663 comments found.
Any app build from this flangapp can it work fully offline
Hello! The app always requires internet access.
Hi,
I’m extremely disappointed with the ongoing lack of support. After paying $300 for six months of support, I’ve been waiting over two weeks without receiving any meaningful response to my ticket.
It’s frustrating to constantly have to remind you and witness the same unprofessional behavior over and over again. Even according to Envato’s official policy, support inquiries must be answered within 5 business days — if you’re unable to meet this standard, please issue me a refund for the support plan, as I’m no longer interested in continuing under these conditions.
I strongly suggest reviewing your support process and the people responsible for customer assistance, because this situation reflects very poorly on your company. Paying customers deserve timely and professional responses, not long delays and silence.
I hope this matter is handled seriously and resolved promptly.
Hello! Your tickets don’t concern the Flangapp script, but rather Google Play and the App Store. If your clients are having trouble uploading their app to the app store, it means their app settings are incorrect. We recommend creating your own Google Play and App Store accounts, creating your own app, and publishing it as a client. This way, you’ll be able to handle the entire app publishing process yourself and effectively support your clients as part of your technical support. The current instructions for publishing an app are currently under development; we’ll present them to the community in November.
As your updates are giving me the bug, so i am planing to reinstall the code to a fresh one, but while reinstalling when i am visiting mydomain.com/install/step/1 it shows 404 error, Also i will not be able to raise the ticket due to support expiry, so let me know how to resolve the error, and i am also switching the server to i need my license to be reset.
Hello! To reset your license, please email me your license key. There should be no errors installing the update if you follow the instructions. If you’re having trouble, you need support. The script works correctly; this has been verified by Envato specialists.
i am getting erro in updating the code, so i have decided to reinstall it, but during the fresh installation while visiting mydomain.com/install/step/1 it gives an error, last time also you have done something by taking my server credentials for the installation, also let me get your email for licence key reset
Hello! Enter your license key using the Envato form, and we’ll reset it.
ok, and what about installation error, after visiting mydomain.com/install/step/1 it gives me error not found (i have replaced mydomain.com with my own domain)
Hello In the Backend\app\Config folder, find the “Install methods” section in the Routes.php file and uncomment it. This will start the installation.
Honestly, you’re one of those true professional developers who can turn any idea into a successful project. With your expertise and skills, I’m 100% confident that if you build this app, it’s going to be a big money-making opportunity .
The exciting part is that there are no real competitors doing an Airbnb-style website or app on CodeCanyon (or similar platforms). That means the market is wide open, waiting for someone with your level of talent to make a breakthrough.
To make things even easier, there are free ready-to-use designs you can leverage for the project, so you don’t need to start from scratch:
https://www.figma.com/community/file/1242554380137866658 https://www.superduperui.com/clones/airbnb https://www.superduperui.com/ui-clones https://www.figma.com/community/file/1372927273293392906 https://www.superduperui.com/clones/airbnb-desktopSo not only do you have the unique idea with no competition, but also the full design assets for free, which means you can focus directly on coding and building something great.
I truly believe this project could be a game-changer for your portfolio and open up huge opportunities for income and recognition. ✨
Hello! Thank you for your high rating of our item. We understand the idea for the new item and will discuss it with the team. Would you purchase such an item?
Hello! Thank you for your high rating of our item. We understand the idea for the new item and will discuss it with the team. Would you purchase such an item?
After 2 or 3 month, it’s not working means, how this possible ? If we have developer. Can we use and edit this source code ourself na?
Please reply for this comment sir. Because many one confuse for buying this source code. Thanks
Hello! Yes, you can edit the code of the script you purchased. You must have good coding skills. If you have problems installing the script on your server after purchasing, you can order a free installation through the support ticket system at https://support.flangapp.com/
Please check other reviews and comments before purchasing.
Do not buy this product — the author is a scammer. The script does not work properly. Even if the author fixes it for you, after 2–3 months it will stop working again, just so they can force you to renew their expensive support. I strongly advise everyone to avoid this product at any cost. I also request all buyers to raise this concern with the Envato team. Earlier, I had no plan to take action, but today I decided to move forward — I’ve recorded all the video proof and will share it with Envato.
Hello! Please send us all your videos, and we’ll review them. Your videos will help us make this item better. We thank you for your care; you bought it several years ago and have been helping us improve it ever since. We love you!
If someone asks me if I buy this product, I will say no. Go as far away from this product and its author as possible. You will need to update the system one of these days, and the 6 months of support will have passed. They will ask you to buy a new support period (go see how much it costs) and this even if they expressly updated the system and they do not explain in the documentation of the update all the steps that it is necessary to follow. This is done on purpose in order to contact them for support. This is my personal experience and this is in no way an incentive.
And I promise, I will come back here from time to time to share my story in order to prevent other Envato customers from being scammed.By you
Hello! Thank you for your work. It’s so helpful to write here, and your writing will help us become better. We love you.
Uniqecode to update android 35 change code in build.gradle.kts targetSdk = 35 You can find in backend file writeble/bundle/android and you can look build.gradle.kts. Only need edit the file and will be fix.
Hello! Thanks for your advice. We will public the update patch about this case next week.
Does this SaaS include a feature where, if a customer stops paying their subscription, the mobile app automatically restricts access to content and displays a message that their plan has expired, prompting them to renew?”
Hello! Yes, that’s right! All your clients’ applications are connected online to your server to check the payment status. If there is no payment, the application does not work. After payment, the application continues to work.
I have created a ticket for installation which is pending.
Hello! We answered you by ticket.
Hi, you previously mentioned that this issue had been fixed, but we are still seeing the same problem. Customers with an active subscription and only one or two builds are still going into a negative balance, which is causing significant losses on our side.
Could you please clarify why this is still happening and make sure it is properly resolved?
Hello! We need to run diagnostics on your server. We can’t reproduce this case. Create a ticket to schedule diagnostics. https://support.flangapp.com/
Hello,
I am tired of your constant deflection and insistence on charging for issues that are clearly part of your system.
Let’s assume I want to purchase a support subscription — what exactly do you provide?
What is your guaranteed response time?
For critical (SOS) issues, do you deliver immediate fixes, or are customers forced to wait for a general system update?
If I am not satisfied with the support, is there a clear option to cancel the subscription and receive a refund?
Do you have a clear roadmap where customers can request new features and follow progress on upcoming updates? In practice, there have been no meaningful updates for three years, only minor fixes.
What about the issue with Google Login via WebView — will you address it under the support subscription?
What about the API 34 problem with Google Play — customers are already stuck because API 35 is required. Will you fix this immediately under support?
Is it possible to receive an additional license dedicated to testing and QA (as you committed in the past), or am I required to purchase a full extra license just to run local installations and verify stability after updates?
As I have said many times before — I am willing to pay. The real question is: will I actually get proper solutions and real service, or just another attempt to avoid responsibility while charging for it?
And let me be clear: I am not asking only for answers. I am asking for a real commitment — the kind of commitment expected from a serious company that stands behind its product.
Hello! We are glad that you extended support) 1. Tickets should be written at https://support.flangapp.com/ , not here. We will not respond faster, on the contrary, longer. 2. Our rules state that we can respond up to 5 days. We will try to respond faster and to the point, but this will depend on the team’s workload and the context of your question. 3. Technical support does not include any modifications, if you ask for more than we currently have, we will be forced to refuse you. In some cases, we will need to connect to your server to analyze the problem, if we see that you have changed the source code, we will not fix this code, we will offer you to reinstall the script from scratch. We hope that we can help you within the framework of these rules, we hope for your patience and respect for the team.
Hello! Case API 35 is done. Please download the update 2.9.4 after review
Hello how can i download the .jks key i nead to change in Play Console? thanks
Hello! Write to my email with screenshots, step by step, what you want to sign and with what file.
Hi, Can you guys speed up the support? It’s been 2 months since I bought the product, and I still can’t install it.
Support ticket: FAPPDAE47A
Hello! You are booked for script installation on Monday. The ticket has been updated.
Pre purchase questions – Does this comes with landing page? Any eta on PayPal integration? Also do we have option to sent sign up and payment data to Google Analytics, Google Tag manager, Google ads and Facebook ads?
Hello! There is no landing page. PayPal integration is available. You can pass information to external systems Google Analytics, Google Tag Manager, Google Ads and Facebook Ads by creating the source open source code.
I checked the demo and preview is not working
Hello! Thank you for your attention. We have installed an update on the demo server, now the preview works.
are you “team” going to fix your product a week without preview screen seems legite to you?
Hello! We have re-checked all the code of our script, it works. Your preview does not work, we need details of your hosting settings or other. All external integrations are updated without informing us, everything happens after the fact. You can create a ticket and we will help you. Since you do not have technical support, just follow the updates and chat in the chat feed and the updated manual if it comes out. We cannot confirm the problem with the preview on a global level. We love you!
Hello,
I really don’t understand why you are denying the issue.
In the screenshot below, you can clearly see the exact same problem happening on your own server, which suddenly affected me and other customers as well: https://ctrlv.link/iT8eInstead of taking responsibility, you are asking customers to pay for support on issues that clearly come from your side. How can this be considered fair support? Especially when your representative did not respond to messages for over 8 months.
This situation is extremely frustrating. As I mentioned before, I am more than willing to pay for proper support — but only for a product that works as promised and for a responsive, professional team.
If this continues, I will have no choice but to escalate the matter to Envato, this time with all the evidence I have collected showing repeated problems and misleading responses.
This is a final opportunity to resolve this issue in good faith. I do not agree to pay for problems caused by your own system, and I will not accept what feels like unfair treatment towards customers.
If there are other users who experienced the same, please contact me privately, as I am prepared to take this forward in a formal way.
want to keep lie i have alot of evidance…
Here is another screenshot from your own system, showing that the Preview is not working for you either.
It fails in exactly the same way it suddenly stopped working for me, with the same error messages in the code.
And yet your response is simply: “we checked the code and everything works.”
When will these lies finally stop? What you are doing is simply fraud.
Hello! Thank you for your information. We have done research. We have found that the API integration with Appetize has changed. We are preparing a patch. When ready, we will send it for review. We plan to make the patch in two days, if everything goes according to plan. We love you)
thank you
you are welcome)
Hi dev! Please check ticket code: FAPPDAE47A
Hello! Support works on weekdays. We will answer all tickets tomorrow.
kindly reply to my email: Release 2.9.2 App Preview and PayPal Issues which I sent to your Gmail inbox
Hello! Support works on weekdays. We will answer all tickets tomorrow.
Hello, my support subscription expired today. Every query I made took weeks for them to respond to me. I sent my last query 3 weeks ago and they practically never responded. Adding up all the weeks they left me unanswered, my 6-month support period has become only 3. I need help at least with my last request, please. Thank you very much.
Hello! No problem! We will help you! Write to the mail if you can not make a ticket.
Hello, thank you for responding. I sent you an email on August 16th… I wrote to support@flangapp.com, and I’m resending the email with the subject “update problem.”
Hello! Write please to anzgorn@gmail.com
sent, thank you very much
You’re welcome)
