81 comments found.
do you have an online documentation – for some reason this new version is bringing error 404 when it loads the /install
actually latest update doesnt have the install file – i have checked with first version that was released and seen it has the install folder
please update
If you are still facing any issue, while installing, Please open a support ticket.
New update
[Update] Laravel version updated.
[Add] New homepage created.
[Add] Users can view all services.
[Add] Users can view provider details.
[Add] Users can view all job lists.
[Add] Services and jobs can be filtered by category, price, rating, and title.
[Add] Users can also log in, register.
[Add] Client can post jobs, book services, and add services to their favorites.
[Add] Providers can send job offers.
[Add] Public pages such as About Us, Contact Us, and Blog are now available.
[Update] Client and Provider dashboards redesigned, and all related functionalities updated and improved.
[Fix] Exchange rate not showing issue on the currency settings page in the admin panel.
[Fix] All admin panel table responsiveness issues fixed.
[Fix] Identity Verification API null property issue fixed.
[Fix] Data serialization issue fixed.
[Add] Notification system added for new support ticket creation.
[Add] When a new reply is created in a support ticket, the ticket automatically reopens.
[Fix] SEO-related issues resolved.
[Fix] Client unable to create support ticket issue fixed.
[Fix] State and City not displaying in the service details page issue fixed in the admin panel.
[Add] When a client sends a message with the “Notify by Email” option in a support ticket, an email with the message content is sent.
[Fix] Review submission issue fixed when the service is not found or has been deleted by provider or admin.
[Fix] State tax update issue resolved in the admin panel.
is web version launched
not yet, but it’s almost done.
1. website is done 2. provider panel is done with new ui 3. customer panel is almost done 80%
we are hoping to release an update in next week ( may be get few days delay due to testing phase )
I would like to buy this, can we connect on a live chat i have multiple questions to ask.
As well as i tried to test this app by installing it through google store, but after installing its not opening.
sure sir, you can contact with us in live chat from our website anytime.
xgenious.com
we have launched web version today
Hello Sir, is KYC or identity verification only available for sellers, and does this feature support buyers?
- Additionally, what are the refund mechanisms and models? Is it possible to customize a tiered structure? And how does the platform and seller split the funds when a customer requests a refund? Are these available? Thank you very much!
Hi, thank you for your questions! 1. KYC / Identity Verification: At present, identity verification (KYC) is only required for service providers. This helps maintain trust and security across the platform. Buyers are not verified unless manually enforced. 2. Refund Mechanisms: There are two types of refund processes on the platform: Order Cancellation Refund (Before Completion): If a paid order is canceled, a cancellation fee may apply, and the admin manually processes the refund payout to the customer. Post-Completion Refund (Dispute-Based): After the order is marked complete, a client can submit a refund request. The provider can either accept or reject it. However, the admin can override and approve the refund regardless of the provider’s decision. If approved, the refund amount is deducted from the provider’s balance, and the admin manually handles the payout. Let us know if you’d like help customizing these flows or adding automated logic.
Hi, I just visited your website to check a question I had and saw that you have a web version. Is this an update? I’m currently using version 1.0.6
we have not released an update with the website. it will still take few days more to make it available for everyone.
Hello I am very interested in your script and I would like to ask if it can be customized for a real estate marketplace platform similar to “Deal App”, where users can post their property requests first, and then property owners or agents can respond with matching offers.
Specifically, I would like to know:
1. Customization for Real Estate
Can the existing “services” module be modified into “properties” (apartments, houses, offices, land, etc.) with details such as price, area, number of rooms, location, images, and videos?
2. Reverse Request System
Is it possible to implement a feature where users submit their property requirements (e.g., “I am looking for a 3-bedroom apartment in Dubai within $1500/month”), and then owners/agents can reply with offers?
3. Search & Filters
Does the script support advanced filters (price range, number of rooms, location, type of property)? If not, how complex would it be to add them?
4. Map Integration
Can the current map/location feature be adapted to show available properties on a map view?
5. User Roles
Can we rename or repurpose the roles (e.g., “Service Provider” → “Property Owner/Agent”)?
6. Payments & Commissions
Does the system allow charging commissions or subscription plans for property owners/agents?
7. Scalability & Performance
Is the script scalable enough to handle a large number of property listings and user requests?
8. Support & Customization
Do you provide support or custom development services if we need extra features specific to the real estate sector?
Thank you for your time. I am looking forward to your feedback to evaluate if this solution can be adapted to my project requirements.
1. Customization for Real Estate
Can the existing “services” module be modified into “properties” (apartments, houses, offices, land, etc.) with details such as price, area, number of rooms, location, images, and videos?
-> currently there is no option for rename any module. but if you want we can do it for you.
2. Reverse Request System
Is it possible to implement a feature where users submit their property requirements (e.g., “I am looking for a 3-bedroom apartment in Dubai within $1500/month”), and then owners/agents can reply with offers?
-> already have job posting feature, we can modify that to fit your need.
3. Search & Filters
Does the script support advanced filters (price range, number of rooms, location, type of property)? If not, how complex would it be to add them?
-> yes, it does. but in your case we might need to modify it.
4. Map Integration
Can the current map/location feature be adapted to show available properties on a map view? -> yes sir, currently it work based on map radius.
5. User Roles
Can we rename or repurpose the roles (e.g., “Service Provider” → “Property Owner/Agent”)?
-> no sir, unless we modify it for you.
6. Payments & Commissions
Does the system allow charging commissions or subscription plans for property owners/agents? -> it has commission support, but subscription plan is not yet implemented.
7. Scalability & Performance
Is the script scalable enough to handle a large number of property listings and user requests? -> yes sir, it’s optimized in application level, now it’s depends on your server resource. again if you need we can optimize it in your server level
8. Support & Customization
Do you provide support or custom development services if we need extra features specific to the real estate sector? -> you can contact with us from here for the customization: https://xgenious.com/customization-service/
Hello! Please tell me
1. The order status is not clear on the demo…
Is it possible to confirm the execution of the order? By otp code or in another way? Upload photos of the completed task, etc…
2. The admin panel is just terrible… Especially on mobile devices.
Are you planning to update the admin panel?
1. The order status is not clear on the demo…
Is it possible to confirm the execution of the order? By otp code or in another way? Upload photos of the completed task, etc… -> when a work is done, provider will send a request to the client to approve the work. then system will automatically deposit balance into provider wallet. confirming order using otp in our roadmap
2. The admin panel is just terrible… Especially on mobile devices. -> we have designed it for desktop devices mostly, still I am taking notes for making it useable in mobile devices
hey when will the website come ….? and also i have my own sms sending server do you have docs on how to integrate it? and also on whatsapp plugin will the service provider be notified of the service ordered on whatsapp also ?
Sir, it’s in development. -> you have to custom code. there are no documentation -> no sir, it’s only for getting order through what’s app. we might extended it future for order notification
also on whatsapp plugin will the service provider be notified of the service ordered on whatsapp also ?can you do that on the next update ..notify provider via whatsapp that an order has been made or via sms .. or how does the provider get notified when an order is made?
another question i ddnt see ios files how will iphone users use our app becouse a large of my audience are iphone users
iOS does not allow to build like android, Although you can build and release both app for ios if you have apple developer account certificate.
currently provider get notified by email, app push notification for their orders.
what updates are you releasing next and also when
you have a nice product also why would people choose this product rather than edemand qixer and other handyman product ?
it’s depend on your need and choice, you can see the difference between them and us.
since release are are always updating the system. now we are focusing on the website. hoping to release it within next month.
am getting an error on the app after user sign up and veryfy they are returned at the sign up page and a message appears signup found instead of redirecting them to the dashboard and . i have to manually aprove the client on the admin panel so that he may login? when the client tries to change the phone number on the user profile .a message apears as this is a demo route demo changes are not allowed
Please Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 2days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
hello i sent a ticket till no reply til now
May i know your ticket id sir?
[#4432]
please check your ticket reply
hello why does the select address from map not fill the address slots automatically? can i remove the others filled and be left with the map location only?
we want to user to spend less or minimal efforts when shareing where they are if the maps can operate on its on so that the user only allow location on his ends and our system picks from there will be of help
why does the select address from map not fill the address slots automatically? -> it required human interaction. i have take note for it.
you can hide it using css code. no option for remove it.
also can you introduce a feature on thr service provider to get featured he has to pay some amount like an internal add system?
we have plan for it but it will take time. currently we are working on developing website.
Hello, I’d like to buy but I’m a bit confused. I see that there are two applications, one for the customer and the other for the supplier, but in the customer application, I see that they have the option of posting a job. this is very strange. logically, the customer goes to the customer application to consult and pay for a service, at worst get in touch with a seller, see the products etc… if the customer wants to sell or post content, he has to register as a supplier or freelancer. i also noticed that there was no possibility of selling products, there was no store. understand that if, in addition to everything that’s present, you add the possibility of selling products, it will be even more complete, so we’ll have: services, jobs, the store i’d like to buy but there’s still work to be done.
Sir, let me clear two point first, Customer App: has option to post a job as per their requirements, then they will hire provider for whoever submit bid for that particular job.
Provider App: provider create their own services as package, customer can order them from customer app.
we have plan to introduce product module in our future update.
if you still have any confusion let us know we will clear your doubt. you can ask us through live chat as well.
Send me your email or whatsapp number
Connect our business team to discuss further What’s App: https://wa.me/+8801811666560
Do you guys have any plan to add SSLCOMMERZ/Bkash/Nagad payment gateway for Bangladesh?
we have plan for it, but it might take some time
Pre-purchase questions: 1. How is this different from freelance marketplace? 2. How does one make profit to build and market this out to people? 3. Is the payment escrow such that the providers pay when publish work and its held and disbursed to the client when the complete the work ? 4. Can i customize it entirely to do whatever i need to do with it and stay off from your systems ?
1. How is this different from freelance marketplace? -> unlike xilancer it’s only focused of offline service which as mostly location based.
2. How does one make profit to build and market this out to people? -> you can charge commission from each orders placed. -> yes, it has build in support for payment escrow. where system keep the money in the pending wallet until, customer confirm work as complete.
3. Is the payment escrow such that the providers pay when publish work and its held and disbursed to the client when the complete the work ?4. Can i customize it entirely to do whatever i need to do with it and stay off from your systems ? -> yes, you can the system is complete open source you can hire us or can do modify the entire system if you want
Hello! Can you tell me if a web application and pwa are planned? Is there any plan to update to Laravel 11. If so, when?
yes sir, it will upgraded to laravel 12 and will add support of PWA next update.
Great news! We bought eDemand but were a little disappointed in it. We are waiting for your announcement. Can you tell me when it is planned?
we are planning for it within the august.
Hello,
I purchased your app and the admin panel is working well. However, both the main applications have some issues. One of your team members is assisting me with these problems. Could you please upload a fixed version of the app after resolving these issues, so I can download a fully functional copy?
Thank you for your support.
Best regards, Zuby
dear sir, we are not facing any issue. flutter issue depend on the configuration you are using. kindly contact with our team they will assist you.
I have already reached out to your team and confirmed the issue in the code. Could you please advise on how I can contact your team directly?
You can contact our team through support ticket, there are no other option. since your team are already helping your issue. they will update it into the core as well.
Please be patient and co operate with our team. they will help you to solve your issue
Dear ProHandy Team,
Thank you for your excellent work on the ProHandy On-Demand Home Service Marketplace Platform. After thoroughly evaluating the system, we found it highly promising for our intended use. However, to better fit our market needs and user expectations, we would like to propose the addition of several key features.
Requested Feature Enhancements: 1. Flexible Service Package Selection by Hourly Duration & Staff Options - Allow users to choose services based on duration (e.g., 2, 3, 4, or 5 hours). - Option to select the number of workers (e.g., 1, 2, or 3 cleaners). - Different service tiers: standard staff, premium staff, and incentives for staff based on performance ratings.
2. Recurring Packages with Subscription Discounts - Enable users to subscribe to recurring packages (monthly, quarterly, etc.) with discounted rates and automatic reminders or scheduling.
3. News & Updates Section - A dedicated module for publishing news, updates, cleaning tips, or company announcements within the app.
4. Promotions & Vouchers for Specific Users - Personalized promotional codes or vouchers for customers on special occasions such as birthdays, first-time registration, or loyalty milestones.
5. Detailed Service History Categorization - Organize service history into categories: one-time services, recurring/subscription-based services, and deep cleaning.
6. Rebooking Past Services - Allow customers to quickly rebook previously completed services with one tap, including same staff or schedule if available.
7. Highlight Package-based Offers on Homepage - Emphasize value packages (e.g., monthly house cleaning plans) with clear pricing and benefits displayed prominently to increase conversions.
8 External Links to Community Platforms - Add support for linking to external platforms like Facebook Groups, YouTube channels, or community forums to enhance customer engagement.
We believe these features will significantly improve user experience and increase customer retention. Please let us know if these are feasible for future updates or if custom development services are available to implement them.
Looking forward to your feedback.
Best regards, Tony Pham
Thank you so much for sharing these thoughtful suggestions with us. We truly appreciate the time and effort you’ve taken to provide detailed feedback. I’ve shared your ideas with our development team so they can be reviewed and considered as we continue to evaluate the best direction for future updates.
While we can’t guarantee that all proposed features will be implemented, your input is valuable and helps us shape the platform to better meet the needs of our users.
Thanks again for your understanding and continued support.
I sent you a message about the update bug and so far no response. I like your system, but the support is not good. (#4190)
Dear sir, forwarded your ticket id to our team. you will get reply from our team today.
by the way you can manually update your script by following this documentation: https://docs.xgenious.com/docs/common-documentation/how-to-download-manual-update-file/
You were able to check my tickets today so I wouldn’t leave it until Sunday, I really need to update the panel. (#4190) 
The update error, which should have been fixed today, Sunday, has not yet been fixed.
Dear sir, please be patient our team are working on it.
Ok, but my system is down because of this error, it was supposed to be fixed yesterday and I’m still waiting. I understand your service side very well, but understand that I am a customer and I really liked your service so I can evaluate it with a clear conscience.
Dear sir, your issues is from your server.
your server does not allow us to automatic update. also it is not not allowing to updating manually.
we had to check it one by one then update it.
Thanks for your patient. it’s highly recommend to move to a good server.
Ok, they answered me, but there is still a bug. Before purchasing, I asked about my hosting and they told me that the script worked on the hosting I asked about.
Dear sir, your server are not allowing to upload any files even if we tried manually. that has no relation with the script. it’s very rare only you have this issue with hostinger hosting.
If you prefer, you can redo everything from scratch by adding the new file without any problems. You can erase everything and redo the installation with my permission!
Dear sir, we have tried all the way. but failed then manually upload file one by one.
Hi developer. Resale question.
Does this script include website or just app for customers and services provider?
In my country, people like to use website before installing app.
If there is a working process on website, how long it going to take to ready?
2, for the WhatsApp add-on plugin, how does this work? Is it like provider will have WhatsApp button on their profile or how ?
Thanks for you time
Does this script include website or just app for customers and services provider? -> website work is in progress, it will include the website and both apps
In my country, people like to use website before installing app.
If there is a working process on website, how long it going to take to ready? -> website development is in progress. design is almost done are aiming to release website within August.
2, for the WhatsApp add-on plugin, how does this work? Is it like provider will have WhatsApp button on their profile or how ? -> no sir, customer can place an service booking appointment directly from their what’s app, just they need to send a message to platform what’s app business number. then system will send question to process for order. we will release a video soon to showcase this.
Hey bro, I sent you a ticket and I’m waiting for your response.
our team started working from today after the Eid , you will get reply soon. please wait for their reply
Hey bro, it’s been a few days and I still haven’t heard back.
What is your ticket id?
Note: Friday and Saturday are our weekend
My Code suport: # 4190. Hello, the cash payment worked correctly, the only problem is the order code. Example: If my order is #534 in the service provider’s app it is #565
forwarded your ticket id to our team.
Ok.
hi, just downloaded the file, its incomplete, no install folder. And i can’t complete installation without it. Please help
hi, just downloaded the file, its incomplete, no install folder. And i can’t complete installation without it. Please help
Then the folder I’m downloading from the download page is incomplete. Please check and give me the right files I paid for….
- assets folder
- core folder- .htaccess- index.php- web.configall i have on the downloaded file
Yes, that’s what every user get, when you upload it to the server you will see the installation page.
if you are installing in hostinger, they have updated their default settings now they did not automatically execute index.php file. therefore you need to browser your site while installing is yourdoamin.com/index.php/install
Note: you have get a valid file, which everyone get. if you need any help while installing it please contact our support, our team will help you.
yourdomain.com/index.php/install works now, but gets this error “Trying to access array offset on value of type null” after inputting my username, purchase code and mail
cloud you please open a support ticket and share ticket id with me. so that i can forward it to our team to check it tomorrow morning.
Note: it’s 11:50PM at night, no support team are online.
Hey bro, can you get a discount on the purchase?
Sir, It is already in discounted price, we will increate price to 69$ later.
Note: this included 2 mobile app and website admin panel. website work is in progress now
Will the website you are going to launch be included?
Yes, sir, it will be included within this package
I’m going to buy now, can you help me install the panel? And I need to know if the script works on Hostinger.
Some users have commented that there were difficulties with the installation. That’s why I wanted to know if it works on Hostinger.
it work fine with any hosting. some use are facing issue while installing because , recently hostinger change their default index.php file execution.
what’s why few users need to modify their .htaccess file to access the website like this “yourdomain.com” instead of “yourdomain.com/index.php”
if you face any issue our team will help you install.
Ok, send me your email so I can send you the invitation to my hosting and I will send you where it will be installed. I will make the purchase now.
Please Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue.
Invite to : xgeniousteam@gmail.com
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
Hi bro, I just bought and sent the invitation from my hosting to install the panel.
cloud you please open a support ticket and share ticket id with me, i will request our team to help you urgently
I just submitted the ticket. (#4184)
Thanks sir
please check your ticket reply
