Currently, this option is not available — the player only supports a single video source with subtitles. However, we are planning to add a feature in the future.

We bought this script(different) account, we want to know where is the folder with the video player, to add the audio track feature to the script

To add the audio track feature, you need to first manage the create & edit forms for your content. Once that is set up, you will need to update the videoplayer.js file to implement the audio track functionality in the player.

But in the files I only see updates of previous versions but not the complete set.

In the ZIP files we sent, you will find: Latest full source code ZIP Previous versions This way you have both the complete latest code and the older version for reference.

Also, we noticed that our support executive already responded to you in the ticket earlier this morning and requested your credentials to check the issue. The URL you shared is not properly configured, so please follow the documentation link we provided and complete the correct setup. If you face any issues, please discuss them only in your support ticket.

Your ticket is still a priority, but we need some time to investigate properly. We also noticed you are posting the same concern in multiple places(ticket & comments), which creates confusion and delays. Kindly continue all communication only through your ticket.

Once you send a message, please wait for our reply before sending follow-ups. Response time: 12-24 hours

Support Hours: 9:00 AM to 6:00 PM (GMT +5:30)

Thank you for your cooperation!

Hello, It seems there might be a misunderstanding.

We had already provided complete solutions for all your queries in ticket #26292, around one month ago. We have provided you with the necessary steps and guidance to make the changes in your code as per your requirement and assisted you with the process.

We just checked, and we haven’t received any new reply or follow-up from your side in that ticket. The last message in that ticket was from our support team, where we had already assisted you properly.

If you still have any concerns or need further assistance, we can reopen this ticket #26292, and we’ll be glad to assist you again. Please make sure to list out your new concerns there so we can address them properly.

Thank you!

hank you for your suggestion regarding the referer system for stream links (Movies, TV Shows, Love TV). Currently, this feature is not on our immediate roadmap, but we will definitely consider it as a potential option for future updates.

Streamit Laravel does not support selling physical products such as DVDs or Blu-Rays. This platform is designed specifically for digital streaming (AVOD, SVOD, TVOD) and content management.

The Streamit WP (WordPress) version supports physical product sales, which are enabled through WooCommerce.

Hello,

Thank you for taking the time to share such detailed feedback and suggestions. We truly value your input and understand your concerns.

Currently, our player already supports subtitle functionality,. In addition, features such as advanced skip buttons for forward backward, improved quality switching, audio track options, and secure streaming with token-based/DRM solutions are already on our roadmap and will be rolled out in upcoming updates.

Your feedback helps us prioritize these enhancements, and we are committed to providing a more secure, reliable, and feature-rich video experience for all users.

Hello,

Thank you for your response and for outlining the upcoming features on your roadmap — it’s great to hear that secure streaming, subtitle support, and enhanced playback controls are being prioritized.

We’d like to provide a few clarifications and additional feedback based on our current experience:

Subtitles: While subtitle functionality is supported, it appears we need to provide an external subtitle file separately. There’s currently no inbuilt subtitle reader that automatically picks up subtitle tracks from a URL-linked video, which limits flexibility for streaming setups.

Advanced Skip Buttons: We’ve encountered several issues here:

When streaming from a URL, pressing the skip button three or more times often causes the quality switch button to disappear.

In some cases, pressing the skip button restarts the movie from the beginning.

Quality button:Even when the quality button remains visible, switching from one quality to another often causes the video to restart from the beginning.

Audio Switching: We noticed there’s no audio track selection button on both web and app when playing videos from a URL source.

UI Integration Suggestion: It seems like the skip and quality buttons are overlays on top of the player. To improve reliability and UX, we suggest either:

Integrating these controls directly into the player, or

Using a different player that offers these basic features by default, especially for streaming use cases.

Also, could you please clarify what types of audio formats and language tracks your player currently supports for video playback?

For example, does it support formats such as AAC, Dolby Digital 5.1 (DD5.1), DTS, MP3, etc.? And does it allow multiple language tracks embedded within the video file (e.g., Hindi, English, Tamil, etc.) to be selectable by the user for url based streaming?

We appreciate the direction your team is heading in, especially with the planned enhancements. We’ll definitely test again after the upcoming updates and provide further feedback on improvements.

Thanks again for your continued support and openness to feedback.

Thank you for your detailed feedback — we truly appreciate the time you’ve taken to share your experience.

Subtitles: Currently, an external file is required. We will review this for future improvements so subtitle tracks can load automatically from video sources.

Skip & Quality Buttons: The issues with disappearing buttons, restarts, and quality switching are noted. This is already in our roadmap for upcoming releases.

Audio Switching: Multi-audio support is on our roadmap, and we will review this for future updates.

UI Integration: Your suggestion about integrating controls directly into the player is very helpful. We’re exploring improvements here for a smoother experience.

We appreciate your input, as it helps us prioritize enhancements and improve the overall experience

Hello,

Thank you for reaching out and sharing your concerns. We understand how frustrating it can be to encounter issues after installation.

Please note that once a product has been downloaded, it is not directly eligible for a refund. However, we are committed to ensuring you get the product working properly. Any technical difficulties—such as missing demo content or admin panel inconsistencies—can usually be resolved with proper configuration and troubleshooting.

We highly recommend contacting our Technical Support team, who will be happy to investigate the issue and assist you step by step. You can also refer to our documentation for detailed installation and setup guidance.

Here is the link to our support platform: https://iqonic.desky.support/

We appreciate your patience and understanding, and we’ll do our best to help you resolve this quickly.

We’ve already shared the solution for this issue in your support ticket. Kindly follow the steps provided there. If you still face any issues related to the source code, please update us directly in the same ticket. This helps us track your case properly and provide a faster, more accurate solution.

Hello,

Thank you for your detailed inquiry. Please find below the explanation of how Streamit Laravel meets your listed requirements:

2. Streaming & Formats We have a video player that works on web, mobile, and TV. We support HLS format. Multi-bitrate (adaptive streaming) is available. DRM integration like Widevine, FairPlay, or PlayReady is not included yet, but we are planning to add it in future updates.

3. Security SSL certificate (HTTPS) is fully supported. We are working on token-based video links for expiring access. Anti-hotlinking protection and VPN/proxy blocking are not available right now but may be considered in future updates.

4. Monetization & Payment We support multiple payment gateways including Razorpay, Stripe, Paystack, PayPal, Flutterwave, Cinet, Sadad, Airtel Money, PhonePe, and Midtrans. We have a subscription system with monthly and annual plans. Pay-per-view (PPV) is available. Financial reports like subscription history and pay-per-view history are available and exportable.

5. User Management We use Sanctum token-based authentication and support Google login. Multi-user profiles like Netflix are included. Parental control is available. Analytics system such as Google Analytics or internal tracking is not yet available.

6. Interface & User Experience We have a modern and user-friendly interface. The platform supports web, Android, and iOS apps. Content is clearly categorized as Movies, TV Shows, Seasons, Episodes, Videos, and Live TV. A basic recommendation system is available based on user watch history.

7. Backend & Reporting There is an admin dashboard to manage content and users. License and availability management by date or territory is not available. Revenue tracking is available in the dashboard with earnings and graphs. Reports can be exported in Excel and PDF formats.

8. Legal Compliance DMCA or copyright takedown procedure is not included yet. Territorial rights management or geo-blocking is not available. Terms of Service and Privacy Policy pages are included. GDPR and other international compliance standards are not implemented currently.

sir, it’s not work

Hello, This link is working properly in our live demo. Could you please let us know where you are checking this link, so we can verify it from our end as well?

Thanks for your appreciation.

Thank you for sharing such a thoughtful suggestion. Integrating free and legally available IPTV channels is definitely in line with our long-term vision, and we have already discussed internally about bringing live TV/streaming content into the platform.

At this stage, however, our immediate priority is to make the core product fully stable and scalable before adding new modules. For IPTV specifically, there are a few challenges we are preparing for:

Licensing & compliance – Even free-to-air channels require documented permissions to redistribute inside an app. We want to ensure every feed is legally covered to avoid any Play Store / App Store rejection.

Security & HTTPS – All streams must be delivered over HTTPS with valid SSL certificates to meet Apple/Google guidelines and protect user data.

Reliability & maintenance – Public IPTV sources (like open M3U/M3U8 lists) often change or go offline, so we need an automated process to monitor and update links to maintain a smooth user experience.

Our plan is to focus first on a stable, well-tested core platform, and then introduce features like IPTV once we can guarantee both technical and regulatory standards.

We really appreciate your input—it reinforces that we are moving in the right direction and will definitely keep you updated as we progress toward this next phase.

thank a lot for your best reply

We understand that every customer has different requirements based on their needs and location. While we offer customization services to assist with specific requests, it is entirely optional—there’s no obligation from our side. You are free to work with your own developer to implement features that best suit your needs.

Regarding storage options, we’re carefully reviewing popular platforms and planning to add support for widely used and cost-effective storage solutions to our roadmap, ensuring more flexibility for our users in future updates.

Thank you for your suggestion regarding BlackBlaze integration. We’ve been considering adding support for additional storage platforms like this, as we understand it’s something many customers need. We’re planning to include it in our roadmap and it will be available as a standard feature in future updates rather than being offered as a separate customization.

Our zip file is working perfectly, but I noticed that you missed installing the two update files 1.6.0 and 1.6.1. That’s why you are getting the missing file error.

Please make sure you don’t skip any update files.

Also, we couldn’t find your support ticket. Could you please share the ticket number so we can assist you more easily.

Ticket #26754 You again skip the main question. If we delete all the old project and start a new project using your latest file, then why it’s not working?

Regarding Ticket #26754, we have already provided the answer in the ticket for better assistance, and we respond to your queries as quickly as possible.

Thank you for the suggestion. We’ll consider this and plan to add dubbing options to our roadmap in future updates.

For M3U8 links, you need to select the HLS video type while uploading. After selecting HLS, you can add your M3U8 link, and it will work correctly. We’ve checked this on our end, and it is working as expected.

The issue is happening because you are using an IPTV stream (M3U8 file), and currently, our platform does not support IPTV streams. However, this feature is in our roadmap, and we are planning to add support for it in future updates.

Thank you for your feedback. For the storage option, we can provide customization to integrate alternatives like Backblaze. Regarding advanced analytics and reports, this feature is already part of our roadmap and will be added in future updates.

Thank you for your suggestion. Currently, Streamit lets you manage and stream your own licensed content, subscriptions, and catalog. Integration with external legal content aggregators (auto-sync, payments, ready-to-go catalogs) is not available at the moment, since it requires licensing agreements with those providers.

We appreciate your idea and will keep it in mind for future updates.

Our system supports subtitles in .srt or .vtt format. Please make sure the subtitle files are provided in one of these formats so they work correctly with the player.