also, the search page takes too long to load, there is no pagination, and the app starts crashing one day and After payment completion, the app shows a white screen when I click back. I’ve mentioned this issue multiple times, but it seems it’s not being addressed.
There is no “recently joined members” screen in the app. Can I send you a UI template to demonstrate the typical screen layout and features of a matrimonial app, so you can see how many screens are in a complete app? Also, some fields are missing from the “who viewed profile” section. It’s been two years, and we still don’t have a complete app.
.
BUGS LIST IN APP
1) When I upgrade a package and attempt payment via PhonePe, but i cancel the payment request, the package upgrades automatically, and I can see the transaction in the admin Package Payment List and package purchase history my package upgraded. how automaticaly upgraded package without payment.
2) Same issue with wallet recharge i decline payment and click back on screen then automatically recharge my wallet.
3) After payment complete, when click back, app screen going blank white screen they are not redirect to account screen i already tell many time this problem from last year.
4) If I log in to the app and deactivate my account, then close the app, reopen it, and check the status, it shows as reactivate. However, if I log out of the app and then log back in, the reactivated status is not shown. It still shows as deactivate. In the admin panel, the account is already deactivated.
Send those to our support ticket and please inform your ticket no in here.
Sir, I’m not creating a support ticket; please fix these bugs and release an update.
We said you for creating ticket for better communication which may helpful on solving the issues.
I purchased the Active Matrimonial Flutter App on 21st Feb 2025 expecting it to be ready to use instantly — that’s the only reason I chose this product. But when I tried to set up the payment gateway, it had a bug. I tried another gateway, and that also had a bug.
I have reported these issues multiple times, yet after 7 long months neither of the two main payment gateways (Instamojo & PhonePe) are working in the app. Because of this, I could not go live.
We already lost 7 critical months of our time, effort, and money. It is extremely painful and feels like everything is in vain. Is it my mistake to trust you? When you are selling a product, it should be in working condition. If issues exist, they should be fixed quickly — otherwise what is the use?
Please take this seriously. These are not minor issues — they are core features. Without working payment gateways, the app cannot be used at all. I am posting this so that other users also know the reality before deciding whether to purchase.
You are absolutely right—we also face challenges with the payment gateways. However, please note that these gateways are third-party systems, separate from the main item. Because we are not from your country, demo accounts often do not work properly without your country’s phone number. This is a limitation we also struggle with.
That’s why our support team requested your details earlier, which you kindly shared. However, we received them yesterday after office hours, and since Friday and Saturday are our weekly off-days, our team will review your project on the next working day. They may also need access to your payment gateway account for proper testing and to provide you with a complete solution. We truly appreciate your cooperation on this.
Please note that, under Envato’s item support policy, this specific issue technically falls outside the author’s official support scope. Still, as always, we are doing our best to assist you and ensure you have a smooth experience with us.
