1311 comments found.
documentation video doesn’t align with the current system setup. Plz provide the compatible set up document or a video
The documentation is fully ok sir but yes the videos are getting old. We are working on these hope soon we will change the videos. Feel free to open a ticke there – https://support.6amtech.com/ if you face any problem. Thank you.
Ticket #50393 still no response
Sir, kindly check your ticket now — the concerned person has replied. Thank you.
Please add POS
Thank you so much sir for taking the time to share your concern with us! We truly appreciate your input, and your insights are crucial in helping us enhance our software. We’ve noted your suggestions and will share them with our product team. However we can’t promise immediate changes, but we’re working hard to improve. Thank you.
Firebase setup is not possible anymore please fix asap
Sir can you please open a ticket here https://support.6amtech.com/ our tech team will assist you. Thank you.
The price variation issues are impacting the monetization of this application and need to be fixed urgently,
1) Multi-language support is not available for the price variation of services. Users can only see the price variation in one language, which negatively affects the checkout experience for users who speak other languages. (Users don’t understand the service variation details and may not place orders!)
2) The edit function is not supported for price variations of services. This prevents changing the service prices and affects accounting for previous orders. (Price increases for variations are not possible in the system)
Is it possible to fix these issues in the next update?
Another significant issue with the price variation feature is the inability to reorder items. For example, when creating variations based on area (e.g., 100sq, 100-200sq), their sequence cannot be edit. This makes it impossible to insert a new variation between existing ones. This inflexibility creates a poor user experience and may ultimately prevent customers from placing their orders.
Additionally, the multi-language support system is confusing and inefficient. The purpose of the “Default” language setting is unclear, as it appears to be separate from other languages. This forces users to duplicate their efforts; for a single-language setup, we must update both the “Default” and the specific language, which is redundant and increases the risk of errors.
I strongly recommend that the Sixamtect team prioritize resolving these critical issues before introducing any new features. Since they directly impact the user’s ability to complete orders. These problems have a direct and negative impact on core the business.
It is critical to note that these issues have remained unresolved for more than a year, which is unacceptable given their impact.
Many many thanks for your valuable feedback sir, I understand your concern and will try my best to prioritize these, but as the release decisions in taken by our product team, I can’t promise for what is not available currently. Thanks for your understanding sir. Have a nice day.
I think the most urgent priority is to enable “editing” with “ordering” functions for price variations of services, as this significantly impacts the business.
Thank you for your valuable feedback, sir. I understand your concern and will do my best to prioritize it. However, release decisions are made by our product team, so I can’t promise what isn’t currently available. Thanks for your understanding.
RGENT: Fix Required for Firebase Push Notifications – Legacy API is Retired (Demandium Platform)
Dear Demandium Support Team,
I am writing to report a critical failure in the setup process for Firebase Push Notifications on the Demandium platform.
I am unable to complete the setup because the system relies on the Legacy Firebase Cloud Messaging (FCM) API, which has been officially deprecated and is now being shut down by Google.
The Specific Error I Am Facing: When attempting to obtain the required “Server Key” by managing the legacy API in the Google Cloud Console, I receive the following persistent error:
Failed to load. There was an error while loading /apis/library/googlecloudmessaging.googleapis.com?... Please try again. It may be a browser or network issue.
This error is not a browser or network issue on my end. This is a widely known failure that occurs because the link and the underlying API (googlecloudmessaging.googleapis.com) have been removed or retired by Google as part of the deprecation process.
The Required Solution: The Demandium platform must be updated immediately to migrate to Google’s current, secure standard: the FCM HTTP v1 API.
The FCM HTTP v1 API does not use a Server Key. It uses a Service Account JSON file for authorization, which is the only long-term supported method for sending push notifications.
If the Demandium platform is not updated to support the FCM HTTP v1 API, push notifications will cease to function entirely, if they haven’t already.
Please confirm your timeline for updating the Demandium platform to use the Service Account JSON file/FCM HTTP v1 API. A workaround for the legacy key is no longer possible.
Thank you for your urgent attention to this critical bug.
Sincerely,
Sir the system is already up to date I think you comment this by seeing our old documentation videos. Kindly explore the system it is already using Http v1 and in the admin panel you will get JSON file setup. Thank you. Our team remove the previous video soon.
Can you share the latest documentation on seting up push notification
Sir kindly follow the text documentation https://demandium.app/documentation/ and if you face any problem, open a ticket here- https://support.6amtech.com/ our tech team will directly assist you. Thank you.
Hello Sixamtech team,
I’ve reviewed your application and found it very impressive. However, if you could add the following features, it would be much more practical for real business use, and I would purchase this application: Add a Gift Card feature and allow using Gift Cards as a payment method. Add an option for customers to book a service without having to select a Provider in advance; instead, the Admin can assign one if there are multiple Providers, or the system will auto-assign if there is only one available. Service providers (Service Men) will be able to see orders within their zone and confirm them directly. The first Service Man to confirm will take the order, and it will no longer be visible to others. Add a Zone-based tax percentage feature in addition to the current service tax. This should be configurable from the Admin Panel. Thanks
Sir, thank you very much for your appreciation — it truly means a lot to us. We understand your concern, and your requested features will be forwarded to our product team for review. However, we cannot guarantee whether they will be implemented. Please stay connected with us for future updates.
hello can you fixed or update this verion not work good Admin panel new install V3.3
Sir it is working fine from our side. Can you please open a ticket here – https://support.6amtech.com/ with your problem details? Thank you.
The technician I asked for a subscription of $29. I subscribed and wrote them all the details and there is still no help. I sent it several times and there is nothing. This is a very bad service. I hope you will consider that the first update that was downloaded, version 2.9, was good. Then I did update 3.3 and when I downloaded it on the site, a screen appears for me. DH sent it to you. Please look into this matter and fix the problem. I am waiting.
Admin panel new install V3.3
For the latest version that was released, it does not work well, as the page displays symbols. I hope you will fix it. I have waited a long time and there is no response yet. I hope you will help me. I am sorry for bothering you.
6amtech
The technical support that you mentioned, I sent everything, even took pictures of the problem, and there is no response now. Please help me.
What is your ticket number sir?
50316
50316
thank you so much to fixed
Please note that the Demandium documentation does not match the installation process for the app, web, and admin panel. The information is outdated. Is there an updated version of the Demandium documentation available for the latest version?
Sir, our documentation is fully updated. However, as you mentioned, we will review it again to ensure everything is accurate. We continuously work on improving and updating the documentation day by day.Thank you
how can we have access to the dashboard of the serviceman? i only see how to creat a serviceman but no where it sign in?
if i have assigne a serviceman but don t have the app serviceman how can i do?
No sir we don’t have service man dashboard. And kindly for any kind of technical issue or support open a ticket here – https://support.6amtech.com/ Thank you.
i know but how the serviceman work without serviceman app that is what i went to know?
Does that mean that if I don’t buy the serviceman app I can’t do anything?
You can manage everything without serviceman sir.
i have problem
Run The Application
|—-—-—-—-—-—-—-—-—-—-—-—-—-—-—
|
| Once we have the application, we can handle the incoming request using
| the application’s HTTP kernel. Then, we will send the response back
| to this client’s browser, allowing them to enjoy our application.
|
*/
$app = require_once DIR.’/bootstrap/app.php’;
$kernel = $app->make(Kernel::class);
$response = $kernel->handle(
$request = Request::capture())->send();
$kernel->terminate($request, $response);
Kindly open a ticket sir. We mentioned to you earlier that our tech team doesn’t have access to the comment. Thank you.
Admin panel new install V3.3 not work
What is your ticket number sir?
Where do I change VAT percentage?
Sir,You can change the tax percentage from the Admin Panel under the Add Service List option. https://prnt.sc/gdTOSMUih6aM Thank you
1-Hello, is it possible for the service provider to add additional charges before starting work? 2-I have the same problem with budivis I can’t find the faq in admin>service>services list
1. No sir 2. Sir from service list click a service name and go to details, you will get the FAQ tab. Thank you.
Ok thanks i have see it.
hi, in my installation can’t find faq tab to add for each service. Is this still working v 3.2
Sir, Yes, this feature works. From the Admin Panel, you can manage the Service List, and within that section, you will find the option to add FAQs (Frequently Asked Questions) for each service. This allows you to display additional helpful information for customers directly on the service details page, making it easier for them to understand your services before placing an order.For your convenience, we have attached a file that shows step where you can find this option inside the panel https://prnt.sc/5SQXrlCLsXDq Thank you
Hello, Can you explain to me: In the demo when the user selects a category, is it normal that only 1 provider per subcategory is displayed and that the user does not see several providers of the same subcategory?
Sir,In the demo, if only one provider is available for a specific category, then you will be able to see that single provider. However, if multiple providers are available for the same category, you will be able to view and choose from all of those providers.Thank you
In the event that the service provider is late to the customer or wants to apologize and does not want to fulfill the reservation… Is it possible in this case to transfer the reservation to another service provider through the administration control panel after the reservation status has become (accepted)? Is this possible? And what can be done in this case through the administration?
Sir, From the admin panel, the admin can change the provider and can handed over the service request to any other provider. Here is an attachment for your reference- https://prnt.sc/u6CDxU5z72nD . Thank you.
do system have booking slots
Yes Sir, Demandium has a booking slot feature. Customers can schedule their preferred time during checkout, and admins can also set rules for advance booking. Thank you.
I want to know what action the administrator can take in the control panel if, for example, the order is completed and the customer subsequently files a complaint against the service provider. Can the administrator in the control panel, for example, suspend the service fee so the service provider cannot claim it, or can the amount be deducted from the service provider? I want to know if the service fee can be suspended or deducted from the service provider in the event of any problem with them? If so, how is this done through the control panel? Second: Does the control panel have the ability to view all service providers whose services have been suspended or who have received administrative notices? Third: I want to know if the administration can take any action against a service provider in the event of a complaint or notice against them? I would like to answer these three questions, if you please.
Sir, In Demandium, the admin can suspend or deduct the service provider’s payable amount if a complaint is raised after order completion for the digital payments. The control panel also allows viewing all suspended providers and tracking notices issued to them. In case of complaints, the admin can suspend, block, or send official notices directly from the panel to ensure proper action is taken. Thank you.
hi, can i edit the code so that it works according to my needs?
Yes sir you can customised anything as per your need, as you will get full source code. Thank you.
Sir, Can it be possible to add Buy now for services with Add to cart option, so that a customer can directly go to checkout without going through add to cart option?
Thanks for your feedback sir, we will think about it. But please take your purchase decision based on currently we have though we are trying our best.
Can it be customized ?
Yes. Kindly open a ticket here sir https://support.6amtech.com/ our business team will get back to you ASAP for a meeting. Thank you.
